How do I return my Galaxy Note 7 in Canada?
Samsung Canada has issued a statement assuring Canadians that starting October 13 they will be able to bring their original or replacement Galaxy Note 7s to their point of purchase for a full refund or exchange.
The notice comes after Samsung's unprecedented global cancellation of the popular flagship. In a press release, Samsung Canada's COO & EVP, Mobile and Enterprise Solutions, Paul Brannen, said, "We are committed to working closely with our carrier and retail partners to make this as easy as possible for consumers. We appreciate the support we've received over the past few weeks."
Canadians will be able to bring their devices into their point of purchase for a full refund, including all accessories purchased at the same location, or an exchange for a brand new Galaxy S7 or S7 edge, with an equivalent outfit of peripherals. The company also notes that customers who purchased the Note 7 unlocked through Samsung.com will receive an individual message from a representative in the coming days to arrange an exchange or refund.
Have you dealt with Samsung Canada's return or exchange process for the Note 7? Let us know in the comments!