How to run diagnostics on your Pixel
Troubleshoot your Google Pixel in little to no time.
Google's Pixel smartphones have always been some of the best the world of Android has to offer, in terms of both hardware and software. The newest Pixel 8 series is no exception, packing top-of-the-line cameras, an industry-first promise of seven years of software updates, and more. But as awesome as they are, the Pixel phones are just as likely to run into issues over the course of everyday use, as any other modern gadget.
Thankfully, Google includes a handy software utility with every Pixel phone that lets you effortlessly troubleshoot the device. Here's how to run diagnostics on your Pixel and see whether all its hardware and software functions are in working order or not.
How to run diagnostics on your Pixel
Google lets you check your Pixel smartphone's functionality via a hidden utility called Pixel Diagnostic. This app is built into every Pixel smartphone and includes a variety of checks that may be performed either automatically or manually.
Note: For now, this diagnostic tool can only be used in select regions.
1. Launch the phone app on your Pixel phone and enter the code *#*#7287#*#* to launch the Pixel Diagnose app.
2. You need a reliable Wi-Fi connection for this, so the app will ask you to confirm the same before letting you proceed further. Tap Confirm after making sure your phone is connected to the Internet.
3. Next up, you'll see the primary interface of the Pixel Diagnostics app. It consists of several tests that are categorized into a number of groups, based on the type of functionality they're designed to check.
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4. There are a total of 33 tests (e.g., Physical Damage, Camera Defects, Speaker) that are categorized into 8 groups (e.g., Visual, Audio). You can scroll to check the full list.
5. Tap the Start Test button at the top, next to the Full Diagnose option. The app will now run all the tests in accordance with a predefined sequence. Follow the on-screen prompts and wait for the procedure to finish.
6. Once done, the app will display the results. You can choose to rerun any failed or skipped tests as well.
That's all there's to it! You can use these tests (and their results) to determine if your Pixel needs a repair. It's also worth noting here that Google has partnered with iFixit to sell genuine spare parts for nearly all of its phones (going back to the Pixel 2 from 2017), so if you're confident in your skills, you can even fix your Pixel yourself.
Checking your Pixel's functionality is a cakewalk
Google's Pixels have always ranked among the best Android phones available out there, offering everything from top-tier cameras to a clean yet feature-rich software experience. This couldn't be truer for the Pixel 8 and Pixel 8 Pro, which now come backed by Google's commitment to seven years of major software updates. Combine that with goodies like the ability to effortlessly diagnose issues and easy repairability, and it's no wonder why they're some of the easiest phones for us to recommend to just about anyone.
The perfect Android flagship
Packing a gorgeous 120Hz OLED panel, an incredible dual-lens rear camera system, the freshest version of Android with the promise of seven years of major software updates, and more, the Google Pixel 8 is undeniably the most well-rounded flagship phone you can get in the market right now.
When Rajat got his first PC—a Pentium III machine with 128MB of RAM and a 56kbps dial-up modem—back in 2001, he had little idea it would mark the beginning of a lifelong love affair with gadgets. That fascination, combined with a penchant for writing and editing, ultimately led to him becoming a technology journalist. Some of Rajat's other interests include Photography, Hand Lettering, and Digital Typography. He's also somewhat obsessed with wrist-worn timepieces, and appreciates a Casio just as much as a Jaeger-LeCoultre.
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blindcow I tried the *#*#7287#*#* but on my Pixel 5 when I enter the numbers it immediately disappears. If I copy and paste it does the same. Anyone know why or how I can find the utility?Reply -
igotthepowers Pixel 7 pro on TMob in US. When I select confirm, I get this error message:Reply
Note:
The Diagnostics Tool is only designed for use in the United States at this time.
I made sure my VPN is off, I'm on my local Wi-Fi network and I restarted my phone. Why does it think I'm not in the US? -
phunny12000
Go into the phone app and bring up the keypad and put it in thereblindcow said:I tried the *#*#7287#*#* but on my Pixel 5 when I enter the numbers it immediately disappears. If I copy and paste it does the same. Anyone know why or how I can find the utility?
I struggled too only to get us only message -
mustang7757
Thanks for the tipAC News said:If you're facing any issue(s) with your Google Pixel smartphone, you can use a built-in utility to check the device's hardware and software functionality. Find out how to run diagnostics on your Pixel.
How to run diagnostics on your Pixel : Read more -
Tom McGrew This is stupid. It should be in the settings, not in the dialer where your provider can block access to it. Not easy at all.Reply -
Victor Suarez
I'm having the same issue...not sure how to go around thisigotthepowers said:Pixel 7 pro on TMob in US. When I select confirm, I get this error message:
Note:
The Diagnostics Tool is only designed for use in the United States at this time.
I made sure my VPN is off, I'm on my local Wi-Fi network and I restarted my phone. Why does it think I'm not in the US? -
igotthepowers Victor Suarez said:I'm having the same issue...not sure how to go around this
Was hoping the author or somebody else would enlighten us since this is a pretty big issue. Basically the whole article is useless to anybody in our situation. -
mustang7757
I agreeTom McGrew said:This is stupid. It should be in the settings, not in the dialer where your provider can block access to it. Not easy at all. -
mustang7757 Victor Suarez said:I'm having the same issue...not sure how to go around this
Which pixel ?igotthepowers said:Was hoping the author or somebody else would enlighten us since this is a pretty big issue. Basically the whole article is useless to anybody in our situation.
Carrier or unlock version