How to cancel Fitbit Premium
Not everyone needs a ton of data and guided programs to get healthy. Here's how to end your subscription.
Every Fitbit watch, plus the Google Pixel Watch, comes with a free trial to Fitbit Premium, which unlocks a ton of features like Daily Readiness Score and pro workouts that make them more useful. But if you only want basic tracking to export to another fitness app, or want that subscription money for a personal trainer instead, you may decide you don't need Premium anymore.
In that case, we'll show you how to cancel Fitbit Premium.
How to cancel Fitbit Premium on the web
1. Go to Fitbit.com and click on the person icon at the top right of the page.
2. Log in to your account, then click the icon again and select My account.
3. In the left sidebar, click My subscriptions.
Here you can click on your plan and cancel it, effective the end of its term. If you are still within your free trial period, you will follow the same steps listed above.
Note that if your free trial has expired, all Fitbit Premium sales are final and non-refundable. So if you signed up for a month-to-month plan, you'd only be out the $9.99 for one month if you missed the cut-off date to cancel before you're charged (as long as you cancel within that first paid month). However, if you signed up for the annual plan, you will be out the entire $79.99.
How to cancel Fitbit Premium on your smartphone
You should see Fitbit Premium in your "Subscriptions" on both Android phones and iPhones.
1. On your Android device, open the Google Play Store app and tap on the menu icon (three lines on the top-left corner).
1a. Or, on your iOS device, open Settings and tap your iCloud name at the top.
2. Tap on Subscriptions.
3. Locate your Fitbit Premium subscription from the list, and tap on the icon.
4. Tap on cancel subscription.
If you are still within your free trial period, you will follow the same steps listed above.
Premium trials come with new models
The nice thing about buying a Fitbit is that you usually get a six-month period to see if you like it before you have to decide whether to cancel or keep the subscription. That includes people who've canceled Fitbit Premium in the past; so you can cancel it now and wait until you've bought your new Fitbit, if you want.
All the best Fitbit trackers include a free trial, though the length varies. Some only give you three months, while the Inspire 2 offers a full 12 months; but most, including the new Pixel Watch and Fitbit Sense 2, have a six-month trial.
That'll give you plenty of time to test Fitbit Premium against other subscriptions, such as Apple Fitness+ or the other top fitness apps, so you can make an informed decision.
Should you cancel Fitbit Premium?
We have a guide on whether or not Fitbit Premium is worth the cost that will help you decide whether or not to go through with this cancellation.
Fitbit attracted some controversy recently when it decided to remove community features like challenges, adventures, and open groups with shared goals and messaging, claiming it was because of low engagement.
Likely in response to user blowback, Fitbit brought 90-day health reports to the free Fitbit tier. This ensures that Fitbit watch owners can see more than just a few days' worth of data at a time without Premium — and could be one reason you decide to cancel Fitbit Premium.
Still, Premium gets you access to useful tools like the Daily Readiness Score, Stress Management Score, Sleep Score, guided workouts and mindfulness sessions, and a Wellness Report that interprets and recaps your health data for you in an approachable way.
So you have to decide if you're willing to lose access to that info, and just use your Fitbit for basic insights and data.
Our top equipment picks
You may be overwhelmed by Fitbit Premium but still want to stay on the Fitbit app to keep your workout history. If so, we recommend the Fitbit Charge 5 as a great, stylish tracker to keep you working out — and to get another 6 free months of Premium if you want them.
Otherwise, the Pixel Watch is the obvious choice for Fitbit users, since it gives you all the perks of an Android smartwatch but with Fitbit integration and its own free 6-month Premium trial.
And if you want a new fitness service to replace Premium, try the Map My Run MVP service for a Fitbit Premium alternative at a fraction of the price. It's less focused on health tracking, but is a great choice for runners.
Fitness watch with even more smarts
The Versa 3 sports a universal style with nearly all the features you'd want in a fitness wearable. It has a gorgeous OLED screen, Amazon Alexa and Google Assistant support, and onboard GPS.
For stylish folk
Want to track your workouts and look good doing it? You'll love the Google Pixel Watch. It has great tracking features with a stylish look to go with it. Plus, Wear OS 3 gives you tons of access to great Google features, and is better than standard Fitbits for third-party apps.
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Jeramy is the Editor-in-Chief of Android Central. He is proud to help *Keep Austin Weird* and loves hiking in the hill country of central Texas with a breakfast taco in each hand. You can follow him on Twitter at @jeramyutgw.
- Christine PersaudContributor