Skip to main content

How to enable Caller ID and spam protection on the Galaxy S20

How to enable Caller ID and spam protection on the Galaxy S20
How to enable Caller ID and spam protection on the Galaxy S20 (Image credit: Harish Jonnalagadda / Android Central)

Spam calls are a real nuisance, and thankfully there are services that do a great job weeding out robocalls and spam numbers. The Galaxy S20 has a spam protection service integrated into the dialer, and here's how you can get started.

Products used in this guide

How to enable Caller ID and spam protection on the Galaxy S20

  1. Open the dialer from the home screen.
  2. Tap the overflow menu (three vertical dots on the right).
  3. Choose Settings.

Source: Harish Jonnalagadda / Android Central (Image credit: Source: Harish Jonnalagadda / Android Central)
  1. Toggle Caller ID and spam protection to On.
  2. Read Hiya's privacy policy and select the boxes.
  3. Hit Agree to finish.

Source: Harish Jonnalagadda / Android Central (Image credit: Source: Harish Jonnalagadda / Android Central)

The Galaxy S20's caller ID and spam protection is powered by Hiya, a fraud detection and phone number lookup service. Hiya works particularly well with robocalls, and while the service's premium tier usually costs $15 a year, Samsung customers get it for free since it's baked right into the dialer.

The best part about Hiya is that it isn't Truecaller. Although Truecaller is widely used, it is notorious for serving ads and generally not caring about your privacy, which isn't a good look for a service that has access to your phone number. You don't have to worry about that with Hiya, and that makes it all the more enticing. If spam calls are an issue for you, then you should enable this feature right away.

Harish Jonnalagadda is a Senior Editor overseeing Asia at Android Central. He leads the site's coverage of Chinese phone brands, contributing to reviews, features, and buying guides. He also writes about storage servers, audio products, and the semiconductor industry. Contact him on Twitter at @chunkynerd.