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Cyberpunk 2077 devs issue refunds amid poor PS4 and Xbox One performance

Evelyn Parker Cyberpunk 2077
Evelyn Parker Cyberpunk 2077 (Image credit: CD Projekt S.A.)

What you need to know

  • The developers behind Cyberpunk 2077, CD PROJEKT RED, have apologized for the game's poor performance on last-gen consoles like PlayStation 4 and Xbox One.
  • Additionally, the developers promise that fixes are coming, including two large patches — one in January and one in February.
  • Players may also choose to refund their copy of the game up until December 21, 2020.
  • The developer also confirmed that updates are coming to PC as well.

The developers behind Cyberpunk 2077, CD PROJEKT RED, have apologized for the game's terrible performance on the last-gen PlayStation 4 and Xbox One consoles, remarking that the studio should have "paid more attention" to ensuring that the game would run well on these systems. Additionally, the developers promised that fixes for issues are coming. There will be an update to the game within the next seven days, and there are also two large patches coming in the future — one in January and one in February (fixes are coming for PC players as well).

Lastly, the developers have offered all players the ability to refund Cyberpunk 2077 if they want to. CD PROJKET RED advises players who bought the game digitally to use the Xbox or PSN refund system, while players who bought the game physically should first try to refund the game at the store they bought it from. If this isn't possible, players can contact the developers directly at helpmerefund@cdprojektred.com. It sounds like you'll be able to get a full refund no matter what up until December 21, 2020. You can read the full statement below:

Overall, it's nice to see that the developers are trying their best to get Cyberpunk 2077 playable on Xbox One and PS4, although it's still unacceptable that the game was released in the state that it was to begin with. Hopefully CD PROJEKT RED is able to fix most of the serious bugs sooner rather than later.

Cyberpunk 2077 is available now on PlayStation 4 and PlayStation 5, Xbox Series X, Xbox Series S, Xbox One consoles, and Windows 10 PCs for $60. If you're planning on getting the game or already have it, don't miss our must-know starter tips over on our sister-site Windows Central.

3 Comments
  • Stadia launch is good on my end
  • I downloaded it after the first patches for XSX. So far, it's been fine. Out of my own circle of friends, the PS4 group seems to be having the most issues. Several have said the game isn't playable at all. That is a pretty bad "mistake" for the developers. I can't help but wonder if they were pressured to release it quickly for the new consoles. My PS5 buddies say theirs is also working well after the patches.
  • I think this just showed how great Stadia is. I issues what so ever.