Three StoreSource: Android Central

Update, October 7 (5:00 pm BST): The outage is now over.

What you need to know

  • The Three mobile network is currently down across the UK.
  • While some users are only having trouble accessing the internet, others are not getting any signal on their phones.
  • Three is aware of the network outage and is working on fixing it as soon as possible.

If you're on the Three UK network and are having trouble making phone calls or connecting to the internet, you're not alone. Thousands of Three customers across the United Kingdom are reporting issues with the network.

Reports of the network outage started appearing on the DownDetector website around 9:00 AM BST today. While the majority of users reported problems with their mobile phone, 25% of users aren't receiving any signal. A large number of users are also unable to access the internet on the Three network.

Downdetector Outage Map ThreeSource: Downdetector

Data from DownDetector shows London, Glasgow, Liverpool, Manchester, Bristol, Leeds, Birmingham, Nottingham, and Sheffield are the worst-affected by the network outage. A Three UK spokesperson has confirmed that the carrier is aware of the issue and is working to fix it as quickly as possible. However, there is no word yet on the actual cause behind the outage.

You can check the status of the Three UK network in your postcode on the carrier's service checker page.

Update, October 7 (5:00 pm BST) — Three has finally fixed the outage

Three has resolved the issues and its network is now operating normally.

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