It’s been officially stated that the Motorola CLIQ and CLIQ XT will definitely be receiving an Android 2.1 update, but now the question is: When?  Well, folks, just hold your horses.  Motorola jumped on Twitter this morning and released a statement:

For those asking for an update regarding a software upgrade on CLIQ in the U.S., we've made a decision to take more time on the release to optimize the experience in some key areas. We will continue to work to deliver it as soon as possible and apologize that we have been unable to provide an upgrade to these users in Q2 as planned.

We are working hard to provide an upgrade to Android 2.1 as soon as we can. Our consumers’ experience is our first priority and we will provide an upgrade when we can deliver the best possible user experience.

Basically, that’s Motorola saying that the update just isn’t ready yet, and they can’t tell you when it will be. Luckily, last week they opened mailing lists that will inform you when 2.1 has walked through the door. Until then, all we can do is be patient. [Motorola via Twitter]  

 
There are 12 comments

Kedar says:

2.2 or 2.1?
Typo in the link.

Also Motorola or Motorla?

GQ50 says:

Uhm, yeah...I saw that.

Jeez. Somebody's editing like he's been on a plane all day. Fixed. :p

Syco54645 says:

and this is why I want an unsigned bootloader on the X...

josuearisty says:

mmm, when MOTO? when? Cliq is your second android phone, you should focus on update it

This is the exact reason I don't want to buy the Streak when it comes out. Who knows how long it will take Dell to give us 2.2 and with 3.0 supposly coming in Oct whats the point of buying any phone right now; really

gbhil#AC says:

Then you had just better buy a Nexus One :)

jigglesone says:

I’ve been very patient with Motorola throughout the year but my patience is being tested at this point. Now don’t get me wrong I really love my Tmobile Motorola Cliq but the only thing that gets me is having 1.5 and missing on awesome apps in the Android market! Kinda frustrating when my friends suggest an app or online reviews show a great app I could use then you proceed to hit up the market and BAM! DENIED!! You find out that the app is not available unless you have Android 1.6 or higher..UUUUUH!! It’s starting to become a “disservice” to Tmobile customers in general. I want the most value possible out of my phone & what it’s capable of. But if i’m being denied over a simple upgrade that’s just an EPIC FAIL for Tmobile & Motorola. Quality checks I understand are necessary and welcomed but there has been more than enough time since 2.1 has been debuted out to developers and companies alike. For Gods sake 2.2 is already out and thriving. Get with it Motorola! Make the end user of your products happy & appreciated for.

ksb78 says:

Really? I was just on the phone with a representative of Motorola and as far as he knows there is NO update for the Cliq's yet. He says they are working on it(whatever that means), but they have no release date for any updates. I still have 1.5. I have been waiting for the Amazon Kindle application to be released on Droid since FOREVER and when it finally comes out, it requires an OS of 1.6 or higher. Thats a slap in the face for us who have paid our hard earned money on a product that sold itself as something that can give the Iphone a run for its money.

Good customer service practices is taking care of your EXISTING customers that have paid their money as well as attracting new customers. The Android market apps are increasingly being updated with apps that require a higher OS system than 1.5. Motorola, are you trying to alienate those of us that paid for your product? Negative word of month in today's age of the internet is something a company doesn't want.

Phazon says:

If a I had wanted a phone back in December that had no ability to add current apps and lacked software upgrades, I would have stuck with my blackberry curve. However, I bought this phone because it had Android on it. Shame on me for not realizing that MotoBlur would hose me and keep me firmly locked in the past.

Oh well I've learned a lesson for next time.

remixfa says:

lol. This is only getting frustrating because they are releasing phones with blur and 2.1 on them already. Since most of those phone share similar stats, is it really that hard to move it across the phones? I understand blur is different from other UI's because its not just a skin like Sence, its coded into the phone, but still... this phone has been out since oct/november. Its time for the update.

xkjtx says:

I am very disappointed in all companies... They are all greedy! Everyone for them self, but lets make new and better when the new and better just came out!!! That's when I thought I had a great phone! I even got 4 other people to buy the Cliq with the keyboard thinking they would be able to play flash on it in a couple of months...yeah right!!! Here it is end of September and still no update. Had this phone for 8 months now and I thought this was a great experience, at first. Then I came across all these other phones that were 2.0+ firmwares a couple months after buying this phone... I thought the phones that had alot of customers would get 2.0+ before any other new phone coming out??? WTF is up with that? I have talked to 6 people(3 from Moto and 3 from T-mobile) that said they are working on the update and will be releasing it end of June. Now I see that Moto here(https://supportforums.motorola.com/community/manager/softwareupgrades) said

CLIQ (USA) Upgrade to Android 2.1 - testing in process, planned for late Q3/early Q4
CLIQ XT (USA) Upgrade to Android 2.1 - testing in process, planned for late Q3/early Q4.

Witch means end of Sep or end of Oct!!! WTH!!!... I hope this update will make us happy and last for a very long time???

I think they should just skip updating to 2.1 and go straight to the new update for the new phones!!! We deserve that!!!

I have said my peace. Thank you for listening... I feel better now!