Sprint HTC Hero Android 2.1

If you weren't quite up to installing the leaked Android 2.1 update for the Sprint HTC Hero, fair not -- it's now all official and everything on Sprint's Web site, sort of. It's listed as being released today on Sprint's support page, though the download link is notably absent still. Note that the upgrade will wipe your phone, so make sure all your important data is synced up somewhere.

Now, does anybody know if and when the Hero will be upgraded to Froyo? (Yeah, we went there.) Thanks to everybody who sent this in!

Update: HTC has the link to the download here.

 
There are 208 comments

weasom says:

Just another tease. I hope they get the download up soon. Didn't want to install the leak wanted to wait for the official release off Sprint.

mstrace says:

I'M POSTING THIS HERE ON THE 1ST COMMENT SO ANYONE FRUSTRATED WITH THE HTC DOWNLOAD DOESN'T HAVE TO READ THE ENTIRE THREAD!!!

the download was taking hours and would freeze at around 19mb/118mb. if people got that far.

around 2pmEST RocketJeff posted the sprint website download was much faster and it was (under 5 minutes.)

"The download from HTC is still very slow so I checked the sprint software download page and it looks like sprint is hosting a copy of it themselves now.

The sprint link is htc_sprint_hero_mr_2.27.651.5.zip

Sprint's downlown is much faster, for now..."

Also, before that AC members cryptographrix & byronnnn were kind enough to host mirrored sites. If htc & sprints downloads aren't working for you grab the download from either one, respectively,

http://d39v91y2g7hprn.cloudfront.net/HTC_Sprint_Hero_MR_2276515.exe

or

http://www.4shared.com/file/rjUXbPem/HTC_Sprint_Hero_MR_2276515.html.

Thanks a million to both of you!!!!!

Morenicano says:

Thanks! Also, if the flood gates open and the Sprint download slows down here's a mirror from their post.

https://docs.google.com/leaf?id=0B7ebz5bnZQ8xNDNjNGE2MTItYzhmMi00NDcxLTg...

AWill says:

Great update

beebo#AC says:

I got to laugh - I knew this was going to happen as soon as I installed the leaked version.

If the leaked version is anything like the "official" release, which I am lead to believe they are identical - Hero owners will be happy.

I am.

Although I am convinced the Hero is dead in the water - no more updates for this puppy ...

treyrey86 says:

Same here....I downloaded the "leaked" version last night because I didnt feel like waiting anymore....then today its released....just my luck...FML

Foxman says:

And what about the GSM Hero?

Darrkman says:

Everyone:

If you download and install the official version it should overwrite the leaked version on your phone. I was told this from a friend that works at Sprint.

Guitarified says:

I installed the 'leak' two days ago and am pretty happy with it. I'll probably install the official version anyway. I wonder if there will be any little differences.

aseercte says:

Does that mean that best buy could update my hero

Findaddy says:

Just when I was thinking of installing a custom ROM.

So much for the email from HTC yesterday saying they didn't have any
info regarding an update for the Sprint Hero.

Thawk4prez says:

Seriously?! Haha, I just installed the "leak" last night! Couldn't wait any longer either. I'm going to install the official update just to be on the safe side.

DogEarsAZ says:

I installed the leak over the weekend. The version # on this release is the same as what is on the phone.

I'm probably going to buy an Evo sometime soon so I might as well make this one official.

Darkshneider says:

You mean I can install the official and lose root? Hell yeah, sign me out of that list, I like root.

alex737 says:

Just got off the phone, 45 minutes, 4 different people, last one was named Nicole, 2 transfered me without telling me. Anyway, they say there is no such page stating that the update was released. I gave them the address and was told it is not a valid address. Walked them through searching through support.sprint.com and google. Was told can't find. Denying everything. Amazing. Sprint may be cheaper per month, but they care not for their customers. I even told her to go to androidcentral.com. I was told, they do not go to form sites that spread rumors. Amazing.

joker42179 says:

ugh not again

Darkshneider says:

What "not again"? The info on the Sprint support page was never there before for Eclair, the same thing happened with the Moment and the update came out.

jojo88 says:

why r they gonna put up an article with no download link...thats like fishing for tires. link already!

r-nice says:

They need to adopt OTA updates like webOS.

ziaodix says:

Yup, You guys are more than welcome to install the "Official" update from Sprint. I prefer my unofficial update(Which has the same firmware & software build as the official) "with root" which allows me to remove Sprint bloatware.

mstrace says:

could you please explain how this is done. it is exactly what i want!! thank you.

helpmew.androidpls at gmail dot com

Hey, I don't much about working on these phones, my friend rooted my phone. Now i want the update but i need the wifi tether with root. If have a tutorial or something please post or E-mail me at reedwebdesigns at gmail dot com

thanks for anything

mstrace says:

if our apps are stored on appbrain.com, will they be wiped also or can we just sync w appbrain after we install 2.1, whenever that may be?

blather says:

Is there a good way to back up apps, settings, etc. before updating? Just finished resetting everything on a replacement phone, and I'd hate to have to do it all yet again.....

mstrace says:

MyBackup Pro
by rerware.com
costs $5

mstrace says:

this too, but it's not as comprehensive (backs up sms, contacts & call logs) but it's good to have on the phone w/ the supplement & it's free =) :

WaveSecure Mobile Security
by tenCube

and a supplement to Wave Secure is

WaveSecure UninstallProtection ***WS must be installed first
by tenCube

and of course contacts & calendar should be backed up to your google account.

turn00 says:

Yep, its there! downloading now

natojohnson says:

i find it unlikely that that is where htc would put the file. it's not an obviously HTC owned server and there's absolutely no directory structure that should be expected. i'll wait until sprint actually links to a file before i run that exe

natojohnson says:

i stand corrected - as wrong as that link looks to me -- HTC is, in fact, actually linking to that site from theirs.

http://www.htc.com/us/support/hero-sprint/downloads/

i must apologize to blather

jeffsalvo says:

a couple questions: first, are we positive that with this RUU, users who have root presently will lose root? which leads me to my second question, will developers/coders/hackers/etc be able to figure out how to re-root for those who have installed this update (or the leaked version)? lastly, i'm sure ROMs will be cooked based on this 2.1 kernel and those ROMs should be better than those cooked off the 1.5 or 1.6 kernels, right? how long does it usually take to create a ROM and where should users look for those ROMs?

ziaodix says:

http://forum.xda-developers.com/forumdisplay.php?f=641

EVERYTHING you need to know about cooked ROMS for the Hero.

P.S. They already have ROMs based off the new kernel.

jeffsalvo says:

i've read and am still reading a LOT through xda and am just wondering if there is a way to tell which ROMs are based off which kernel... also, can you suggest any clean and quick ROMs based off the 2.1 kernel? i am currently using beezy's and really like it and would love to branch out a bit. lastly, would ROM Manager help me out with this at all or shoudl i just search and flash on my own?

tsutlick says:

I installed the leak last Friday. The build/software number is 2.27.651.5 on both the leaked version on my phone AND the Sprint website. The only thing I'm not sure of are the "release keys".

I've been having trouble downloading certain apps from the Android Market since installing the leaked version. I was told it could be because it wasn't an "official" release the Market didn't recognize it (or something to that effect). Anyone know if that's true? It still won't work today.

mayer7196 says:

I went to HTC website and everything is the same as the leak. When someone, that did the leak and this download, gets this installed can you break down any differences between the leak and this one? Im pretty sure its the same, but curious. Thanks!
(I am at work for another 6 hours so I can not :-()

robman62 says:

was downloading, then HTC pulled the plug...now all you get is a bad page when you try to go to the link....damn Htc I was so excited :(

turn00 says:

Um, I think we crashed their server. download just stopped and cannot re download

jmartinbsu says:

I was thinking the same thing...terribly slow download to begin with then it froze at 19.2 mb :\

turn00 says:

made it all the way to 109 mb :/

mstrace says:

me too. i'm stuck at 19.2 mb. awfully slow :(

give me more time to check out this loss of bluetooth function in 2.1. wtf??

redownloaded...moving quicker now!!!

mstrace says:

this is taking forever to download...oh well, waited this long.

i have some questions, if anyone could be kind enough to help me out, while they're waiting.

if we install the official 2.1 or leaked 2.1, are we going to lose the ability to use the bluetooth function? that seems to be what xda forum is saying.

also, if i'm understanding all of this correctly, the leaked 2.1 can be rooted. is that so? does that mean i can take off the sprint apps i don't want to make more space?

if yes,

can someone provide me with the link to the leaked 2.1 update?

and then provide instructions or a link w instructions on how to root?

i'm sorry to be a pain. i'm new at this and truly appreciate the help!!!

btw....on another note...rumor has it that even though the htc evo is shipping with 2.1 it will get an ota update to 2.2 upon activation. now that makes the $10 fee a little easier to swallow. and it makes sense (NPI) that google would want to announce that at I/O & sprint couldn't announce it before google announce 2. not much. it's still $120/year but at least it's for the greatest phone out and the best software available. still unsure if i should wait for christmas time to see what new phones pop out.

http://www.ozcarguide.com/technology/cellphone-pda/3141-htc-evo-4g-andro...

ziaodix says:

No, you can not root the 2.1 leaked update. Damageless made an update.zip file based off the leaded RUU with release keys that retains the root from rooting 1.5.

I'd suggest using his SprintUpdate2.zip on xda forums if you want to maintain root, use 2.1, and remove the stock Sprint apps.

mstrace says:

@ziaodix

thank you so so much for your reply. i'm really sorry to be a pain. i've been reading all of the forums (since before i bought my hero in november '09) but it's as if people are speaking another language.

if you, or someone else wouldn't mind taking the time, perhaps you could explain some of this to me---and others in my shoes. i promise, i do 'pay it forward' and reply to the questions that i do know answers to.

  • i guess the first thing you should 'know about me' is i never rooted my 1.5 phone. i was too afraid and there was always a promise of 2.1 within a few weeks.
    • second, and i'm sure these are dumb questions.
      does rooting void your phone's warranty?
      are you able to unroot and go back to 1.5 or 2.1?
      • third, if anyone knows the answer to this please advise,
        does the official upgrade 2.1 or leaked upgrade 2.1 screw up the bluetooth function? that's sort of a deal breaker.
        • i see "RUU" a lot. what is that?
          • if i never rooted 1.5. can i still use the SprintUpdate2.zip which you referred to? (i assume i get this on the xda forum?
            is this what you are referring to?
            http://forum.xda-developers.com/showthread.php?t=681697)
            • if anyone would like to 'speak w me directly they can email me at helpmew.androidpls at gmail dot com
            • and it looks as if my second download of the official 2.1 has completed. i'm going to leave it in my downloads folder until some wonderfully smart person is kind enough to help me out.

              thank you for your patience!!!!

              helpmew.androidpls@gmail.com

ziaodix says:

Yes, rooting your phone does go against the Warranty, in whioh case if it becomes inoperable they wont fix it, though if you are like me with a $400 phone you should have insurance and if you do mess it up, throw it against a concrete or brick wall and get a new one.

On the second part of that question, yes you are able to return to 1.5 stock, un-rooted once you root. XDA also provides instructions and files in how this is achieved as well. (Also this is key in being able to send it in for Warranty work) ^^

RUU = ROM Upgrade Utility. From what I understand it's basically an executable file that allows your PC to update your phone via USB cable so that they don't have to send the massive files over the air (OTA) and eat up a massive amount of bandwidth.

And yes, that link is what I was referring to, but no you need to have root with a recovery image installed.

I followed these instructions and had absolutely zero errors.

http://forum.xda-developers.com/showthread.php?t=583291

Every time I try downloading the link it comes up as operation not able to be downloaded at this time. Anyone else have this issue?

shaakezula says:

same with me..half way through..BAM stopped

turn00 says:

And its back

robman62 says:

its back and going at a blazing 80kb/s now!

check that its at 40!

robman62 says:

UPDATE: There is A link to the htc site for the download on sprints site now!

lpsteve72 says:

The link that takes you to the download is now on the Sprint support page. Maybe this will work now.

rizzay1 says:

Sprint just released this from twitter its official http://bit.ly/93pnqS.

sunlifexxx says:

Is the Sense relay worth having to wait for updates forever? I have a MOTO Droid and thinking about a HTC phone, but having to wait forever would make me nuts. 2.1 has been out for a wile, so my guess is Froyo will be out for HTC phones by X-mas. Do not get me wrong HTC has top notch phones. As an ex BB Storm 1 user I got hocked on all the leaks as the original OS was so bad.

robman62 says:

Moto droid owners had like 4 months and 8 delays until they finally got 2.1 so either way you will still be waiting.

chumby_luv says:

I think the HTC Evo 4G 2.2 rumor might be true as its been floating around AndroidForum for a couple of days now. And Supersonical does have contacts with Intel so I would trust him on this one.

mstrace says:

UNOFFICIAL RUMOR:

rumor has it that even though the htc evo is shipping with 2.1 it will get an ota update to 2.2 upon activation. now that makes the $10 fee a little easier to swallow. and it makes sense (NPI) that google would want to announce that at I/O & sprint couldn't announce it before google announce 2. not much. it's still $120/year but at least it's for the greatest phone out and the best software available. still unsure if i should wait for christmas time to see what new phones pop out.

http://www.ozcarguide.com/technology/cellphone-pda/3141-htc-evo-4g-andro...

lpsteve72 says:

Still keeps freezing at around 14-15mb.

mstrace says:

The download from HTC is still very slow so I checked the sprint software download page and it looks like sprint is hosting a copy of it themselves now.

The sprint link is htc_sprint_hero_mr_2.27.651.5.zip

Sprint's downlown is much faster, for now...

willquil1 says:

Ridiculous, makes me hate Sprint because it downloads a little then stops, I mean it is going down on kbs

lpsteve72 says:

This cannot be downloaded from sprint? Does it have to be HTC?

willquil1 says:

even if you go to HTC website then through support, the download is so slow and it keeps dropping

jojo88 says:

finally 2.1 i hate to say it but it pays to be patient and not root!

willquil1 says:

were you able to download it??

ziaodix says:

I have it downloaded and sitting in MY Downloads folder, but I wont be installing it. My rooted with the leaked "official w/ release keys" is 100% identical to the screen shot sprint has up on there downloads page for the new 2.1 Eclair release.

its taking foooooorevvvver! (Squeaks Voice from Sandlot)

only 3 more hours to go... Im getting a Sandwich....

jojo88 says:

@willquil1 i was able to download it...then it froze!

mstrace says:

try again. i had downloaded it twice by accident. the first one was slow as a dirt and froze at 19.2mb. i'm running the second one and it seems to be going much quicker.

turn00 says:

3rd download try, 30kB/sec. are their servers on dial-up?

ziaodix says:

30 kbps is NOT dial-up my friend. Trust me when I say this, I used to be on dial-up when I first got internet, and you were lucky if you managed to get 5 kbps download speed. :(

glinc says:

LOL it failed on me twice already at 30% and 21% and getting about 30KB/s. Let's see if this third time does the trick.

jojo88 says:

ive got 2 hours on my end... so ill go play a video game or do my taxes

Pre24 says:

Months late, still great though.

J.Steere says:

anyone got a torrent going or an mirror for this download?

I was just about to ask - can SOMEONE that actually got the download already put it up somewhere, preferably on a CDN or something?

(I have Amazon CDN service - if you can get me the file, I'll put it up)

P.s. - sprint stores also not able to get the download at the moment because HTC pulled a 'durrr' moment and put it on the site without accounting for how many people would be trying to download it at once.

Can we say "Load balancer"????

mstrace says:

i have it downloaded & haven't installed it yet.

how would i get it to you or put it up?

please be patient with me. i'll try & help if someone will guide me. ;)

tapoutbeast says:

Wow, you ppl are great lol... the server is being hit by damn near everyone waiting for it! So if you keep freezing and its slow... well thats becuz everyone is trying to download it! Same crap happened to the web-os update. So relax you will get it. OR go to a sprint store!

Frodo79 says:

I downloaded the leak a couple of nights ago. And I have enjoyed considerable emprovments both visual and performence. And from what I can tell it looks the leak and the "offical" are the same. Has anyone done them both? If its the same then I would rather not go through all that again.

turn00 says:

I'll let you know if it ever downloads

Frodo79 says:

thanks lol

Ok here's the deal - if someone can get me the file, I'll put it up on a CDN service somewhere everyone can grab it.

Either that or whenever I'm done downloading I'll put it up on a CDN service but then will probably be way after everyone else has it.

It's too bad HTC couldn't spring for it in the first place though - esp since even coral could CDN this if needed. (or as suggested before, create a friggin torrent)

mstrace says:

i have it downloaded & haven't installed it yet.

how would i get it to you or put it up?

please be patient with me. i'll try & help if someone will guide me. ;)

FINALLY started downloading... awfully slow though, its estimating a couple hours D: ugh... guess I'll have to be patient with the rest of you!

mstrace says:

try downloading again. the first time my download took forever & stopped at 19.2mb...the second time it was done by the third time i checked...just a thought???

EDIT: The download from HTC is still very slow so I checked the sprint software download page and it looks like sprint is hosting a copy of it themselves now.

The sprint link is htc_sprint_hero_mr_2.27.651.5.zip

Sprint's downlown is much faster, for now...

Milad6923 says:

have a question , what's the diffrence between the last leaked version and this version?

lastdetailwd says:

F Sprint and HTC for not preparing for the flood of download requests. Ever hear of Mirror downloads??? Multiple locations??? Different servers??? Here's a concept...maybe have HTC AND Sprint host the file?

I'm not one to complain, but really. C'mon.

shugh8#AC says:

Did someone replace my Internet connection with dial-up? Seriously, no mirror sites for this?

Yup lost the download right in the middle. WTF ... sigh. try and try again.
and no, lastdetailwd, you're so right.

will host for file

markyflies says:

Crazy question. What web browser is every one using to download update? I used Google chrome, got the update but when I run it get error message. Something about IE8.
Any suggestions?
Trying to download now, says it will take 8 hours using IE8.
Google chrome took all of 10 minutes to download.

mstrace says:

The download from HTC is still very slow so I checked the sprint software download page and it looks like sprint is hosting a copy of it themselves now.

The sprint link is htc_sprint_hero_mr_2.27.651.5.zip

Sprint's downlown is much faster, for now...

trooper54 says:

Uhm, when i try to down load it, it asks me for a username and password....

byronnnn says:

username: hero
password: hero

I'm using Filezilla, and it is going pretty good. Still slow. Torrent or mirror anyone????

firefox... was saying 2-3 hours... but now the download link isnt working again
a little pop up says "530 Not Logged In"

Quick question - has /anyone/ gotten the entire 118MB download and installed using it yet?

mstrace says:

hmmmm...now you have me wondering..

this is what i have in my download file and the little icon changed to a setup icon.

HTC Sprint Hero MR 2.27.651.5.exe
ftp://hero:hero@66.185.19.164/HTC%20Sprint%20Hero%20MR%202.27.651.5.exe

is the download/set up file 12.4 MB (13,058,048 bytes) and not 118mb?

is the set up file less than the entire file?
i thought i got to 19.2mb before it froze earlier??
why did the icon change?
i'm so confused!!!

i guess even if you sent me instructions on how to send it to you, it wouldn't matter.

sorry :(

time to download, again!!!

J.Steere says:

it got fudged up mine did that a few times too, sry bud

mstrace says:

thanks ;-) at this point i could use some serious fudge!!! =)

15 minutes into download #3 and i don't even have 1mg yet.

i wish i knew how to root & which rom to put on. i like the idea of getting rid of the extra sprint apps i never use for more space.

if anyone wants to help me please!!!!!!

helpmew.androidpls at gmail dot com

i'm begging. it's pathetic, i know. i'm just lost and wish someone could send me easy directions to root the phone or with a link on how to and answer a few questions.

i swear, i would take the time to help someone if i knew the answer to their question. anyway, it's not like we don't have lots of time waiting for this download. ughhhh!!

Milad6923 says:

The site is down right now they locked the link

markyflies says:

Ok for some reason wont download the entire file in Google chrome.
Good news IE8 is still going!!

J.Steere says:

this is rather hilarious lol. I guess I can be patient isnt like I will die. Just wanted to see if someone had it on another server lol

J.Steere says:

this is rather hilarious lol. I guess I can be patient isnt like I will die. Just wanted to see if someone had it on another server lol

Farner01 says:

I just got kicked off again. 5th times a charm!

Ok - I'm sitting in front of a console for my CDN - if /anyone/ can get me the file (personal contact form enabled), I'll host it ASAP better than HTC is.

J.Steere says:

somebody buy this person a beer!

lol

Morenicano says:

It's surprising no one has posted any mirrors yet. Since everybody is trying to download it at the same time it's going to take forever. I think we should let about 10 people download it and then they each setup mirrors for everyone else to download it. Then everybody is happy.

yep. Too bad HTC hadn't thought of it.

I'm sitting at 53% with 2-3hrs to go, but if anyone can get me the file (my handle at gmail.com) I'll put it up on CDN.

markyflies says:

Ok here is the error message I get

>SetupNew\setup.cpp(140)
PAPP:
PVENDOR:
PGUID:
$
@WindowsXP Servcice Paeck 3 (2600)
I.E Version 8.0.6001.18702

What in the world does all that mean?

oubravs2b says:

Got that error message earlier when I tried to run it and didn't have the entire file. Check filesize and make sure it's 118MB.

J.Steere says:

OOOO! Got it again, were cookin now!

oubravs2b says:

Someone please get the entire file to cryptographrix so he can host........................

This is driving me nuts.

^agreed. i havent made it past 6% all morning >.<

oubravs2b says:

another quick question for you all...

I installed the leaked version last Friday before I knew much about rooting. How long does it usually take before someone cracks this and allows us to root 2.1 if we want? Kind of a newb here!

At this rate, I might post my existing filepart so everyone can start at 54.5%...

getting - once I do, posting.

glinc says:

You are the man! thanks!!!

robman62 says:

hope this is legit. :/

byronnnn says:

It is legit. No worries.

robman62 says:

thanks man you saved my day!

mtnoblexx87 says:

dude thanks! went from 4 hour download to 5 min download! installing over the previously leaked version and will let you know when its installed! again thanks!!!!!

Morenicano says:

Me too! I'm uploading it now and will provide a link shortly

agphoto12 says:

gracias, dude. byronnnn is the man!

xslamx says:

this is what i get

error 170 usb connection error

Crazyfist says:

I registered just so I could tell you that you're my hero!

mstrace says:

i love you...dl in under 4 minutes....still waiting after 4 hours on htc's site and not even up to 1mb. you're awesome

shugh8#AC says:

Holy shit! clicked download, and as long as it took me to type this it's already 30%. THANK YOU!!! ... its the whole thing right?

J.Steere says:

byronnnn, cryptographrix, u guys rock!

byronnnn's version installing atm! :) ...

Installed and I get "Welcome to NOW" and then it stops...waiting - anyone get past it or did it brick my hero?

Edit: ah, wait - just slow going so far, it seems like....

lpsteve72 says:

Same thing happened to me when I Installed the leaked Rom. Remove battery and replace. Then power up.

Frodo79 says:

Im courious to find out if there is a difference between this version and the leaked version. If there is then I will go through the whole process again.

xslamx says:

getting ERROR 170

turn00 says:

If i remember correctly from the leaked version, that error is a problem with the usb. Try downloading the latest sync software to get latest drivers. also, windows 7 was having problems.

Also don't mount the USB before running the program.

Crazyfist says:

I was...I had to run the update on a 32bit win7 machine instead of my 64bit

turn00 says:

Thank you Thank you Thank you!

shugh8#AC says:

Anyone have HTC Sync on a mirror? I run Linux so never had a need to download this until today. That server is dying too...

Thanks

wdmarty says:

http://www.softpedia.com/progDownload/HTC-Sync-Download-144151.html

If the download button is huge and green, its and ad. The real one is a bit below and to the right :)

turn00 says:

so now we just wait for the 2.2 announcement today, and then another 8 months to get it right?

maddog2727 says:

I'm wondering why all these so called "mirrors" have a different file name than the one that is downloaded from the HTC site.

The file on the HTC site reads 202.27.651.5, but all the mirrors here read 2.27.651.5 which was the leak that posted a week ago.

So are these "mirrors" just pointing us to the leaked file?

turn00 says:

thats not the file name, thats the address. people got the actual one downloaded and posted them elsewhere. the actual file name is the same.

turn00 says:

Looking at software info, looks exactly the same as the leak.

Sasage says:

Just installed this version over the "leaked" one. All is well! It may lag at the NOW screen for up to 2 mins, FYI.

yeah, mine did

Jerzyiroc says:

Any differences? How much memory is available with all apps killed? I have the leaked version and every time i kill apps i only have like 35mb of memory

trooper54 says:

mine says 54mb after killing =)

trooper54 says:

So who's done this already successfully?

turn00 says:

re downloading my apps now. works just like the leak did.

IT WORKS!!! Installed and running :D wow its pretty!

Frodo79 says:

The question is...Is it different then the leak?

Jerzyiroc says:

I installed the leak over the weekend. I noticed that I only have typically 35-45MB available of memory after all apps are closed. Whats that about? Has anyone installed the official update and can tell me whats the MB of memory available when all apps are closed? It still runs smooth as hell even when it says 28MB are available but still, it seems kind of weird...

xslamx says:

still getting the 170 ERROr?

any ideas

turn00 says:

you downloaded the latest sync software? and not running on win 7?

I got the fix! you know when you plug your phone on the computer and you get the two options to either sync your phone or mount the sd card? simply select the sync option (even if you dont have the software to sync your phone with the computer) and then do the last click and your phone will be recognized!. Any questions? fire away!

RocketJeff says:

The download from HTC is still very slow so I checked the sprint software download page and it looks like sprint is hosting a copy of it themselves now.

The sprint link is htc_sprint_hero_mr_2.27.651.5.zip

Sprint's downlown is much faster, for now...

mstrace says:

downloaded cryptographrix's file in under 4 minutes and the one from sprint's website in about 3 minutes....bye bye htc site.

a mirror site to download the htc syc file would be awesome too if anyone knows how to do that.

thanks to all!!!!!!!!!!!!!!!!!

w1kk3d says:

Installing now!

Done and done. Thanks so much to all you guys who posted the link on a mirror. Just to be safe, can I really be sure that I downloaded the "official" (as in official file given out by the HTC and/or Sprint site) file? My cynicism is at its peak lately... THANKS AGAIN! Time to play...

IronSoulJah says:

https://www.yousendit.com/download/dXFWSXQ4R3NRYSt4dnc9PQ

just incase you guys need another place to dl the update....here is one....

smuckers says:

A zip file is now available on sprint.com. Took less than 5 minutes to download. will try to install after work tonight.Htc website is slow.Tried 16 times and kept getting error. never more than 10%

starfury72 says:

remove SD card before running update? Really?

turn00 says:

no need. they just say that to cover themselves. works just fine with it in

turn00 says:

is it just me, or does it seem faster than the leak.

Jerzyiroc says:

How much memory is available when you kill apps? I have the leak currently installed and when I kill apps I only have like 30-40 MB available...

jamar7886 says:

If you have a download accelerator program can pull it down from the HTC in a little under 31 min

Sasage says:

File version # from cryptographrix and Sprint are the same.

Farner01 says:

Thanks to everyone that posted links earlier today. I would of still been waiting.

CE131697 says:

I've been at work all day. Would a Sprint store or a Best Buy be able to download the 2.1? And if so, would it be a faster process? This may be a good option since so many posters are having problems and since there's both stores on my way home from work.

Sasage says:

Do you have the latest version of HTC Sync?
http://www.htc.com/us/support/hero-sprint/downloads/

CE131697 says:

I believe I do. I run Windows 7 and have HTC sync. I'm able to sync my phone.

jbgj says:

I was wondering if maybe someone could help me. I downloaded the update and got through the first two screens of the setup. But after the setup says it's verifying the info on my phone I get an error message saying, "The rom update utility cannot connect to your phone. Please check that the USB cable is connected properly between the PC and your phone." Has anyone else had this problem or can anyone explain why I'm getting this message. Thanks.

turn00 says:

make sure you have the latest sync software. latest software installs drivers and DO NOT sync your phone. just plug it in and run RUU

I got the fix! you know when you plug your phone on the computer and you get the two options to either sync your phone or mount the sd card? simply select the sync option (even if you dont have the software to sync your phone with the computer) and then do the last click and your phone will be recognized!. Any questions? fire away!

babybear293 says:

I'm so anxious to get home & Download 2.1 on my hero.. reading these comments is making me ENVIOUS

I have a cdma Hero, the only catch is, its not provided by sprint, same phone only provided by a smaller network called Bluegrass Cellular, if I install this update from sprint will it mess with my prl for my network or will everything be the same still?

treyrey86 says:

I wouldnt reccommend it ;)

Jerzyiroc says:

Ahhhhh..... This is why I love cablevision.... downloaded from the Sprint site in less than a minute =D

jasonblanco says:

I'm still running on the leak from the weekend, and so far haven't seen anything that suggests there is any reason to update to this official release.

I'd be curious if there was any difference though!

DogEarsAZ says:

Hmmm, getting the 170 error, even after trying two different download sources.

I'll give it another go later on tonight.

Crazyfist says:

Are you running on 64bit? Try it on a 32bit if you are. That solved my problem

DogEarsAZ says:

The leak updated fine on 64-bit.

If it keeps flaking, I'll give 32-bit a shot in a VM.

read my answer up there.I dont wanna spam with the same answer. Just inform others of the fix too.

lb0399 says:

Yup yup me likey

turn00 says:

One thing i've noticed. Before update, when plugged into usb on computer, the screen stayed on all the time. Now, it goes off after normal screen time. I use it for music at work, and having to hit red button to turn on screen every time i want to skip is annoying. anyone else notice this?

I have a cdma Hero, the only catch is, its not provided by sprint, same phone only provided by a smaller network called Bluegrass Cellular, if I install this update from sprint will it mess with my prl for my network or will everything be the same still?

has anyone else used this update on a NON-sprint cdma hero?

kemetblk says:

I installed the leaked version last weekend, but will try this as well just in case. I can say that the download from Sprint isn't taking too long. I'm getting 120k/s over 3G via mobile broadband.

JSEPhD says:

So how do you install the update if you've got a Mac?

Thanks.

iGreg01 says:

I am stuck on the "Sending...." screen on a PC and my Hero is stuck on the "HTC" screen. It has been this way for way longer than 10 minutes. Is there something wrong or is this normal?

Someone please HELP!

EDIT: I just took out the battery and restarted the phone and it worked. Though it went through the entire update and it is now at the "Rebooting Android phone..." and the HTC logo with the green bar is completed on the phone. Hasn't restarted!

Anyone else having this issue?

oh wow iThink you just bricked it - leave it on the green bar screen and keep it connected to yr computer

Ok Mac user needs help here! Any chance for me to update my hero without installing parallels or through boot camp? I dont have windows at all.

Superlame says:

I am having trouble installing :( I Have HTC Sync running and everything, but when I try to run the .exe it goes through the "Preparing installShield" thing and then it just closes on me. The only way I have found to get past this, is to put the .exe on my SD card, but when my phone shuts down, the install fails. Anyone know what might be the problem?

Frodo79 says:

I had the leak. But I did the offical download today. And from what I have seen its the same.

ricardo0590 says:

what is up with the fact that I cant link fb contacts with google contacts i really like that feature

npdroidgrl says:

I have installed the update and so far so great.

My Hero is running much faster, no more lag when switching screens, and unlike some people who were running the leak I'm not having any trouble with having memory left with everything turned off in the task manager.

I didn't have much trouble once I found a mirror to download the newest version of HTC Sync. The install downloaded quickly from the Sprint site, and the whole ordeal was done in about 15 minutes from the time I plugged my Hero in to the time the phone restarted. All in all I'm loving it

xslamx says:

To every one,

you need to have HTC SYNC

or it will not work.

thanks for telling us

andrewvig says:

so angry. had literally 3 minutes left on my DL and my daugher kicked the power chord to my pc and whammo! no mas. FML

JosefR34 says:

Ok so i just finished updating....everything seems to be there except voice to text, no live wallpapers, and apparently i cant turn sense off....there's no stock android in the update.....seriously. Anybody else finish updating as well?

mipd1980 says:

I updtated yesterday after work. and even though the phone seems to be faster I'm a little disappointed because of the things you mentioned......But It's definatly faster and some of the new features are nice. Let's see how the battery life is any better.

JosefR34 says:

Update: text to speech is in the market. You have to d.l. the component to use it

c3PreO says:

After the download completed, upgrading to 2.1 was smooth as silk.
No problems to report.
Download time was 4 minutes.
Upgrading the ROM took about 4 minutes.
Total time it took to upgrade was about 8 minutes.
All my Contacts were backed up on Gmail and was restored.
All my apps from Android Market were listed and reloaded.
All my photos on the microSD card were not affected.
Two thumbs up.

keide10 says:

Need MAC download link for HTC 2.1! Thanks.

Hey everyone, I don't know much about this stuff. a friend rooted my phone. how do i upgrade? and will i lose root? If yes, does anyone have an idea how long it will take for a new root?

Thanks, as i said i am a beginner with this but a quick learner.

kemetblk says:

Ok, so the official rom is running just as smooth or smoother as the leak but I'm am still having the same problem. When I go the downloads section of the market it only list about 3 apps, almost none of my downloaded apps show up. I know there was a lot of speculation about this problem having to do with the leak not being official so the signature or keys hadn't been added to the market but I'm getting this problem with the official version also. Anyone have any ideas?