AT&T

If you're an AT&T customer you may have received an email recently about a security breach within the organization. AT&T has now confirmed personal information such as Social Security numbers and call records may have been accessed by individuals not authorized to view such information.

AT&T has not confirmed how many accounts have been affected but they did confirm the breach took place between April 9-21 and the accounts were accessed as 'as part of an effort to request codes from AT&T that are used to unlock AT&T mobile phones in the secondary mobile phone market.'

We recently learned that three employees of one of our vendors accessed some AT&T customer accounts without proper authorization. This is completely counter to the way we require our vendors to conduct business. We know our customers count on us and those who support our business to act with integrity and trust, and we take that very seriously. We have taken steps to help prevent this from happening again, and we have reported this matter to law enforcement.

So while it's not a 'hack' of customer data in the traditional sense, AT&T has taken proactive measures to advise customers of the breach by sending them notices and making them aware of the situation. Still, not the best of scenarios for carrier. Have you received any notices from AT&T?

Source: ITWorld; Via: PhoneScoop

 

Reader comments

Detailed AT&T customer data inappropriately accessed by unlocking company

33 Comments

No prepaid requires basically nothing. There is no authorization really required to get Into the account due to this.

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Right. Most people these days get a contract for the phone, which with most plans today come with installment payments on the phone. Not too many people can afford to drop 600 dollars on a new phone, especially if you're getting a family plan.

I'll agree that they needed the SSN to open the contact but see no legitimate reason for them to keep it forever. As was true with Target, the disaster could have been avoided by simply not keeping our critical personal data.
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They need your SS # for the same reason a hospital or Doctor's office asks for it... for collection purposes when the bill is not paid.

It's a utility company. Also they run credit to open an account or be nice enough to give you a 0% loan so you can have that shiny new phone. Relax.

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Its gonna hit all the older customers who been on at&t contract plans, and yes you do need give the mobile carrier your social how else you gonna get approved for your new phone with zero down n 25a month

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So they weren't authorized aceess, but they could still access it? What did you do AT&T, just leave it open and say no peeking?

Just add this to the list of reasons they do not get my business.

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I'm guessing some within certain vendor's organizations have valid access to some information but they left it open to others within their organization that should not have had access.

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The target area is only two meters wide. It's a small thermal exhaust port, right below the main port. The shaft leads directly to the reactor system.
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I can hit that. I used to shoot wombats that were that big in my T-16 back home

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It sounds like I am gonna have to cal AT&T and complain to them about this. Its seems every time we complain to them or something they credit us or hook us up with something.

I'm sure they love dealing with you too. Sure, call some front line employee to complain about a policy they had no part in. Makes sense to me.

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I thought that you could get an unlock code from AT+T after your contract expires, so why bother going to an external unlock company?