How to unlock a MetroPCS phone

Sim cards
Sim cards (Image credit: Android Central)

If you happen to have a MetroPCS phone that you want to use on a new carrier, often times you'll have to unlock it first. Unlocking simply means that your phone is "locked" to a carrier (in this case, MetroPCS) and needs to be "unlocked" before you can use it elsewhere. When you want to unlock a MetroPCS phone you have a few options at your disposal — let's check them out!

How to Unlock a MetroPCS Phone

Customer Service

To unlock at MetroPCS phone the safest and simplest way — contact customer service. MetroPCS uses SIM cards that can easily be unlocked so you just have to provide a bit of info in order to unlock your device. You can do so over the phone or in a MetroPCS store.

You'll need to provide the following information to unlock a MetroPCS phone:

  • Phone number of the phone you want to unlock
  • Full name on the MetroPCS account
  • The account PIN
  • The account email address

Once this process is completed, you'll receive an email from MetroPCS with the unlock code for your device. From there, simply enter the new SIM card into your MetroPCS phone, follow the instructions and enter the provided code .

Unlocking Service

Alternatively, you can use a third-party unlocking service to unlock your MetroPCS phone. This method will usually offer you a faster turnaround time than by calling customer service, but you'll also have to pay for the service (anywhere from $10 and up in our findings). If you choose to go this route to unlock a MetroPCS phone, you do have a ton of options though. Just do a quick Google search for unlocking services or swing by the forums for more help.

(Un)locked and Loaded!

Once you go through the process, your MetroPCS phone will be unlocked and ready to use with another compatible carrier. This doesn't just apply for unlocking a MetroPCS phone either — the process is universal across most devices & carriers.

Adam Zeis
Editorial Director - High Yield

After getting his start writing about BlackBerry in 2008, Adam is the Editorial Director of High-Yield content at Future. Leading an outstanding team, he oversees many of the articles the publisher produces about subscriptions and services – VPN, TV streaming and antivirus software. From buying guides and how to watch content, to deal news and in-depth reviews. Adam's work can be seen on numerous Future brands including TechRadar, Tom's Guide, T3, TTR, Android Central, iMore and Real Homes. 

1 Comment
  • This is such a vague article with no actual effort put into it. I hope they don't pay you. https://www.metropcs.com/terms-conditions/phone-unlock-policy.html