Samsung UK launches 'My Galaxy' app

Samsung UK has today launched "My Galaxy," a new app for its Android-powered smartphones. The app incorporates user guides for popular Galaxy phone features, official "news" from the company's social media channels, a built-in Samsung accessory store and offers exclusive to owners of Samsung devices. There's also an on-device assistant feature for troubleshooting.

To get started with "My Galaxy," you'll need to cough up some personal details through the email sign-up process (not currently working, as far as we can tell) or sign in through Facebook. The app is at least well-designed, and seems to broadly abide by Google's Android design guidelines — though you'll want to double-check the "Settings" pane to make sure you're not pestered by unwanted notifications.

The "My Galaxy" app is available now on Google Play for Galaxy S2, S3, S4, Note, Note 2, S3 Mini and Galaxy Fame users, and Samsung says it'll be preloaded on upcoming handsets sold in the UK.


Samsung launches new app to help customers get the most from their smartphone

18 September 2013, London, UK: Samsung Electronics today announced the launch of My Galaxy, an application to help Samsung Galaxy owners get the most from their smartphones. The content of the app is uniquely tailored to offer the most personalised customer experience. Created in collaboration with Monitise Create, Europe’s leading mobile innovation agency, My Galaxy is packed full of features that truly unlock the benefits of being a Samsung customer. 

Customers can take advantage of a range of exclusive offers from film and music content, to tickets for live events. They will be able to learn about the latest accessories for any Samsung smartphone through the app’s m-commerce storefront, with access to over 300 products and real-time stock availability.

My Galaxy will tell customers about the latest software updates and connect devices with interactive walk-throughs, and also clear up any questions they may have about the services and features of their Galaxy smartphone with the app’s on-device assistant, powered by Google Voice.

Simon Stanford, Vice President of IT & Mobile Division, Samsung Electronics UK & Ireland said: “The introduction of My Galaxy brings together everything that a Galaxy owner needs to get the most out of their device and we’re delighted to be pioneering the concept first in the UK. Samsung is committed to using technology to make life easier for our customers, and My Galaxy does exactly that.”

“Samsung has such an incredible breadth of offering and we’re delighted to have worked with the team there to create a seamless proposition that brings to life all of the benefits of being a Samsung customer. From technical support to app recommendations, My Galaxy gets under the skin of what customers want from their smartphone and brings them together in one place. Once again, Samsung is truly leading the way,” comments Adam Levene, Senior Vice President of Strategy, Monitise Create.

The Samsung My Galaxy app is available to download from Google Play now for Samsung Galaxy S II, Galaxy S III, Galaxy S4, Galaxy Note, Galaxy Note II, Galaxy Fame and Galaxy S III Mini customers. My Galaxy will be pre-installed on devices sold in the UK later in 2013.

Alex Dobie
Executive Editor

Alex was with Android Central for over a decade, producing written and video content for the site, and served as global Executive Editor from 2016 to 2022.