The U.S. gets it first taste of the new HTC Sense
and AT&T's 4G network

HTC Inspire 4G

The HTC Inspire 4G is AT&T's first foray into 4G data, and the carrier picked a very nice package for the debut.  The Inspire is beautifully constructed with high-grade materials, and it shows the world that the Captivate wasn't just a fluke -- AT&T is seeing the light and getting on board with Android in a big way.

But like everything else, it's not perfect.  Hit the break and see my impressions of the HTC Inspire 4G after using it for a week, and decide if you like what you're seeing.

When we first got the Inspire 4G Phil had a look at it and gives us a bit of a walkthrough.  You can read about that here, and the video itself is below.


YouTube link for mobile viewing

The Hardware

The Inspire 4G makes a very good first impression.  It's basically the same phone as the Desire HD, which is a very good thing to be.  Its aluminum unibody construction -- as in a single piece of metal -- is sleek, and it gives everything a solid look and feel. But because of the unibody shell, the battery door and SIM card cover are difficult to remove.  As in VERY difficult.  Having a device with a removable battery, then designing things so removing the cover is as hard as a Chinese puzzle, is a pet peeve of mine, so please, allow me to rant just a bit.  And yes -- it is that hard.

Battery door  battery door removed

battery cover in place

Everything else about the phone's design is very well done.  The camera lens does protrude a bit, much like the Evo 4G, so you'll want to watch for scratches. But the placement of things like the microphones (there are two for noise-cancellation), the earpiece speaker, the volume rocker and the power button (thanks for putting that on top where it belongs HTC) are all easy to reach while holding the phone. And they extend away from the phone's body just enough to find them by feel, but not enough to constantly get "bumped" accidentally.

I can't seem to grab some phones without hitting the volume rocker or power button (hello, Nexus S), and there's none of that with the Inspire.  The only other thing I can say I'm not feeling is the 3.5 mm headphone jack placement on the bottom of the phone.  That's starting to become a trend, and my guess is it's a conspiracy by Bluetooth manufacturers to force me to stop using wired headphones.  Or possibly that's where it fits best -- I'm sure it's one of the two.

Camera  bottom

buttons  earpiece

power button  USB port

volume switch

The pictures really don't do the Inspire justice.  This is one you need to hold in your hand to appreciate the design, and I'm sure a salesman at your local AT&T store would be happy to oblige. 

That leaves us with one last thing about the build of the phone to discuss -- the size.  The Inspire is a big phone.  It's 4.84 inches in height, 2.68 inches in width, and 0.46 inches thick (123 x 68 x 12 mm) and weighs 5.78 oz (164 g).  It's really no bigger (and in some areas it's not as big) as the Evo 4G but size still may be an issue for you.  I'll say right here that I think the Inspire is a great phone, and one of the nicest I've used -- but I couldn't use it as my daily device simply because of the size.  You may feel different, and sales numbers from the Evo and the Droid X tell me that many of you do.  I simply want to remind anyone considering this one to think about it, and decide if you can deal with a phone this big.

full frontal  rear

high light

In the specs department, the Inspire 4G is no slouch.  It's not the game machine that some other phones will be, but for those who don't need an Xbox 360 in their pocket, the Inspire proves, that great software on top of good hardware can make for a better user experience than raw horsepower can.  

Under the hood you have essentially the same hardware that the MyTouch 4G debuted:

  • Qualcomm Snapdragon MSM8255 @ 1 GHz
  • 768 MB RAM
  • 4 GB ROM, 1 GB available for applications
  • 4.3 inch capacitive LCD display @ 480x800
  • 8 MP (rear) camera with 720p video capture
  • Android 2.2.1
  • Bluetooth 2.1 + EDR
  • 802.11b, 802.11g, 802.11n WiFi
  • FM radio (87.5-108MHz) with RDS
  • AGPS
  • 1230 mAh removable (good luck with that) battery
  • GSM 850, 900, 1800, 1900MHz
  • UMTS 850, 1900
  • HSPDA, HSUPA*, HSPA+

*Technically, the Inspire 4G is fully HSUPA compliant, but AT&T has said the Inspire 4G is incapable of HSUPA.  This is a software limitation.

And the benchmarks:

 


YouTube link for mobile viewing

The Inspire has the second generation of the Snapdragon processor, and it's very good hardware.  Unless you're interested in the future of gaming on Android, this hardware will do everything you need.  I know we're all tired of hearing and seeing Dungeon Hunter come up, but the Inspire 4G handles it just fine.  Of course if you want extreme performance, you might want to rethink and buy the Atrix.  It's going to do animation and 3D better than the Inspire 4G will.

What I liked most about the hardware:

  • The construction materials.  Use Aluminum, manufacturers -- learn this please.  Hold an OG Droid, or a Nexus One, or the Inspire 4G.  It feels good.  Then hold my Nexus S.
  • The camera.  I liked it enough to have it's own section below.
  • The "protrusion length" of the controls.  The barely there thing works well.
  • 768 MB RAM.  HTC realizes 512 isn't enough when applications are pushing things to the max.  It's the PC hardware race all over again.

Where I feel it's lacking:

  • No front facing camera.  To me, it's a gimmick I'll never use, but for many it's a great addition, and one they should have the option of using.  On the flipside, AT&T knows more than anyone what happens when you overload a network.  See below.
  • No HSUPA.  Queue Keyshawn Johnson -- "Come on, man!"  Hey, AT&T: It's your network, and I really do understand what you're afraid of, but you did advertise this one as being 4G.  Most of us don't care what technology it is, or what you call it, as long as it's fast.  When you cut it in half and advertise it as fast, we get cranky.
  • The headphone jack is on the bottom of the phone.  This just bugs me when the phone's so big, and they still couldn't find a way to put it up top.  Yes it works fine, and I'm probably being nit-picky, but that's what I'm supposed to do -- find the little things that you might not while holding the display unit.
  • The battery cover.  I'm thinking it has to be such a tight (and solid) fit for normal operation, because of the contacts.  With a tight fit, the battery won't be sliding back and forth fiddling around with the power.  If you break the contacts, the phone won't power up.  If the battery door isn't tight, the contacts won't mate.  Whatever the reason, they should have engineered it just a bit more.  Maybe that was a Friday project.

The hardware works as it should.  Phone calls are clear on both ends, WiFi is strong and solid, the FM radio works as well as the clock radio on my nightstand does, and there were no showstopping bugs from anything during my time with it. 

Battery life is relatively poor, but you should expect that with a small battery and a big screen.  The location and method of holding the battery is going to make an extended model a bit of a trick, and swapping batteries is never going to be fun with the way the battery cover fits.  Stay close to a charger.

The Camera

The camera on the Inspire 4G is a big improvement over the usual HTC fare.  It's 8 megapixels, has a dual flash, and captures video in 720p. And it does it well.  I'm a point-and-shoot kind of guy.  Digital photography is a lot of fun, but fiddling and adjusting settings are things I leave to others.  I admire you guys who can do it well, but I need a camera that works good when I push the button, and the Inspire 4G delivers.  The stills look as good as any entry level point and shoot camera, and the video looks better.

I <3 Zombies  Beanie Babies

Touchpad price score  Sleepy kitty

 

The only thing lacking is the sound.  I expected better, especially with the "Dolby mobile srs wow HD label" on the back.  I am definitely not wowed.

The camera software is done nicely, as is usual from HTC.  You have several filters installed, and you can touch focus on any area in the viewfinder.  It also has all the usual settings for resolution, geotagging, and photography functions, and they all work as they should.  It's safe to say this is the best camera we've seen on a HTC device yet.

filters  Still settings

Camcorder settings

 

The software

 Homescreens

The new HTC sense is still HTC Sense.  The home and launcher is seven screens on which to place very large and beautifully done widgets, that hooks deep into the operating system.  Besides the addition of a dedicated reader and bookshelf application/widget combo and the new customizations menu, you won't find much difference on the surface between the last iteration and this one. 

My bookshelf widget  Personalization menu

Once you dig a little deeper, you'll see some changes.  The biggest thing the end user is going to notice is the HTC Hub and HTC likes apps.  HTC likes is simple enough, it's an app that helps you find other apps.  I don't see the need, but maybe you will -- different strokes for different folks and all that.  HTC hub on the other hand, a whole lot of you are going to love it.  If you like to download media and fiddle with the look of your homescreens, switch themes, or use custom ringtones you'll love HTC hub.  There are literally hundreds of wallpapers, themes, widgets and sounds to play with, and all are free downloads from HTC. 

HTC Likes  HTC Hub

apps and plugins  ringtones

Scenes  skins

sound sets  wallpapers

widgets

The new HTC Sense really shines in the performance department.  When combined with the new Snapdragon, and 768 MB of RAM it's a real treat to use.  Even if you're not a fan of HTC Sense you will appreciate the level of polish and responsiveness of the Inspire 4G's user interface.  I'm sure there are a lot of minor differences spread through out the new HTC Sense, and we'll have to discover those as we use it.  Just know that while it stays faithful to what we've seen before, it does it all smoother and faster than we're used to.  The bar has been raised Samsung and Motorola, and if you insist on giving us skinned Android you need to make it at least this good.

I don't want to skip over HTCSense.com.  While it's not as flashy as HTC hub, it's a great addition to Sense.  From HTCSense.com you can locate, lock and wipe your phone should you lose it.  You can also forward messages and calls from one number to another, which is awful handy if you're unable to use your phone for any reason.  You'll sign in during the setup and then you use the web interface to administer your Inspire.

HTCSense.com

 

Hackability

HTC continues its love/hate relationship with the "Android is open" crowd once again with the Inspire 4G.  Once hacked and everything is unlocked, the partitions and methods HTC uses with Android on the Inspire are really familiar to anyone whose dug into an HTC device before.  The hard part is the journey there.  Not that rooting the Inspire is hard, but it uses methods and tools the average Android fan isn't going to be familiar with, and there's plenty of room for error.  Most people will look through the method, and say forget it due to the complexity of it all.  And that breaks my geeky heart. 

Once properly rooted, it was a matter of flashing a couple files via a custom recovery to have it HSUPA capable. I was prepared to be buying this one, but reverting things back to stock was a simple affair as long as it's done in the correct order.

Bottom line -- you're going to have to learn a bit to root and hack the Inspire.  That's not such a bad thing, but it may not be what you're used to.

Wrapping it all up

While there's competition coming right around the corner, this is the best phone on AT&T, and the first phone I've used that is a true competitor to the iPhone for the average consumer.  It's no "iPhone killer", because that doesn't exist.  But it's easy to use, looks great, is well built and provides a great user experience -- some things we don't always see with other phones.  I've enjoyed my time with it (something that isn't always true) and would recommend it to anyone who was comfortable with the size, and knows they will be able to use a charger when they need to.

HTC has done this one right.

 

Reader comments

HTC Inspire 4G review

67 Comments

The Inspire is a solid overall phone, but I ended up exchanging for an Atrix. My biggest peeves with the Inspire are the sound and battery. The sound for music, nav and speakerphone are flat out quiet and tinny. The Atrix is loud and clear in comparison. I used it today for nav and with the window cracked and music playing in the car I could hear nav instructions from the phone while docked on the dash.
I also thought about future games and apps possibly requiring more oomph to run properly. I've only had the Atrix for a day but I'm loving it. The Inspire is however a really great phone for $99 and I will recommend it over the iPhone for most of my customers.

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Phone looks nice, but it looks like theres no hope for an extended battery. I could be wrong though.

Agreed. That was a great review Jerry...The voice of reason on Android Central. Thank you. Really enjoyed it.

btw, I ran nenamark on the Atrix and got an even 50. I've never run that benchmark before and it was super smooth. Just so people can see a difference between the two.
*edit*
to be fair I ran it 2 more times and got 40-44 so maybe that 50 was a fluke running it the first time or something.

‏@‏waltah
You are so right!
Thats why i sold my desire hd,which is the same phone
the speaker was crappy,i missied calls,it had a damn low volume.
And the battery died soooo quick
The phone is totally useless

Totally useless? Hmm, I'd bet you'd find others who think otherwise including myself. Maybe it just didn't work for you due to what you need and/or require out of a mobile device.

Great article and the phone looks good and I'm currently on at&t with the iphone 4 and Samsung Captivate.. I'm looking on getting the ThunderBolt with Verizon mainly because of 3g coverage Verizon has. I came down to Georgia for school and at&t 3g is so spotty its terrible and drives me nuts but I am not impressed with Verizon's no Simultaneous Voice and data because I use that a lot on at&t (rumors said that tbolt has svdo but the more I read more rumors came out that it doesn't work well or it just doesn't have it). There are so many rumors with that phone.. I got off track but I am all about HTC and this article was a good read.. thanks Jerry

"The U.S. gets it first taste of the new HTC Sense and AT&T's 3G network"

Fixed.

Sorry, I'm a "HSPA+ is not 4G" guy. But really though, decent phone....

Really? "It's no iPhone killer because that doesn't exist." How ridiculous to say that...just look at the screen shots, the iPhone can't do half of that stuff.

I think he meant that there is no iphone killer and never will be in the eyes of the general public.

It's just that whole "Apple is God" mentality. People are just too stupid to realize that there is something way better. "If its not an iphone, why would they want it", thats the way they see it. Don't ask me why.....

Any Android phone is an iPhone killer, in my opinion, and the reasons have nothing to do with the hardware or software. Apple insists on making things difficult for the owners and users of their products, whether it's iPods, iPads, iPhones, iTunes, or any other iProduct. They also insist on TRYING to prevent their consumers from sharing music and video that comes from anywhere other than iTunes. They can act all self-righteous and claim that it's because they don't want to contribute to illegal distribution of copyrighted music and video made by bazillionaire musicians and bands, but the real reason is because they're greedy and philosophically opposed to open architecture and the scary possibility that someone might hack their API and make their device do things that their customers WANT. The iPhone 4 is a decent enough phone for a lot of people, but I will never buy one, even if it had a quad core processor, a 12mp camera, and a 6-inch screen. The only things about the iPhone 4 that are Apple's are the design and the software. The A4 processor was built by Samsung and the display was built by LG. If Bobby Boucher's momma was here, she would say, "Do you remember what Momma told you about Apple, Bobby Boucher? Apple is the devil!"

I had the Inspire for one week. It was nice but I wonder how many people will break the battery cover trying to take it off?? Its very tough and the rep cracked the first one trying to take it off and never even activated that one for me.

Thanks for the review. I've had mine since last Tuesday and I love it.

I'm not to worried about getting into the battery compartment that much.

I also had the Atrix for a day and even though it was nice, light, and fast. I'll stick with the Inspire. The bigger screen and the snappiness of the device suites my needs.

Ughhhhh! If you're going to have the battery built like that then make the bloddy thing BIG ENOUGH! ..... I CANT see how someone would be able to use a 3500mah battery with that thing. Which is exactly what you need..... like I have in my EVO right now.

Nice write-up Jerry! I've had many smartphones over the past few years and I finally feel at home with my Inspire. The one thing to me that would make this phone perfect would be a bigger battery. But I work in an office and can charge it whenever it needs to be charged, so it works for me. For those who do a lot of travel and/or who aren't near an outlet or USB port, this would make it difficult to justify this phone (as great as it is).

I went to att on Sunday to fiddle around with this. The hardware felt great! Really solid. Def better than my Evo. The outta box operation felt really zippy! I was impressed. For $99 ya can't beat it!

Yay the extra RAM, big screen, and the 2nd Gen Snapdragon... but...
This is a phone for now/yesterday, not the future.
Because...
No front facing camera and a single core processor.
Also: it comes with a 1230 mAh battery? Wow. That sucks! Not everyone knows they can go buy a better battery but that *is* an extra $50 and there is no guarantee there will be an aftermarket battery for this phone.

I picked up an inspire on launch day. Coming from a dx its a huge step up. Faster, more hackable, great feeling phone. I'm sold on HTC. The hard decision now that I'm rooted is whether to keep running a sense Rom or load cm7!

Why is everyone up in arms about the headphone jack on the bottom of the phone? I rock a Desire, and do you know how awkward it is to listen to music while charging the device? Having cords connected to both ends is a hassle and makes things really awkward.

HTC has SOLVED this by placing the jack on the bottom, and I no longer have to worry about accidentally unplugging it from the wall, or else ripping the piece out of my ear, whenever I pick up the phone to respond to a text. I hope this trend continues!

I'm in the same boat (although both on the top) w/ my fascinate, love it because I plug my phone in to charge while in the car, and also plug an audio Jack into to listen to music, on my incredible it was a nightmare

I think that having both on the bottom is quite ingenious ...when I use the navigation in the cradle in my car the cords run out the same side which cuts down on the clutter ... also when listening to music and charging it is much easier when responding to text with both chords coming out the bottom instead of 1 on the bottom and another out top .....

I am such a big fan of this device I even talked the at&t sales rep into changing from the iphone 4 to the inspire ... after going back a couple of weeks later he agreed that the functionality and interface off htc sense was easier to learn and navigate ... he was at some friends house and they were comparing their new iphones to his phone after some ribbing about not having a front facing camera for video chat they tried to showoff and have a video chat conversation between them selfs ...but were unable to because it only works when connected to wifi ..so he hit the hot spot button and created a wifi connection for them with his phone ....lol...

Putting that small a battery in this device is just plain dumb. That, along with no FFC makes this device DOA.

Its beautiful hardware though, its really a shame.

"and the power button (thanks for putting that on top where it belongs HTC"

I've had the moto Droid and HTC incredible both of which have had the power button on the top (one was on the left and one was on the right) and I'm now on my Samsung fascinate and I must say I LOVE the power button on the side, much more excessable

I have had this phone since 2 days before it was released. Overall, it is a great phone, but the sound is very quiet, and the audio quality is horrible.

I have rooted and flashed CM7 which has cleared up the volume issue, but the quality is still horrid.

The quality issue is bothering me so much that I am considering returning the phone, alas there is no better android phone on AT&T, and I am very underwhelmed with the atrix, it feels cheap, and the bootloader = fail.

So I dont know what to do....

Audio quality is crap because you're running CM7. Desire HD ROMs give us crappy audio quality at the moment. Audio quality is fine on the stock ROM.

Its a really cool phone with good specs (not as blowing as Atrix , but okay)
I considered the Desire HD many times before , sine i won't have to bring one from US or the UK , but price is a killer
in Saudi Arabia the Desire HD (3000 SAR = 800 USD) is FREAKING EXPENSIVE , costs more than a new iPhone 4 (2500 SAR = about 666 USD) & there is the parts problem (HD2 screen costs 1500 SAR = 400 USD while iPhone 4 Retina display costs 480 SAR = 128 USD) since i travel allot I need a phone that can take hits & falls ( my OG MileStone got scratched 1 week after i got it when someone pushed me when i was talking on the phone & falled into the runway)

I just don't get why HTC has to make removing the battery such an ordeal. I recently got a G2 after having an EVO for a while. I was simply amazed at how easy battery removal was in the G2 compared to the EVO. I don't know how the Inspire compares to the EVO, but if I didn't already have long fingernails for playing the banjo, I probably would have killed myself considering how often I had to remove the EVO's battery cover. Battery-removal mechanisms seem relatively inconsequential, but the G2's implementation has saved me so much frustration and is actually one of my favorite "features" of the phone.

I hate to say it but I've been waiting for atrix so long, I finally used it and was turned off by the smaller screen size and moto blur and the sub par cam, and The plastic design. It was fast but not mind blowing. I'll stay with the inspire and dump AT&T when the thunderbolt arrives

Yeah, I noticed the phone ringtones and the notification ringtones are quiet, and the vibrate is weak. The battery door is a bad design idea IMO. Also the phone is a little heavy (coming from an EVO BTW) but is solid. The SLCD screen is much better than the EVO screen. I have yet to have my signal drop, where I could loose my signal up to 10% of the day on my EVO.
As for the battery, it is average, not poor, probably because GSM phones tend to be easier on batteries than CDMA phones. Right now, I'd say it is on par with what my EVO could do with the 1750 Seido battery was getting installed.
The wi-fi stays connected better than any Android device I have used.

Hopefully this helps potential buyers.

Everybody's input is appreciated, as is the review. I was sorely tempted to pick up the Inspire, but I keep hearing about all the dual-core phones on the immediate horizon...

I'm on Sprint, so does anybody have any more details about what phones might be coming out in the next couple of months -- phones that'd be worth waiting for? Thanks!

Later this month (hopefully) or within the next couple of months, look for
the HTC EVO 3D coming to Sprint. 1.2Ghz dual-core Snapdragon processor, Sense 3.0, Gingerbread...looks promising!

HTC needs to come out with new hardware and stop milking the Evo as much as they can. Where's the dual core processor? Why such a tiny battery in such a thirsty phone. Two dealbreakers right there, this was a great phone when they released it last year and it was called the evo. There's no way I'd even consider today. HTC has fallen way behind, such a shame

Thank you for a great review. I've had the Inspire for about a week now and I love it. Solid build, nice materials, excellent feel and UI, fast, great camera. I switched from the Captivate and I'm happy that I did. As for the issues everyone seems to be complaining about, why do you need to open the battery cover all the time? Even if you buy a better battery, that's the only other time besides the first time out of the box that you should ever have to open the cover. Btw, it came off easily for me the first time. I personally don't need a front-facing camera. I live in an area that will probably be one of the last to get 4G coverage, and by the time it gets here, I will be buying one of the dual core phones that will be out by then. Until that time, the Inspire is a great phone, a huge improvement over the Captivate, and I will be happy with it until 4G actually gets here.

Nice review. Good comments. But now I'm wondering if the TBolt will disappoint as well. Poor battery life; low RAM; not yet dual core. Especially for those of us who wait for our 2 year contracts to renew.

OK, so I hear the audio is bad.

Is this just the audio through its speaker ???

OR

is this also audio through the headphone jack ????

boB

I love almost everything about this phone except for the lousy speekerphone and the battery which drains even faster than the one in my iPhone 3G.

Coming from a Captivate this phone is damn solid. I don't know why users are complaining about the battery. I'm running RumRunner and I have way better life than my Captivate ever had. Yes the audio is tinny but if you root you can fix that.

Nothing but problems with this device and it's manufacturer to the point that I'm preparing to take legal action against HTC for failing to honor their warranty. I would not recommend this product to ANYONE and would encourage everyone considering purchasing it or any other product from HTC to take your business elsewhere as this device has flaws and HTC rectifies these problems by accusing their customers of tampering with the devices and trying to commit acts of fraud against their company. I have never experienced this kind of treatment or disservice from any business or company ever!

Got this phone after I was tired of my iPhone breaking. The inspire freezes all the time and is very slow.the time zones also change randomly and the alarm doesn't always go off

I just got my HTC INSPIRE 4G about a month ago. I have no issues with my phone. Thankfully it has never froze on me, my battery life lasts me all day. I do however charge my phone b4 I go to bed every night. If im on tha phone for hours after I get off I charge it, I don't expect the battery to never lose power. I have excellent service, never once has a call been dropped. All my friends some with iphones or otha smart phones are in love n want my inspire. The camera fantastic. I can hear my phone ring JUST FINE I HAVE NO VOLUME PROBLEMS. I HAVE FULL CONVO'S ON SPEAKER WIT THE PHONE IN MY LAP WHILE DRIVING NO PROB. SUPERIOR SPEED ON INTERNET N DOWNLOADS. I HAVE PERFECT PIC WHEN WATCHING MOVIES.THIS ISN'T MY FIRST SMARTPHONE EITHER! I CAN ALSO SAY ANYONE OUT THERE WHO IS DOING RESEARCH FOR A PHONE N THEY HAVE A TWO YEAR PLAN LIKE ME I DEF RECOMMEND THIS PHONE. WE ALL HAVE DIFFERENT NEEDS WITH R PHONES DO UR HOMEWORK FOR WHAT U NEED. ONE LAST IMPORTANT ISSUE I HAVE LONG SOLON NAILS I HAVE NO PROB TAKING CASE OFF TO GET TO BATTERY. ALSO FIVE DAYS A WEEK I SET MY ALARM FOR WORK , HEAR IT EVERY TIME. NO BS THIS IS A GREAT PHONE! THE APPS ARE DOPE I COULD GO ON N ON BUT I'M TIRED. LAST THING ATLEAST 8 OF MY FRIENDS GUYS N GIRLS WHO ALL HAVE SMART PHONES EVEN THE 3 WIT THA IPHONE 4 ALL HAVE WANTED TO STEP UP THEIR PHONE GAME WHEN THEY PLAYED AROUND WI
TH MINE . OH FYI WERE ALL 25 OR OLDER SO WE ALL HAVE BEEN THROUGH OUR FAIR SHARE OF PHONES. I AIN'T SAYING IT'S THA BEST ONE OUT THERE BUT IT IS A HELLA FINE PHONE!!! I DON'T BUY ANYTHING THAT AIN'T IMPRESSIVE. HOPE THIS HELPS SOMEONE THINKING OF BUYING THIS PHONE DUCES.

I have this phone, The camera broke without me dropping it or anything. I would turn it on and it would flash random colors. I just took it back to Best Buy today to exchange it under my protection program for a new inspire. I love this phone but its no good unless you have an SD card for it. So if you get it..You NEED an SD.

Bought two HTC Inspire 4Gs for me and my assistant. Within 1 day, they both started saying "No Sim Card." Only way to clear is to remove battery, let sit and reinsert. Need to do this 3-4 times a day.

After 2 weeks, started crashing - went to black screen - no response on any button or on/off switch. Again, only cure is to remove battery. Happens about once a day, sometimes more.
Battery life is horrible - doesn't make it through a work day.
Researching alternatives now. Will never buy another HTC anything!

I have had this phone for about a month and I wish I had never wasted my money. Phone calls don't come through 80% of the time, freezes constantly, touch screen doesn't work half the time and when I try to listen to music, it turns on the voice dialer and calls people when I turn on my music. I hate this phone with a passion. Can't wait til I can switch to a iPhone.

The only major flaw that I have noticed withy this phone is the battery cover accidently popped off without me knowing. The major problem with that is without the door attached the WiFi antenna disables. There are two small brass contacts on the phone that have to be depressed in order for you to receive any signal whatsoever. Battery compartment doors are hard to find unless you order them off of Ebay which will take a minimum of 5-7 days to receive in the mail.Why in the hell did HTC design this phone with these stupid little contacts? What in the hell is their purpose? Other than that huge engineering mistake this is probably the most impressive smart phone that I have EVER purchased. I'll NEVER buy another iPhone EVER again!!!!

I bought this phone maybe 6 months ago and this phone is awful. The battery maybe makes it till noon then it dies. The phone freezes all the time and while I'm talking on the phone it just shuts off. This phone is horrible. I wish I never would have bought it. I have to charge it the entire time I use the GPS otherwise it is dead as soon as I'm done using it. I have reset my phone, I turn off all my apps when I'm not using them, and I have had my IT department check the phone out because a few of them have it and they can't figure out what is wrong with it. The only good thing about this phone is the screen is very durable. I don't have a cover on it and still it hasn't been scratched.

I have it for two weeks and has been excellent.

Everything described in the description of the phone is what I saw. An excellent phone, from applications to the release has been wonderful. I can do more with this phone than with a iPhone. This phone does it all - almost. a great screen large enough to show movies with great definition. the camera and video camera both are great. The programs and applications offered are just amazing. The programs and responsiveness are good. You don't have to wait forever for applications to load up. I recommend it.

Ps. I purchased it on Amazon : http://bit.ly/HTCInspire4G