Interested in getting the Galaxy Note 4 once it launches in the US? You'll be glad to know that Samsung has your back should your device run into any issues, thanks to an extended warranty program.
Dubbed Protection Plus Mobile Elite, Samsung will offer a two year warranty to customers buying any device in the Galaxy S and Galaxy Note series. The manufacturer will also cover any damages that occur due to accidental drops, electrical, mechanical and hardware failures, stating that it will issue a replacement within two business days. For the duration of the program, customers are allowed to make three claims.
With Protection Plus Mobile Elite, you will be eligible for the following:
- Covers accidental damage from handling – drops, spills and cracked screens
- Covers electrical and mechanical failures
- Advanced exchange – replacement within 2 business days or less
- 24/7/364 customer support (Closed Christmas Day)
- Up to three (3) claims allowed during coverage period
Currently, the program is limited to the Galaxy S4, Galaxy S5, Galaxy Note 3, and the Galaxy Note 4. Extended warranty isn't free, however, as Galaxy S series owners need to shell out $99, while customers with a Galaxy Note device have to pay $129 for the service. If you need a file a claim to get the device fixed, Samsung mentions that you'll have to shell out an additional service fee, which is $75 for Galaxy S devices and $95 for a Galaxy Note handset.
Anyone interested in what Samsung has to offer?