Android Central

Asus has posted an extensive update on its UK blog covering the newly-announced EeePad Transformer Prime TF700 tablet, along with details of how the widely-reported Wifi and GPS issues with the original Transformer Prime TF201 affect UK users.

Firstly, ASUS says that the Wifi problems experienced by some Prime owners stateside don't affect any of the units sold in the UK. And on the subject of GPS woes, the manufacturer reminds Brits that they're entitled by law to return their tablets within 30 days for a full refund. To sweeten the deal for those who choose to keep their TF201, ASUS says it's increasing its standard warranty on the device from 12 to 18 months. If you want to take them up on the offer, check the source link for details of how to extend your warranty.

As for the TF700, the souped-up version of the Prime with a 1080p SuperIPS+ screen, ASUS says that model won't be arriving in the UK until June at the very earliest. So it's bad news bears for Prime fans on this side of the pond, but at least the delay will give prospective buyers the chance to first see what's unveiled at Mobile World Congress next month.

Source: ASUS Blog; via: Eurodroid

 
There are 6 comments

icebike says:

And on the subject of GPS woes, the manufacturer reminds Brits that they're entitled by law to return their tablets within 30 days for a full refund. To sweeten the deal for those who choose to keep their TF201, ASUS says it's increasing its standard warranty on the device from 12 to 18 months.

This is pretty unclear. If you are unsatisfied with the GPS you can return it and get your money back. OR you can keep it and get a longer warranty.

But a warranty on WHAT, exactly, since the only fix they will do for a non-functional GPS is to allow you to return it. No chance of an actual fix for the GPS, or a replacement unit after they redesign the aluminum shell to allow an actual GPS signal to reach the chip.

So what good is a warranty when components that fail are systematically excluded from warranty repair?

eyesparky says:

The warranty extension is an extra 6 months on the product. The GPS is not a failed component but an error in design that has led to the feature not being included in the spec sheet. I have heard plenty of anecdotal evidence that, although sometimes flaky, it does indeed often work. If anything fails on the Transfromer Prime it will be covered under warranty for another 6 months subject to standard terms. Seems pretty clear to me. On a related note, if you buy it from John Lewis in the UK, they are currently covering it with their extended 2 year warranty, as part of the standard sale price.

Felix89 says:

June in the UK hmm? That makes me curious as to when the TF700 will be available for pre-order in the US. Any word on that yet that anyone knows?

Personally I'm willing to give the TF201 a chance since I pre-ordered it, but if it truly fails to live up to expectations, like it seems it has been for a lot of people, I intend to return and reserve the TF700.

To be honest though I'm just anxious to try the Prime in any incarnation. So here's hoping my pre-order arrives soon. *Crosses fingers.*

Felix89 says:

Ok... So perhaps I'm not going to get the chance to give the TF201 a chance... I got an email today saying my order from Best Buy was canceled.

Needless to say I'm quite upset. I received an email on the 13th saying my order would be canceled unless I clicked the link to say I accepted the wait and wanted to keep waiting. After calling Best Buy today to see what went wrong I received some interesting news. I'm curious to know if anyone else has had this happen.

Customer service informed me that my clicking of the provided link did in fact register and prolong the waiting period for the item. However, I was told that the warehouse has no intention of stocking the item anymore. They are out and there's no more of the 32 GB Champagne Gold Transformer Prime TF201's coming apparently.

Can anyone confirm this? Did Asus discontinue the TF201's in Champagne Gold? If so I must say I'm not impressed with how Asus itself is handling the situation. Well... at least I never got charged for my order that now doesn't exist, though I can't say I'm looking forward to shopping around for the tablet I want now.

Jonneh says:

Only UK customers can extend the warranty? Or can US as well?

plunder says:

The TF700seems aimed at the possible iPad3 which may be launched in March; but do we really need 1080p? I like the transformer format and if the UK TF201s works well on Wifi and GPS it could be a good choice, once price drops a bit.