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outage

Some users experiencing issues using Gmail over IMAP, Google working to fix [Updated]

4 Comments
Posted by Joseph Keller on 30 Mar 2015 12:11 pm
Update: Google says that the issue has been fixed. The company advises anyone still experiencing issues to reset their IMAP client. They also assure customers that they continue to improve Gmail to improve reliability. Original story: A large set of Gmail users are experiencing a service disruption when using the service with an IMAP mail client. Google is aware of the problem and is working on...

EE network issue 'resolved' after major outage

7 Comments
Posted by Alex Dobie on 20 Mar 2014 5:07 am
EE
'All customers are now receiving a normal service,' says carrier UK mobile operator EE says it's fixed an issue which caused some customers to experience reduced or non-existent connectivity from yesterday evening. EE reps are telling customers to try restarting their handsets if they're still having problems connecting this morning. “Last night's technical issue that caused a small...

EE experiencing widespread outage

23 Comments
Posted by Alex Dobie on 19 Mar 2014 4:13 pm
EE
UK carrier EE is experiencing some widespread downtime this evening, with many customers reporting they've been unable to connect to the network since around 7pm UK time. Curiously, the issue seems to be SIM-specific, with some accounts with multiple SIMs seeing an outage on one, but not the other. EE says it's aware of the issue and is working on a fix. The 4G-centric operator isn't the only...

O2 UK service restored after outage

5 Comments
Posted by Alex Dobie on 4 Oct 2013 3:32 am
O2
O2 UK says its restored service to customers affected by a recent period of network downtime. The operator claims the outage affected just one percent of its customer base, and was an unintended side-effect of routine maintenance on its 2G and 3G networks. "Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those...

O2 UK customers experiencing network outage

19 Comments
Posted by Alex Dobie on 3 Oct 2013 2:50 pm
O2 UK
Third widespread outage in 18 months for the UK carrier British mobile network O2 is experiencing a major service disruption this evening, with users on Twitter reporting trouble using the operator's voice and data network. We've confirmed that O2 seems to be experiencing issues using a SIM of our own — for us, the data network was dead, while texts and calls were working. Other O2 subscribers...

Three UK experiences widespread data outage [Updated]

18 Comments
Posted by Alex Dobie on 4 Jun 2013 5:11 am
Three store
Data connections return after outage of around 14 hours Update: We're now seeing Three data services return to our devices. Three says it expects the whole network to return to normal this afternoon. Original story: British mobile operator Three has confirmed that it's experiencing connectivity issues on its 3G data network. The outage is affecting many of us on the Mobile Nations team, and a...

O2 UK blames 'central user database' for recent downtime

0 Comments
Posted by Alex Dobie on 17 Oct 2012 5:00 pm
Android Central
"Proven alternative" to replace problem third-party database If you're an O2 customer in the UK, you may have noticed the two recent bouts of downtime, which prevented a significant number of O2 customers from using the mobile network. Back in July, a network snafu resulted in one third of O2's customers being unable to use their phones for almost a day. Last Friday a similar glitch took ten...

O2 UK network issues affecting 10% of subscribers, fix on the way

15 Comments
Posted by Alex Dobie on 12 Oct 2012 2:02 pm
Android Central
Some O2 UK customers are experiencing service issues this evening, which the carrier says is affecting some ten percent of its subscribers. The O2 service status website, which is currently being inundated with traffic, says the issue, which first emerged earlier this afternoon, has been identified. O2 says its engineers are working on a fix -- Further to the fault we reported earlier (where...

Google Talk issues affecting 'a majority of users' [Update: fixed for some]

19 Comments
Posted by Richard Devine on 26 Jul 2012 8:43 am
Android Central
Update, 11 A.M. EDT: The issue seems to be fixed for some users, as Google has updated its dashboard with the following info -- "Google Talk service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change." ​Original story: Seems all is not well on the Google Talk front this morning....

O2 UK network restored after 24 hours downtime for some customers

2 Comments
Posted by Alex Dobie on 12 Jul 2012 7:19 am
Android Central
​Update: O2 says its network has been restored for all customers affected by the recent downtime, and advises anyone still experiencing problems to restart their handset. ​Original: The O2 UK service outage that began affecting some users yesterday lunchtime is in the process of being fixed, it seems. Not all O2 subscribers have been affected, but those caught up in the past day's outage have...

O2 confirms UK-wide network problems

2 Comments
Posted by Alex Dobie on 11 Jul 2012 1:43 pm
Android Central
British network O2 says it's experiencing problems on its network which are causing some customers to have "difficulty making or receiving calls, sending texts or using data." Bizarrely, this latest bit of network turbulence seems to be affecting customers randomly, rather than based on location or cell tower. A quick Twitter search for "O2" brings up hundreds of angry tweets from O2 customers...

Verizon data struggling this morning? Sound off here!

105 Comments
Posted by Android Central on 13 Mar 2012 9:42 am
Verizon network down
Been getting e-mails from a bunch of you folks this morning saying that Verizon's data network is again struggling. Doesn't look like it's a nationwide outage, which is good, but we've heard from enough of you, suggesting that this may be a thing. So who's having issues, and where are you?

Verizon's network apparently struggling this morning

117 Comments
Posted by Phil Nickinson on 22 Feb 2012 8:47 am
Verizon network down
Here we go again. Looks like Verizon's 4G network is refusing to wake up this morning. We've got multiple reports in multiple forums, e-mails in the inbox, and threads on Verizon's own support forums. Sit tight, folks. We've been here before. More: Android forums, Verizon Support

Japanese carrier 'blames Android app' for recent downtime

4 Comments
Posted by Alex Dobie on 30 Jan 2012 10:55 am
Docomo Logo
  Japanese carrier NTT DoCoMo has reportedly identified "Android app traffic" as the cause of a recent network outage which affected some 2.5 million of its customers. According to Japanese newspaper Nikkei, DoCoMo did not identify the app, aside from saying that it offered "free voice services." The application apparently caused DoCoMo's network to buckle by sending out "control signals"...

Verizon, on Twitter, says 4G is up and running again

47 Comments
Posted by Phil Nickinson on 29 Dec 2011 8:38 am
Verizon outage
Verizon's Twitter account this morning tells us that its latest 4G LTE outage has been resolved. 4GLTE issue resolved overnight. 3G operated normally; calling, texting were unaffected. It wouldn't surprise us to still see a few stragglers, but hopefully things are copasetic for most of you out there. Source: @VZWNews

Yes, again

141 Comments
Posted by Phil Nickinson on 28 Dec 2011 2:13 pm
Verizon outage
Hey, the good news is it's been a whole week since the last one. More: Verizon LTE Down ... AGAIN!

Verizon says service 'returning to normal'

57 Comments
Posted by Phil Nickinson on 21 Dec 2011 12:06 pm
Verizon outage
Just got word back from Verizon spokeswoman Brenda Raney about the overnight/early morning 4G LTE outage. Here 'tis: "Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today.   Throughout this time, 4G LTE customers were able to make voice calls and send and receive text...

Verizon in the midst of yet another major data outage

169 Comments
Posted by Phil Nickinson on 21 Dec 2011 7:33 am
Verizon outage
Update: Looks like data's starting to come back for some of us. Still no word from Verizon yet. Well, that's no good. Verizon Wireless is dead in the water this morning for what appears to be, well, most everybody this morning. 3G data ... dead. 4G data ... dead. Pick a 3G/4G LTE phone. It's dead. Phone calls can still be made, which means we're not overly worried about public safety. But it's...

Verizon data struggling tonight

150 Comments
Posted by Phil Nickinson on 16 Oct 2011 8:48 pm
Verizon data outage
Yep, looks like Verizon's in the midst of a pretty widespread data issue tonight, if you folks on Twitter are any indication. Could be worse, we suppose, but any outage is a bad outage, even if it is Sunday evening. Hope Verizon's IT folks didn't have anything planned. Anyhoo, voice your displeasure in the comments.

The real crisis when Sprint's SMS service goes down

45 Comments
Posted by Phil Nickinson on 11 Jul 2011 4:12 pm
Sexting outage
Yeah, yeah. You can argue about public safety all you want. But when Sprint's SMS service gets a little wonky (like it has been today), we know why you're really in a hurry to get things up and running again.

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