Android Central

Some O2 UK customers are experiencing service issues this evening, which the carrier says is affecting some ten percent of its subscribers. The O2 service status website, which is currently being inundated with traffic, says the issue, which first emerged earlier this afternoon, has been identified. O2 says its engineers are working on a fix --

Further to the fault we reported earlier (where some customers in some areas have been unable to make or receive calls, texts or use data), we believe we have now identified the cause of the fault and are taking corrective action to restore service to those customers affected. Again we are sorry for any inconvenience this may be causing.

The official O2 Twitter account provides more information, including the ten percent figure we mentioned earlier --

Good to hear some of the 10% affected by current network issue are back up and running: others, please bear with us as we fix things.

The network issues come just months after a widespread outage resulted in a third of O2's customers being unable to make calls, send messages or use mobile data. That outage latest almost a day, and resulted in O2 offering customers refunds on future bills. Fortunately, it seems today's outage is affecting fewer customers, and a fix seems to have been found more quickly.

Anyone on O2 UK noticed any service issues over the past few hours? Let us know in the comments.

More: O2 Status, @O2

 

Reader comments

O2 UK network issues affecting 10% of subscribers, fix on the way

15 Comments

My signal has been on and off since 5pm at 1st I thought it was the custom ROM I was using for my HTC one x so I did a complete wipe and then found out it was O2 AGAIN.
My area is Lancaster
"Edit" no signal again glad I have a work phone with BT

Terrible! I have had signal problems since around 12pm and the issue has not been resolved as yet. I will surely be changing my network provider after this. This is not the first time O2 have had problems and I don't believe it will be the last either!

I have been without phone all evening. Happened to me the last time too!!! So fed up with this. As soon as contract up i'm off!!!

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now

Can not use my phone signal keeps going off had the problem since Monday and it is still going on and off so I cannot text someone in my family if I need them PLEASE FIX IT fed up of it now