Samsung issues 'urgent update' to fix Device Quality Agent error

Samsung has issued an "urgent new software update" to fix a problem some of its Galaxy S8 customers were experiencing with a software component called Device Quality Agent, or DQA.

After downloading a day-one software update, many Galaxy S8 owners in the U.S. and Canada began seeing an error every 30-seconds to a minute with the notice that "DQA keeps stopping." DQA is that Device Quality Agent, and it keeps tabs on Wi-Fi quality throughout the device. The temporary fix was to Force Close the DQA app itself, or to disable Wi-Fi, but neither were long-term solutions. Thankfully, Samsung issued the small urgent update through its Galaxy Apps store starting April 24, and it should roll out to all Galaxy S8 owners in due time to fix the issue.

This is the second time in a week that Samsung has had to deal with a small but vocal minority of customers complaining that a bug had beset their new smartphone. Previously, Samsung announced that it would issue a software update to correct a red tint problem on some of its AMOLED displays.

Did you experience the "DQA keeps stopping" bug? Let us know if the update fixed the problem!

Daniel Bader

Daniel Bader was a former Android Central Editor-in-Chief and Executive Editor for iMore and Windows Central.