Google Voice

Now more difficult to access voicemail from a new number; new 10 digit PIN option

Folks who happen to check their Google Voice inboxes on the web today will be greeted with a handy tip that Google is improving voicemail box security in a couple of weeks. Starting on October 1st, Google Voice users who wish to call their own number to access voicemail messages will have to call from one of their verified forwarding numbers already on record.

If you happen to call from a number that isn't already set up, you will have to verify that you are the account holder by entering a registered forwarding number before also entering your PIN code. Furthering the layers of security, Google is expanding PIN options to let you enter up to 10 digits, up from the previous 4.

Google Voice Security Message

All together this may not be the most exciting of updates for the service, but we're never going to turn down new options that help improve security — especially when we're talking about something as personal as a phone number.

Source: Google Voice Support

 

Reader comments

Google Voice is improving voicemail security starting Oct. 1

26 Comments

+10000000. This is the ONLY thing holding me back from porting my # to GV. This feature is sooooo long overdue.

Anyone else had problems recently with Google Voice redirecting people calling you to someone else?

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I have a problem with google voice on my HTC One from day one of getting the phone. when I listen to a voice mail from the Google voice app through the loud speaker the whole screen will black out as if the proximity sensor senses that the phone is next to my face. Its sucks because I cant read along with the play back, I cant use the scrub bar to go back or move forward, I cant slow down or speed up the message, I cant utilize any of the features that should be available to me when the loud speaker is enabled for play back. I tried restarting the phone to no avail. I was hoping someone has a fix for me, Please Help!!!!

How close are you holding it?

Where are your fingers? If you are using the loud speaker, why do you need it to be close enough to trip the proximity sensor?

I'm holding it about a foot and a half away from my face in an open palm just like if I were holding an open book to read. Sometimes the phone is lying flat on a desk so I can have my hands free to type while I listen to the voice mail, so again, its not close to my face nor are my hands close to the phone after the message is playing. When I had my nexus S4g the app worked flawlessly under the same handling conditions as I just describe.

Has anyone experienced this buggy behavior from the app on an HTC One? I uninstalled the app and then re-installed it and the app is still acting buggy. I wish I could call google customer service if one existed for this kind of stuff.

Are you transcribing long messages, that take long enough for the sleep function kicking in?
You can set the time out longer.

I've never seen this behavior on an HTC One. But my longest messages tend to be 10 seconds or 30seconds max.

I am not transcribing any message. I am only listening to V-mails through the loud speaker from Google Voice app. As soon as I press the play button the screen goes dark even though the phone is face up sitting flat on a desk or in the palm of my open hand just like a book would be. My face, my hand, my fingers are not near the screen at all that would trigger the proximity sensor to black out the screen.

As far as the duration of a message goes, its however long someone leaves a V-mail to me. On my Nexus S4g i have had some V-mails that have been a couple minutes long and the screen never timed out. Timing out on my HTC One is not an issue because the screen goes black instantaneously when the play button is pressed; so it never reaches the point of where timing out could be the culprit.

Who actually checks their Google voicemail from some random phone?

I might borrow a cup of wifi, but not a phone.

the main story here is the Google is actually bothering to make an update to long neglected Google Voice.

i take any sign of interest in improving the service as a good one as there had been rumors rumbling around about how core Google Voice might be going forward.

It was always popular but lack of updates to me was an indication of Google integrating it into Hangouts. As I remember Google even confirmed it but I guess it's not happening soon.

Google voice (in hangouts or not) isn't going away since a lot of businesses depend on it. I love it as a regular user

Wait. There's someone actually developing Google Voice, the Milton Waddams of Google apps. "Milt, we're gonna need to go ahead and move you downstairs into storage B."

I would just like my Google voice to work again. I started using it and giving that #to people. Now when I try to use it it says" your call can not be completed" I can text with it.

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