If you're an AT&T customer you may have received an email recently about a security breach within the organization. AT&T has now confirmed personal information such as Social Security numbers and call records may have been accessed by individuals not authorized to view such information.

AT&T has not confirmed how many accounts have been affected but they did confirm the breach took place between April 9-21 and the accounts were accessed as 'as part of an effort to request codes from AT&T that are used to unlock AT&T mobile phones in the secondary mobile phone market.'

We recently learned that three employees of one of our vendors accessed some AT&T customer accounts without proper authorization. This is completely counter to the way we require our vendors to conduct business. We know our customers count on us and those who support our business to act with integrity and trust, and we take that very seriously. We have taken steps to help prevent this from happening again, and we have reported this matter to law enforcement.

So while it's not a 'hack' of customer data in the traditional sense, AT&T has taken proactive measures to advise customers of the breach by sending them notices and making them aware of the situation. Still, not the best of scenarios for carrier. Have you received any notices from AT&T?

Source: ITWorld; Via: PhoneScoop

There are 33 comments

hmmm says:

Of course a phone company needs your social security number...

xamadeix says:

Only if you're on contract. Prepaid, I'm pretty sure you do not need one.

kelayz says:

No prepaid requires basically nothing. There is no authorization really required to get Into the account due to this.

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xamadeix says:

Right. Most people these days get a contract for the phone, which with most plans today come with installment payments on the phone. Not too many people can afford to drop 600 dollars on a new phone, especially if you're getting a family plan.

mkyle says:

I'll agree that they needed the SSN to open the contact but see no legitimate reason for them to keep it forever. As was true with Target, the disaster could have been avoided by simply not keeping our critical personal data.
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Rebelfury76 says:

Credit is run every time you open a new line. That's why it's kept on file.

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danisnotstan says:

They need your SS # for the same reason a hospital or Doctor's office asks for it... for collection purposes when the bill is not paid.

Rebelfury76 says:

It's a utility company. Also they run credit to open an account or be nice enough to give you a 0% loan so you can have that shiny new phone. Relax.

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vividrich says:

Haven't heard a thing here.

l_t_freeman says:

Not yet!

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Clak says:

Hmm, and their stock is actually up a fair bit today. Not what I was expecting.

jerrod6 says:

Pepaid Go phone customer here. I don't remember giving my SSN when I joined.

BoB16731 says:

This has nothing to do with prepaid

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Its gonna hit all the older customers who been on at&t contract plans, and yes you do need give the mobile carrier your social how else you gonna get approved for your new phone with zero down n 25a month

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GC736 says:

So they weren't authorized aceess, but they could still access it? What did you do AT&T, just leave it open and say no peeking?

Just add this to the list of reasons they do not get my business.

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Sounds like that is exactly what they did.

Yes, their billing data is wide open... If you're a vendor, you're simply not supposed to look...

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jlczl says:

I'm guessing some within certain vendor's organizations have valid access to some information but they left it open to others within their organization that should not have had access.

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Jacques says:

I haven't gotten anything...yet.

Haven't received anything here yet.

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I thought the death star was impenetrable...

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jlczl says:

The target area is only two meters wide. It's a small thermal exhaust port, right below the main port. The shaft leads directly to the reactor system.
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NoNexus says:

I can hit that. I used to shoot wombats that were that big in my T-16 back home

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braygor says:

Womp rats. He was from Tatooine, not Australia.

DWR_31 says:

So did Emperor De'Lavega.

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KushKitty says:

What's at&t?

The devil's initials.

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It sounds like I am gonna have to cal AT&T and complain to them about this. Its seems every time we complain to them or something they credit us or hook us up with something.

Rebelfury76 says:

I'm sure they love dealing with you too. Sure, call some front line employee to complain about a policy they had no part in. Makes sense to me.

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cgardnervt says:

Hmm I got no email yet!

Sent from my HTC One

daviddlt says:

No notice yet..nowadays were getting accustomed to data breaches..

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jim_joe_bob says:

I thought that you could get an unlock code from AT+T after your contract expires, so why bother going to an external unlock company?

These people are not on the jod!!

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