Verizon HTC Droid Incredible

Over the past six months, the Droid -- and its slightly scary "DROID!" battle cry -- has become the public face of Android smartphones. Today, we bring you the latest in the line -- the Verizon Droid Incredible, which will be available starting April 29 (you can preorder it now) for $199 with a two-year contract.

The Droid Incredible (henceforth simply the Incredible) is a kinder, more gentle smartphone than Motorola's initial offering. It also replaces the Droid Eris -- both devices are manufactured by HTC and feature large touchscreens in lieu of a keyboard.

And the Incredible brings with it the latest version of the Sense user interface, making Android even easier, more customizable and more eye-pleasing than ever.

The buildup leading to the announcement and release of the Incredible has kept the Android faithful in a frenzy for weeks, and the phone should be a strong attraction for those looking for their first smartphone, or for those looking to make the switch to Android.

Click on through for our impressions as we take a look at the Incredible and see if it lives up to its name.

The hardware

Fit and finish

Verizon HTC Droid Incredible

The Incredible is a close relative of the HTC Desire, which is currently available in Europe. Think of the two as fraternal twins. Same 3.7-inch AMOLED touchscreen at 480x800 pixels. Same 1GHz Snapdragon processor. (Previous rumors of the processor being underclocked are not true.) Memory is close enough at 740MB of ROM and 512MB of RAM. Android 2.1 is skinned with the latest version of HTC's Sense user interface. There's an optical trackpad ringed by a physical button. Size (4.6 x 2.3 x 0.47 inches) and weight (4.6 ounces) are nearly identical.

The Incredible is your basic "black slab" -- or think of it more like the obelisk from "2001: A Space Odyssey." The bezel around the screen remains a glossy black, contrasted by the garnet earpiece. It's striking, really.

Verizon HTC Droid Incredible

Four capacitive buttons (meaning there's not actually anything to press down) rest just below the touchscreen, arranged in HTC's standard home-menu-back-search layout. Below the capacitive buttons is a small "optical joystick" (it's not actually a trackpad as found on the new BlackBerries) that's ringed by a button -- the only thing that actually moves on the front of the device.

Like with the HTC Desire and Legend, this "optical joystick"-button combination is much more stylish than the outdated trackball that you can find on the T-Mobile G1 -- the very first Android smartphone -- as well as on the Google Nexus One. It allows for a much more continuous design while providing acute selections -- meaning you'll likely only use it when moving a cursor a space or two and when selecting text to copy and paste. (Outside of that, we could well live without it.)

Verizon HTC Droid Incredible

The left-hand bezel of the phone has the volume up-down rocker button and the microUSB port used for charging, syncing and tethering. A power button and standard 3.5mm headphone jack are on top of the Incredible. On the bottom bezel are the pinhole microphone, a very tiny hole to which you can attach a phone charm (no, it's not a noise-canceling microphone), and the slit used to pry open the battery cover.

Verizon HTC Droid IncredibleVerizon HTC Droid Incredible

The screen

The Incredible has a 3.7-inch capacitive AMOLED touchscreen. AMOLED screens use less from the battery and have (arguably, some say) better and brighter colors than traditional LED screens. Your mileage my vary. Whites sometimes don't look as white as we'd like, and AMOLED screens are notorious for being nearly unusable outdoors. Side-by-side with the Nexus One, with the brightness turned to maximum on both phones and ambient light sensors turned off, the Incredible's screen was about as good (or as bad) outdoors.

The battery

Verizon HTC Droid Incredible

Turning the phone over, you see the triple-decker battery cover. That's mostly a design aesthetic, and it's one that has had many of you scratching your heads. You can take it or leave it, we suppose, but it is not obtrusive and adds some three-dimensional character -- along with the garnet accents, of course -- to an otherwise drab black slab. And speaking of the garnet accent, it's on the rear of the phone, too, ringing the 8-megapixel camera lens. There are dual flashes (for the sake of brightness) and a small opening for the speaker phone.

The battery cover itself takes up the entire back face of the phone and is of the soft-touch variety, which will help you keep a grip on it. It has to be pried off starting at the bottom bezel. If you don't have fingernails, you're in trouble here.

Verizon HTC Droid Incredible

Once you get the battery door off, you're blasted by an almost fire-engine red -- everything save for the speakerphone grille is screaming "look at me!" That includes the battery itself, which is spec'd at 1300 milliampere-hours. Getting through a full day of heavy use will be tight, so an extra battery may be worth a purchase, and we should see third-party extended batteries soon enough. Also under the battery cover is the aforementioned microSD card, which you can swap in and out without removing the battery -- a welcome find.

Verizon HTC Droid IncredibleVerizon HTC Droid Incredible

Verizon HTC Droid IncredibleVerizon HTC Droid Incredible

Processor, ROM/RAM

The Incredible sports a 1GHz Qualcomm Snapdragon processor. That's par for the course for a top-of-the-line smartphone, especially one with a screen this size. Same goes for the 512MB of RAM and  740MB of ROM. The bottom line is you're really going to have to work at it if you're tying to bog down the Incredible. (Updated 4/21: The phone actually reports having 748MB of "phone memory," while every spec we've received shows 512MB of ROM. HTC tells us that apps can be installed to the entire 748MB.)

Operating system

But what's all that horsepower matter if you don't have a cart to pull, right? As such, the Incredible is running Android 2.1, the most recent version of the "Eclair" line of the Android operating system, including live wallpapers and voice-to-text, among other behind-the-scenes features. On top of that is HTC's "Sense" user interface. (More on that in a bit.)

Storage

Verizon Droid Incredible Settings

To sweeten the deal, there's an extra 6.6 gigabytes of storage (which for some reason Verizon is still reporting as 8 gigs, even with a footnote explainer) that you can use for music, video, photos, whatever. (At the time of this writing, apps are still constrained to the 512MB of ROM -- more than enough for more people, but something Google has promised to address in future updates to Android.)

And on top of that, Verizon's including an 8GB microSD card, and the phone can handle up to a 32GB card. You'll run out of battery long before you'll run out of music. (Side-effect: When you mount the Incredible as a disk drive, you actually see two -- one for the internal memory, and another for the microSD card.)

The software

HTC Sense user interface

Verizon Droid IncredibleVerizon Droid Incredible

The Incredible features the latest version of HTC Sense, with its distinctive large flip clock and weather info front and center. It's the same in look and feel as we saw on the HTC Desire. (Check out our previous review of Sense.) If you're new to Sense (or Android), think of it as a custom skin on top of Android that makes your smartphone experience easier, more attractive and more enjoyable.

Some of the highlights of Sense include:

  • Footprints: A photo geotagging (location) app and widget.
  • Friend Stream: Bringing Twitter, Facebook and Flickr all under one roof.
  • Peep: HTC's own Twitter client.
  • Weather: HTC is famous for its weather app and widget, and it's included here as well.
  • Custom home screens: Read on.

Seven home screens of the Verizon Droid
Incredible

Sense also brings you an almost silly number of home screens. Where the Droid only has three and the Nexus One has five, Sense cranks things up to seven. And that's just for starters. You also have seven "scenes" -- preloaded groups of seven home screens -- from which to choose, and you can save your own custom scenes as well. That means you can have one scene for workdays, with calendar widgets and e-mail widgets and all the bells and whistles that keep you functioning. And with a couple of simple taps, you can leave all that behind with a different scene, say, one that has HTC's custom music player, Friend Stream to see what your pals are up to, and a text message widget so you don't miss a beat.

Verizon Droid Incredible Sense
"Scenes"Verizon Droid Incredible Sense "Leap"
feature

The new Sense also has the "Leap" function. From any of the home screens, place your thumb and index finger and spread them apart or pinch them together and you'll see all seven home screens on one page, so you can quickly select the one you need. It's a handy feature, especially if you want to go from the extreme left home screen to the extreme right without swiping through five others. (You can also get to Leap by pressing the home button when at the center home screen.)

The keyboard

Verizon HTC Droid Incredible on-screen keyboard

The Incredible doesn't have a physical keyboard like the Motorola Droid, so you're going to be typing everything on the screen. And as far as onscreen keyboards go, HTC has one of our favorites. (See our recent keyboard roundup for more.)

A new feature in Android 2.1 is the ability to speak and fill any form. In other words: You can dictate an e-mail. A text message. A search query. Basically, anything. And it works just fine on the Incredible. Also present is what's known as "haptic feedback," which is a fancy way for saying the phone vibrates when you press a key. Haptics also are turned on for the home, menu, back and search buttons on the face of the phone.

Apps

Verizon Droid Incredible - Android MarketVerizon Droid Incredible Android Market

A smartphone's only as good as the applications it has available. To that end, there's the Android Market, which now has more than 38,000 apps -- that number includes keyboards, wallpapers, ringtones, etc., as well as standard applications and games -- there for the taking, free and paid. Verizon has its own section as well.

The app drawer

Verizon Droid Incredible App Launcher

Also known as the launcher, the app drawer experience is a little different in Sense. At the bottom of every home screen in Sense are three buttons. The phone button is the largest and is in the center. It's nice having quick access to this from every home screen without having to go pecking for an icon. To the right is a + button. Tap it and you can add widgets, shortcuts, programs or folders to the home screen. And to the left is the apps button, which looks like a circle with a triangle in it. Press it and you get the app launcher. And, no, it's not the cool 3D scrolling launcher you get with the Nexus One. Sorry.

Widgets

Verizon Droid Incredible Home Screen Menu

If you're new to Android, it's time to get used to widgets living alongside icons. Think of a widget as a home screen app. The big ol' clock on the home screen is a widget. Swipe left or right to the other home screens, and you see more widgets. Widgets can simply display information, or you can tap them to launch programs. For example: Tap the clock on the main home screen and you're taken to the clock app. From there you have access to the desk clock, world clock, alarm, stopwatch and timer.

To add a new widget, hold down on the home screen, or tap the + button. You could spend weeks playing with all the options. To delete a widget, hold it down until it shivers, then move it to the bottom of the screen.

E-mail

Being a Google Android smartphone, of course gmail plays a pivotal role. But you're not limited to gmail, and, curiously, there's no gmail home screen widget available by default in Sense. You can access just about any type of e-mail out there, including your Microsoft Exchange e-mail.

Wallpapers

Sense doesn't completely take over Android. The "live wallpapers" (think moving and interactive) made popular by Android 2.1 are still there. One of our favorites: The Google Maps wallpaper. It follows along as you move.

Web browser and Flash

Verizon Droid Incredible browser

HTC includes its own browser in Sense. Like the stock Android browser, the Incredible's is Webkit-based (same as the iPhone's Safari browser, if you must know). Full Flash 10.1 support still isn't happening, though HTC has included Flash Lite. That means you can play some, but not all, Flash content. Otherwise, it's a competent and fast browser. Turn the phone sideways, and the browser quickly flips into landscape mode. Pages render well, and the browser scored 93 out of 100 on the Acid3 test.

And in case you were wondering, pinch-to-zoom is included in the browser and works just fine. (Same as in the photo gallery and Google Maps, too.)

Internet sharing

A major talking point for smartphones these days (at least for the Verizon Palm Pre Plus and the Sprint Evo 4G) is the ability to act as a WiFi hot spot, sharing the phone's 3G (or 4G, for the Evo) connection with other devices. The Incredible doesn't do that (so far as we know), but it does allow you to use Verizon's Mobile Broadband Connect service, tethering your phone to your computer via USB. At the time of this writing, the service costs either $15 or $30 a month, depending on your current data plan.

Music and movies

Verizon Droid Incredible Music app

You've gotta do something with those 6.6GB of internal storage and that 8GB microSD card, right? The Incredible is a perfect platform to serve as your daily music and video player. (Though the upcoming Evo 4G beats it in screen size at 4.3 inches versus the Incredible's 3.7 inches, and it's a pretty big difference when you see them side by side.) HTC has included its custom music app and a couple of music widgets, and the stock Android music widget is there as well. There's no dedicated video player built in (save for the YouTube app), but videos play just fine nonetheless through the Gallery.

Is Sense better than stock Android?

We're pretty big fans of Sense. HTC's custom UI -- which has greatly evolved since its birth on Windows Mobile -- keeps getting better. But there are a few things we'd still like to see. HTC has a mail widget on the home screen by default, but it doesn't work with the native gmail app. And there's a pretty good chance if you're using an Android phone, you're also a gmail user.

Verizon Droid Incredible Friend Stream appFriend Stream is a welcome addition, but (and this goes for any UI that aggregates the major social networking services) it can become nearly unusable if you follow more than a handful of people on Twitter and Facebook. The number of status updates can be overwhelming to have in a single stream. While you can choose which updates will appear in Friend Stream, it kind of defeats the purpose of aggregation if you have to turn off what's being aggregated. That's not to say Friend Stream is a bad app or a bad premise. It's just not going to be for everyone. Same goes for HTC's Peep app. It has basic Twitter functionality, but there are many better Twitter clients available.

But those are nitpicks. Sense in and of itself is as usable as ever. We worry a little about having too many choices -- the number of homescreens and widgets and how they all interact can be a daunting to someone new to the platform. But that's not necessarily Sense's fault, and it does a good job of making things easy on the eyes and easy to use.

The short-short version is this: We like Sense. A lot.

The camera

The Incredible has an 8MP camera, which is about the highest resolution you can find in a smartphone these days. If for some reason you don't want to shoot at the full 8MP, you can ratchet the res back to 5MP, 3MP, 1MP or "small" at 640x384. The camera software is the same as on the HTC Desire, and it's been ported onto the Nexus One, too. (Read our quick review of the camera software.) You get a nice mix of options and functionality.

Verizon HTC Droid Incredible camera testVerizon HTC Droid Incredible camera test

Taking a picture is as easy as launching the app and pressing the button on the face of the phone. Or, you can touch the screen to manually choose the focal point (which is followed by the sound of a shutter moving -- nice touch). You also can choose brightness and ISO settings, add one of a handful of effects, add geotagging location information, or use the self-timer. That's a lot of functionality in a smartphone camera.

Note: By default, photos are saved to those 6.6 gigabytes of internal memory, and not on the microSD card. You can change that in the settings.

And speaking of the photos, they're about as good as any we've seen from an smartphone camera. Colors are crisp and well-reproduced. Macro (close-up) was excellent. Low light was about what you'd expect. It's still not going to replace your DSLR, but the Incredible can serve as a pretty decent point-and-shoot camera.

Verizon HTC Droid Incredible camera testVerizon HTC Droid Incredible camera test

Verizon HTC Droid Incredible camera test

As for video, it's on par with cell phone video. It shoots at a resolution of 640x480 pixels by default or 800x480, so you don't get the full 8MP like you do with still shots. It'll do, but you're not going to want to throw out your video camera just yet.


Video test at 640x480


Video test at 800x480

Other odds and ends

  • Phone calls: This isn't really something we worry about much anymore. Verizon's network has proven solid over a couple days of use.
  • Data: Same goes for data.
  • GPS: The Incredible can pinpoint your location with full assisted GPS, and it can use WiFi and cell towers to get a ballpark location and help speed satellite acquisition. In our testing, either way worked fast in Google Maps.
  • Bluetooth: Love how easy this has become in the past year or so. Turn on Bluetooth, tell it to scan for devices, and it does all the work. No needing to type in pairing codes. (Pssssst: The default code is almost always 0000.)
  • YouTube: Android's app is on board, and it works fine.
  • TV Out: In the Sound & Display settings menu, there's a TV out setting. From there you can choose orientation (portrait, landscape or auto), and the format (NTSC-M, NTSC-J, etc.). We're still trying to track down the details on this. As there's no HDMI port, anything would have to go through the microUSB port.

What about business users?

The Incredible does just fine with the usual business documents. Quickoffice can open Excel and Word documents just fine, and the PDF Viewer app does just what its name implies. That said, you're not going to be doing any editing with either of these apps. It's read-only. If you need to really get some work done, you're going to have to get a third-party app like Documents to Go.

As far as e-mail goes, Sense has Exchange support built in, if that's what you use. And if your business uses Google Apps for its e-mail, you're set. Just add it as an account in the gmail app. (Google Docs are still a work in progress, unfortunately.)

Conclusion

From left: Nexus One, Droid Incredible, Droid

The Incredible feels familiar, despite being the first of the new generation of HTC phones (not counting the Google Nexus One) to arrive in the United States. That's a tribute to the relationship between Sense and the Android operating system. If you have used Sense in the past, you'll be fine with the new version. If you're coming from stock Android, you'll be able to navigate Sense with ease.

From top: Droid Incredible, Nexus One, Droid

Clearly, some tough decisions will need to be made over the coming weeks and months. For Verizon customers, it'll be between the Incredible and the Google Nexus One (if and when it's ever released). That's until the next great phone is announced. Sprint fans waiting for the Evo 4G to arrive in a couple months may well be tempted by Incredible, trading WiMax, a front-facing camera and the ability to act as an 8-device WiFi hotspot. (If you need help choosing, check out this chart.)

And then there are the phones that we don't even know about yet. There's always something bigger and better over the horizon, right?

For our money -- $199.99 after a two-year contract and $100 rebate -- the Incredible quickly has made itself the Android smartphone to beat, at least in the United States, and at least until the Evo 4G arrives. And even then, it's going to be a tough battle.

 

Reader comments

Verizon HTC Droid Incredible Review

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This phone looks pretty awesome. I'm getting more and more excited for the EVO 4G. The only thing that sucks is that my upgrade date isn't til November. I wish the EVO was coming out at the same time as the Incredible but I guess I can wait til June. The Incredible will be the closest thing to the EVO for awhile. I'm sure by mid-2011 there will be something better then the EVO. Something with a 2Ghz processor or something sick like that.

This will be Sprint's EVO 4G's little sister. CAN'T WAIT!!

Still this is probably VZ's best phone yet. HTC's sense is just marvelous.

I gotta say U guys are over rating this phone. Its just a basic htc/ android phone. The only thing about this 1 mt has a big pretty screen and a nice camera. Everything else is pretty standard. Im sorry just cant see what all the fuss is about.

uh...yea sick. Def swapping my droid for this on the 29th. i just hope my Verizon store has one in stock.

So being there are no buttons on the front, Does that mean that to answer a call (in the cold for instance) I would have to remove my gloves? It is a capactive screen right?

i am able to select things on the screen of my droid through my shirt sleeve. im guessing the HTC will be similar.

you might be able to use the joystick to select answer or decline...

so apps get installed to the 748MB of phone memory?

google needs to get off their collective arses and allow us to install them on separate memory already. it's not like the current setup really prevents piracy in any way.

It isn't piracy. Think about it: you install an app (say Pandora) on the card, then forget and swap the card. Try to launch Pandora. Whoops. I would, however, like to see a ROM that combines the 6.6 GB internal and the .74 GB ROM into 1 partition, so I can use my microSDHC for music and have a ton of app storage too.

i think the big deal is in the hardware - 1GHz processor, "8"GB built in storage... i was enamored with the N1 before i heard about this phone (still think i like the exterior styling of the N1 a little better), but not sure i want to wait. this looks like a great upgrade from the original BB storm i am still walking around with.

I noticed it was mentioned that the mail app widget (at 2:02) for one of the home pages does POP and Exchange but not Gmail. I know Gmail can be accessed by POP, but is there any sort of Gmail widget that will allow for instant email as a home screen?

I'm coming from a BlackBerry and am used to the push mail.

I'm one of those debating Incredible vs N1 and am hoping to figure out what best suits my use.

You can enable IMAP in Gmail and use the HTC mail client that displays the widget. Not true push, but a fair enough replacement if you need the widget

Phil,

Awesome review my friend, as usual! Three quick questions:

1. You stated the MicroSD will expand to 32gb. I've seen 16gb and 32gb on "official specs" documents posted. Can you confirm 100% that it's expandable to 32gb?

2. How does running the Nexus live wallpaper over Sense UI do? Engadget review was saying it seemed to bog down the system. A lot of us HTC guys really want this live wallpaper thing. It would be swell to see a short 60 second video showing live wallpapers on top of Sense UI so we see how well the phone handles it. :D

3. No MicroSD card comes in the box?

I've already called Verizon and informed them that I'm ditching my Blackberry 9630 for this. I've been tingling with anticipating for the last couple of months

Hey Phil, Please Read:

My guess is that its 8GB partitioned into two separate storages... Internal EXT for apps and internal fat32. That would put it at the correct ammount of space after formatting.
8Gb is really ~7.3GB formatted at 1024MB=1GiB
6.6GB + 0.748GB = 7.35GB
6.6GB + 0.512 = 7.112GB
Both are reasonable assumptions and can validate VZW's marketing of 8GB internal storage.

I too have been going back and forth from WebOS - to DROID.... I love WebOS, its so smooth with the Synergy... but I love all the toys, and speed that comes with DROID's..

But I dont think that this phone will do everything that you need, with the transition that you are talking about. The Droid phones just dont do true Mulitasking, and will not intergrate as well... note - Droid will intergrate your email, contacts, etc... but just in a much different way, that is chooped up a bit. Not the Smoothness that you are use to with the PALM WebOS...

I am keeping my PALM - and going to try this out as well, due the the HTC sense - it should help some....

But I am really holding out for the Iphone that is coming to Verizon... That is when things will truly get interesting... But go for it, but dont drop WebOS yet... take my word, you will regret it...

Android phones do indeed have true multi-tasking (can run multiple programs at once). I think you might be using that term incorrectly. And if true multi-tasking is important to you, you would be taking a step backwards going w/ the iphone. WebOS or Android (or even WinMo) are better options in that regard.

I'm thinking of moving to Android coming off of a webOS device. I love webOS so I really need to hear from the android community an answer for why its worth it to switch. The main things for me are multitasking, notifications, and everyday tasks in general. How many steps is it to find a user and text or email them - I do this a lot? Also checking email how is this on Android? I know webOS has an awesome unified inbox and need to know if Android does something similar to this. Copy and paste? I love coping URLS etc from one card and pasting in another... is there something similar to this?

Oh yeah, one last thing about the review.
Don't try to use the Incredible in the car because it doesn't do Bluetooth voice dialing. There's a good chance that you will die while screwing around with the screen and someone will end up with your organs.
So I guess there is an "up" side.

Great review! I can't wait now to see mine in the mail. Damn UPS don't deliver @ my house until around 5:30 or so.

Nothing earth shattering here ? Oversized hero and not much else ! This is certainly not the top Android phone . Its just more if the same from HTC. , a repackage of the same stuff most already have , wonder when HTC will give us something to really brag about ?

Compared to what?

There are no phones out there not made by HTC that are better, HTC is leading the way when it comes to smartphones

Yes it's an upgraded N1 but no other company has put out a better phone yet

Its not even an upgraded N1 , tell me what's so different except a few added bells and whistles ? Same old same old from HTC . Its a nice phone don't get me wrong , but to hype it like something earth shattering is ridiculous , the N1 and the Droid are basically the same , it all just boils down to personal preference nothing more . Its a hero with a better camera , larger screen and a few bells and whistles .

The big deal is that it's now Verizon's best phone, *if* you don't care about having a physical keyboard. But I agree it's not nearly as interesting as the EVO. I'll be keeping my Droid (I like physical kb's), which OC'd to 1Ghz is nearly as powerful. I've never understood all the hype about the Sense overlay either. Seems like mostly just extra weight added to the OS. I admit I do, however, like the ability to switch from 'work' layout to 'play' layout.

Sense itself is overrated and the so called work layout and other preset screens is something you can do yourself anyway . They are just preset screens and as we know android phones are highly customize anyway . I have no need for sense on top of Android , more just personal preference , it really doesn't add all that much to the phone . My money will not be spent on more of the same !

I don't get this...If it has a bunch of upgrades, more bells and whistles, bigger screen, better camera and a better processor, how is it an "Oversized hero and not much else" ? Can you name for me then, a better android phone? (it actually has to be out to count...clearly the EVO will be better....when it comes out.)...haters, wouldn't be the interweb without 'em.

This will be a great phone for those who dont have , but if you own a hero, Nexus One or a Droid etc etc , to dump these phones to buy this would be a complete waste of money for minimal to no gain whatsoever. there is nothing spectacular or new about this phone , sure it has a few decent features but it also lacks in other areas compared to other phones , matter of preference nothing more

If you have an Eris, this is huge. I am dumping my Eris for one. 1/2-inch bigger screen, double processor, double RAM, double app storage, better camera, flash, trackpad, etc.

What I want to know is... is it the same as$ backwards messaging app as the Hero? Meaning.. the "slideshow" when someone sends an MMS photo, video etc.. Ya, Handcent is there to save the day, but my god I absolutely HATE the way HTC did the messaging app on the Hero. I don't know about the other Android devices that use Sense, so I ask.. is is the same messaging app??

@sjcea - Dumping a Hero for any Snapdragon device + more memory would be a good idea. The Hero is a goddamn slug.

One other thing I wanted to mention. Everyone has been all gaga over Sense UI since it's inception doing the missionary on WM. I dig it, but what really bugs me is When Android is updated, you also have to wait for HTC to update Sense. I hate this... historically HTC has been pretty slow to release updates. It's bad enough waiting for the OS to be updated (especially when it needs to be). Waiting for HTC to update Sense and wrap it all up is really annoying. Have a look at how long the HTC Hero has waited from version 1.5. Yep, still waiting!! :L

Sounds great. If it weren't for Verizon's outrageously price plans, I might buy one. As it is, I'll wait and get an Evo 4 for about half the monthly cost.

Well written review, though I think sound quality and reception deserves a paragraph rather than a sentence or two under Odds and Ends. Though the Verizon network does have great reception in general, the phone itself does have some bearing on the sound and voice quality.

Thanks for the review. I have been with Verizon for some time now. I thought about waiting for the Evo but do not want a contract for two years, I called and they told me that it needed to be a two year contract. I pay $ 60.00 for my main line with Verizon plus $ 10.00 for the second one. I decided to get the Incredible for a year and the internet/mail fee is $ 23.00 a month instead of $ 30.00. I will see what is coming next in Verizon in the next months and if they have 4g and a good phone by then, I will just use my wife phone (second line) to get it and switch the incredible with her. By then, maybe this next phone from Verizon is even better than the Evo.

Are you sure it is comes with a 8g Sd card? From looking on the Verizon site on included accessories. I did not see that listed. Wish they did though.

Hopefully sprint can sell enough EGO 4G phones to pay their employees before they go out of business... sprint hasn't made a profit in years, they loose customers by the millions

I am considering the Incredible, but I have a couple of questions.

1. Is there a landscape keyboard available?

2. Can you browse or edit your address book or calendar while talking on the phone?

Thanks

Does anyone know if any of these phones are able to play chess online at yahoo.com??? I've seen the Touch Pro 2 (or Tilt Pro 2) do it on ATT's network using skyfire... Palm doesn't do it last I checked. It's a problem that non-windows phones have with java apps

Here's one. I'm about to switch from Blackberry to Incredible. I wonder if I can get the countdown timer to vibe or sound a notification. When using the timer, say to count down from 00:05:00 brewing tea, at the same time I am on a phone call, neither the BlackBerry nor the Incredible seem able to notify me that 00:00:00 has been reached. BlackBerry posts a readable "Timer Done" notice on the screen, but no vibration or audible tone. When I'm on the phone, I don't want to keep checking the screen, in order to tell that my timer has counted down to zero.

Thanks for the review. It was really helpful and the questions page was also helpful. Verizon has been the only plan I've used since I got my first phone. I'm not that big on smart phones before because back then they were just relatively new and there were all sorts of problems with them. But since Verizon had forced many users to pay an additional $10 data package on multimedia phones, I thought about trying to get a smart phone. I never used HTC before but I been seeing a lot of complaints about the horrible signals; is that true? Also does this phone have a calibration setting like on the Dare? I had some problems with some touch phones in the past (even with the voice commands) where I'd miss the key and end up pressing something else even though that's suppose to be kind of normal for all touch phones. Is there auto focus for the camera? Finally, I know this is probably a crazy question considering that the battery isn't that great to begin with, but how long do you estimate the incredible to last if you're a person who listens to tons of music (especially when traveling to and from places)? Thanks for your time!

Great write up. In the business section there was no mention of Outlook. Will the Incredible sync with MS Outlook?

Informative review.I always like htc device.As per my thoughts the coolest feature is 'The system revolves around the career of a Qualcomm Snapdragon processor 1GHz, with 512MB of ROM and 512 MB of RAM.'

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There are a couple of irritations - mostly with Verizon. But on the whole I am more than satisfied with my Incredible. The major irritation for me is that I cannot use Skype over wi-fi. That is annoying Verizon BS. However, I am playing with some other capabilities and so far so good. Google Voiceseems to be the current winner.

In one of the themes you can have a cool widget which shows all your network connections in a single bar across the top (wi-fi, bluetooth, gps) and also a soft button for screen brightness. However I can't find that bar as a widget anywhere. I want a different theme but keep that bar. Kind of annoying.

Every few days a new icon shows up in the top most line of the screen. These icons tell you things like battery state, alarm clock, etc. But sometimes there are some that are just plain confusing.

I like that I can a) develop in Java using Eclipse and B0 that when I install an app it tells me what the app has access to. So I can make decisions about whether the app is giving too much away.

For sure much of this is Android 2.1/Sense, but it has been well executed.

this phone looks ok not sure if it really for me how is this phone is it a good one or should i just wait for the thunderbolt