Verizon data outage

Looks like Verizon's data issues are growing. We've been getting reports from many of you today, and our data's gone kaput as well. 

We just got the following statement from Verizon:

Verizon Wireless engineers have been working to resolve an issue with 4G LTE service that is affecting some customers’ 4G devices.  3G data and voice devices are unaffected.  All customers’ voice calls and text messages continue to go through. In the past 24 hours, some 4GLTE customers have reported their devices are operating on 3G data service where they would normally get 4G.  Some have reported no issues, others that data access is either intermittent or unavailable.  We are working to resolve the issue as quickly as possible.

That's the official line. However, like many of you, we're dead in the water on 3G as well.

There are 143 comments

panitsos says:

just lost mine 10 minutes ago in boston

MRGQ says:

Im in Boston and mine works fine..weird

EDIT: not anymore! wah!

prncoflght says:

My droi razr's 4G & 3G are spotty at best for about 5 days now. Used to be so fast and reliable. Louisville Ky.

Growing Pains? What is this the 4th 4G outage?

atlas9171 says:

3G on the iPhone seems to be working just fine for me.

4G outage ..... Not 3G

atlas9171 says:

Figured as much but it wasn't specified, at least not originally.

gtricecakes says:

It's data outage, not 4G outage.

alcor34 says:

Brooklyn NY no 3 or 4 G for me since yesterday at 3pm.

@atlas lmao

gcims says:

I don't care about iphones or 3G. I use technology not toys. Troll...

ishore99 says:

Hey Phil, you are such a funny guy. I have not left the house all day casue I don't have any contact with the world since my 4G went down yesterday.

Oh yes, maybe cause its raining here in NJ. :(

heathro1281 says:

I lost Data on my Charge in Riverside, CA (SoCal)

Small_law says:

It has been up and down all day in Cleveland, all bands. I'm bouncing from 1X to 3G to 4G to nothing at all. Verizon ain't exactly winning my heart this week.

cmorty72#AC says:

Been dealing with this sort of thing since last night here in the Champaign/Urbana, IL. area. This really sucks monkey butt Verizon (especially for how much you charge us loyal customers for your service)... best get your heads out of your asses and fix this pronto!

snolds says:

No 4G and 3G has been in and out. I've actually bumped down to 1xRtt several times today.
Lansing, MI

jduke882 says:

Mine was 3g and 4g. 3g is back up for the moment on my Bionic.
Long Beach, CA

jduke882 says:

3g just went down too on the Bionic. :-(

NickAVV says:

I still have data in Lowell, Mass.

ibuckles says:

@verizon store SLC Utah
not able to activate 4G phones, just retry retry retry over and over..

heathro1281 says:

It is all because the Nexus's are turning on and updating and sucking in the bandwidth. Its coming soon...

obidos says:

I lost 4G earlier today then it went to no data at all. I just got 3G back here in Southern Calif.

Cares says:

I was fine on 4G in southern California until about an hour ago. Immediately went to 1x and even that isn't reliable.

cwhummel says:

in Portlandia, OR. thought it was just my bionic like ususal.

No 3G or 4G all day.

BarneyDroid says:

I thought the same thing! I kept rebooting my phone, did the LTE card pull, nothing...

PreceptorJR says:

My Charge has no data - been out since 8AM EDT. It doesn't matter if I switch from 4G to 3G - its out. I live in Central PA.

yankees368 says:

Lost LTE, 3G and even 1x at noon in Ann Arbor Michigan. No change when in Lansing now.

dustinfrank says:

both 4G and 3G are down for me.....Nashville, TN.

zombiebot says:

Seems that my 4G is out and won't toggle to 3G. However, switch to 3G manually and it works fine. Samsung Charge Minneapolis, MN.

JDAWG714 says:

In Orange County CA. lost both 4g and 3g on my droid charge

BrianTufo says:

I'm on 3G on my TBolt in NorCal right now. Not in a 4G area right now but typically when 4G goes down it takes 3G with it and leaves me at 1X.

tgrant1975 says:

I'm at 1xx as of 4:55pm in buffalo, ny.

ithinkimjoe says:

haven't had 3G or 4G since Monday night...

droid charge.

Qazme says:

Everything has worked fine all day in north Alabama.

user123456 says:

Not true. Mine's been out since at least 1pm.

kaningyip says:

3G has been in and out all day in Danbury, CT (on my Bionic)

gtricecakes says:

I usually have pretty good 3G coverage at work and the past couple days, it's spotty at best. It's kind of annoying.

No 4g or 3g only 1x for a few hours now..... SacTown 916 (NorCal)

drhere says:

No data in San Francisco.

Wait...... 3gs back now......

Went in to the Verizon store, downtown Chicago...She told me a rep was just there and said the entire 4G network is down and its ONLY effecting 4G update on when it'll be fixed........side note, they had a Nexus and I played with it, EPIC (wouldnt let me take pictures, had two reps flanking me while I looked at it), they also reiterated the "delay" and said they have "no idea what the issue is"...she was just as impatient for it as we are.

whiteth says:

Which store, the one on State? I work at LaSalle and Lake.

Yep...ask if you can see the Dummy unit and they should let you...enjoy

borumha says:

Droid Charge, inconsistent data connections since about 4pm Tuesday in NYC and Lower Westchester. Did coincide with a new ROM which I thought was the problem.

leroybrute says:

I lost 3g and 4g on all my phones in Boise

r1200gsrider says:

In Bend, OR the data been in and out all day

I've seen issues with Sprint and AT&T as well. Does constant rain and cloudy weather affect cellular communication? Serious question, just wondering. Cleveland area btw.

guinnkevinr says:

Mines been out for an hour now in Socal. Sometimes it says I have 3G but even when 3G is showing, I can't connect to anything. as of this writing, I have nada

silverfang77 says:

Had major 3G problems on my Droid 2 last night as well as a hiccup on my computer. Seems OK now.

ultravisitor says:

No data at all here in Chicago.

bawboh86 says:

Mine went out just as I was checking it for this comment. I watched the "4g LTE" symbol disappear from my status bar. Saaaaad Faaaace :-(

bawboh86 says:

Sorry, forgot to mention I'm in Oklahoma City, OK.

a62335 says:

No data here in northern Nevada. T-Bolt, RAZR, and Rezound

Evo01 says:

All good on my Xoom, Dinc and Rhyme in north west Minnesota.

Whelp I guess I'm having a full data connection problem here in Chandler, Arizona. I did see the 4G being spotty, but then the 3G went out as well. I had to restart my phone just to get the Wifi to work as well. I'm rocking a Droid Charge and sooner or later a GN

ScottColbert says:

Same here in the MetroCenter area. No 3G/4G on my Razor or mobile wifi 4510L device.

bottechia says:

I have neither 3G or 4G in Phila, PA, suburb. Nice going Verizon...

effinay says:

No data in Orlando for the past 3 hours on either of my bionics

effinay says:

3g made a quick 4-second appearance and then disappeared again. :(

effinay says:

3g made a quick 4-second appearance and then disappeared again. :(

i was on the bus home from school today in central nj and my 3g kept coming on and disappearing leaving me with no data didn't even switch to 1x droid charge

Flavy says:

My Xoom is down, no data at all. My Thunderbolt has 3G data, but I'm not in a 4G area so I'm not sure if 4G is available. Just got off the phone with Verizon, this is affecting some 90% of 4G devices.

mbeck75022 says:

For the Xoom you can change the setting to only hit 3g and it will restart the radio in only 3g and you will have connectivity.

Wireless & networks
Mobile Networks
Network Mode: CDMA.

That fires only the 3g radio.

Androidpwns says:

Tulsa, OK: T-bolt, spotty yesterday, fine today until I rebooted because Twitter txts stopped coming in, now only 1X...friend w/Razr 1X also.

Muffspring18 says:

Yesterday I was Thinking of switching to verizon from sprint to take advantage of the double data for the same price.... but this is the fourth time Verizon's LTE has done this.

I approve that switch I did it on November 11th. I get 10gb of data for 50dollars monthly more than enough data. I never used more than 4gb with my EVO 3D whenever I was able to get an signal for 4G. Now I am waiting on my Galaxy Nexus soon and I will keep both my Htc Rezound and and upcoming Nexus

Muffspring18 says:

I learned that I could get a discount from my work and said why the hell not? Anyways how are the LTE speeds averaging out on a daily basis?

MikeG7265 says:

I switched from Sprint in September, had the 2 gig data plan, then changed to the 4 gig during the double data promotion ,and now have unlimited. Even with these hiccups my data is more reliable than when I was with Sprint. I live in a decent 4G area in NC, I was getting 34 mbs download speeds this morning before the data went flaky. It was definitely worth the switch for me.

Muffspring18 says:

Wow 34 mbs? Faster than my home internet service haha but I'm in a different area. I will definitely make the switch sometime this week. Thanks for the opinion!

palmwebosfan says:

I made the switch from Sprint to Verizon in early July before they shut off unlimited data. Even though this data outage sucks, the overall service both voice and data is much better. My bill is $7 more per month and I consistently get 10-17 mbps down and close to that up on LTE. I was with Sprint 12 years. They shut off the annual upgrades for Sprint Premier and their Wimax sucks, so I left. Even though they are getting LTE, it is still going to operate on a higher frequency than Verizon LTE. Building penetration will more than likely still be a problem for Sprint subscribers.

BarneyDroid says:

I was fine until about an hour ago. I lost 3g/4g in the Dallas, TX area.

palmwebosfan says:

I live in Dallas and have been having issues with 4G and 3G on my Charge since yesterday.

cclifft says:

I've got some 3g service right now in Memphis, but it's been up and down all day. No 4G at all though, not since this morning.

triangle8 says:

4G working fine for me in NYC.

No DATA here in south FL either

joewyno says:

I am in the Chicago area very close to Chicago right now where there is 4g LTE. I am not getting 3g nor 4g.

dch921 says:

No data in cedar falls Iowa since around 1pm

Droid Razr

hullface says:

I'm in Pittsburgh area and have no 3G or 4G

3g... 1x.... 3g.... 1x.... It goes on and on since 4am today. Thank God I have my Skyrocket on At&t.. My day went on but Verizon is still down at 5pm Wednesday....

Here in New York City 5:08pm 4gLte returns still fading 4g/3g

Rigelian says:

Shut down here in SF about 2 hours ago. No 4G, no nothing. Luckily my phone is on T-mobile. The redundancy might be another reason to get the unlocked GSM Galaxy Nexus.

squane123 says:

Philadelphia, In and Out, there one minute gone the next. Has been going on for about 5 hours.

erwaso says:

Maybe its att sabotage for being rated last in customer service lol

user123456 says:

4G and 3G dead here. On the upside, I did learn that the Droid Bionic is still capable of 1xRTT. On the downside, 1xRTT is not available in my 4G area and I could only get it while I was out of town at lunch today.

Everything is currently out for me as well ...3g, 4g, and even 1x ...I have NOTHING in Jersey ...and as the great Gump once said... s**t happens! Yes it definitely sucks but It'll be back soon and all will be right as rain! No worries!

Sent from my Thunderbolt .....over wifi ....:-P

Just got my 4g back in boise, hopefully it stays...

Bigleftyinaz says:

Tucson,az with Thunderbolt. I do not have 4g,3g or even 1x. Just voice and text. third or fourth outage is making me wonder if I should switch carriers. I never hear issues on other carriers

cerob says:

3G working fine here in NW FL

BarneyDroid says:

3g device? or LTE?

cerob says:

Both. Mine & my wife's DInc's are working fine & my brother & sister in law's Tbolt's are still working fine on 3G.

BarneyDroid says:

Reason I ask, It seems to affect only the 3G and 4G on 4G enabled devices. The older 3G devices appear to be unaffected.

stuatc says:

Albany, NY Bionic. Lost data completely about 90 minutes ago and still nothing. No 3G or 4G.

fantic says:

My Razr has the message "Sim Card Authorization Error" Just noticed no data. Southern Ill.

Sits back with my popcorn, watching this thread grow on my ***SPRINT*** *Motorola Photon via 4G. lol

Bid Red..........most reliable network.....

BarneyDroid says:

Haha! sounds like a comment my brother would make! I just tell him, "I'd rather have LTE 99% of the time, then WiMax 100% of the time!" (and yes, I am still unlimited data! hahaha

Tryptykon says:

3G works fine out here in Little Rock, AR

dustinfrank says:

3G is back in Nashville. No 4G.

Psh no 4g problems here with my thunderbolt

racedog says:

Just to add to the geographical info about where data is out, I am in central Kansas and have no data at all for the last few hours.

bobsageek says:

No 4g and wildly intermittent 3g in Columbus, OH with a Droid Razr and Bionic.

lloydsboy says:

NO 4G or 3G in Madison Wi

tomh1979 says:

My 3G and 4G have been working fine, no issue's at all, oh wait im on Sprints Network might be why, lol, j/k, had to throw that out there.

xnewethicx says:

No 3 OR 4G on my Droid Razr in Jacksonville, FL... was cutting in and out all day, but at around 4pm, totally gone. Have turned data off and on, changed from LTE to CDMA only and back, rebooted, still no dice.

yutsoku says:

Northern Cincinnati is out around blue Ash Hamilton Springdale mason west Chester. Fairfield Middletown

Unobtanium says:

I have been in a fringe area all day west of Atlanta at a work site where I know VZW has coverage issues. Got back home inside good 4G coverage around 5 p.m. Just went out about 20 minutes ago. Got 3G back by going the ##778# > call > Edit Mode > 000000 > Modem > Rev. A > Enable (changed from eHRPD) > Commit route.

Will check back here to look for news about restoration of LTE service.

Edit: By "out" I mean no data at all, not even 1X.

PreceptorJR says:

3G just showed up at my house...

schrack3000 says:

This has to be the reason they delayed the G-Nexus, no? Could you imagine the onslaught of people heading back into their Verizon store thinking they got a bad Nexus because 4G (or even 3G for that matter) didn't work. Not to mention all of the phone calls to their customer service reps. It would have been a massive headache.

OmahaPlaya says:

I'm in Omaha and my data went to 1X. Had a difficult time streaming songs via Google Music while in the car.

bmann says:

All data out for an hour, now 3G working again on my Droid Charge in San Francisco area

msatlas says:

I have the SIM authorization problem on my Droid Razr. Customer service wasn't much help beyond saying they're working on the problem. I actually just now got the SIM error again and can't dismiss it. But I was at least able to get the phone to stay online by disabling LTE. From the home screen, do settings > wireless & networks > mobile networks > network mode > CDMA only. It took a couple minutes to kick in but I've been online fine since then.

Synycalwon says:

LTE working yet in Birmingham, AL....

defcon999 says:

out in Silicon Valley (Milpitas, San Jose). Looks like Verizon is going to be offering some money off our bills now!...LOLOL

Hydro Man says:

I'm limping around on 3G in Pelham, AL just 15 miles south of Birmingham . . . . . .

radgatt says:

I was about to post that my 4G was good but it ended up going out. Now its showing 1x. This is stupid...

HankiesDroid says:

3g is up in Bakersfield but no 4g:/. No activating for any 4g phones either...;(

Thadrow says:



loooney2ns says:

4g out on Long Island. 3g working now. The first thing that happened was a notification that my sim card was invalid.

Plucknbach says:

No problemo here in Sacramento, CA. My wifi is working perfectly.

rickbrz21 says:

Lost 4g and 3g today in northern virginia.

orlanka says:

No issues with 3G here in St Louis. Not that anyone cares about St Louis.

lowlt1 says:

Could be way off on this. Maybe this means the nexus is coming. I know when I talked to one of our reps at the store I work at about one of the last outages. they said the outage was from them loading new info for a new phone. like I said could be BS...

kempsterX5 says:

I don't have 4G or 3G, all I'm seeing is 1x, what is going on here

bmann says:

4g now working in San Fran on my Droid Charge

guinnkevinr says:

4G now working in Los Angeles on my Droid Razr.

Small_law says:

It's back up in Cleveland, 3G and 4G.

loooney2ns says:

Still no 4g on Long Island. 3g only. It's like BlackBerry!

larry0071 says:

I'm 20 miles north of Pittsburgh and have been mostly without 2G, 3G and 4G since about 2PM. I'm on the HTC Thunderbolt.

KiltRider says:

Westfield, MA HTC Rezound, 3G working okay almost 3Mb up and .84 down according to speed test. Usually run WiFi most of the day so never noticed the outage here, if there was one. Not in a 4G area so would not notice if 4G wasn't working unless I go to Holyoke.

jcochran1977 says:

I keep getting a message popping up on my Droid Razr about my sim card not being authorized for 4g. I have to shutdown or make it go away and then it comes back about 15 minutes later. I can't send picture mail any longer but eventually my internet works again. Its really a pain and making me want to return my phone even though I love it :(

Hydro Man says:

Rebooted my Charge just for the heck of it and viola! 4G back in service in Pelham AL (15 miles south of Birmingham) Woohoo!!

Vagrant_1 says:

In las vegas and stuck on 3g most of whole day still

stuatc says:

3g back on my Bionic in Albany. I live in a non 4g area so can't tell if that's up or not. Came back about 30 min ago

DC Damien says:

Thank goodness for WiFi.

sobsmb says:

4g back on in Cincinnati (At least for me it is)

movielover76 says:

Intermittent 3g data outages and slowdowns here in central NJ forced me to just leave the phone until I could get home to wifi

bikercr says:

Western Mass: now up and running on 4G again.

Just a Guy says:

4g has been out since this afternoon in SWMO and me and a coworker couldn't even get 3g on our android phones while another coworker was still getting 3g on his iphone :(

starbuckk says:

All data was down in Spokane early after noon. 3g came back late in the day. All seems well now.

wshwe says:

Verizon has a serious LTE reliability issue.

Unobtanium says:

LTE came back up in Atlanta around 9 p.m. last night.

bullydogger says:

No 4G for the past 2 days southern NH/ norhtern Mass

snsethy says:

Back down for me in Boston.