Best answer: You can use the "Find My Earbuds" app to find a lost earbud. However, if you lose one of the earbuds for your Galaxy Buds+, Buds Live, or Buds Pro, you will need to purchase another set altogether.
If you lose a Galaxy Bud, try finding them first
So you've looked all over the place for the earbud of one of the best Samsung earbuds, and you just can't seem to find it anywhere. Samsung has included a feature called "Find My Earbuds," which is located within the Galaxy Wearable application.
This should make it extremely easy for you or someone else to find that missing earbud quickly. To find that missing earbud, follow these steps:
- Open the Galaxy Wearable app.
- Tap Find My Earbuds.
- Tap Start.
After the earbud has been located, tap Stop.
When this is completed, there will be a loud beeping noise that will emanate from your earbuds. This beeping will gradually get louder for three minutes, giving you some time to locate the missing earbud. However, it's recommended that you don't wear either of the Galaxy Buds when searching so that your hearing doesn't get damaged. The Galaxy Wearable app has been updated so that you can mute one of the earbuds to locate the missing one.
There are a few things to note if you can't locate the earbud through the app. If the earbud is out of Bluetooth range (~32 feet) or the earbud itself is out of battery, it will show as "disconnected" and will not appear in the app. Also, if something is blocking the IR Sensor on the bud, it might make it impossible for your phone to locate it.
Be ready to open your wallet to replace the lost Galaxy Buds
So, you've searched far and wide for your missing earbud, and you still can't find it. With the original Galaxy Buds, you could reach out to Samsung's support team or find a Service Center and purchase a single replacement earbud. However, that is no longer the case with the Galaxy Buds+, Galaxy Buds Live, or the new Galaxy Buds Pro.
After confirming with Samsung Support, you will have to purchase a new set if you misplace or lose an earbud. Since losing an earbud does not fall under the warranty, you'll have to pay out of pocket. That's another $170 out of your pocket, and then you're left with three earbuds and two cases and a sense of frustration.
In some regions (such as Australia), you can reach out to Samsung's support staff, inform them of what has happened, and can replace either a single earbud, just the charging case, or even one earbud AND the charging case. Pricing varies depending on which model you're looking for and depending on what it is that you need to replace. But those here in the States who need to replace their earbud (or charging case) will have to resort to picking up a new set altogether.
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With the Galaxy Buds Pro, Samsung brought back a more traditional design after experimenting with the beans design of the Buds Live. The Buds Pro offer excellent noise cancelation, all-day battery life, and a compact wireless charging case.
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The Samsung Galaxy Buds are extremely impressive with "tuned by AKG" premium sound, along with battery life rated up to 6 hours. Plus, you can wireless charge them with the included case, including recharging on the go with Wireless PowerShare on your compatible Galaxy smartphone.
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Samsung's truly-wireless headphones don't rely on specialized ear-tips for different people with its "one-size-fits-all" approach. The Galaxy Buds Live offer active noise cancelation to go along with never-ending battery life and a useful companion app.
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