Sprint Google Voice

When news first broke about the partnership with Google Voice and Sprint, many were wondering how it would be pulled off, and others were left jealous that it wasn't with all carriers. Either way, we took a look at it ourselves a few weeks ago, and now it is available to all Sprint customers. You'll have the option to either keep their current number and use it as Google Voice, or use their Google Voice number on their Sprint device. If you haven't already, be sure to check out all the details, and get yourself enrolled today!

Source: Google Voice Blog

 

Reader comments

Google Voice integration with Sprint now live for all

69 Comments

I just did this and it's pretty awesome all the features you get for such an easy setup. The only problem is the app is so laggy. Hopefully that will get fixed with an update.

Still counts. Been racking the minutes under them. It changes nothing even though it technically isnt going through mobile.

Found the answer at http://www.sprint.com/landings/googlevoice

What happens to my monthly plan with Sprint?
Nothing changes. You don't pay more for these new features, and you don't have to sign a new contract. Your monthly minutes, texts and calling features all stay the same. If your plan includes Anymobile, Anytime calling, you'll keep getting unlimited calls to any mobile number in America while on our network.

I have the same problem. Apparently it has to do with the discounts on my account and it being labeled a institution/government account. No way I'm giving up my discounts for this.

Make Sure In Google Voice (Website Settings) Your Sprint Number Is Labeled As A Mobile Phone.

If It Is But It's Not Working: Label It As Something Else -> Clear Cookies, Browsing History, Etc -> Change It Back To Mobile -> Clear Everything Again -> Close Your Browser And Log Back In

MY QUESTION:
I Have 2 Google Voice Numbers That Route To My Phone: One Is Personal And The Other Is Work. If I Set Up My Mobile Number With The Personal Account Will I Be Able To Have My Work Number Ring My NEW Sprint Google Voice Number/Account?

I've been using this for a week now. You CAN use your stock Android app, for me I'm using Handcent. Install the google voice app if you haven't already. Go to settings in Google Voice, tap on sync and notifications make sure Synchronize inbox is enabled. Under Notifications make sure you check the box that says Notifications via text messages and UNCHECK the box that says inbox notifications (this way you won't get double notices)

Voila, you can still use the app of your choice for texting while being fully integrated with Google Voice.

My only gripe is that I still prefer the voicemail options of youmail. While I enjoy being able to text from my browser now anywhere i go (especially my office) i hate having to miss out on visual voicemail.

***TIP Google chrome users can download a google voice extension that comes in quite handy for texting/making calls from your browser without having the page open****

My Sprint number says ineligible and that I must call Sprint. I am wondering if you get some kind of corporate discount, Sprint may view that number as a corporate account and disallow the number port...not sure. Unrooted HTC EVO 4G.

Currently the Sprint Google Voice Integration is only for residential customers. Corporate account support is under development.

If you have a school discount it wont work. Any accounts with public sector labeling wont be eligible. Ill be getting rid of my discount for this. I want to make calls and text from my Xoom

My wife and I both did this and we have a company/school discount. Its very nice to be able to reply to texts from my cell phone, my galaxy tab and any computer using my cell's number.

I don't have the message Enable Google Voice on my Sprint mobile phone anywhere next to my mobile number, am I doing something wrong. Please help

I don't really see the benefit of Google Voice integration. The appeal of it was free calls/texts. Thanks to Sprint's Everything Data plan, it's become obsolete.

The the convenience of using Google Voice with your own# and not a separate number, and having friends say... "Who is this?" or "Did you get a new number?".

I love google voice but I really liked having a seperate number that I could give out to anyone and having my Sprint cell # for family and close friends.

You get two options. 1. Use your sprint # as your google voice #. they give you 90 days to undo the change before the old google voice # is deleted.

2. You can use your existing google voice # as your sprint number. this means when you make a call or send a text your google # will show up on caller id. Your old # is still there attached to google voice. It just stays hidden. You can still call you and text your sprint # just like before. With option 2 you can disable the integration anytime you want and go back to the way it was before.

I went with option 2. Everything is working well so far.

That's basically how I feel also... Give my GVoice number to all the spammers and I only allow through the ones that I want. Personal people get my actual phone number.

I was really looking forward to this until I started thinking about it...

You can choose the use my google voice as my phone number option and you can still give out your private cell number to friends and family. They only thing it changes is that google voice becomes the default voicemail and that your cell phone will show the google number in caller id.

That's an interesting fact. A lot of people like having 2 different numbers to hand out in public vs handing out to personal contacts.

I wasn't aware that choosing to have the GV # replace the Sprint # allowed you to keep your Sprint # as a hidden line. Sounds a little redundant and like something that might not be permanent. Do you have any sources saying this is not a temporary thing and easily reversible?

If so, that's a great little tidbit of info.

All I can point you too is that when you pick option 1 it tells you in a note that your existing google voice # will be replaced by your sprint # and will be deleted in 90 days. When you pick option 2, you don't get any messages. Plus, MMS messages still use your phone's native messaging client to send them. And the google voice notes says that MMS messages will show up under your sprint # instead of the google voice #.

What really worries me here is if I wanted to integrate my phone number with Google Voice....

I'd use minutes no matter where I called; landline or mobile number.

or am I wrong? Correct me if Im wrong please...

I love this. I can now text and look at text from my computer or any wifi tablet. It is the best. As well as I am able to see my voice mail put into text. This is a great move that Sprint did.

What happens to your Sprint number if you go option 2? Anyone know, I have too much advertisement out there with my GV number printed on it.

Absolutely nothing. You can still call your actual cell number or send texts too it just like before. But, if you use your sprint # as your google voice # then your old google # gets deleted after 90 days.

Sprint told me today I am not eligible because I have a military discount and that makes it a government account. I sure wish they would pick up the bill if it is a government account.

That's odd. I am in the military and they told me that it should work. I just got off the phone with tech support and that is what they told me.

This is GRRRRRRRRRRRRREAT! Wish I could keep the original VM greeting and not have to use my name in it.

I just got off the phone with retentions. I'm in North Carolina and I checked my eligibility to see if I could use it. When I called I spoke to a supervisor and he told me if your account is corporate or in delinquent status that it won't allow it. He said the integration has been down for a while now and they've been getting tons of calls. Seems like everyone wants and likes this. He suggested that I keep trying....

My Sprint number has been working perfectly as my google voice number now for a little over a week and so far its been a flawless experience. Thanks Sprint and Google!

Well I set mine up a few minutes ago.. I also have a 'discount' on my plan, and it set up just fine.

A test call worked fine, showing the GV number as my callerID, however text messages are not coming through it seems, neither to my GV # nor my original sprint #. very odd.

I've done some playing around and had this same problem. (I ported my Sprint # to GV, Option 1)

I fixed it by checking the box "Text Settings:
Receive text messages on this phone (mobile phones only)" under the Phones Settings Tab -> "Edit" on my cell phone.

Now I'm having a different problem. I get texts in both the Google Voice app and the Messaging app. The Messaging app one isn't a notification from Google Voice, its the actual text. Its kinda frustrating. I even tried setting the Messaging app to not Auto-Retrieve at all...

I've been using this for a week now. You CAN use your stock Android app, for me I'm using Handcent. Install the google voice app if you haven't already. Go to settings in Google Voice, tap on sync and notifications make sure Synchronize inbox is enabled. Under Notifications make sure you check the box that says Notifications via text messages and UNCHECK the box that says inbox notifications (this way you won't get double notices)

Voila, you can still use the app of your choice for texting while being fully integrated with Google Voice.

My only gripe is that I still prefer the voicemail options of youmail. While I enjoy being able to text from my browser now anywhere i go (especially my office) i hate having to miss out on visual voicemail.

***TIP Google chrome users can download a google voice extension that comes in quite handy for texting/making calls from your browser without having the page open****

This is my earlier post...figured u may not have seen it...if you for some reason prefer to get only googl voice text notifications just go to your sms app settings and turn off notifications

Still doesn't work for me because I'm in Puerto Rico even though I have a Sprint number... Don't know why I thought it would change when this went live. Oh well...

not exactly. give Sprint tech support a call. you won't be able to see your number on your gVoice account but that is google's fault. Sprint can still push the calls to your voice account so you can at least get your voicemail and answer calls through gmail. Def. not the best solution but better than nothing.

Google needs to fix this !

not exactly. give Sprint tech support a call. you won't be able to see your number on your gVoice account but that is google's fault. Sprint can still push the calls to your voice account so you can at least get your voicemail and answer calls through gmail. Def. not the best solution but better than nothing.

Google needs to fix this !

THE ANSWER TO THOSE WHO HAVE TROUBLES INTEGRATING DUE TO DISCOUNTS

I have a government discount on my account and was able to successfully integrate with google voice AND KEEP MY DISCOUNT by doing the following steps:

1. Call sprint technical support and ask if they could remove your discount and change your account to normal for about 20 minutes in order to integrate with google voice.
2. If (and when) they do, go to google voice and try to integrate like normal. It took google about 15 minutes to recognize the change in my account status so just be patient.
3. When it integrates, tell the sprint rep to reapply the discount and you should be good with google voice AND keep your discount.

Good luck!

I talked to a representative just now. If you want to port your number without losing discounts (if your discount is no longer available, as soon as they take it off they can no longer bring it back), you need to call sprint and request a porting/landline department representative. After being transfered 6 times (no one has really been trained on this yet, I guess), I was helped by a representative to ported my google voice number manually. He said after 24 hours, it should be approved and changed. So tomorrow at midnight, we'll see if it worked. But I have a good feeling that it did, and I didn't have to give up or risk losing any discounts!

This did not work for me at all. I have an unrooted Evo and porting the number to Google cancelled my Sprint contract. Could someone please explain to me what happened there? I selected option 1 and I had never had a GV account before then. This is extremely frustrating. I even paid Google $20 to port the number!

you should not have ported your number. That is going to create all kinds of issues for you that are not covered by sprint whatsoever.

VIA Googles: JonathanLovesCats (http://www.google.com/support/forum/p/voice/user?userid=1000900302171703...)

There's a lot of questions and excitement going around about Google Voice for Sprint customers! In regards to eligibility, please note that Google Voice on Sprint is not available for the following types of users:

1. Users who are behind on your phone bill. Please check with Sprint to remedy this.
2. Users who have a corporate number oa landline number. Currently, we don't offer the ability to integrate corporate or landline phone numbers.
3. You are not using a Sprint-branded mobile phone. Nextel, PowerSource, corporate, and pre-paid phones are not compatible with Google Voice.
4. We were in a 'maintenance window' during the time you tired to sign up. Please try again in 24 hours. If you try again and are still unable to integrate your number, it is likely because of the previously mentioned reasons.

However, Sprint is working to address an issue in which customer accounts with a "public sector" or "government" discount (i.e. teacher, firemen, military, government agency, etc.) are considered ineligible. If this best describes you and you pay for and are responsible for your own bill, Sprint hopes to make Google Voice on Sprint available for you in the next 30 days.

http://www.google.com/support/forum/p/voice/thread?tid=606e230d1ca92851&...