What you need to know
- Owners of the Exynos variant of the Galaxy S20 Ultra are reporting seeing an annoying green hue on the display.
- The April 2020 patch seemingly introduced the issue.
- It tends to occur when the screen is set at both a high refresh rate and a low brightness level.
If concerns about its performance, power efficiency, overheating and autofocus issues weren't enough to cement its status as an 'inferior' product, Samsung's homemade SoC has another problem to deal with. Galaxy S20 Ultra owners are now reporting an unusual green tint showing up on the phone's display, and the complaints seem to be exclusive to the Exynos variant of the phone, at least so far.
According to reports on Samsung's community forums (via SamMobile), the issue occurs when device brightness is set below 30%, and the ultra-high 120Hz refresh rate is enabled. Increasing the brightness seemingly fixes the problem, in this case.
Thankfully, all indications point to a software issue, rather than a problem with the display itself, since the tint started appearing only after the April 2020 update and shows up only in certain apps. Affected apps include Samsung Pay, Camera, Calculator, Snapchat, Telegram, PUBG: Mobile, and Chrome.
This does mean that Samsung will likely be able to fix the issue by rolling out a patch in the future. However, the company has yet to officially acknowledge the issue and its support staff is merely offering run-of-the-mill troubleshooting advice to those affected, including suggestions to clear the cache of affected apps or resetting the phone. While the former has not helped users much, the latter could be a solution, as it would reset the software on the phone prior to the April 2020 update that seemingly caused the issue.
Get More Galaxy S20
We may earn a commission for purchases using our links. Learn more.
These are the best Android phones you can buy right now
There are so many great Android phones to buy, so it can be tough to know which one to buy. These are the best of the best at each price point.
The Pixel 4a is here, and we’ve rounded up everything you need to know
The Pixel 4a is coming on August 20, and we’re rounding up all the reasons to be excited about this incredible budget handset.
With a single update, OnePlus ruined OxygenOS for me
OnePlus is embarking on a new visual identity with OxygenOS 11, with the manufacturer switching away from stock Android and offering a UI that's similar to Samsung's One UI. Here's why I'm not on board with the new design.
These cases provide all the protection your Galaxy A11 will need
If you want to go with Samsung but don't want to get a flagship like the S20, why not go with a more budget-friendly option like the Galaxy A11? This phone gives you the look of a flagship smartphone at just a portion of the cost. But even though you're saving some dough, you'll want to make sure that your investment is protected, so why not get a new case?