What you need to know
- Samsung will release another software update to address early Galaxy S20 camera issues.
- Issues with auto focus are one of a handful of early complaints among testers.
- It isn't known when this update will be released.
If you're really deep into the talking points surrounding the Galaxy S20's launch, you'll know that the camera is at the core of the discussion. Not only talking about its capabilities and how good the photos are, but also some very specific complaints about its shortcomings.
Even though the Galaxy S20, S20+ and S20 Ultra aren't even on sale yet, only pre-order (opens in new tab), with a retail launch set for March 6, there are a good number out in the wild being closely evaluated by media outlets — including us, of course. The Galaxy S20 Ultra in particular is receiving scrutiny for issues with auto focus hunting, as well as various other quirks around image processing and night mode. That's not great for a phone that's being marketed specifically on its camera capabilities.
Samsung already released a pre-launch software update that cites camera improvements in South Korea, which some are saying starts to address the auto focus issue. It isn't unusual to see an update roll out right before a phone officially launches, but the company's not stopping there. A Samsung spokesperson provided Android Central with the following statement after inquiring about the various ongoing camera discussions:
That's obviously ... vague. But anytime a company can acknowledge complaints about a specific area of a phone and say that it has plans to address them, that's a good thing. We know that companies are constantly looking to tweak and add features, but we can appreciate there's confirmation that it's working on a specific issue right away.
Speaking anecdotally on my own Galaxy S20 Ultra experience, I haven't seen as much of the auto focus problem as others have reported. The camera does take a couple extra beats to focus in some low-light situations, but I haven't noticed it "hunting" for focus more often than I've seen from other phones. I do, however, have very deep thoughts on how the new camera system performs in all aspects — and it's quite impressive overall. Be on the lookout for my complete review of the S20 Ultra very soon right here on Android Central.
Samsung's latest flagships have it all
Hoping to dominate the smartphone market in 2020, Samsung is doing so with three phones — the Galaxy S20, S20+, and S20 Ultra. Each one is packed with impressive specs, such as a 120Hz display, upgraded cameras, and expandable storage across the board. If you want a top-notch Android phone this year, these are worthy of your attention.
Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.
If they update the ultra like the have with the s10+ the ultra camera will get better and better. Samsung has turned it around with software updating my s10 has been a joy to use it's the first Samsung phone I've enjoyed having and using.
I preordered mine quite late so my eta it is 13th March. Hopefully by then any issues like these will be addressed by updates
Get the best of Android Central in in your inbox, every day!
Thank you for signing up to Android Central. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.