A dedicated support line will be established for 24/7 support to customers using Google Apps for Business. Anyone in a company using Google Apps for Business through Sprint will be able to access the line. Online training will be available at no extra cost. Sprint will also offer a number of "value-added" features such as single sign-on.
Sprint's support for Google Apps for Business will roll out in August.
Sprint Teams with Google to Offer Google Apps for Business
Sprint's mobility expertise paired with high-touch service and support delivers comprehensive, customer-friendly cloud-based solution
OVERLAND PARK, Kan. (BUSINESS WIRE), July 23, 2014 - As a major mobility provider, Sprint (NYSE: S) will be offering Google Apps for Business in a move that will allow the company to seamlessly support business adoption of Google's cloud-based productivity solutions so they can benefit from robust collaboration and mobilization tools.
Sprint delivers a comprehensive, mobile-centric offering of Google Apps, available in August, with:
- Service and support – Full array of deployment and support services to help businesses plan and use the solution across all employees, along with ongoing 24/7 support and online training included at no charge … all with a mobile-centric approach that enables the use of Google Apps on mobile devices.
- Complete solution – Sprint serves as the one-stop shop for businesses by packaging all elements needed to support a comprehensive cloud-based collaboration experience. This includes value-added offers such as single sign-on. With Sprint's broad portfolio for business, it can help build the "complete solution" tailored to specific needs that will help businesses build a new workforce experience, simplify IT management and ultimately fuel growth.
- Mobile expertise – Sprint has built America's Newest Network from the ground up, delivering faster speeds and better call quality so businesses can collaborate and get work done faster. Sprint's network will continue to evolve to meet growing business demands, including the latest innovations of Sprint Spark and HD Voice. Sprint also brings an innovative device portfolio so employees can work how they want to work.
"Sprint offers a variety of mobile tools to accommodate multigenerational work styles within the workplace, helping people to boost productivity and collaborate from virtually anywhere," said Mike Fitz, vice president of business solution commercialization, Sprint Business. "Google's versatile toolbox makes it simple for businesses large and small to integrate best-in-class, cloud-based solutions. As a trusted wireless leader, we offer the most comprehensive approach across all business segments. When combined with the flexibility of our new Fusion pricing plans, Sprint delivers the perfect balance of mobility and collaboration tools that today's business require."
Google Apps brings simple, powerful communication and collaboration tools to organizations of any size helping businesses be productive, innovative and successful. With Gmail, Google Calendar, and Google Sites, employees can stay connected and work together with ease. With Google Drive and Google Docs, which includes word processing, spreadsheet, presentation, they can share files and collaborate in real-time, keeping versions organized and available wherever and whenever users work. Because Google Apps is a cloud-based solution, these tools are built to let people work anywhere, anytime, on any device, without loss of security or control.
"Google Apps helps businesses work better together with familiar tools they can trust," said Murali Sitaram, director of strategic partnerships for Google Enterprise. "Our partners are critical in this effort, providing valuable cloud and mobility solutions to customers of all sizes and across diverse industries. We are pleased to welcome Sprint to the Google Apps Partner Program, where they will provide Google Apps and added services to help customers work the way they live."
"Employees are more mobile and decentralized so the need for robust office productivity, collaboration and secure file storage for businesses large and small are simply a reflection of the degree to which the very nature of the workplace is changing," said Mike Sapien, principal analyst at Ovum. "There is a growing need for solutions built around mobile collaboration that is both well integrated and reliable. The role that Sprint will serve as a major mobility provider with integrated Google Apps represents a very significant step towards helping businesses meet that need."
For more information about Sprint's offering of Google Apps for Business, businesses can call 866-847-8116.