Best answer: Most of the time these settings will be automatically filled in during the setup process with the Visible app, but if you need to enter them manually confirm those details.
Mostly, you'll use the app
Typically, your phone will set itself up when you insert the Visible SIM card and run the setup app. APN settings are used by the LTE data network to know exactly what service should be given to the phone. Something like this happens any time a device connects to the internet but with cell phone service, there's a bit more involved.
These are Visible's APN settings
You can find the APN settings in your phone's mobile network settings.
- Name: Visible
- APN: vzwinternet
- Proxy: Leave blank
- Port: Leave blank
- Username: Leave blank
- Password: Leave blank
- Server: Leave blank
- MMSC: http://mms.vtext.com/servlets/mms
- MMS proxy: 80
- MMS port: Leave blank
- MMS Protocol: Leave blank
- MCC: Leave blank
- MNC: Leave blank
- Authentication type: Leave blank
- APN type: default,supl,mms
- APN Protocol: IPv4
- APN roaming protocol: Leave blank
- APN enable/disable: Leave blank
Still having trouble?
If you're having connection issues, you should try contacting customer support through the app on a Wi-Fi connection. There may be a network wide issue or an easier solution. Sometimes resolving a connection issue can be as simple as restarting the device. In the worst case scenario, a factory reset on your phone will force all settings to reset and could resolve an issue if your software has become corrupted.
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