Ah, the good ol' update about updates. How many times will we do this dance until we realize we're not getting anywhere? Well, this time around, it looks like the Sprint HTC Hero may receive an update on April 9th. Purported internal Sprint documents points as so, so who are we to disagree? Could the update be Android 2.1? Because we've been waiting quite a while for our HTC Heroes to get updated. Like since October. April 9th actually isn't too far around the corner, but since these dates are never set in stone we're not about to bet the house now.

The internal document above doesn't explicitly mention Android 2.1, which is obvious cause for concern, but maybe wishful thinking will cause it to magically appear? Yeah, probably not, but Sprint promised..

[phandroid]

 

Reader comments

Sprint HTC Hero getting update on April 9th, is it Android 2.1 ?

22 Comments

Seems like it would be a big hassle for them to release an MR and then the 2.1 update within weeks of each other, so it's gotta be the 2.1 update.

I spoke with sprint customer service today b/c my MMS stopped working after I updated the PRL today and they said there would be a maintenance release on april 9th to fix the MMS issue, but it was not the 2.1 update. So don't get your hopes up.

Of course this isnt the 2.1 update. We all know that is happening tomorrow (insert sarcasm)! One can hope I guess. Guess thats what I get for buying a device with Sense UI that I don't even use.

The now network is really the soon network - everything is going to happen soon - or is it the yawn network - wake me up when you are going to actually do something - maybe we should just say not now back to Sprint - see ya soon - don't call me, I'll call you ....yada, yada....or...how about we all let them know how many of us want this update by checking for it at 6 pm {EST} on March 26th to check whether they can handle all the love. (just go Settings/about phone/system updates/firmware update).

I hope this is the 2.1 update. But to be honest, the only thing thst I really want Is to fix the YouTube app. If they fix that, then I don't really care too much about the rest.

I agree... "an maintenance" seems like a mistake they would have caught. Also, there is no indication that this image is from a sprint system. There are only words typed. Anyone could have done this in a word processor.

Boy Genius Report says that the 2.1 update for the Hero has an official date of April 26. Looks like the April 9th update is just for maintenance.

What happened to the update being today?? It's crazy how quick this shit can change. Our Heroes need an update. My phone can barely receive calls because I don't have time to answer it. I was hoping they'd fix this by now by giving us an update, but I guess that was a dumb thought.

Well if i remember seeing right if you use the update manager from the the software you install to sync your phone and outlook I think we can get the newer firmware we just lose all of the Sprint software....and if they keep doing the push back then I will do the update and say goodbye Sprint software and hello android 2.1. ;) unless I miss read something and if I am wrong please correct me.

-- Never mind i just went to the page and us Sprint guys are still screwed....Come on Sprint stop dragging your feet!!

I gave up all together, don't even care anymore. I'm so waiting for the HTC Evo 4G, just need the Hero to text, email and make calls for now.

I chatted with a sprint rep online today about the htc hero getting update. After I kept asking about it she came back saying.

(Android 2.1 will be released on April 9)

(this is a tentative Maintenance release)

I printed a copy of it before she went off line, then they sent me a transcript of the chat via email. (I took the names out but they marked out the version and the date before they sent it to me.
And this is only part of the chat.

03/26/2010 07:24:38PM ------: "so you do not know anything about future updates"
03/26/2010 07:26:35PM Agent (-----):"thank you for your patience as I research further."
03/26/2010 07:27:12PM Agent (-----): "Please do the following"
03/26/2010 07:27:13PM Agent (-----): "(Settings > About Phone > System Updates > Firmware Update)"
03/26/2010 07:29:06PM ------: "there is no update right now, trying to figure out when they are going to release the update."
03/26/2010 07:29:13PM Agent (----): "Android **********.********** will be released on April **********"
03/26/2010 07:29:41PM Agent (----): "this is a tentative maintenance release."
03/26/2010 07:30:19PM -----: "great news, thank you"

all I can say is what she told me and what she sent me.

Y do that get another phone and the same process with updates. Funny thing is which would be messed up is that you get another phone and a week later update arrives. Sorry I will stick with my hero, not having any problems but looking for the hero to get even better than it already is.

I spoke to Sara N. at Sprint today by Webchat. I asked her when I could expect the Android update. She responded: "2:40:21 PM : Sara N: The HTC hero android version we will release within a week." That places the release on or before April 9th, and lends some credibility to what they have previously said. My sprint Web Chat Session ID was/is 216983.

Gabe

I spoke to Sara N. at Sprint today by Webchat. I asked her when I could expect the Android update. She responded: "2:40:21 PM : Sara N: The HTC hero android version we will release within a week." That places the release on or before April 9th, and lends some credibility to what they have previously said. My sprint Web Chat Session ID was/is 216983.

Gabe

Just spoke with tech support, and they said that the update scheduled for the 9th.. will include the 2.1 android.. he did however say that the 9th is tenative.. depending on if everything works or not.. but if nothing is wrong.. then the 9th is the date..