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LG V20 review: Everything a power user wants

LG V20

LG's flagship "G" series of phones have been solid hits for the company, particularly with the G2 and G3 that outpaced the competition in many ways. But seeing an opportunity for an even bigger and more feature-packed phone, LG unveiled a new device and entirely new line with the V10 in 2015. It was huge, rugged and packed an incredible number of features for a single phone — the selling point was that it was for "content creation" instead of consumption.

In 2016, the general-appeal flagship LG G5 has fallen flat, and is hardly on the radar of those looking for a high-end phone. Interestingly enough, the V20 looks and feels effectively like a larger G5 — though it retains many of the features and much of the V10's DNA. This combination of approaches makes the V20 dramatically more appealing to a wider range of potential customers, but at the same time works to differentiate by packing as many features and specs as possible into a single big phone.

With two screens on the front, two cameras on the back, a removable battery, Android 7.0 Nougat running the show and a pile of content creation features, the V20 is quite a handful. It's also commanding a large handful of money to acquire one. With LG failing to get out of the blocks with the G5, and building on a narrowly successful V10, can the V20 draw from both to be a success? We're here to explore just that in our full LG V20 review.

About this review

I (Andrew Martonik) am writing this review after three weeks using a pre-production LG V20, followed by six days using an AT&T retail version of the phone. The phones were used on the T-Mobile network in Seattle, WA and San Francisco, CA, as well as the AT&T network in Seattle. Both phones were provided to Android Central for review by LG.

LG V20

Less rugged, more appealing

LG V20 Hardware

Last year's V10 was a physically imposing device, and while that was appealing to a small group of people it wasn't the right strategy to be a broad hit. The V20 takes many of the hardware features that made the V10 appealing — a large screen, removable battery, dual cameras and a hefty metal frame — and implemented them with far more subtlety and efficiency. You won't find a thick rubber back or heavy stainless steel sides anymore, but you'll get something that's a bit easier on the eyes while still being extremely sturdy.

The one area where the V20 doesn't differentiate from the V10 is in its sheer size. Though it has trimmed down a bit in terms of weight, the V20 is still a massive phone. For a point of comparison, the V20 is actually larger in each dimension than the iPhone 7 Plus, which itself is also known for being a very large phone. At 159.7 mm tall it's even a smidge taller than the huge Nexus 6, though thankfully a few millimeters narrower and thinner.

  • 5.7-inch display
  • 2560x1440 LCD
  • Secondary screen
  • 16MP f/1.8
  • Secondary 5MP f/2.4 wide-angle
  • Laser, phase-detect, contrast auto focus
  • 5MP front camera
  • 3200 mAh
  • Removable
  • Quick Charge 3.0
  • Qualcomm Snapdragon 820 processor
  • 4GB RAM
  • 64GB storage
  • SD card slot

So what takes up all of that space? Well, from the front it's all about screen and bezels. Starting with a 5.7-inch display means you're automatically going to have a large phone — add to it the "second screen" and that makes the phone a bit taller. Add in about average-sized bezels, a front-facing camera and an earpiece for calls, and now you're in "huge" territory. Despite its size and focus on audio LG didn't go with front-facing stereo speakers, though, leaving the output to a single downward-firing speaker to the right of the USB-C port.

More: Complete LG V20 specs

The display itself — a QHD "Quantum Display" LCD — is really good, and unlike the past generation of LG phones gets very bright and stays vivid even in direct sunlight. It's not quite on the level of Samsung and the new Pixel XL, but it's darn close — I like it a lot.

The V20 is unapologetically massive, like the good 'ol days.

The glass around the screen doesn't extend fully to the top and bottom bezels, but flows nicely into the plastic (yes, the top and bottom are plastic for RF reasons) with curves shown off originally on the G5. It also smoothly transitions into the metal sides, which are actually part of the full removable back plate of the phone. LG has been one company that consistently puts value in having a removable battery in its phones, and it was basically a given that the V20 would follow suit. Rather than using a peel-off plastic back or odd modular bottom, LG went with a known but not often used strategy of a solid metal removable back.

The back plate is thick and extremely rigid, which is important — this bit of metal is the primary thing you hold on the phone every day, and the feeling of it would completely make or break the physical experience of the V20. The phone feels as though it's a solid piece of aluminum, even though the top and bottom are plastic, simply because so much of what you hold is this big chunk of metal. Now it honestly doesn't feel quite as nice as the Pixel XL, Moto Z or HTC 10 — you really can't fake your way to a unibody feel 100% — but it's damn good and much better than previous phones with removable doors. Importantly for LG, it feels like a different class of manufacturing from the G5's calamitous modular bottom and odd coating over metal.

This design isn't inspiring; it's materials taken to their expected conclusion.

Though LG clearly executed its physical elements well, I don't think it quite nailed the looks. This is a big silver or titanium grey rectangle with no eye-catching design flourishes — and that's really saying something, as I even found the Pixel XL (which many panned as being boring) to be appealing. The V20's design just feels ... aggressively average. Though the metal back is very well done, the subtle difference in texture and sheen between that metal and the plastic is easy to notice and tough to unsee once you do. The shimmery thin metal trim around the camera pod looks and feels more like cheap plastic. It's a huge grey rounded slab, no matter what angle you look at it from — there's nothing stellar to point to as a design feature that keeps you interested in it.

Design is subjective, of course, and some may appreciate the simplicity and lack of flare with the V20. And if you do, the fact that it's built extremely well and executed properly in terms of the hardware is extremely important. You're getting an unapologetically big phone that packs a ton of specs inside, including power user features like an SD card slot and removable battery, without compromising much in terms of feel or build materials — that's a win.

LG V20

First* with Nougat

LG V20 Software, experience and battery life

LG is framing the launch of the V20 by the fact that it's the "first" phone to launch with Android 7.0 Nougat out of the box, and for all intents and purposes it succeeded in doing so. The phone launched in South Korea back at the end of September with the then-latest version of the operating system mere days before Google unveiled the new Pixel and Pixel XL running Android 7.1 — so, mission accomplished. Those of us buying in the U.S. will technically be getting the second phone with Nougat pre-loaded, as the Pixels have already started shipping and the LG V20 doesn't arrive in U.S. carrier stores until October 28. This "issue" was mostly created by LG's release cadence, where it takes nearly two months after announce to get a phone out and on sale in the U.S.; but it doesn't seem too keen to change that right now.

Those particular quibbles aside, I applaud LG's commitment to launching with the latest possible version of Android at the time it actually announced the phone. LG has obviously been a long-standing partner with Google and that surely played a role in its desire to launch with Nougat, though simply choosing to release a phone in the fourth quarter always helps you coincide with the latest Android platform release as well.

LG's take on Android 7.0 is a bit more subdued than its implementation of Android 6.0, and that's a welcomed change. The quick settings, notification shade and settings have all taken on a stark black-on-white look that's clean and easy to navigate, and isn't too far removed from what you find on a Nexus or Pixel today. LG has also dropped a lot of the shadows and crazy colors, simply going to a flatter overall look with splashes of a turquoise color for effect here and there.

LG's latest take on Android is subdued and simple in many ways.

Functionally, things are a bit improved as well. LG's navigation buttons, while still customizable, are now actually standard buttons that interact with the system properly in terms of full-screen mode and the back button switching to a keyboard collapse button where appropriate. Its Recents menu is also Nougat-standard, including multi-window support.

Unfortunately you still get a handful of reminders that you're using LG's software. It has kept around the dopey animations on the lock screen and home screen, and the design of the launcher seems a bit stuck in the past throughout. LG's default keyboard is a bit of a mess as well. Thankfully you can get past most of these issues with a swap of the launcher and keyboard — as I quickly did on my review units — to get something a bit cleaner and more modern.

LG unfortunately still caves pretty hard to the carriers in terms of bloatware, with my AT&T model shipping with an abhorrent 20 apps from the carrier, plus additional steps in the setup process and changes to the settings. It's all too much, and it's an area I wish LG could put its foot down and stop.

Bloatware is still a problem, and you'll want to switch out the launcher and keyboard.

When it comes to performance, LG does a pretty good job keeping its software running quickly with the Snapdragon 820 processor and 4GB of RAM. For the most part everything was snappy and even heavy apps or multitasking weren't an issue. I did however come across a few instances where things would chug along at a slower-than-usual pace, though, and sometimes I went through a minute or two when apps took an extra moment to open up. After thinking this was an issue with my pre-production version I was disappointed to see the same happen on the full production AT&T model as well. To be entirely fair the instances of slower performance were few and far between, but they happened often enough that they were frustrating.

Maybe I'm a bit spoiled having just spent over a week with the Pixel XL ahead of reviewing the production model of the V20, but the contrast in speed and overall fluidity between the two is quite noticeable. The Pixel XL is just downright faster, smoother and quicker to do everything. As I noted in my review of the Pixel XL it's almost an imperceptible difference most of the time ... but when you compare it side-by-side to another phone, like the V20, that's just a little slower you can see how impressive Google's software is.

LG V20 second screen

Second screen

Just like its predecessor the V20's "second" screen isn't really physically a second screen as much as it's just a little extra bit at the top of the main display panel that operates independently. Aside from in the camera app, the extra portion is never made available as a true extension of the main display — it's purely dedicated to the second screen experience of glanceable and always-available information.

The small 160x1040 resolution panel can be configured to display up to seven different panels of information, which you can swipe through left or right independently of what's on the main screen. You can see things like a set of five "quick tools" for most-used functions, shortcuts to five favorite apps, music player controls or quick contacts. I mostly used the quick tools and favorite apps launcher, but never really got into the habit of using the second screen.

The second screen is neat, but far from useful on a daily basis.

Much like I found with the "edge screen" on the Galaxy S7 edge (and Note 7), the second screen doesn't really do much other than duplicate functions I can already do very quickly elsewhere on the phone. Just as easily as getting to the quick tools I can swipe down the notification shade. Just as quickly as swiping and then tapping on a recent app in the second screen I could just hit the Recents button in the navigation bar ... and so on and so forth. Add to that the fact that the second screen is at the top of an extremely tall phone, and it makes it (literally) a bit less accessible than the same functions elsewhere on the phone.

The second screen is also kind of in the way when you want to reach up and swipe down the notification shade — I accidentally opened apps or toggled Wi-Fi more than a few times when I was just trying to swipe down to view notifications. If you have the second screen enabled to work when the screen is off you can get some accidental touches on it while it's in your pocket, too — while it's useful to work with the second screen to quickly toggle the sound profile when the screen is off, I more than once pulled out my phone to the flashlight having been toggled on accidentally.

LG V20

Battery life

The LG V20's battery is removable and swappable for a fresh cell at any time, but that means that the battery itself is a tad smaller than you'd likely get if it were permanently embedded. 3200 mAh isn't that small, but given the fact that smaller phones like the Galaxy S7 edge and Google Pixel XL manage to have 3600 and 3450 mAh batteries, respectively, it's clear there's a trade off going on here.

You'll get through a day with a bit to spare; but how about that removable battery, eh?

LG's done a pretty good job at getting battery life to where it needs to be on the V20, but it honestly comes up a bit short of my expectations. Thanks to the big QHD display, always-on second screen and below-average battery size, the V20 is good for a full day of use ... but it doesn't always do it with much left in reserve. My typical day, as I've described many times in reviews, involves a few hours of "screen on" time, lots of time spent on Wi-Fi, all of my email and social media accounts syncing, plenty of time spent listening to music and podcasts, and frequent use of Maps, Drive, Twitter and the like.

With this usage, the V20 was good for about 15-16 hours to be completely dead. That means on average I'd be ending my day with something like 10-15% battery in the tank, which is right on the cusp of being worrisome for me. That extra 5-10% drop off of capacity compared to other big phones could add enough padding that I wouldn't ever be worried about battery life on the V20. As it stands, though, it's good enough, but not spectacular — especially for a big phone.

And for some, the combination of a removable battery that can be swapped for a 100% charge in seconds and Quick Charge 3.0 support is enough to make up for that. I personally have no desire to manage charging and keeping around phone-specific batteries, so I leaned on Quick Charge 3.0 instead, but some people are still clinging to the idea that a user-replaceable battery is a thing they need. More power to 'em.

Quad DAC and high-res audio

LG has hung its hat on high-resolution audio with the V series, and the V20 sports a 32-bit Quad DAC that you can quickly toggle on when you're using wired headphones. As I continually say when reviewing phones I'm not an audiophile in any way, though I do own and use a few pairs of nicer-than-average headphones. But no matter what you're listening to or what pair of headphones you have plugged in, you can clearly tell a difference in the audio quality from the high-end DAC on the V20. The audio is richer and fuller, with a wider range, and there's absolutely no downside here — you just get better audio any time the phone is outputting to the headphone jack.

My big question is this: if you didn't have access to the higher-quality DAC at the press of a button, or you were just listening to music on another phone with an inferior DAC, would you actually notice the difference? I'd posit that most people wouldn't, and while some of that comes down to the aspect of "not knowing what you're missing," there's something to be said for too much hype being put into these nicer DACs. Everyone will notice some sort of benefit, and better-sounding audio is always a good thing, but few people have the hardware or the ears to make the 32-bit Quad DAC in the V20 a selling point for the phone.

LG V20

Double the fun

LG V20 Cameras

The V20's camera setup is something LG can be proud of, though it isn't materially different from what we saw several months ago with the G5. This is the same dual camera componentry, pairing a 16MP sensor with a "standard" lens alongside an 8MP sensor with a wide-angle lens. You also get a hybrid auto focus system that combines laser, phase-detect and contrast auto focusing to select the best one for the scene.

LG V20 camera interface

LG's camera interface is pretty simple but brings your most-used functions easily to hand on the left edge of the interface, including the second screen for toggling between shooting modes. Frustratingly it's still missing an HDR toggle, though — you need to hop into the full camera settings to use it. The V20 also offers an extremely comprehensive Manual shooting mode, including a Manual video mode, which is a photographer's delight. The one shortcoming I find in the camera's software is its speed. Sometimes it's lightning-quick to launch and take photos, and other times it stutters and lags while opening or switching between the gallery and camera — I expect more from this high-end of a phone.

I absolutely love shooting with the V20 simply because of its dual camera setup that offers so many new and exciting opportunities, and those who have used the LG G5 know what I'm talking about. Just about every photo your friends and family post online today is taken with more or less the same focal length, providing the same look of "I took this with a smartphone and uploaded it." With a tap on the screen you can switch the V20 to a wonderful wide-angle lens that takes super-interesting photos, and that's wonderful. I found myself taking somewhere between one-third and half of my photos with the wide-angle lens just so I could mix things up a bit. It's a real treat.

The only upsetting thing here is the dropoff in quality on the secondary camera.

When it comes to overall quality, the main 16MP sensor is obviously the better of the two — and it's awesome. The main camera takes great, vivid photos that are if anything a slight step behind the likes of the Pixel and Galaxy S7 edge, but only in some situations. In most scenes, I saw literally no difference in quality between the V20 and the competition, and that lines up with what we found when spending time with the G5 earlier this year. LG is doing things properly here.

The real issue for me is the dropoff in quality when you switch to the wide-angle sensor. Its lower resolution and higher f/2.4 aperture don't handle low-light situations in any way the same as the better main camera, and that's extremely disappointing. During the day the wide-angle camera does just fine, taking some amazing photos, but when the lights dim you can no longer rely on that wide-angle camera to give you the quality you expect, and that's disappointing. If LG could have figured out how to put an exact duplicate of the main sensor behind the secondary wide-angle lens, I really wouldn't be able to find a complaint with this whole camera setup.

In terms of video, the V20 boasts all of the right features. Beyond its Manual video mode that I mentioned above, the V20 offers up to UHD video recording, tracking focus, electronic "steady recording" and super-high-fidelity audio recording from multiple mics. Videos taken on the V20 are steadier than most thanks to the combination of OIS (optical image stabilization) and EIS (electronic image stabilization), but the stabilization offered in situations like walking down the street come up well short of what Google does on the Pixels — to the point where I wouldn't be surprised if a software patch was coming to improve things. When recording the mics handle a high range of audio without distorting, though — that's really impressive. LG easily has the best overall setup for recording video on a smartphone, even if its image stabilization isn't as smooth as Google's.

LG V20

For the power users

LG V20 Bottom line

The V20 checks a lot of boxes in terms of features and specs: big bright screen, high-end internals, great cameras, fast charging, removable battery, SD card slot, fingerprint sensor, Android 7.0 Nougat, hi-fi audio, manual camera controls and so much more. But in putting this all together into one phone, it seems to be missing that extra little bit that makes it feel like a complete product to me.

The V20 includes a ton of specs, but is so big that it's unmanageable for many people. The removable battery is good for a small group of potential buyers, but the battery life suffers a bit and more importantly the build of the phone takes a hit (also losing waterproofing) to integrate the removable battery door. The second screen seems neat, but makes the phone taller and isn't all that useful on a daily basis. LG pushed to get the V20 running Android 7.0 Nougat out of the box, but its customizations still feel a bit mismatched and we have no solid prospects for regular security updates or future versions of Android.

The V20 is a great phone for power users, but some will notice its lack of cohesiveness.

There are two ways to measure the V20. The first is how it compares to its predecessor, the V10: the new model gets the hardware right, has better software and has retained the unique features of a second screen, removable battery and advanced camera and audio capabilities. It is quite clearly a huge upgrade from the V10, and in many ways a better complete device than the LG G5 as well.

Next, and more importantly, we have to look a bit more critically about how the V20 compares to its immediate competition from Samsung, Google, Moto and yes, Apple. Each of the flagships from the aforementioned companies offers a similar screen size, the same basic specs, a good camera experience, fast charging and long battery life, and in each case a better overall hardware build than the V20. Yes LG can lean on its great dual-camera setup, its slightly larger display, a removable battery and hi-fi audio ... but some people would give up one or more of those features for a more cohesive phone experience.

Late in 2016, smartphones are still all about compromises. Every single decision a company makes about a spec or feature has something else tied to it. With the V20, LG focused on getting the most stuff crammed into a single phone, and in the end the trade off was getting a phone that's not quite built as well as the competition, is a bit to big for many hands to manage and lacks the software polish to go against Google's own flagship.

Those who enjoyed the V10, the feature and spec junkies who are self-described "power users," will be all over it; and rightfully so, as the V20 does just about everything you could want and does it pretty darn well. The general consumers looking for a more thoughtful, well-balanced and considered phone are likely to drift in the direction of LG's high-end competition.

Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.

423 Comments
  • For those on VZW, this phone presents a better value than the Pixel for the following reasons: 1. Both ship with Nougat
    2. This phone is actually available online and in stores this week.Those willing to purchase at Best Buy, get $200 git cards with trade-in. This is in addition to the B&O Headphones
    4. Phone is cheaper than either Pixel.
    5. The quad DAC audio appears intriguing to many. I ordered a Pixel XL 128GB, but may cancel that for the V20.
  • Those are reasons that it is better for you, please don't pretend that those are universal reasons to pick one phone over the other.
  • +1
  • +1
  • You totally shocked him out of his pretending bubble. Well done!
  • Haha
  • To be totally honest, Just the removable battery makes the Phone a must have for me, i dont trust tech's center anymore
  • Those are the right reasons, though.
  • OK that doesn't look like an intelligent way to make a purchasing decision.
  • It's also cheaper on VZW than all the carriers, plus still get the free B&O phones.. I will be buying one today.. Haven't decided if I'll replace both phones with them yet however. Love Samsung, but they lost me 2 years in a row...
  • at a vzw store or online?
  • I did on the site, $672 plus tax.. Usually same in-store. Apparently they waived the "activation fee" this week on my account, so I pulled the trigger on it..
  • JUST bought one off Swappa for $685 shipped.
  • For those of us on Verizon (only service now where I moved), we don't get the phone selection everyone else does, especially if you are looking for a deal in the high to mid-range. LG has always been the bargain choice and usually the best bang for the buck. LG always makes great hardware, rarely cutting edge, but practical and dependable. Powerful work horses. They have never been the "WOW" phone, if that is what you want. I buy one year used and LG's go for dirt cheap. They are tools to me first, something pretty to hold is further down on my list. I wouldn't say it is an equal phone to the pixel, but I think that both phones are over priced. The PIxel is like how I view HTC, Apple, and Sony phones now. I love their phones and always say, I would buy them "IF" I could afford anything I wanted. Google is aiming the Pixel as an iPhone killer (or equal) and priced it accordingly. Their strategy just might pay off, who knows, but I won't pay extra just because it is a Pixel.
  • You can't kill the iPhone by being a worse device and just matching the price. If that was the case, it would have been "killed off" a LONG time ago.
  • |
    | It's not worse though.
  • I would say that it would be more accurate to say that the Pixel offers fewer comparable features for the same price.
  • Such as... Waterproofing? And...an unlockable bootloader? And...no audio jack? The iPhone only offers four things the Pixel doesn't: waterproofing, imessage, OIS, and 2x optical zoom. Pixel: faster fingerprint scanner, better cloud management, full NFC, EIS, Google Assistant (more integrated than Siri), audio jack, 24/7/365 support with live screen mirroring, shall I go on? Point is, when you buy an iPhone, you're buying Apple. Not the phone, the brand. That's why iPhone hasn't died - Apple has built too big of a name for themselves that people dont need to listen to what other phones offer because they already think they have the best tech in the industry.
  • It is true that the "Walled Garden" that is the Apple ecosystem is a big negative for us Androidheads. Plus the options regarding the Pixel are compelling. I would say that Water-resistance is a BIG tick against the Pixel. Not just because Apple has it but also that Pixel's other main competitor Samsung has had it for this past year. The screen to bezel ratio is probably the next detractor for the Pixel for many, especially when compared to other top tier Android devices. All in all I think the biggest tick against the Pixel is the fact that it is a first generation Pixel product. It really can't help that. But having the price come down, even if slightly will help to get it in customers' hands.
  • You forgot the Pixel also runs Google's flavor of Android. That alone makes it the better of the two
  • That is an opinion rather than fact. How software is presented is different for everyone for the most part. I rather enjoy what Samsung and LG bring to the table over stock android.
  • I do applaud your enthusiasm though. :-)
  • I respect your opinion and here's mine. My V20 is currently the best device that I can buy. Yup that's for me for sure!
  • If you like Vanilla
  • I LIKE CHOCOLATE! mmmmm
  • Couldnt have said that better
  • You forgot a staple advantage that was previously reserved to Nexus and only two other phones. Stereo speakers. The iPhone 7 Plus' stereo speakers are fantastic. I am trying it out right now after returning my 2nd Note7, and for the first time, am seriously enjoying an iPhone. iOS has come a long way with 10.0. The phone is by far the quickest phone I've ever used, and it's batter life is outstanding compare to all of the Android flagships I've tried. It's far from perfect, and if you told me 2 months ago that I'd be enjoying any iPhone, I'd tell you you're crazy. I had both the 6s Plus (for work) in my previous job, and various Android phones, and always hated the 6S Plus. The 7 Plus with iOS 10 is an altogether different and far better phone.
  • Same.
  • "Worse" isn't the word I'd use; "under-featured" is the word I'd use.
  • What is with the writer assertion there are no guaranteed prospects for updates? My 2 year old T-Mobile G3 just recently got a security update, my 18 month old midrange Stylo 1 went from KitKat to Marshmallow and is still getting updates and the replacement Stylo 2 is slated for Nougat. Why wouldn't their flagship get the same or better treatment? He seems to have come in to review anti-LG and tested the phone only after he replaced the launcher. That is not testing the phone out of the box, it is modifying in a way that not everyone else would do. How do you know the lag wasn't caused by a bad install of the replacement launcher or other incompatiblity? Review it again after reverting it back to factory.
  • Very good point and I agree. You took the words I was just going to write. Andrew is the wrong person to review this phone. He is a great writer and I like his sense of style, but he has always had a bias towards smaller phones and pretty phones. The V20 is neither. He started almost every section with something about how fantastic the feature was, then shot it down at the end. Can you really hear the difference of a high end DAC? And who wants to carry a 2nd battery, because if it was built in it would be higher capacity? And that camera, it is awesome, but still isn't as good as a PIxel or Samsung and he will test it later? And that 5.7 inch screen is beautiful, but it makes the phone to big? Really, come on Andrew! This was never a phone you were going to like and I knew it the minute I saw it was you reviewing it. If you want a pretty phone that fits the traditional mold and impresses your friends, buy an iPhone or a PIxel. Both are great all around phones. But again, that is not this phone, nor should that be the standard by which this phone is judged.
  • Very well said.
  • My thoughts exactly!
  • Bias towards smaller phones? I think you're mistaking "educated opinion that disagrees with me" with "bias" — there's nothing wrong with preferring one thing or the other, nor is there anything wrong with us disagreeing on what phone size is right for each of us. But there's nothing biased about the assertion that most people prefer a phone smaller than the V20. That's really not debatable — I acknowledge that some may like the larger screen, but at this size it's tough for most people to handle a phone this big in one hand, and they're going to look elsewhere because of it. Yup, I pretty clearly said I can hear the difference in the DAC. As I said in the review, the question is how much the average person cares or will be able to hear it. There's a difference between it being "A Thing" and it being "something people care about enough to buy a phone because of it." Sales of phones without removable batteries show a pretty clear departure in buyer preferences from needing a removable battery. And in return, batteries that are sealed inside phones have gotten larger. And yup, the V20's battery is — wait for it — smaller than the competition. Battery life suffers. That's a pretty clear line of thinking. The camera really is awesome on this phone. But no, it isn't as good as the Galaxy S7 edge (which I've been using for 7 months) or Pixel XL (which I've used for three weeks now). You see, there's a difference between what you say, and what I said in my review — I always test cameras for the reviews. A full COMPARISON is coming later. See the difference there? As I explain in the hardware section, there are several factors that make the V20 too big. The screen is one, of course, but the secondary display above it, and the average bezels around that large screen, directly contribute to the phone being one of the biggest on the market today: as I note in the review, it's bigger than an iPhone 7 Plus and even taller than a Nexus 6. These are just dimensions, they're facts. I'm really glad that you're pointing to all of my apparent biases and issues that I apparently had before I even used the phone, but you need to understand that that's not how I do my job and it's an insult to the integrity of Android Central that you'd think that I'd come into a review with a preconceived notion of a phone before even using it. There's a difference between being legitimately critical of a phone and being biased. Get a grip.
  • I have a couple of points. 1) As far as non-removable batteries/bigger capacity batteries getting stuffed into smaller sealed packages: If it turns out that a major contributing factor to the Note 7 battery fires due to stuffing too big a battery in such a small space, perhaps this is a case where the consumer trends aren't the smart way forward. Keep in mind this is only if Samsung confirms this was a contributing factor.
    Also I everyone seems to overlook the huge benefit of being able to replace your battery when it goes bad. Especially when we as consumers are holding onto our phones for longer and longer before upgrading. 2) If the V20 is using the exact same sensor setup as the G5, which is using the same sensor setup as the G4/V10, it really says something about how the larger sensor setup in these other 2016 phones (S7, PIXEL, ETC.) are really more of a lateral move in quality. More detail vs better lowlights. Thoughts?
  • @fatproduce 1) of course it's all just speculation right now. That may be at the top of mind as a going theory in regards to the Note 7, but several manufacturers are getting higher capacities into smaller spaces than the V20 ... and they're no more dangerous for it. There's a clear trade off between having a removable battery and a bigger sealed battery. This has been the case for years. 2) There's more to it than sensors, of course. Processing, lenses, etc. make a huge difference as well. I think it's a testament to how good LG's cameras have been the past couple of years.
  • @Andrew
    1) The Huawei Mate phones come to mind with larger capacity batteries. I guess this comes down to the age old removable battery vs built in argument. The one thing I do know is that it is a heck of a lot more consumer friendly to be able to switch out a battery if it is bad, rather than having to get a whole new phone. Going forward I think that a battery replacement should be part of the OEM offered insurance such as Samsung, HTC, or ZTE. 2) Very true. I have wished that the lenses on the V10 were higher quality. They take GREAT pictures kind you, but I tend to get a LOT of lens flares, especially on lower light. Have you experienced this on the V20 at all? I'm trying to set an example by posting constructive and thought provoking comments.
  • I liked your review. I really don't care if you or someone says u r biased. I like to read different point of views. What I think is funny is the person or people who think u r biased are the ones who r biased. I have the LG V20 myself. I have had it for 3 days and I have 11 more days to decide if I will keep it or not. I have replaced sealed batteries in the past and I have had my Note 3 and 4 batteries both replaced. I got the LG V20 simply because I believe all batteries will go bad. I want to be able to buy a new battery and swap it without opening the phone and voiding the warranty especially if I will sell the phone in the future. I also got the LG V20 because I am getting $200 for trading in a 2011 HTC Sensation phone which I can't sell for $20. Decent performer phone for $570 + tax (I don't care for the free headphones) and it has a removable battery are the reasons why I got it. I like to read what people find good and bad about a product, then I test it myself to see 1) R the negative things mentioned really exist and if they do 2) can I live with them? Again, I enjoyed reading your review and looking forward to reading your next review :)
  • The V20 uses a different camera sensor on its main camera. The G4/V10/G5 uses a 16MP Sony IMX234 with a native 16:9 aspect ratio The V20 uses a 16MP Sony IMX298 with a native 4:3 aspect ratio
  • The battery life on my S7E is great. I used to have a G4 and still have a G3. Battery life is better on the S7E. I'm going to attribute that to 600 more mAh, more efficient and powerful SoC, more RAM and the AMOLED display. Andrew, you said it yourself, this phone hasn't slowed down in 7 months which is not typical of a smartphone. Mine is only a few weeks old so that bodes well. I am concerned about the battery's lifespan. This is an $800 phone. The replaceable battery on my G3 is meaningless because it is the Soc and software, over time, that are the issue. I get the feeling the S7E will have more staying power from a software functionality and feature standpoint. The question is: When the Li-ion no longer holds a meaningful charge will it be worth spending several hundred to have the battery replaced over just buying another $800 phone? Hey, how much DOES Ubrokeifix charge to replace the battery any way?
  • Get over yourself. Comments section is always harsh. You might want to put your big boy pants on if you want to live here. ;)
  • @OLD_HATCH Been at AC for over four years. I know how the comment section gets. But that doesn't mean I can't respond and tell people how ridiculous they sound :)
  • I like Andrews style of writing a lot. Of course he has his opinion. I appreciate his opinion. I think AC does an excellent job on their round table type discussion on a phone a little while after it comes out. Every person values different things. If Jerry reviewed it, it would likely come off a little differently. Obviously.. Great review Andrew. I was hoping you would review it.
  • Andrew can you give your thoughts about the sprint version missing the stock LG apps including gallery messaging calendar email calculator music etc.
  • - "I acknowledge that some may like the larger screen, but at this size it's tough for most people to handle a phone this big in one hand, and they're going to look elsewhere because of it." No one seemed to have a problem with the size of the Nexus 6P. As you have a preference for small phones you continuously say this phone is to large. If you want this to be a 5 inch device that's fine but do not keep docking it because its not something it was never meant to be. The color red is not blue as much as you want it to be. It was never meant to be a one hand device. It was meant to be a phablet. You should have reviewed it was a tablet. As far as I'm concerned, a couple mm larger than the note 7 doesn't really matter when you're using it with two hands anyway.
  • Glad I'm not the only one who got put off.
  • LG updates phones, yes, but we don't actually have any promises, indications or examples of LG keeping up to date with things in a timely matter. My V10 is sitting here on Android 6.0 with a July 1 security patch. My G5 is sitting here on Android 6.0.1 with a July 1 security patch. Updates are important — depending on how you rank features, you may think they're more or less important than other people. I tend to put them pretty high on my list. Now, on the assertion that I didn't test the V20 on its stock configuration. I test EVERY phone in its bone stock completely unaltered appearance for the beginning of every single review. The first two weeks using the V20 were on the stock launcher, apps, keyboard, everything. Just in case something had changed, I did the same on the production V20 for 3 days of the 6 using it before this review was published. I ALWAYS use the phone as they come out of the box, because that's the way people will most often experience them, whether or not they eventually switch to a new launcher or keyboard is up to them. I wouldn't be able to write definitively about how I feel the launcher and keyboard and other apps perform if I didn't use them first, so I don't. But please, continue to make assumptions. And I'll continue to reply to them here explaining where you're incorrect.
  • How much of a difference was there between the pre-production hardware/software and the retail hardware/software?
  • As is always the case, the pre-production software was less stable and offered worse battery life. I was happy to see that both of those improved on the production unit, but as I note in the review that wasn't the case across the board — there were still some random slowdowns and jitters in the full production software as well.
  • Hmm I wonder if getting those pre-production phones in your hands were LG's cut-throat move to get in front of the Note 7 when they started going up in flames.
  • LG pretty consistently offers up pre-production phones to reviewers to get a longer-term look at them, following up with a production unit for a final review. This didn't just start with the V20.
  • Andrew any ideas why the sprint version is missing most of the stock LG apps including gallery messaging calendar email calculator music etc? I was lucky enough to get one Friday from a sprint store and am baffled as to why so many lg apps are missing on this version.
  • "My V10 is sitting here on Android 6.0 with a July 1 security patch."
    That's the problem with LG, no consistency. My V10 (in the UK) got the September security patch in September, so why on earth would you not have at least that in the US? I kind of agree with you on your general conclusions. As a happy V10 owner you would think I would be all over the V20 - it is better in every single way than the V10, both in specs and their implementation, and yet there IS something missing the makes me baulk at paying another wedge of cash for it. I think it is down to the fact that, love it or hate it, the V10 looks different and feels different in the hand than any other phone. With those stainless steel rails, that industrial rubber back and second screen, the V10 has "character" I suppose. This is obviously a very personal and hard to quantify aspect of a device, for instance, unlike most, I think the Pixel phones have a distinct character to them. This V20 doesn't, for me and although I'm sure I would be perfectly happy if I got one, I have no desire to rush out and buy one. Which is a shame.
  • I'll admit I like the look of my V10 over the V20 I now use. However the V20 is lighter and thinner than its predecessor. I bought it for many reasons but because LG still offers removable batteries they get my support over my once Samsung centric world.
  • Agreed. The design of the V20 leaves much to be desired to me. I loved the V10 design instantly. I wish they had done something interesting with the colors of the V20. Instead, I got staid dark gray. However, it is better than the V10 in every way, and I will upgrade for that. I will try to find a cool case that makes the design a bit better.
  • Is your G3 getting updates every month?
  • Last one was August. No surprise as the release date is now 2 years ago.
  • Still only two months back on a 27 month old phone. That's actually surprising (I have a G3 as well). Still I like seeing the 09/01 on my S7E better. I'm just remembering I think I heard that the G3 is slotted to get N (I actually posted above it would never see it). I'll have to find that article again.
  • This phone is like $200 cheaper than a 128GB Pixel XL, with a MicroSD Card Slot. Just the price is enough to put it over, IMO. The fact that it ships with Nougat, is actually available to buy, and records much better video with better cameras is icing on the cake. LG's camera software tends to overexpose things, I think to brighten pictures up. Use manual mode and this camera will blow the Pixel's away in both Photography and Video. The Optics are just better, and LG's stabilization is superior, as well. iPhone level. The phone is designed for power users. If you want a faux iPhone experience, however, the Pixel is a better phone.
  • See, somebody "gets it". Considering the price, features and carrier giveaway, not a bad price at all.
  • I had a LG-G4...any OIC on the V20
  • Not on Sprint unfortunately
  • If you will receive your pixel in the next few weeks then sell it on Ebay and you will probably have enough profit to pay for half the V20 cost.. Pixel XL 128's are a Rarity at the moment.
  • I have yet to even see a 32GB model available!!
  • Been to 2 VZW stores in my area yesterday and today, they have plenty of 32GB available in all colors. No one wants a "flagship" phone with 32GB storage.
  • stupid to even make a 32gb if you don't have MicroSD exp.
  • Same here in my area. Only 32gb available. Ppl care for onboard memory more than cloud
  • Agreed. Even iPhone users are buying the 128GB models now that it's the "middle" model. 32GB on Android w/no expandable storage...with iPhone pricing... good luck with that
  • Stick with the Pixel XL, you will regret buying the LG, LG has had quality control issues, also the Pixel supposedly has a fantastic camera, great screen, pure Android is buttery smooth, and you will get instant updates from Google, trust me on this, I am currently using a Nexus 6, and will never buy another Android phone that does not run stock Android.
  • Oddly enough I ditched my Nexus 6 after a year,for the LG V10 and although I liked both phones, the features of the V10 putit way over the top for me. I had 0 quality issues with both the Nexus 6 and V10 and the V10's camera is awesome and the V20's is even better.
  • I ditched my Nexus 6 for the V20 with absolutely zero regrets. It has all the features I really want in a phone
  • Same here, upgraded from a Nexus 6 to the V20 and haven't regretted it at all. Those front facing speakers on the Nexus are 100% great though :)
  • To each their own. This V20 is easiest the nicest most feature (not gimmick) rich phone I've ever used. It also looks and feels premium. Starting out with 7.0 isn't bad either.
  • I had two LG phones; a G3 and an Optimus G Pro (I think that's what it was called), and I had ZERO problems with either of them, other than lower than hoped for sound quality through the 3.5mm headphone jack. I have, however, had problems with the Nexus 6 I've been rocking for the last two years, even having it replaced once under warranty, due to problems with my battery (It lost its ability to hold much of a charge; would get EXTREMELY hot during charging, and the battery obviously became misshapen, as the phone had a noticeable bulge right where the battery was). It was a HUGE hassle with Motorola to get it replaced; I even got charged the full price for the cost of the replacement phone because FedEx screwed up and sent it from Phoenix to Syracuse, NY, instead of from Phoenix to Houston, TX (or, wherever in Texas it was supposed to go - I don't remember). Neither FedEx nor Motorola would reimburse me for the NSF charges that this resulted in my bank charging me (nor, would PayPal). But, that six inch screen on the Nexus 6, though - THAT'S why I'm still using it! I just can't go back to a phone with a smaller screen). And, I'd HARDLY call vanilla Android on my Nexus 6 "buttery smooth". If I can root the V20, THAT'S going to be my next phone (unless, somehow, I can get that Xiaomi Mi Mix!).
  • Quality control issues, like, it seems, lg phone are the only one I see that have the demigod crash Handler screen of death.
  • No OIS means the fantastic camera will let you down at times. For me, that's huge. Additionally, the lack of storage expansion is an absolute deal breaker. 128gb is simply not enough for any device I use.
  • how about the Pixel XL looks like a phone from 4 years ago, has no MicroSD exp, and no removable battery....those are all HUGE reasons to me. Not to mention huge price difference.
  • Software on LG is enough to make me stay away from their phones. Stock android on the Pixel runs so efficient it's insane.
  • I'm currently running a Pixel setup via Action Launcher 3 on my G5 and it fly's. Fantastic proformance. Not saying the Pixel isn't better, it is. Just saying, the G5 performs well.
  • I could not have said it any better myself. My Nexus 6 is unlocked and rooted, which means I can tether to my hearts delight "using my Verizon unlimited data plan", I also have adblocker installed, so websites come up in an instant "no adds to slow down the experience", phone is buttery smooth, also battery life has improved dramatically with 7.0, sorry but no Android phone for me that is not Pure Google. Also the front speakers rock.
  • I have read many reviews, all say this phone is great with earbuds or head phones, but how are the speakers? I want some loud speakers on my next phone!
  • FYI, the Pixels have a dedicated DAC as well now, it's part of the 821 upgrade.
  • I agree. The promotions for it alone are rewarding. The quad dac is amazing and even less body to screen size. The pixel gas a large chin
  • O.K., here's another reason the V20 is better than the Pixel or Pixel XL: Removable storage. Does THAT clarify things for those of you who are apparently confused?
  • Agreed.
  • My fears were real then. The battery life is really that bad. Coming from an HTC One M9 I want to upgrade to a phone that can handle a heavy use but still quite some juice at the end of the day. Seems I'll have to pass on the V20 :(
  • Zerolemon will probably make a 9000/10000mah battery for it.
  • But that will make the phone way too bulky and I really don't want that
  • Ah got you, if it's a necessity for you, you can always get what I assume will be released- a battery charger bundle (external charger with an extra battery) for the V20, at least that will be what i plan to do.
  • Those are comically large though. A 4500mah would be more practical for carrying.
  • Not like they could make a battery for anything else on the market. :P
  • Yep. My wife's V10 battery life was criminal and when I saw the price and only 200 mAh increase in capacity,i knew it will disappoint. So, I just got her Droid Z Play - what a beast ! First phone she couldn't kill by afternoon :)
    If 200$ trade in at BB offer lasts longer and they sell it unlocked but VZW compatible, I might get it for myself.
    As much as I wanted pixel, the price is too high to overlook the lack of stuff I need in a phone
  • You're right! I would have looked at the Pixel if the price was reasonable and also had a Micro SD card. And I would pass on the latter if the 128GB model was affordable!
  • That was a major deal breaker for me as well.
    And dat speaker. Mid range phones , sound better :)
  • V20 sucks.!.for 45 minutes the usb sign kept coming up and vibrating asking me to choose an option but not letting me...it just kept on over and over...Its vibrating as I write this for no apparent reason...it freezes up and the camera sucks...I chose it because its big...I love big screen and unfortunately had to get rid of my Note 7 but I really really regret getting this phone...Never been a LG fan and now I remember why...smfh...
  • NY V10 battery definitely left much to be desired. However, I've had nothing but a great experience with the V20 after 5 days of use. I'm enjoying it more than I anticipated. I was undecided and then the Pixel XL was out of stuck until nearly mid-November. Plus, Verizon came with the early online option and I got it within a day. Note 7 is still sitting here (off) waiting for a return box.
  • I've been using it since Friday. Coming from an LG G3, and using this the same way I used that phone, the battery on the v20 is lasting me about a day and half compared to about 13 hours on the G3.
  • I wasn't expecting much from battery. G3 and G4 weren't spectacular, not with my heavy use. However, I'm perfectly okay with carrying a spare battery. It takes a few seconds to swap the battery out and that effectively doubles your battery life.
  • Or just pick up a 8000mah power pack from Monoprice.com for $10 and charge it whenever or wherever you want.
  • Why would you choose to carry a bulky power bank over a slim battery that easily fits in your pocket? That doesn't make any sense. You're still tethered to a charger with a power bank. You're better off with a second battery.
  • Portable batteries easily offer multiple charges, the ability to charge multiple devices at once, don't require a proprietary charger themselves and are universal for all devices, rather than being tied to just 1 phone. There's clearly a reason these sell well.
  • Most people either aren't carrying around multiple devices or don't need to charge multiple devices. Those people would benefit more from a spare battery than from a power bank. You don't have to carry around a charger, you only need to carry around your fully charged battery. And power banks sell well because consumers demand more power than we're given and it's not like you have any other choice but to carry a power bank...unless, of course, you're using an LG phone. The option is either tethered to a wall or tethered to a brick. Or, with LG, you just pop off the back of your phone.
  • Or, as I explain in the review, you can get a phone that just makes it through the day with juice to spare and doesn't need a power bank or a removable battery? I mean, we can go on and on like this ... the market has clearly spoken: they want bigger internal batteries, not removable ones.
  • The market does want bigger internal batteries... but we're not getting them. I'd love a phone that checks all the boxes that will last me a whole day without a power bank or a removable battery. Unfortunately, the Moto Z Play doesn't check all the boxes. We don't have to go on, considering my first comment was me saying that I'm okay with swapping batteries, someone telling me to get a power bank, then me saying why. My mistake for using the general "you" in reply rather than just saying, "I." But there's no point in going back and forth regardless. Some people like carrying around the extra bulk. Some don't.
  • No phone could get me through an entire day
  • NO PHONE
  • I don't know... Samsung made a killing selling phones with removable batteries. I remember seeing a ton of Note 4s out in the wild. It didn't seem to bother anyone that you could replace the battery at will. Just speculating, but if the S6 had a removable battery and comparable build quality, it still would have done really well. While bigger capacity is nice and all, poor battery life didn't seem deter anyone from buying several of the previous iphone models with less-than-stellar SOT.
  • No; the market does NOT want bigger internal batteries, rather than removable ones - where do you get that?! Every, single time I read things about another phone being released with a non-removable battery, it's always (well, usually) talked about in a negative manner, like it's not as good as having a removable battery. And, I don't understand why having a non-removable battery should allow you to have a more powerful battery than having a removable battery - they can't pack the same amount of power in the space in which they place a removable battery, as opposed to a non-removable battery? I, personally, had a bad experience with getting my Nexus 6 replaced under warranty, because I had to send the entire phone back, as opposed to just the battery. That bad experience caused me, because of a screwup by FedEx, to mistakenly get charged the full cost of the replacement phone (which, was eventually refunded to me), and that caused my bank to charge me well over $100 in NSF charges. Between Motorola; FedEx, and PayPal, they ALL weaseled their way out of reimbursing me. I MUCH prefer a removable battery; if for no other reason, I can just pop in a new one if the one I'm currently using is running low (I always usually buy the best; latest, and greatest phones available, and have yet to own a single one that could make it through an entire day on a single charge)!
  • That might be a somewhat good solution for long-term Li-ion degradation. With a long enough cord it would not be too terrible to have the phone tethered to a power pack.
  • Unless you are out camping or hiking and you 2 batteries run out of juice. And the cost for 2 OEM batteries is much higher than a power bank.
  • I've had the phone since last Thursday and the battery life has been great for me.
  • Ditto. I came from a Note 5 and the battery is lasting me a lot longer. Not sure if it's the battery work they've done in Nougat, or a more efficient SoC, but I definitely notice it lasting longer.
  • I, too, am coming from a Note 5 and the V20 has fantastic battery life compared to my year old Note 5. One of the reasons why I wanted to upgrade. I don't think the Note 5 would last another year with that battery. I also ordered the V20 battery and charger from Amazon, so I will at least have a battery replacement if the original wears out.
  • Curious what your screen on-time is.
  • Battery life for me on the V20 was excellent. Far superior than my Samsung S6 edge+, Easily went through the entire day, normal phone calls, texting, and listening to music. At least to me it is one of the better phones I have owned. First time I have owned an LG phone. Other phones I have had are HTC, Samsung, Nexus 6P, Iphone. Its battery performed better than all the phones except the iphone, but with moderate use I don't even notice the difference
  • well the S6 edge+ battery life was the worst I've ever seen.
  • It's pretty good. I'm a delivery driver and it survives me an entire day including using it for spotify and navigation for about 4 hours. Barely. But it gets there.
  • For me, the V20 is BETTER battery life wise than my N7 was (both of them) and they were excellent. I think if you take a look in the forums that many are finding this to be the case. And, the ability to pop in another batter vs having to use a cabled power pack that doesn't charge instantly, is a huge plus for me.
  • The battery life on my V20 is good...
  • I'm getting over 6 hours sot with heavy use on and off wifi. This V20 is the real deal.
  • I'd rather have smaller bezels and an overall smaller phone than the second screen...
  • Fortunately, that second screen only adds to the height and doesn't affect how the phone's usability at all. Smaller bottom bezel means it'll be easier reaching the top of the V20 main screen than it will to reach the top of smaller 5.5" screens.
  • The 2nd screen is very useful IMHO. Everyone uses their phone differently.
  • how about larger bezels and no 2nd screen = Pixel XL, LOL!
  • Another solid option for Android users, I feel like we have some fantastic choices this year. Better than in years past I think. I am really looking forward to seeing how the ecosystem grows next year.
  • Really? I was thinking the opposite. Nothing released this year wowed me.
  • That is fair enough, I just think we have a variety of devices that are all really good. They might not wow you but that doesn't change the fact that there should be something to fit most user's needs.
  • Note 7 was the best :( just the look of the Pixel was disappointing to me, I like the Nexus 6 better!
  • Largely the same boat as you. Only phone that disappointed me was the G5 (and the XPERIA X Performance). A lot of the other offerings were much better than last year's, and I don't mean in terms of hardware upgrades. I mean in terms of the experience and just how much this year's phones have improved. That said, the discontinuation of the Galaxy Note 7 due to its battery fires is a significant dent.
  • I really do miss my Silver Titanium Note 7. The LG V20 will have to do until the Note 8 is released. I have T-mobile with Jump and JOD lines, so Google Pixel XL is not going to work for me. Unless Google gets wise and releases the phones to all carriers.
  • I picked up my v20 yesterday and so far I must say... This thing ticks most if not all of the boxes for me. In 2016 I have been all LG including the v10 at the end of last year. All of the things that were missing from the v10 have been resolved in this phone and I am extremely satisfied. The g5 was great without the friends gimmick and I loved that phone other than the small size. I have to say, good job all around on the v20, lg!
  • No ANT+ radio, Samsung Pay or water"proofing"...
    Those things are important to me otherwise I love the LG phones I have had.
    S7 Edge checks the boxes for now.
  • I've never had one phone that I needed water proofing for myself. Don't know why everyone is so stuck on that particular feature. Don't hold your phone over the porcelain God while ******* and you won't have that problem.
  • Everyone is different - I ride my bike often and can sweat and get caught in the rain - prefer to not worry about plastic bag because I like access phone to take pictures while biking. Sammy Loop Pay is brilliant (older terminals) when compared to Android Pay... And the ANT+ allows me to communicate with power meters and other ANT+ devices that is common for Garmin devices. But I loved my LG v10, LG G4 - I'm sure this is a great phone but I am avoiding this and the pixel for the few reasons I mention. YMMV
  • Fair enough. I do wish android would implement a system as reliable as Samsung pay..... I've never used ant+ personally and as far as the biking portion, I totally get that. I live in Seattle and a phone wouldn't last long on a bike ride here.
  • I thought Loop Pay was no longer a thing.
  • I definitely can't get it in the play store.
  • Loop pay was bought by Samsung and integrated into their latest phones. It requires loop hardware and accompanying software (Samsung Pay). It works on many terminals that don't support NFC.
  • Waterproofing is nice if you get caught in the rain or if you are out on an extremely hot day and sweat a lot. So just because you can't see a need doesn't mean it isn't an extremely nice thing to have.
  • Lol only a Samsung can wow apparently. I don't get what's the appeal of a unibody feel being more important than a removable battery.
  • Because people actually care about what their phones feel like. And far fewer people care about being able to remove the battery.
  • You mean for the ten minutes they touch it before they put the case on it?
  • Not everyone uses a case. But yes, even then. You're absolutely correct.
  • Hey Andrew... saw you are soccer fan.... any favorite fantasy soccer app? *sorry... side note to photo of your apps haha!
  • I play Fantasy Premier League with the official FPL app. It's oddly a little crashy for some things so I end up using the mobile website a lot!
  • I'll have to check that one out.... thanks.
  • Yes, like Note 7 users... :-) Coming from a Note7/Galaxy S7 Edge I'm happily going to jump to the V20 as the design is easier to protect and use. The Edge screen looks great but is a pain in the butt to protect and accidental touches etc. are downright annoying. Everybody has different needs but honestly the Pixel XL is downright boring to me, the back is jarring to look at it, and from the front it might as well be an iPhone. But again different strokes for different folks. From a size standpoint half a millimeter taller and .2 millimeters wider is nothing, but somehow the iPhone 7 Plus is a big seller. As far the second screen goes when the device main screen is off the second screen is far more functional than any other implementation by any other device out there. I truly have missed the second screen on my V10. And having the ability to put in a new battery is far and away a better experience than having to plug in a cord to recharge, not too mention easier to fix if there are issues ala Note7.
  • Completely disagree. Case and removable battery is more important to more people.
  • Unfortunately because the V20 is not a "mainstream" device most of the reviews will have the same narrative: LG V20 is a capable device but just ok because most people don't care about the features it presents. While this was a good review I feel like that's the feel I got from reading it. It's great but because most people prefer premium looks or bigger sealed in battery and most people don't have a decent enough pair of headphones to notice the hifi QuadDAC and other features it offers its just ok. The V20 is just different and most reviewers don't know how to categorize it.
  • There are many reviews out. All positive. The phone is top notch there's really no denying that.
  • Let me think.... removable short battery or water resistance battery / water water / battery hmmm?
  • Got it - Water resistance with larger capacity sealed battery... that's better, but did LG stick with a tried and tested customer preference.
  • I'd love if they can do the IP67 Samsung done on the S5 which must obviously be patented.
  • Also Andrew, you didn't get too deep on the main camera at night shots. I saw a couples ones you posted but can't really see if it's really good or if it could not always be reliable. Any thoughts on this one? Can it compares to the Pixel and the GS7 in those settings?
  • I'll be working up a proper comparison between the cameras on the V20 and Pixel XL, but as I said in the review the main camera is about comparable to what I've been able to get out of the GS7 edge and Pixel XL in all situations. It's a really good camera.
  • Great! Thanx, I'll be waiting then.
  • Sorry, I'm done with LG. As much as I have loved my Urbane and V10, I'm ditching them the first chance I get. I have been on the phone with them way too much and I continue to have issues with it.
  • LOve this phone but it does has some issue with built quilaty.
  • how so? it has a MIL-STD-810G rating.
  • This phone lags. My Asus Zenfone 3 Deluxe does not lag at all. I thought the Galaxies lag but this lag even more. I want to note that I have mostly the same apps installed on the ZF3D amd the LG V20.
  • That's unfortunate. I haven't experienced any lag yet.
  • Neither have I and I've been throwing everything at it.
  • Haven't had any lag issues with my V20 so far.
  • As a G2/3/4/ V-10 user, my only issue is with their software implementation of Android. If LG were to tone it down in much the same way that Motorola, HTC, and One Plus does with their software, LG would hit it out of the park. Add to that, the second camera needs to be able to work in low light. LG
    could do another dual camera set up but rather than 1.8 on the pixel size move to 1.55 on two 12mp cameras....that would be insane. With OIS, PDAF and
    laser auto focus it would be a beast at night.
  • A move to UltraPixels would leave you with the same flare and halo issue the HTC and Pixel phones have. Be careful what you wish for.
  • Right. Why do OEM's add skins? To differentiate. But with the hardware differences on here, just go stock Android would ya.
  • Yesterday I got 21 hours of battery life with 4.75 hours of SOT with 32% left.......?
  • Relative to the user :) If you are happy- that is key! I expected about 4.5 SOT as total, based on my use and the hardware of the V20.
  • Oh yeah, I know it's relative.. lol it's just that my experience has been amazing, as well as lots of people in the v20 forum on this site.
  • +1 Even the reviewer is just giving his opinion is not absolute. Take the 2nd screen for example. I am always using it, but he doesn't think it will get daily use...and that may be the case...for him. It is what it is. I've done a live side by side comparison with a Pixel XL and watched a couple of similar comparisons on YouTube. There are definitely areas where the Pixel shows faster response but I honestly expected the difference to be greater. On several occasions, the V20 was faster to perform tasks than the V20. Everyone's experience will differ. That's inevitable.
  • I have no complaints about battery life the sot has easily exceeded my expectations.
  • At this point SoT isn't even very good at telling the whole story. First day of having my Pixel XL I got around 6 hours of SoT with battery to spare, of course I didn't play any games, didn't stream anything, and had a solid wifi connection the whole time. There are so many factors that go into battery life that at this point I find most predictors to be rather pointless.
  • If my Nexus 6 died tomorrow, this would be the replacement, I think.
  • We don't want your Nexus 6 to die. Live on Nexus 6. Live on.
  • I went from Shamu to the V10.
  • My N6 screen cracked and I'm looking for a replacement. The V20 is on my short list. I really just wish it had stereo speakers.
  • When can AC get reviewers with full sized hands? I am not giant, and I have never ever had a problem with a phone being too big for my hands. Yet any phone that is over 5 inches is too big to handle for most reviewers
  • It is almost like people have different preferences regardless of hand size.
  • +1! I have long fingers yes, but that doesn't mean that I would be interested in a big phone. I actually prefer the smaller phones.
  • My hands are big enough to palm a basketball. That doesn't mean I enjoy using big phones or they make sense for most people. The V20 is a really big phone. Far too big for many people to manage in one hand and maybe even too big for some to fit in a pocket.
  • "The picture quality in this UHD disc is too good. Most people don't own 4K BluRay players." OP is right. Not a regular, but it seems like every time I show up to read a review on a phablet I'm interested in, somehow the screen size is an issue. I mean, you'd kind of hope the reviewers would understand that folks who feel the Note/V20 screens are too big are likely opting for the S/G series instead. Crazy, right?
  • The analogy you make is ... well, not an analogy. Having a UHD BluRay player and being ready for the future even if you don't have a 4K TV doesn't have a detrimental effect on the use of the 1080p TV you have now. Having a big phone that you can't hold in your hand has a real downside ... in that you can't hold it in one hand. I also don't understand why people think that I don't "get" big phones. In every review I clearly state that some people like them, but that they aren't necessarily for me ... particularly when the phones are big for no reason and that size actively hurts the usability and general appeal of the phone. If you like big phones, go for it — don't tell me I'm wrong for not wanting a big phone myself.
  • Kind of missed the point there entirely buddy. Granted, it was a bit of a reach on my part, but 4K BluRays exist for folks who want them the same way Phablets exist for folks who want bigger phones. Don't like phablets? That's perfectly fine, but either be a professional & keep the "too big for my hands" garbage out of the reviews or pass it off to a different writer. Nobody looking to buy a V20, Note 7, iPhone 7+, etc etc are going to be surprised by the apparently outrageously huge 5.7 inch screens.
  • When you get older bigger is better
  • When can we get commenters who don't try to insult us because we don't like something? Never.
  • ok my apologies, my comment was a little insult-y. However I do stand by my opinion that you all go overboard on size complaints.
  • I don't see why everybody flips out either. A review is an opinion that is biased to certain facets of the writer whether intended or not. They objectively try to bring a review of their usage and limited experience. Certain features may be more important or less important to each of us, but in the end we EACH on our own must make the decision. They aren't buying the phones for us. Read multiple reviews. It's ok to disagree and still be respectful whether we agree or agree to disagree. In the end it's a phone. In a few days the next great one will be out!
  • Damn, glad someone gets it. +1 to SaltGuy.
  • The insults are silly, but it's hard not to be irked by the persistent tendency that tech bloggers have of favoring prettiness over functionality. While everyone is entitled to their own opinion, to an outsider it does feel like in aggregate tech reviewers (incl. Android Central) have a measure of influence on industry trends through reviews etc. I think that's why some commenters get so upset. They see reviews as pushing the industry in directions that they don't like. btw. rock that beard!
  • If only the v20 was a little smaller and had an amoled screen.
  • Apparently the smaller version LG stashed away and didn't even reveal until it was unveiled as a Japanese exclusive and with water proofing. Oh LG. Let's make all the dumb decisions with this V20 launch.smh
  • They need to bring the v34 to the states. Lg has always made a better version isai for japan year after year. a 5.2" new lg is greatly needed.
  • Why do you desire an AMOLED screen? The V20's display is really nice.
  • I haven't seen the new lcd on the v20. It is just that all my previous lg lcd screens were dim and not as power efficient. Maybe this one is different
  • This one is definitely different. I agree the previous LG screens were rather dim, but this one's really good.
  • What about color calibration. Is it oversaturated like V10 or closer to reality?
    I see no point in making the best manual camera features and not be able to see the picture you are about to take.
  • The screen is good on the V20 and I can even see it in the daylight. I live in Phoenix AZ "The Valley Of The Sun" so being able to see the screen in the daylight is big for me. I had a hard time seeing my Nexus 6 in the bright daylight.
  • yep, kind of a deal breaker for me....I require AMOLED for 'Dynamic Notifications'
  • Second screen kinda takes care of that
  • Coming from a G3 (rooted, custom rom) I wanted that phone so bad but then I was given a - tata! - Note 7. Unfortunately the experience was short lived (we all know why) but after using that I could never go back to LG. Also played around with my wife's Moto Z play droid (impressive) but bought a Note 5 instead. Next year Samsung is gonna be back on their feet with a fantastic new Note (or whatever they're gonna call it then) and I'm gonna jump on it. Interestingly, I always hated Sammy, lol!
  • I had a G3 and the V10 behind that. I will never buy an LG again. They were good phones at first, but by 7 months in, both started having issues staying connected to my bluetooth devices. At 8 months my G3's SD card slot completely stopped working. At 9 months my v10 started having artifacting issues on the screen. At 10 months the v10 went into an irreparable boot loop, (which apparently isn't an uncommon issue for the LG phone) necessitating a replacement from the manufacturer (and me without a phone for 5-7 working days). At 14 months, my G3's screen completely died (2 months out of warranty). 2 flagship phones, same manufacturer, both unuseable in less than 15 months with a litany of hardware issues along the way. LG just doesn't make a solid phone.
  • It is weird to me that lots of reviews seem to ignore the myriad problems that plague a not insignificant number of LG phones. I think they have serious QC issues.
  • I've only had the bootloop on the V10... Not any of the other issues mentioned above. However, after 7-8 months, a bootloop issue is unacceptable. I had the Note 7 coming from the V10. I am hoping LG has addressed the past issues and that I won't see these issues with this phone.
  • This is a review of the V20, not their other phones.
  • But their previous phone are of importance because they speak to the quality of the product they build. The G3 and v10 were LGs flagship and most expensive phones, yet neither were functional after 14 months. If I a going to spend $800 on a phone, I expect it (and all of its features) to be functional for longer than 7-14 months.
  • Meanwhile my G3 is going strong after over two years... Funny. Problems with the G4 are wide spread and well documented. Problems with the V10, which would have been in production just about the same time as the G4 weren't nearly as widespread or enough for them to stop selling the phone, like the did with the G4. I haven't heard of any issues with the G5 or any other LG phone for that matter other than the G4 or and V10. I haven't heard of any problems with the G3 and I was very active in forums for that phone. I am not worried about the V20 in the slightest.
  • I have seen lots of issues with the G5 posted on the boards (mostly about the buttons stopping working). I can also tell you from having the 2 LG phones and the LG Urbane 2 watch that the LG bluetooth connections are nowhere near as stable as they are on other company's devices. That said, maybe the v20 will be an amazing phone and hold up well over time. It is all just speculation at this point and any company can "get it right" at any point (assuming they had it "wrong" before). Hopefully your v20 will be a beast for you.
  • Well, my G3 is going strong and the only problem I've had with the G4 is the same problem everyone had that got fixed so I have a working G3 and G4 with no issue. My G4 even spent a night submerged under about 6" of water in the pouring rain and it's running as good as new after being dried off and spending a day in rice. For not being waterproof, my G4 handled the weather quite well.
  • Everything a power user wants, unless you're in Europe.
  • They really made a mistake in excluding Europe.
  • I can't decide between the Pixel XL or the V20. I currently have the 7 Edge but have lost faith in Sammy including still waiting for my refund of the Note 7 that was backordered and never received. Edge does take great pics and I take a lot of them. Thoughts?
  • I would stick with what you have and see the full reviews on these before switching again.
  • same boat - I have the S7 Edge - but it feels oddly insignificant to me after the Note 7 :( I tried an iPhone 7+ and just couldn't take iOS stupidity. IMO, Pixel XL is overpriced and blah looking.
  • As a photography enthusiast (that owns 3 actual cameras and over half a dozen lenses, including several ultra wides and a fisheye) I'm really attracted to LG's 2nd ultra wide camera... I don't think they ever got enough credit for that, it's even more innovative than Apple's 2nd longer module (tho Apple's is probably technically harder to execute in a phone). Shooting ultra wides effectively can be challenging but fun, if you don't include an interesting mix of foreground/background you're likely to end up with lots of empty sky/ground in frame, but it also allows you to play with perspective and proportions. Unfortunately not much else of what LG is doing seems very appealing to me. A battery life shootout between this and a Moto Z Play stands to be downright embarrassing before even taking into account the prices or Moto/Incipio's battery Mod. Pixel and Galaxy both seem like better all around propositions, at least they managed to ship with Nougat. Android could definitely benefit from more phones shipping with the latest release.
  • Mr. Martonik, I think I caught an error. You noted the front camera as being 8mp. I think it's actually 5mp.
  • You're correct!
  • Just get an HTC 10.
  • When I read this review...I wondered how much he got paid by Google to push their pixel on their readers. What a joke! Just look at the freaking Pixel....its ugly as hell! This huge bezel?! I mean come on. The V20 has minimal bezel....2nd screen is super helpful...hello screenshot app? Just bc an editor doesnt use it that much...doesn't mean its not inventive or accept that some folks may use it a lot. Its like the s pen...I didn't use it much except for screen shots and highlighting things. That makes LG's screen shot app so perfect. The speed if this phone is amazing. Blows the former Note 7 out of the water! I just wish the reviewer would give more of an unbiased opinion and just review the phone without his opinion. His opinion obviously is biased bc every other sentence was about the ugly as hell pixel. The V20 is a great phone...It is a big phone. Some people actually like big phones. That's why the Note line is so popular. We don't mind big phones. Obviously the reviewer has tiny hands. .that's why he doesn't care for the phone. I thought the N7 was a bit too small with curved edges. A 5.9 screen to 6 would be great. But quit comparing every other sentence to the Pixel. If I wanted to know about it...I would read the other 85 posts in one day about the Pixel. It seems that these editors are worse than Apple fan boys when it comes to the Pixel. Thus was about the V20....stay on subject.
  • Gonna have to burst your bubble and explain that nobody paid me to say anything in this review. Shocker!
  • I am glad you love your precious Pixel. Maybe you should write an article about what you love about the Pixel. Oh wait....you just did but mistakenly titled it a V20 review.
  • Well... They did send you a phone. ;)
  • So did LG :)
  • And they gave you two phones. Uh oh, does this mean you're biased towards LG and that the phone isn't as good as this review has me believing?!
  • I didn't have a specific problem with your review. Then again I never have a problem with anyone's reviews bcuz it's just a writers opinion. But this guy makes a valid point. I could never understand why ALL writers when they review a product compare it to something else on the market instead of reviewing s device on its own merits. I think reviewers do their readers a disservice when they do this honestly. I would love for a reviewer to do that. And then after that review maybe do a additional review that compares it to other devices on the market.
  • No phone exists in a vacuum. It's value is only relative to other phones on the market. You HAVE to compare it to other phones or the review is meaningless.
  • This phone is hardly bigger than the Pixel XL, yet its size is a negative?
  • Exactly! Biased reviewer! Plus...battery life is amazing. My 12 hour day at work csme home and still at 55% where....my N7 was at around 30%. Plus....if u wanted to...u COULD change the battery. Its an option with this phone. Just another plus.
  • Of course everyone is going to have different views of the battery. That's why I lay out how I use the phone, how long it lasted and how that compares to my same usage on other phones. Consistently, over the course of weeks, the V20 underperformed in terms of battery compared to the competition. And when you look at the capacity that's some 5-15% smaller than the competition, it makes sense. If the V20's battery lasts for you, that's great! It didn't last long enough for me to be blown away by it. It got me a full day, and nothing more — I think we've come to expect a bit more than that out of a big high-end phone.
  • Andrew......Somehow I find it hard to fathom that there are those who don't or can't (unless they are out in the wilderness) charge their phones when they have the opportunity? It boggles my 59 year old brain that a solid day doesn't suffice.....its totally irrelevant what other phones do or don't do....at least in my eyes.
  • It boggles my mind that some people don't understand that not everyone wants to keep their phones tethered to a power source all the time just to make sure it gets them through the day...
  • Some people don't want to have to think about charging during the day. Some literally don't have the opportunity to charge even if they wanted to.
  • Hardly bigger or smaller is relevant, because to a number of people, the difference shows right there. I tried a lot of phones that are said to have the same screen size, and yet they have all felt different. Some too tall, some too wide, some feel fine in the hand after a while, some make you feel tired after handling it.
  • I guess we have different feelings about what defines "hardly" bigger. The V20 is 5 mm taller and 3 mm wider (also a tad heavier) than the Pixel XL. That makes a big difference in usability. I'm not trying to say the Pixel XL is a small phone by any stretch, but the V20 is considerably tougher to reach the top and opposite side of the screen when using in one hand.
  • The Pixel phones are FUGLY! They have no replaceable battery or microSD slot. I would give up water resistance any day to have those features. Sealed batteries are just a form of planned obsolescence. I'm still using a Galaxy Note 2 on it's 2nd REPLACEABLE battery. If you trade phones every year or two then I suppose it doesn't matter about the battery as much if you have quick charge 3.0.
  • Well it sounds like the V20 is for you. And if you'd read this review, you'd see that I say just that — I'm happy to recommend the V20 to some people who find its features appealing. But that doesn't mean it's for everyone. Just like the Pixel XL isn't for everyone. See? It's not that hard to understand.
  • The V20 being taller makes little to no difference in usability unless you expect to be able to reach the second screen effortlessly. That extra height is the second screen with a small top bezel. Thanks to its smaller bottom bezel than the Pixel, it isn't like your thumb is stretching so much more. The top of the Pixel XL screen ends where the V20 status bar starts so, yeah, the V20 is hardly bigger. You're getting more screen while your thumb has almost the same reach. Add a notifications pull down button to your navigation bar and you'll never have to make that extra stretch. The Pixel XL has a bigger difference in size with the LG G3 than the it does with the V20 and those two phones share the same screen size. Those iPhone bezels have more of a negative impact on the usability of the Pixel than the V20's added height from a second screen has on it.
  • Reads like a Pixel review. Actually stopped reading to scan and see how many mentions of the Pixel were there. Not interested. Someone please link a review that is more about the phone and less about marketing the Pixel.
  • Great point.
  • So when I review a phone I'm not allowed to compare it to its direct competition? Two phones, similar prices, similar specs, overlapping audience ... this isn't something new that we're doing here. (I also compare it directly to other phones, not just the Pixels, but OK.) We always look at phones in the context of their competition. To look at phones in a vacuum would be horribly shortsighted. Super glad you skipped reading the rest of the review to come comment here, though! I suggest you read the whole review :)
  • Yes! If no other phones existed, the V20 would be the most amazing piece of technology ever and everyone should buy one. Thing is, other phones do exist, so you have to compare.
  • Andrew.. Since you have the AT&T branded phone could you do me a favor and see if you use the button combinations to get into the recovery please.. I am curious if they have locked folks out of it again like they did on the v10.. Much Appreciated
  • Just wondering if LG uses the adoptable SD card mode or if they went the Samsung route and simply use it as an old-fashioned removable drive...
  • Just portable/removable storage. No Adoptable option.
  • I think you can turn on adoptable storage through Developer Options?
  • Lots of wtf moments when reading this review. First of all the second screen is ridiculously useful, what is this reviewer talking about? What other phone keeps your entire display free when an there is an incoming call? It displays the call and lets your answer or decline right there on the second screen. Maybe the reviewer could mention how awesome that is? At the gym inbetween sets I can just take my phone out of my pocket and click on the music controls without having to unlvok the phone, wake the display for the lockscreen etc. Same with bluetooth when I get in the car, its all right there in 1 second. Also, my T-Mobile unit arrived 10/20/16. So how many people have the Pixel or had it last week? So for some, 1st U.S. Nougat phone. Also, there is a speed test between the Pixel and V20 with a U.S. Market T-Mobile Unit (not tge Korean version or a preproduction) that shows the V20 outscoring in Antutu and in some apps and games. My unit scored a 141,000 and I've seen Pixels score 140-144,000. There are so many positives with this phone, if you kiked the V10 this phone is amazing. If the Note 7 burned you (literally or emotionally), this phone is great and only lacks an S pen butpacks more features. The display is the best I've ever used.
  • Bravo. Great points
  • I don't have a pixel, but have the Nexus 6P, and the battery life is far superior on the V20 as far as I am concerned. Performance appears the same as the Nexus 6P. I sold my Samsung S6 Edge 6+ for this phone, and as far as I am concerned the LG V20 is a better phone. I understand though that is subjective.
  • The performance on the V20 may feel on par with your 6P but it's definitely faster and has better performance across the board due to the Snapdragon 820 which is superior to the 810, and the Adreno 530 is the best on tge market.
  • I really don't find the Second Screen all that useful. I think I pretty clearly explained why: it makes the phone taller, duplicates functions that you can do simply elsewhere in the OS, and has the downside of accidentally activating when I'm trying to do other things on the phone. I don't deny that it can do things, but I don't think it's worth it. You clearly feel differently, good for you. Are you really arguing about whether or not the V20 was the first phone with Nougat by citing some units arriving from T-Mobile on 10/20? Good lord. I'm not sure how long you've been reading AC, but you must've missed the part where I don't care about what Antutu says. I care about the real-world experience of using the phone ... it's pretty fast, as I said. It's not as fast as a Pixel XL. I completely agree that the V20 is a solid phone and like you said if you liked the V10 you'll probably like the V20.
  • Did they add the second display off-screen toggles from the V10 (silence, WiFi, flashlight, and camera) as a screen on page? That is the thing that bugs me about the second screen. My favorite feature of it was only available when the excrement was off. Also, is the responsiveness of the second screen improved from the V10?
  • Yes, as I am typing this there is Camera, wifi, flashlight, bluetooth and sound profile on the second screen. I swipe it left to show my 5 shortcuts of choice (settings google now music youtube, screen capture+) which I'll change as I go. With the new display everything is crisper, the time and,date is a bigger,better font, and yes the responsiveness is great which is probably due to the SD820.
  • Wait a second, the OP feels the need to defend his review to me? If you don't think that watching a Youtube video and getting your incoming call or texts on the second screen isn't a useful feature then your nuts. Why wouldn't anyone want their full screen video or game to continue without interruption? If you're big into mobile gaming, the V10 and V20 have that extra feature that DOESN'T interrupt your screen or focus while your playing. I used to play Clash of Clans and when using one of my clan war attacks I never had a problem with a notification or a text popping up on screen bc theres a special place for that. Not to mention accessing everything faster like your music and other necessities in my original post. And no I'm not arguing whether the Pixel or V20 was first, I'm merely correcting you because you felt it was important enough to include in your review, so at least know that some people do have the V20 in the U.D. already, b4 the Pixel. And that attempted dig about not being sure how long I've been reading Android Central and that I must have missed the part... Perhaps you missed the part where I mentioned speed tests (opening apps and games/multitasking) have been pretty close between the Pixel and V20. https://youtu.be/YcywO5kSY2k
  • Who cares what anyone thinks. For the most part reviews are just opinions. I find them useful at times because I obviously can't spend time with every phone and they help me eliminate certain phones off my list. Ultimately you have to choose what's right for yourself. I wouldn't touch a Samsung, Pixel or an Iphone at the moment but that doesn't make them bad phones..... Just bad for me. I also don't expect anyone to understand why I bought a V20 despite LG not always being perfect. Be happy with your choices and don't worry about what others think.
  • > I really don't find the Second Screen all that useful. I think I pretty clearly explained why: it makes the phone taller, duplicates functions that you can do simply elsewhere in the OS... That you must unlock your phone for, and have the battery eating main display turn on for. > ...has the downside of accidentally activating when I'm trying to do other things on the phone... Your ineptitude in swipe gestures does not equal a fault of the phone. That's an issue with your motor coordination skills. I went through the arduous process of linking multiple accounts, and retrieving passwords just to post a reply to your review. This is not the only place you've dismissed the concerns of posters as nonsense or not valid points. The review you posted was sup-par, with constant plugs of other devices. The ACTUAL QUESTIONS POSTERS HAVE you've ignored completely. Those posts you have replied to, were filled with vitriol and snark. You are a horrible reviewer. You cannot seem to take the least bit of criticism, and completely ignore questions from those concerned enough to post. I would fire your ass in a heart-beat.
  • I'm with you. I don't get it when people say the second screen isn't useful. I listen to a lot of music at the office and just being able to control music without turning on the main screen is great and under-rated, not to mention a battery saver.
  • The display is really good but not as good as the note 7 was My note 7 would score 148k on Antutu and pretty much all the second screen features on here were on the edge of the note 7 which had some third party apps as well like nba scores cnn news and others it had more fuctionality to it. don't get me wrong this is a great phone but I would not even give it a second glance if the note 7 didn't have the fire issues
  • Dead On Arrival. Better luck next time LG.
  • Not.
  • I won't go that far at all. I think the V20 is appealing for the power user set to which the huge pile of features and some niche extra things appeal. That doesn't mean it's going to be broadly appealing or sell as well as the competition, but that's far from "dead on arrival."
  • Why didn't AC let someone else review this phone? We already knew what this editor was going to say. This was one of the worst reviews I've ever read on this site. He hates SD cards, removable batteries, large screens and now DACs and any feature that buyers actually like (such as edge or secondary displays). Obviously, this phone isn't for him- so why not allow someone to review a product who may actually appreciate its virtues? Do non techie nerd consumers care about a more "cohesive phone experience?" I doubt it. iPhone users are iPhone users and pre Pixel Androids all have UI quirks and lag from time to time. Before the S6, Samsungs were made from cheap glossy plastic and still sold like hot cakes- despite the issues of lag- they weren't all jumping ship to Apple so give me a break. Before Samsung went to the glass design, darn near every popular Android phone had a removable battery. Post S6, some AC editors now say replaceable batteries are useless. They also said SD cards were but HTC and Samsung listen to actual buyers and added the feature back. People buy what they like or what's popular, the end. Sometimes, it's clear that certain editors are simply out of touch with what real consumers value. Regular Android buyers don't finger filets or bevels, nor do they value the smoothest most simplistic UI. If they did, the HTC One would be the best selling Android phone or most would simply move to iOS.
  • I agree. This phone is so much better than the review suggests. First time I have owned an LG phone, and I love it. It is a great phone, with a lot of features and flexibility. Good job LG
  • I sure hope you are right. I am concerned about this "bootloop" issue that other models of LG phones seem to be plagued with. I will wait a month or two just to see if it surfaces.
  • I had the V10 for a year, not 1 issue. That was my first LG.
  • I'd rather read a review biased against a product. It might cost LG some sales, but when I'm reading it, I can see what they're nitpicking about and be able to say it's not a huge deal. One of the biggest negatives here is that it's not as "premium" feeling as the other phones released this year? If that's a negative, then I have nothing to worry about upgrading from a G4. Also, I've felt the phone in store and it feels great so not being as premium as a phone next to it isn't a negative in my eyes.
  • When you read a review like this, it doesn't help you. He says the camera is on par with the Pixel XL, when it's actually better. The issue is that LG overexposes images, but if you lower the exposure by a third of a stop or so, you end up with superior images. If you shoot RAW (DNG) and process your own images, this camera is going to blow the Pixel XL out of the water. The Pixel's optics aren't a match for this phone. The only thing holding that phone up, is Google's processing... And even then, only in photos and in daylight. In Low Light the Pixel is mediocre and the pixel's video is all sorts of lulz - particularly in low light. This phone has some of the best video stabilization - at least for 1080p video - on the market. It's almost (so close) iPhone level. Not the herk-a-jerk-jerk that you get on the Pixel. Renee Ritchie was right. The Pixel is getting some serious curved grading in its favor by these fanboys. This phone is far better than what this review suggests, and because of the obsession with "comparisons"; you end up with a much less informative piece of writing than if the author just reviewed the ******* phone and didn't waste so much space mentioning the S7 and Pixel. It serves no purpose. The purpose of a review is the review a product, not compare it with others. That's what the shootouts and other things were for, I thought. Very "odd" way to write this...
  • For me, this review only makes me more confident in my decision to get the V20 and I still haven't found a compelling reason to get a Pixel. A bunch of people drooling over it like they do with every single Google product or service isn't a good enough reason for me so V20 it is.
  • I'm with you on that. There was never a second I considered the Pixel for my next phone. I consider myself a power user and big time "media" person, and even though stock android and updates straight from Google are nice (I've had multiple Nexus devices, including most recently the Nexus 6), the hardware features of the V20 blow it out of the water...hi-fi dac, cameras (for both photos and video), screen size, removable battery, expandable storage, just put it at another level than the Pixel or XL could reach
  • I really just wish the V20 had stereo speakers.
  • I don't know....feels pretty premium to me.
  • Haha nicely said.
  • This review nailed it, the V20 is not the best built phone but the features are all excellent. The IR blaster has been missing from phones these days and that has me coming back to LG. Nougat performs fantastically. Removeable battery. Expandable memory. All the stuff that has been disappearing from phones is in the V20. The battery is not great and will drain while in use but while in sleep uses almost no power, so it's not a bad tradeoff. Considering all the issues I was having with my Note 4 after it upgraded to Marshmellow, having a phone that works well and can upgrade to the latest Android releases going forward became important. Also, the second screen is a bit of a novelty but I now love it, I can quickly check any status updates without having to turn the main display, it is actually pretty neat. The phone is thin and definitely fragile, so get a heavy duty case for it. Like a lot of users who came from Samsung and are done with them for now, this is a good step (back) into LG. Can't wait to root this thing.
  • Not disagreeing with you but I don't know what best phone means. Too many variables to call something best or not the best.
  • Guess I'll pass on this one...
  • Why?
  • Though I like the removable battery what's the point of the V20 being even bigger than the Note 7 if there isn't any added functionality? You'd think with all that real estate, and the fact LG is hyping its audio performance, they'd have found a way for front facing high end speakers. Is the added size just for that gimmicky second screen? I'll pass.
  • Do yourself a favor and watch/read more,about the phone, and the comments.
  • Ok I'll read some more about it.
  • How would you compare it to the Note 4? My husband loves the size of his Note 4. After the Note 7 - the Note 4 is too big for me (going for Pixel XL). We of course don't know the quality of the parts - ie past LG experience.... We just had to replace 2 G3's in the past month - neither made it to their 2 year mark.... my Mother's they had to give her an early upgrade....
  • Why did I not compare it to the Note 4? Because nobody's buying a Note 4 today. They're buying an LG V20, Pixel XL, Galaxy S7 edge, Moto Z, HTC 10, iPhone 7 Plus ... Next, ask me why I didn't compare it to a Nespresso coffee maker.
  • I think that response was a little harsh. I didn't detect any butt-hurtedness (not a real word) It's nice to see how far we have come in only a few years in terms of design.
  • Not only harsh, but the author also proved himself a complete jerk just now. He wasn't asked why he didn't compare it to the Note 4, he was asked how he thought it compared to the Note 4. Instead of answering the legitimate question, he decided to be an ass.
  • I don't think u read that particular comment right.
  • What I want to know is why didn't you compare it to a George Forman grill.... Oh wait! Its not hot enough.
  • I know the comments have been pretty intense, but your reply was really off-putting. Actually, the Note 4 comparison makes perfect sense--it's a 5.7 inch quad HD phone with a removable battery just like the v20. Remeber too that a lot of people (though of course not everyone) still keep their devices for two years. The Note 4 came out in fall 2014; it makes sense that two years later Note 4 owners might be interested in a comparison between that device and the new kid on the block. So the coffee maker thing... embarassing:-/
  • He was COMPLETELY unprofessional as well... a reader asks him a question, not being rude at all. I'm sure it was asked because they have a Note 4 currently, and are considering moving to the V20. But instead of helping, he acts like that? Ironic, seeing as I saw him comment earlier about being professional.
  • I have a Note 4 and the Note 7 I need to return for this LG V20. I was hoping for some feedback to the question and not some kindergarten butthurt reply from the reviewer. Throwing in the coffee comment was seriously uncalled for as well. I too, thought the reviewer was biased toward the Pixel, thankfully there are many other good reviews available. I deeply respect the AC community at large...perhaps this reviewer is simply a moron.
  • Seems said moron is also too unprofessional to bother offering an apology, or even answer the original question.
  • I gave my son my Note 3 months ago when I bought the V10. Last week we replaced my wife's Note 3 with a V10 and she loves it as much as I do for different reasons.
    I'm a tech guy and demand a phone with replaceable batteries which is why we stopped using Samsung (they changed to sealed phones and batteries that cause fires now). Anybody who complains about the size of the V10 obviously prefers small phones. Neither myself nor my wife notice any difference in size, give me a break! We like large display phones and the LG is all screen. LG uses the best components not skimping and are wise to continue producing phones with replaceable batteries. As long as they keep up the quality and replaceable batteries me and my family will continue to purchase them. I will also continue to recommend them as I'm the tech guy at work and in my circles of family & friends . I have recommended the V10 to others who then switched from iphone and other Androids and love the V10! I'll soon be giving my son the V10 only because the Note 3 keeps causing problems which appears to have come from a recent update from Samsung or ATT? Both my wife's & son's Note 3 had been running great for yrs then recently both phones shut down at 50% charge for no reason. Its not the batteries, I have several for both phones. I reset both phones and started from scratch but the problem persists. So 2 more purchases for LG (the V10 for my wife and soon a V20 for me when the price drops to reasonable). LG keep up the good work, high QA and replaceable batteries! (I enjoy having 1 or 2 of the small cell phone batteries ready to go in my pocket and don't want to deal with portable USB batteries).
  • Never knew LG guy was so defensive. Holy crap.
  • People are hurt, man. HURT by this review. Not sure why ... did everyone miss the part where I said the phone was really good for power users and had a lot of great features?
  • Because every sentence when you say it has this or that, you bash it next sentence. It has great battery life, maybe you got a dud of a battery, but you can buy a new battery and replace it. You bash the build quality, which is great. Again ,you do say some great things about the phone, but its your overall tone of the editorial that makes most if us here feel like this review is biased. If most readers here are differing with your opinion, maybe you are the one in a small group of users who find the removable battery, second screen and size not useful. In most peoples opinion, at least the ones commenting here, the way the pixel is constructed and looks is absolutely horrendous. Ugliest phone I have seen in awhile because it looks like an iphone and has such huge bezels. Plus, a lot of us like large phones. We like having large screens for things. Read your bottom line....the whole content is just negative towards the phone and obviously a lot of folks who have the phone disagree with your opinion. Don't discount others opinions because in your short career you feel like everything you write is perfect and unblemished. Maybe you should rethink what you wrote.
  • I mean you do have to give both pros and cons of the features of phones in a review. The fact that there are so darn many smartphones out on the market these days every aspect of a device had both pros and cons when you compare. For example, the LG V10 takes great detailed photos, however the lens was more prone to lens flares than competitors that came out around the same time. I am an LG fan for sure. But owning any smartphone is about being able to live with the right compromises that fit your needs.
  • My thoughts exactly. No one was "hurt" by this review. However, perhaps you should pay attention to the prevailing sentiment instead of adding snarky retorts. The tone of this review was obvious. You point out a positive almost as if you had to try to say something nice, only to rip the features down in the following sentence. Feedback should be appreciated by the folks who read your pieces. Try to embrace it for once.
  • Perhaps there is something that makes the phone more polarizing than a pixel or? If you want killer music then IMHO the pixel can't compete... If you want a removable battery then the (phone name here) can't compare... If you want fair priced storage of an SD card and not over priced built in storage then perhaps... check the time on your phone without ever touching it... The v20 is a bit unique in today's new world of plentiful smartphones and those of us that appreciate it's innovative features are motivated to defend its value. Perhaps hard to appreciate when you have 10 phones on your desk : ) Tough job to review so many phones, kind of like tasting wine, after a few glasses it all starts to taste the same. Thx - d
  • Just as an aside the Pixel has a 24 Bit DAC, just the same as the HTC One M10,
  • I think they don't understand what the review actually says...it's right in the title. It's a great phone for power / big phone users and has just about everything one could want. Nothing is perfect. Hopefully nothing ever will be because that would get really boring fast, and people would find fault with it anyway. Overall I found this to be a great common sense review. People need to learn not to take everything soooooo personally.
  • I think that's the point here. So I write an overall positive review of the V20, and say it's great for the power users, but because I don't praise every last bit of the phone all of a sudden I don't get it and I think it's a bad phone? People are very selective with their reading, I guess.
  • Just ignore most of these people. They will nitpick no matter how great you write or how correct you are. That one guy who said that you're wrong because some orders were delivered earlier with Nougat, if one of my friends argued that way while my friends were talking, automatically he would be shut out as a loser. So don't mind those guys.
  • Is it me or do all writers on AC boost anything android and down play everything else. I mean really google/android is paying the bills so yea I can see why they do that. To me the best way to get a feel on a device is how WE the users write what we like and dislike about a device. after all we are not getting the perks that the writers on AC get we actually buy them and use them day in and out and most of us don't have the pleasure of using one device this week and another the following. the deal here it seams to me is to plug the Pixel at every turn so I'll sit back and read the revues that we the people write rather than the perk paid writers.
  • We don't make any more money if you buy a Pixel versus a V20 versus a Moto Z versus an HTC 10 or an Android One device for $79 in India. I'm not sure why there's this assertion that we make money from certain phones being sold or by being paid by any of these companies. It's not based in reality.
  • I love my V10 but I will not upgrade to the V20 until LG fixes that Steady Record 2.0 feature. I hope that's just a bug. Also thank you go taking the time out to test the V20 audio capabilities in a concert setting. Tired of hearing "it should..." instead of reviewers actually doing it and sharing the results.
  • Yeah I really hope that its Steady Record stuff gets beefed up a bit. There looks to be something wrong with the way it's adjusting for the movement. When you're handheld and just shaking a bit it does a really good job ... but in situations like walking it's almost like the Steady Record makes things worse.
  • And that's unfortunate cause mostly every single teaser video they got talented people to make on Instagram showcased almost out of this world great results. Like buttery smooth but then again it was an ad and they didn't state HOW they achieved their results. Even on my V10 though the OIS+EIS feature is pretty solid compared to what I'm seeing.
  • I thought the picture quality was superb in this review. The video test of stabilization was quiet good and the stereo sound blew me away. I also like the fact that the phone has a removable battery and microSD card slot. The one thing that is keeping me from buying this phone is the bootloop issue that previous LG phones have had.
  • Haven't had any bootloops ... or force reboots for that matter. Stability of the system has been great.
  • Watch the stabilization video again. Then watch it a second and a third time. It was horrible.
  • Second battery FTW! I will put a slim case on it and the music controls on the second screen are very useful to me!
  • (Maybe) everything a power user wants...EXCEPT for a working FM Chip. C'mon LG, turn it on already...
  • Maybe the FM channel you want to hear is available through iHeartRadio???
  • Probably, but why should I have to use my data allowance for something that is already there and wouldn't count against it? BUNK.