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How to factory reset your Fitbit

Factory Reset Fitbit Hero
Factory Reset Fitbit Hero (Image credit: Jeramy Johnson / Android Central)

Most of the time, our smart devices just work as intended, which is kind of miraculous if you think about it. However, there are occasionally times when your trusty gadget, be that a laptop, tablet, smartphone, or smartwatch, just won't cooperate. It's particularly frustrating when it happens to your fitness tracker or smartwatch, as that means that you'll not only miss out on notifications, but your crucial step counts and health metrics won't be tracked. When this happens with your Fitbit, you can simply reboot it. Sound complicated? It's not really. We'll show you how to factory reset your Fitbit tracker or smartwatch.

How to factory reset your Fitbit tracker

  1. Tap on your Fitbit tracker screen, or squeeze the side or capacitive button to wake it.
  2. Swipe through the onscreen menu options/apps until you get to the Settings app.
  3. Tap on Settings.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. Swipe through the options and tap on Reboot device.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. On the Inspire, press and hold on the screen for three seconds.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. On the Charge, tap the checkmark after you've tapped on Reboot Device.

This process will be similar on all newer Fitbit trackers, such as the Inspire 2 and Charge 4 devices. Rebooting your tracker will generally relieve any hiccups or hangups you had been having, but it's important to note that you may lose some of that day's data if it hadn't previously been synced to your Fitbit app.

How to factory reset your Fitbit smartwatch

  1. Tap on your Fitbit smartwatch screen, or squeeze the capacitive button to wake it.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. Swipe through the apps and tap on Settings

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. Scroll through the options and tap on About device.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. Scroll through the options and tap on Factory reset.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)
  1. Tap Yes to confirm factory reset.

Source: Jeramy Johnson / Android Central (Image credit: Source: Jeramy Johnson / Android Central)

This process will be similar on all newer Fitbit smartwatches such as the Versa 3 and Sense. You can always remove a watch from your Fitbit app, but this will not factory reset the device. That needs to be done on the watch or tracker itself.

Our top equipment picks

In our opinion, one of the best Fitbit devices and one of the best fitness trackers overall is the Inspire 2 band.

Jeramy Johnson
Jeramy Johnson

Jeramy is proud to help *Keep Austin Weird* and loves hiking in the hill country of central Texas with a breakfast taco in each hand. When he's not writing about smart home gadgets and wearables, he's defending his relationship with his smart voice assistants to his family. You can follow him on Twitter at @jeramyutgw.