Huawei has announced the company is now offering a 60-day money back guarantee on both the Honor 5X and Honor 7 smartphones. This promotion is valid on all eligible purchases made before June 8, so you'll need to act promptly since this isn't permanent. The plus side is should you be unhappy with your purchase, the company will pay back all the fees and pick up the handset.
After purchasing either of the aforementioned handsets, owners will be able to contact Huawei to return the phone or swap for another model, at no extra cost. This promotion is a bid to encourage more consumers to review the handsets and share their opinions with friends and relatives. To find out more, you'll need to head to vMall, the company's online store.
London, 26 May 2016 – Huawei offers mobile devices from Huawei and Honor on its own online platform vMall. The temptation to buy with vMall is even bigger compared to its competitors as it regularly offers promotions and other advantages for prospective customers. Now vMall enhances its good customer experience: Every smartphone purchase until June 8th 2016 entitles to a 60 days return policy, guaranteed! And to top it off, Honor throws in a free pick-up service for the device. That way the customer is able to review his new Honor 5X to his heart's content or to gift a Honor 7 to his beloved ones, knowing, that he can always return it easily.
Within the 60 days of return, one phone call is enough to return the device or to swap it for another model. Only a few days after the pickup the refund will be processed or the customer can choose a new model. "To make the return process as hassle-free as possible, we chose the pick-up service", says Marco Eberlein, Head of E-commerce at Honor. "With this offer, we guarantee a comfortable and flexible online-shopping experience with no regrets."
vMall, which stands for "virtual Mall", is the official e-commerce platform for Huawei and Honor. At vMall our community of digital natives can benefit from an unified, official shopping platform where they can find all the best that Huawei and Honor have to offer, along with a number of exciting and exclusive added customer benefits. The digital natives demand to always stay connected and rely on the web for entertainment, shopping and everything else.
Having our own e-commerce channel is a key component in providing our customers with the highest grade shopping experience that they expect.