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Pixel 2 XL screen burn-in is real, Google working on software fixes to mitigate (update)

Consternation surrounding the display in the Google Pixel 2 XL is well known at this point, and to be honest most of it has been pretty overblown. But we have something new to talk about now: screen burn-in. It's something people with OLED screens worry about (to varying degrees) and something people who prefer LCDs like to poke fun about. But one of our Pixel 2 XL review units, in use for about a week, is already seeing some pretty crazy levels of burn-in.

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Viewing a grey image on the screen, you get a clear look at where the navigation bar has started to settle in on the display. You also interestingly see the portions of pixels where the back, home, and recents buttons go — those don't seem to be burned in themselves (displaying white instead of black), but the outlines clearly show where they are compared to the black portion that's burned in. Or that may be some optical trickery and the buttons are burned in. We're just not sure what we're seeing here.

So as a quick refresher, what is burn-in?

Screen burn-in happens when a portion of the display has the same imagery long enough to cause a ghost image of it to hang around after you change the screen to display something else. It's usually most noticeable in the notification shade or status bar (the clock is notorious for "burning in") but it can also happen with navigation buttons or even home screen icons. It's usually an issue with OLED panels and usually takes a good few months before it starts to show up.

When you change what's on your screen, leftover images can stay behind. But they shouldn't.

There's also a phenomenon called image retention. Image retention, or ghosting, is a part of the screen staying barely visible even after you've moved away and have something new on the display. Like burn-in, this usually happens with buttons or icons, but anything on your display can leave a ghost image if it's static and on long enough. Image retention is usually associated with LCD panels, and plenty of people with an LG G6 or LG V20 have noticed it. Thankfully, image retention is temporary and will go away on its own after a short time.

At first glance, what we see looks more like screen burn-in than image retention. While burn-in is more often associated with OLED and image retention is associated with LCD, there is crossover and you could see either issue on any type of display. As more reports come in and more people have examples to share the problem can hopefully be pinpointed.

How to check your screen

It can be difficult to see screen burn because we usually have so much information on our screens. Here's a quick test you can do to check your phone.

  • Open this article in a web browser on your phone.
  • Click and open each of these thumbnails and view the images full screen

  • Check the bottom of your screen where the navigation buttons normally appear and check the notifications areas (especially around the clock) for a faint "ghost" image of any screen elements that were left behind.

Screen burn, of either type, can be barely noticeable or it can be distinct and in your face. Using a black or red background is the best way to see it, but you still may need to look very closely.

What should you do?

This particular Pixel 2 XL, as we said, has only been in use for about a week — each day seeing about 3 hours of time with the screen on. We don't want to jump to the conclusion that this is indicative of how all Pixel 2 XL's will age, and we sure hope it that isn't the case. After tweeting out the image earlier today we started to get a few replies indicating that others were seeing the same type of burn-in after similar periods, though.

After reaching out to Google with our concerns, a spokesperson replied with the following statement, saying that the company is aware of the concerns surrounding this issue and is investigating it:

The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report."

If you're seeing screen burn-in on a Pixel 2 XL (or any phone) after a week, or even just a month, of a regular use, you're going to be entitled to a warranty replacement from the manufacturer. As we saw with the 2016 Pixels, of which some experienced burn-in and screen issues early on, people were being granted posthaste warranty replacements.

What you shouldn't do is try any workarounds or apps from Google Play that promise to "fix" screen burn. Right now nobody even knows exactly what we're seeing, only that it's there. Hang tight and wait for more information before you make anything worse.

What Google wants to do to fix it

After a few days of investigating the problem, Google has come out with a response about the Pixel 2 XL's display. It's distinctly broken up into two pieces: one to address questions about the screen's colors, and another to talk about burn-in.

Google claims there's no major issue here — but it still has some fixes in the work.

On the first point, Google explains how it tuned the Pixel 2 XL's display to be more color accurate, following a DCI-P3 color gamut that focuses on being realistic with just a little extra pop. This compares to some other phones unfavorably, looking dull or washed out. To address this, Google plans to release a software update with a "saturated" screen mode that ups the colors — to what extent, we don't yet know. The Pixel 2 and 2 XL currently have a "vivid mode" for the screen, but the toggle doesn't seem to change much to our eyes.

Now, on the burn-in point — which is the problem that has really taken off. From the top, Google is at pains to explain that all OLED displays have some level of burn-in risk — and this is certainly backed up by history — so the only question is how fast the burn-in occurs, and how noticeable it is. Google claims that in its testing the Pixel 2 XL's burn-in and image retention issues are within the range of industry expectations,

Despite these claims, Google does plan to issue a set of software changes to mitigate or reduce screen burn-in over time on the Pixel 2 XL. The changes currently in the works include (but aren't limited to) a drop in the peak brightness by 50 nits, a navigation bar that fades out after a period of inactivity, and an option for more apps to use a white navigation bar.

Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.

548 Comments
  • My year old pixel xl shows a burn-in.
  • That could be normal for OLED, unfortunately. My S8+ already has a tiny bit. Can see a key icon (VPN) and clock
  • Wow, I was told that Burn-in is not a thing with newer AMOLED panels :)
    Andrew claims that it's only for super excessive users like Uber drivers and such.
    in reality, 3-4 SOT is average nowadays and 5-6 is will soon become standard.
    AMOLED panels after a year of moderate use all burn in. And those who want to keep their phones for 2+ yrs are always better off with LCDs. My XPE still looks like new , while Z Play after about a year already has issues. Burn in also affects color representation. Speaking of which,
    @Jerry, XPE has the most accurate sRGB on the market, not Note 7 :)
  • Except the 2 XL doesn't use AMOLED. It is using a new POLED display.
  • In a breakdown of POLED vs AMOLED, it's just LG vs Samsung and it's essentially the same technology with different terminology. AM stands for Active-Matrix which they both have and P stands for plastic substrate what you need to bend the screen.. that they both have.
  • Yep. LG might be using thinner layers, but even then they are 90%+ the same. The tricky part is the assembly and driving the leds.
  • And the fabrication process. Just like with CPU, GPU and memory chips...some are going to yield better than others!
  • Hey Jerry, I think it's image retention. I have Pixel 2 XL as well and suspected burn in using this test as well. Then I decided to hold my finger on the screen and drag the black square down over the nav bar and keep holding my finger down with the black box dragged over where the nav bar is for like 20 seconds and then sliding it back up and you can't see the burn in anymore. Try it and let me know what you think.
  • hi. how or what were you using to perform this test with a black square?
  • ^^^ This. I got a Pixel 2 xl and had to return it because it wouldnt charge correctly. I have now had my new Pixel 2 for a less than a day and i can see my nav bar in the grey when i look at these pictures. Not super noticeable but it is there. Did this little trick you suggested and i could no longer see the buttons, however, i could still see a bit of the top of the nav bar as a whole. I dont think it is possible for my display to get burn in after less than a day of use. It's got to be something else.
  • Except POLED is basically identical to AMOLED. With the Galaxy S8 and Note8 series, Samsung is also using plastic substrates in their screens and the POLED screen in the 2 XL has active matrix technology ;)
  • 5-6 hours of phone SOT being standard makes me think of the humans in the movie Wall-E.
  • Well, that is the dream. Unfortunately, until they invent cupcake-in-a-cup and hover recliners, we'll just have to settle for milkshakes and office chairs.
  • Get back to me when I can turn what I'm wearing from blue to red with one touch because an ad on a big screen tells me it's the in thing to do.
  • Had all Notes and now S8+ with zero burn-in issues, ever.
  • ...That you've noticed.
  • This. I was put off by all this screen burn-in talk, having never experience it on any phone of mine. Then I downloaded a screen test app and found that my beloved Pixel XL had noticeable screen burn. Ignorance truly was bliss.
  • All OLED has burn in. Here is a Note 8 after 11 days with similar burn in. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? | Samsung Galaxy Note 8 - XDA ... But you will never see it unless looking for it. This not a LG versus Samsung issue but a OLED issue.
  • Jacksmith.........look what the user stated in that article......"Received my Note 8 11 days ago and I was now looking at a gray picture in my gallery when I noticed the navbar was already burnt into the screen (and the buttons, too). " The note doesn't have buttons they used too...but got rid of the physical home button.
  • Thats as lie
  • You're told that by people who don't see it and don;t want to admit that their $1000 phone has a defect.
  • My s7 edge has zero burn in after 1 1/2 years....so no they don't ALL get it.......store demo models, tea it's possible. The screen changes too often under normal use for burn in to occur
  • +1
  • I saw a friend with an S7, she plays Pokemon Go a lot and has the Pokmemon icons clearly burned in.
  • Been using my Galaxy S8+ for 3 months and no screen burn in for me using the test images. I was surprised because I think Samsung calibrates it to be too bright on Autobrightness so I assumed if have burn-in
  • My almost 2yo S7, on the other hand, has no burn in at all.
  • I love my S7 and honestly just thinking of keeping it for another 6 months or so. It's been a great phone.
  • Although, we shouldn't be calling it "normal". That's a pretty substantial flaw for a technology that has been around for so many years, so maybe we shouldn't treat it so trivially. Manufacturers get away with it, because millions of people happily throw hundreds of dollars their way every year.
  • It has to do with how colors and LEDs work it takes more energy to light a blue pixel than a red or green one so they wear out quicker. Samsung has tried to mitigate this using different led layout patterns but it's still always there and will continue to be until we figure out something better than oled.
  • Interesting because I have an S8+ since April 19th and I have no burn-in whatsoever. I average 5-6h of SOT per day, and am definitely a heavy user. I do however multitask and frequently use immersive mode as well as hide the navigation bar.
  • What do you think? Deal breaker?
    Would you cancel your order?
  • Jerry, you finally switched to a curved screen? I did the same with my new Note 8. Adapting and love it.
  • That's rare. I've been using my S7 edge extensively for over a year now with no burn in whatsoever. I've never seen it in the wild myself except for a display model S6 at a Best Buy. The Pixel issue is extreme (and is hopefully just a bad batch). To the person who said Amoled and Poled are basically the same tech, this glosses over the engineering and screen management software that differentiates an LG from a Samsung display. It's like saying all gas engines use internal combustion so they're basically the same tech regardless of who manufactures them. In the real world, the details beyond the raw basics of the tech are tremendously important--if not THE most important factor.
  • Can AC post pictures of screen burn in in five different colors please? I feel this is an invisible issue that you wouldn't notice in daily circumstances.
  • That is kind of normal. 7 days is not lol 
  • My year old pixel XL has mad button screen burn. It bothers me now, but never noticed until I just did that test.
  • You will never notice unless you look. It is the same with Samsung phones. Here is similar burn in on a Note 8 after 11 days. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? | Samsung Galaxy Note 8 - XDA ...
  • Again, this is rare. If you scour the Internet looking for it, of course you're going to find examples. But this is not a widespread issue affecting the vast majority of (at least Samsung) OLED displays.
  • The very first thing I do when getting a new oled device is enable developer options, usb debugging, then send the adb command to auto hide the Navbar. Then I set up Tasker with an invisible button in Navbar to the right of recents, so I can tap it and keep the Navbar active in the event that I need it. (some apps behave weird when hiding Navbar for some reason). I also set up automations in tasker to automatically enable the Navbar when the screen is turned off, and hide it when the screen gets turned on. Why? Because just leaving the Navbar hidden all the time causes my pixel XL to take up to 10 seconds after I unlock with fingerprint or press the power button before the screen will turn on. I was able to trace those issues back to hiding the Navbar when the screen is off. These easy steps allow me to only use the Navbar when needed by swiping up from the bottom, keeping it there if I want it, but most of all, keeping my screen from getting burn in. Before I did this, my pixel XL had burn in after a month or so. Thankfully, it had other issues also and Google sent me a replacement. The first thing I will do from now on is auto hide those buttons to avoid this. Hope this helps you in the future. The adb commands should be easy to find on XDA.
  • I'm exhausted after reading this. My Note8 can already hide the navbar. Seems like you should get a Samsung if you're that fussed to go to all that effort. Why? Because it's easier.
  • Lol, no joke. 😂
  • Your Note 8 will have the same burn in. Here it is after just 11 days. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? | Samsung Galaxy Note 8 - XDA ...
  • You can keep posting the same thing.... But we have a S6 edge, S7 edge, and a Note 8 - none have burn in. I just checked them with the grey background. So while I don't doubt it can happen, for most users, it'll be fine.
  • Your Note 8 will have the same burn in. Here it is after just 11 days. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? | Samsung Galaxy Note 8 - XDA ...
  • Give it up troll
  • In that case, why not OP5 which gives you the option to use capacitive buttons :)
  • I was waiting for the obligatory OP5 comment to get dropped in. Thank you.
  • Once again, Samsung """bloat""" saves the day. The nav bar can be autohidden and you can enable a 4th button to enable/disable autohide. Good ol' pure Android, being clunky as hell as usual.
  • +1
  • +1
  • That sucks, my 1+ year old Pixel XL shows no signs of burn-in
  • Me too. Every OLED I've ever had has.
  • My pixel XL nor my OLED tv show burn in... thank God as far as the tv goes lol. I do take precautions with both however. Once a week on my phone I'll run a pixel fixed app that rotates through multiple colors very fast. I let it run for about 15 min and my launch day pixel XL is still just fine. OLED anti burn in technology has improved even over the last year so it's odd to see any screen issue on a pixel 2. As a side note I run the same type of thing on my TV for 30 min once a month and I run the built in screen "noise" cleaner utilities that come with LG OLED TV's as of the 2016 and beyond models. I'll take OLED any day of the week but at least for now owners need to make sure they do things to protect the integrity of the OLED panel. Luckily it takes 15 min a week, just flip the phone upside down and let it run at Max brightness. Also using 50% or lower brightness on a phone panel will reduce potential burn in significantly
  • You don't prevent the burn in. You just prevent the nav keys appear more burnt then the rest of the pixels. Essentially they all burn in, but nav and notification ones burn at the higher rate because they reproduce white (most demanding power output). So these tests show you only what burned in more than the rest on the screen. All these LEDs burn and that causes the dimming and color shifting over time and there is nothing you can do about it.
    Notification bar can be kept in all black in Nova Launcher, so that will save the pixels there. I wish we could do the same with Nav keys
  • My Nexus 6P has burn in on the bottom app tray. I only noticed this in the last week or so. :-(
  • As does my OG Pixel. Haven't noticed it until today.
  • Oh wow my ~8 month old Pixel xl has it too. Dang I never would have noticed haha
  • Mine too, but mine is noticeable from startup, videos, etc. It's pretty bad
  • AS does mine. Though I never noticed it until I did the test above. Nonetheless, with multiple screen issues being looked at, I cancelled my order. I will wait until they work this out.
  • Exactly. Your YEAR old Pixel. These devices are DAYS old and almost every single one of the ones provided to reviewers are showing them. That was not the case last year with the OG Pixel nor has it been the case with most major Samsung devices over the last few years. Personally, I've never had the issue myself, and I don't think it's a common thing to happen. On a store floor model that is on literally 24/7, sure, that's bound to happen and pretty much the only place where I see such issues. Now, before anyone counters with "It was probably there, you just didn't notice it," I use Google Chrome on every Android phone, and when you swipe away all tabs the background is gray, so I would've definitely noticed it. I had a Pixel for about six months that didn't show any burn-in and most recently an Pixel XL that I had for about four months with no issue. Either way, it should NOT be a common issue especially on newer screen tech, nor should it be an issue this quickly. /twocents
  • I get what you are saying but I feel this is a non issue because no one looks at a grey screen all day, they look at it with colors, and with colors,it is hardly noticeable. Hell, with grey it is subtle. When watching videos on the 2 XL, the sides are black, I cannot replicate the burn in on a black or colorful background. What I am saying is I don't think people will notice this in day to day functions over the course of a year. Maybe in two years. It feels like sensationalism to me. Prime example, I have subtle burn in on my year old pixel, when I view anything other than the grey image, I don't see the burn in. Additional, the navigation buttons are going to be there 99% of the time anyway, so you wont even notice them. If it gets bad, replace it under warranty.
  • This really isn't good and is a shame to see. Could it even get as serious as a product recall if enough people are complaining and returning devices? With this and the issue with the Google Home Mini it's looking like their quality control and testing is off massively. Disappointing is an understatement.
  • The Pixel C had plenty of manufacturing issues too. I'm on my third unit now
  • Product recall? Nahhh. The only folks complaining are tech nerds. That's a vocal minority strong enough to just make sure Google fixes the problem. I think sometimes around March, Google will silently push a second revision of the Pixel, correcting most display issues. In addition it won't surprise me if the also push a software update for the navbar. That way if people start seeing it 5-6 months down the rode they swap it out for the new revisions, which will most likely be refurbished from any device sent back within the first few weeks. That's what I would do if I was Osterloh...
  • The only folks buying this phone are tech nerds so...
  • That was true of the Nexus line, definitely. I know quite a few normals who bought a Pixel, though. Advertising and carrier sales are a hell of a drug.
  • I know no one that is even heard of it. Perhaps their marketing is stronger in your market.
  • Very strong in Seattle. Verizon is pushing it hard and I see them downtown regularly.
  • I saw 0 pixels out in the wild (which is strange since I saw a ton of nexus 5's back in the day). Only selling it in one carrier store is and always will limit the sales since even with advertising, if people walk into a carrier store (which most still do these days) and do not see the device, they will not buy it and will go with something else. 
  • Yes, because it's made by LG and it's a massive problem on their V10 and V20....never trust LG screens since those garbage p-OLEDS on the Flex phones.
    Thank God Google can use HTC now on and leave LG behind, as HTC has far better screens and hardware...despite the bezels..
  • HTC does not have a display division - they don't manufacture their own displays. They outsource from other manufacturers, the two largest being Samsung and LG.
  • vansmack - That is correct, HTC has suppliers they use for their panels. Until 2010, HTC used Samsung AMOLED displays, but ran into problems with Samsung not being able to keep up with demand. Some suspected Samsung of artificially restricting supply to HTC, but whatever the reason was, it was then that HTC switched to Super LCD. The Display on the M8 was nice, and the one on the U11 excellent. But, Daydream specs require OLED, so...
  • I don't think HTC actually make displays though, the screen you're praising is most likely a Samsung. You may be being a tad harsh on LG, they're caught in a bit of a vicious cycle... Less panels sold than Samsung means less money for R&D than Samsung means worse panels than Samsung means less panels sold than Samsung... I find Samsung's dominance in almost every field a bit troubling to be honest. Ah well, today's empires, tomorrow's ashes.
  • Also, Google just put almost a billion dollars into LG Display recently, probably to help speed them through some of these growing pains.
  • I guess you never used v10 or v20. They both have LCD panels and age well, unlike Samsung's AMOLEDs (mostly those sold to other OEMs)
  • Right, I was just going to say this. All LG phones before the V30 and Pixel 2 XL (and the crappy G2 Flex) have LCD screens. I would expect those don't have burn in since they use LCD.
  • I have two LG G5s both a year old, and both have screen burn in and blotchy bright spots on the screen. The burn in is not of persistently shown items but of somewhat recently used apps.
  • My mistake, whatever screens they use are garbage and reddit and XDA are full of people with burn-in problems.
  • That's image retention and not burn in. LCDs don't get permanent burn in like CRT and OLED panels do.
  • Yup. Happened to me during setup on my G6. I had a momentary freak out when I couldn't minimize or turn off the screen during the data migration. After about 30 minutes from when it restarted and had normal use, it disappeared. Been fine since.
  • The Pixel 2 from HTC uses a Samsung screen and until they have an in house screen division, they're going to be outsourced.
  • Only problem with your theory is those phones are LCD.
  • No same thing on Samsung. Here is the same burn in on a Note 8 after just 11 days. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? | Samsung Galaxy Note 8 - XDA ...
  • It's a post from someone who says there's burn in, but provides no picture to demonstrate it. I'll believe it if I see it. The only image he provided was a test gray image for others to try.
  • V10 is lcd..
  • Saw it on the in-store demo at Rogers a bit too. I just thought maybe it was because it was a demo device. Roughed up, always running etc.
  • not seeing it on my 2XL, thankfully.
  • How long have you had your phone? I've had mine for a day so it's fine so far.
  • I've had mine for 2 days and can see it... I also had it on my Moto Z as well.
  • You've got burn in after 2 days?
  • So, you’ve had your phone for 3 weeks like the review unit he’s talking about? If not, your comment is moronic and pointless. Most people have had their retail units for a few days. OF COURSE you won’t see anything yet.
  • LOL, the dude above you literally stated he's had his XL for 2 days and he already sees it. And here you are calling other people moronic. Zero to 100, internet a-hole.
  • Honestly I don't see how someone can get screen burn in that fast...
  • It happens if you use high screen brightness.
  • There is no way. Even at high brightness unless the screen is pure crap. But seeing as it is LG... Entirely possible lol.
  • Literally the worst part about every LG phone is the display. LG displays have been total trash for years now. This doesn't surprise me at all.
  • Yep, can confirm, you're just a dick.
  • I've also had mine since Thursday and don't have this issue. I had the OG Pixel before this and I'm happier with the screen on this new one (as well as other things). Now, I'm not one to have my screen on for hours on end, but I do have it on for extended periods of time during my commute (air travel) reading articles and writing emails. I also haven't spent my time since Thursday looking for reasons to return the phone or putting everything under a microscope.
  • May I ask, which OG Pixel (Pixel or Pixel XL) and which Pixel 2 (regular or XL?). Thanks!
  • OG Pixel XL and now Pixel 2 XL. I'm really pleased with the performance and the screen is great, although I'll admit that even with big hands the longer screen on the PXL2 is harder to manage. I find myself using the fingerprint reader more now to get to my notifications.
  • My LG V30 has some low brightness issues but other than that it's a great, perfectly usable screen. It seems like the XL 2 has more screen issues, which might just be the media blowing it up, but maybe it's something else.
  • I'm inclined to agree with you. I think the media is driving this thing into a frenzy. I went to the Verizon store to see the screen myself. The display unit looked amazing...the colors were great and no burn-in at all even though those things stay on all the time. I didn't notice any of the issues that the media and others are claiming (muted colors etc). However, I don't have the ability to have a new S8, Note 8, and Pixel 2 XL to compare side by side. I have a 2 XL coming any day now and honestly, can't wait. Totally looking forward to it.
  • Nothing so far on the S8 :)
  • Samsung improved that on the panels they use on Samsung phones, but don't care much for the ones sold to other OEMs.
  • Source?
  • Believe him or don't. Always with the source.
  • When you make a claim you usually back them up with something. It could be personal research or someone else's work.
  • personal experience since I went through a lot of phones and played with enough of those around me to make that conclusion. Samsung's panels installed on their phones are holding up much better. You can make a poll here among S6 and S7 users vs Nexus 6p and Pixel XL.
    it's not just the nav bar or notification bar that get a burn in, but the overall screen becomes dimmer than in its first days. Again, it's not as bad as in 2013, 14 but it's still there.
  • Have you consider the fact that not moving the navigation bar and other static UI elements intermittently caused those screens to have burn in? As others have stated here Samsung and LG had the foresight to implement autohide and minute Navbar and AOD movement to prevent this.
  • Of course that is the main issue, because they are constantly on and emitting white , which requires all LEDs to light up at the high scale. To create white in AMOLED screens, Most of the hit take the blue sub pixels and that diminishes color reproduction very fast and burn in kicks in faster. That's why Samsung gave up on in line RGB sub pixels and went with pentile with extra space in between (preserve power) and added extra green sub pixel (1R,1B,2G) So, each pixel is not as tolling on the blue.
    Now, that's only one part of the hardware issue,the rest is software tweaks to calibrate and preserve power as well reduce the burn in. Samsung did well with capacitive buttons and always on display was designed to shift the pixels so they get some rest :)
    Now, I also think that Samsung makes the high end for their devices for 2 reasons - one for bragging rights and more importantly to advertise as the best and latest. Second, they can afford it , since it's in house product. Other would lose a lot of money by paying for the best available. It kinda feels that for instance Moto gets the previous gen panel (overstock :) and not as tuned to the finest. Maybe it's also inability to produce such quantities as well.
    Now, I have no clue what LG does w their panels. Maybe they have in line RGB like my OG Moto X, so they burn super fast at high brightness.
    One thing is for sure, there is a big reason why Apple took over the control of production. My friends complained how their screens are not as bright as Samsung's, but that will reduce the burn as well as Apple's sub pixel shifting for more natural colors when needed (in photography).
    The only reason we have them as popular is that they are more power efficient and make colors "pop" out for ppl. Longevity is inferior and the cost of production way higher.
  • Everytime I go into a best buy store, just about every Samsung Galaxy Model phone on display has burn in. I've owned plenty of Samsung models which that never happened to. My Pixel XL is 1+ year old and doesn't show any issues
  • To be fair, that's because they are in demo mode. Full screen brightness and never shutting the screen off will cause a ton of burn-in a very short amount of time. Galaxy phones (the S models and Note, not J or others) hands-down have the best displays you can buy. Never trust a floor demo when deciding how the display looks.
  • yep.
    btw, they literally burn them with the high temp. constantly charging and at 100% brightness , I wonder how they don't start melting :)
  • Same burn in on Samsung. Here is the Note 8 after just 11 days. https://forum.xda-developers.com/galaxy-note-8/help/navigation-bar-burn-...
    Navigation Bar Burn In. Anyone else? - Samsung Galaxy Note 8 - XDA ...
  • Alright man, we got it the first 4 times
  • Woo boy LG is bad at poled so far. Yikes.
  • This just keeps getting worse and worse. Google put out a terrible quality phone this year.
  • Lol.
  • A little hyperbole don't you think?
  • Absolutely not. This should NEVER be an issue on a $950 device this early after release. Totally inexcusable.
  • Ok that's fair. Everyone is entitled to their own opinions. I simply just don't agree that it's "all" bad
  • Consider the source though.
  • Hyperbole's the greatest thing in the whole wide world! ;-)
  • To be fair the quality of the screen is bad, by all accounts the rest of the phone is head and shoulders above anything else.
    And before you say "well that doesn't matter cause the screen" just know I already knew you were going to say that
  • Make excuses much? The screen is what everyone looks at on a phone. A bad screen ruins the whole experience, no matter how good they say the software is on the phone. Totally inexcusable.
  • So have you seen the screen for yourself? I'm not jumping to any conclusions until my device is in my hands.
  • I've used 3 different XL's, at three different locations. After seeing all 3 with screen issues, I canceled my Oct 4th order of the XL.
  • Did you get a white one? Hopefully that bumps me up the shipping time list. Lol
  • Ha, I wish. I was about 10mins to late on the preorder page. No matter how many times I refreshed that page, I was never able to click buy now. If I did I would have taken delivery and sold it on Swappa. The panda is gonna be a hot commodity for the next couple months.
  • I only look at my screen when there is software making pretty pictures on it, so the software is the other 50%.
  • But you do look a the screen 100% of the time you interact with the phone. The camera as great it is will be of little comfort when you view the photos taken on said camera and they look washed out with navbar burn in obstructing it.
  • And