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There are still a few idiots left using the Galaxy Note 7

Samsung Galaxy Note 7
Samsung Galaxy Note 7

By now, most of the average phone-buying public has forgotten about the whole Galaxy Note 7 fiasco. That thing where many Note 7s had batteries that failed (sometimes dangerously), leading to a recall and replacement program, which was followed again by the new units failing just as spectacularly.

Samsung, carriers and local regulatory bodies have gone to extensive lengths to make Galaxy Note 7s unusable. It started with a software push that nagged you to return your phone. Then a software update that limited your battery charge — and another that limited it further. Then the carriers stepped in and started to block SIMs that were used in a Note 7. Eventually Samsung issued software updates that made it difficult or impossible to charge the phone.

Still, people who love their Note 7 held on tight (hopefully not too tight) and are still using their phones today — albeit in a diminished state. They've skipped software updates, rooted their phones or modified them in another way to keep them in use. There are some workarounds actively being discussed to get the software back up and working. The barely-alive Galaxy Note 7 subreddit still has a little activity, and if you search around you can still find diehard Note 7 users out there — despite the newer Note 8 being on sale for 11 months now, and refurbished Note 5s being available for a steep discount. Heck, even the Note 7 Fan Edition is available in some regions.

Despite all of the effort, as of April 2018 even Samsung's own recall page (opens in new tab) notes that "nearly all" recalled Note 7s have been returned — yes, that means there are still active devices out there.

Somehow, Samsung hasn't been able to capture every recalled Note 7 yet.

For the first few months after the reports of Note 7 battery failures rolled in, despite our calls for everyone to return their Note 7 right away, it was at least a partially understandable position to hold onto your Note 7. Now, it isn't — and honestly it hasn't been for about a year now. The Galaxy Note 7 was a really great device before it started to exhibit its horrible battery safety flaw. But it's been replaced with products that are newer and more capable — and critically, ones that don't catch fire.

This has to stop, folks. Nobody should be using an original Note 7 anymore. Contact Samsung or your carrier and return it for a refund (opens in new tab). And when you do, get ready to upgrade to the new Galaxy Note 9 — it's time to move on.

Andrew was an Executive Editor, U.S. at Android Central between 2012 and 2020.

236 Comments
  • You wanna know why people still have the Note 7? 'Merica!! That's why.
  • Considering the Note 7 was sold worldwide, I'm not sure what that has to do with it.
  • I believe he is saying that it's personal choice and the writer should mind his own damn business, no matter what country they are in, but especially one that is supposed to enjoy freedom.
  • Huh?
  • I ... uh ... what?
  • Well, based on your profile image and attitude, there's no doubt where you fall on the political spectrum. I think he was actually saying that American's feel entitled and are stubborn. But, that is my opinion of his statement. Unless he chimes in to clarify, we're all just guessing.
  • Based on your profile and attitude, I could assume several things about you, but what does that or politics have to do with this subject?
  • Seriously dude, you consider it personal choice to take this self-combusting piece of cr*p on a plane with others? I have a GS7 and am looking to move to a Note 9 soon, so am totally Samsung here. Just to be clear, Andrew did use the word 'idiots' in the headline, right?
  • I was really just being silly, but Pizza_pablo was the closest to what I intended by my comment. Americans are known for their "rugged individualism" and desire for liberty and freedom -- even with the inherent risk that sometimes comes along with it. I always appreciate the defiant libertarianism which you see when an individual is told that he can't do something so he "rebel" against the system. It's not just American, but America is caricatured by it. I say that as a Canadian who lives in America and completely embraces it.
  • Until it burns a customer or causes damage leaving to a lawsuit. How a fast food customer was able to sue for her hot coffee burning then when it spilled. Didn't say "hot" on the side and they won because of stupidity and common sense being a tough concept Seen enough in my line of work that no matter how dangerous, stupid, crazy, etc people just don't listen and will do whatever they want regardless of the consequences!
  • Samsung won't have to worry about lawsuits stemming from a Note7, because it is well documented that there were defects in manufacturing, and that there was a massive and total global recall on the device. Anyone taking a chance with a Note7 is taking a very small chance with it, and I'm sure they're willing to live with the consequences.
  • If the Note 7s currently in use have not exploded in 2 years, what makes you think they will?
  • Your understanding of the McDonalds coffee incident is deeply flawed. Adam Ruins Everything did a segment on it, please learn what really happened. For one, the coffee was so hot (around 190F, McD said customers liked it that way) that it caused third degree burns on the woman, which are the most serious level) Search YouTube for "The Truth About the McDonald's Coffee Lawsuit".
  • Damned right, if I could buy a brand new Note7 right now, I'd do it. Merica!
  • no, wrong, Murica!
  • You sound jealous Andrew. The form factor of the Note 7 is absolutely perfect for some (among other attributes of the phone) and they've chosen to accept the risk to enjoy it. People can and should keep using their Note 7's if they choose to do so. You're the one that needs to move on.
  • You are as stupid as they are
  • I turned 2 Note 7's in during the recall, and I think people are taking a ridiculously unnecessary risk by keeping it. However, it is interesting that we haven't heard any stories of these devices catching fire by those who've kept theirs. It could happen at any time, and I wouldn't put my family's safety at risk for a phone, but obviously they've chosen to and it's paid off for them thus far. I freaking loved my Note 7
  • If their phones haven't failed by now then they probably won't until the owners wish to buy a newer phone.
  • Keyword being 'probably'. Because this situation is all about probability. Of all Note7's sold, a couple % met the fiery end. Even if it was 1% phones that blew up over those two-three months, with hypothetical hundreds thousands of the phone, the ones that blew up are counted in thousands (I don't know the actual numbers). Now, there number of actively used Note7's is much lower, and so, statistically a negligible number will blow up. Are you safe with a Note7? No. Will every single Note7 blow up? Maybe in a couple years, but not quite yet.
  • People's choices affect others. If the phone catches on fire at night in a dorm, apartment, etc, other people lose their possessions or their lives because someone chose "to accept the risk to enjoy it". Most people don't live on an island. That's like saying hey I like drinking and driving and I accept the risk, regardless of the fact that it can most certainly harm others.
  • There's a major flaw with all this though... The phone that these people are carrying around, has lasted nearly TWO YEARS without a problem. So tell me, how is it a risk at this point? If they were at risk, then it would mean that by now their phones would have already went up in flames. Since they haven't, then their phones aren't exactly faulty now are they? So yea, they took an initial risk by keeping their phone. but ya know what? it paid off. I wish I had taken that risk with the OG Note 7. That phone ran perfectly fine. Didn't get hot, kept powerhousing through everything I ever needed it to. But then I joined that 'return the device' bandwagon, got my 'replacement', which ran noticeably WORSE than the original, got hot constantly just by being in a pocket, and couldn't even CHARGE while having the screen on using google maps for a 800 mile vacation trip! Now THAT phone I was afraid of, and instantly took it back and got an LG V20 since Google deemed me unworthy of being allowed to purchase their Pixel Phones... So no, I don't think these people should be forced to return their Note 7s. They're running perfectly fine for what they're needing them for, and no longer pose an ACTUAL risk to people's lives if they haven't go poof already. So like the original post of this 'thread' said, people need to shut up and just move on. EVERY phone you carry around has that risk of going up in flames. Sure some are more likely than others. But how about this: When several different generations of iPhones started 'exploding' and 'catching fire'... No one gave a f***... Not a single person actually cared. Hundreds if not thousands of these devices went boom, and all you ever saw was one, maybe two articles about it in some obscure website. No one cared that the iPhone they carried around could burn down their car (which yes, that happened). But when an android device has it happen to a HANDFUL of people... suddenly there's an uproar... Its sad and pathetic. Yea sure it means that our community is more mindful of whats going on, and we take more care of what we do with our devices... But come on... This is taking hypocrisy to the next level...
  • "Hey, I've been carrying this stick of dynamite around for two years very carefully. Yea I know it could blow up any moment, but dude it never happened for two years! Tell me, how is it a risk at this point? I mean if it was a risk I would've already blown up" This is how you sound. A known defective design that is EXTREMELY DANGEROUS and can cause loss of life inadvertently is not something you should be carrying around. It's like having a gun in your pocket, a gun that is triggered by a slight breeze, has no safeties, and is loaded. Would you go out like that, with the gun pointed at your genital area? I guess not. So be the smart one and ******* return that Note7. IT IS ******* DANGEROUS.
  • That's quite the imaginary analogy you created there. If the Note 7 catches fire is it guaranteed to be pointing at the owner's genitals?
  • I have a Samsung Galaxy S9+. Can you guarantee me that I'm not carrying a stick of dynamite? What if it's ANY OTHER PHONE? Can you guarantee that it won't blow up in my pants at any time?
  • Exactly.
  • What exact "known defective design" that is "extremely dangerous" did the Note 7 have that other phones don't have again? We're all waiting for your answer.
  • Is the battery cavity not having enough space for thermal expansion good enough for you? Because that was the primary cause for the recall, the second one was because if you dropped the phone on the edge, there was a piece that could potentially bend inwards and push on the battery. Have you really been acting like the n7 was perfect?
  • Except any Lithium Cell batteries degrade after time, traditionally (but not an absolute by any means) with more problems due to heat and power consumption issues. The potential for these phones to have greater issues later on is increased, especially if they were proned in the first place. Why tempt fate when there are better options out there anyways? Seems dumb and irresponsible to say the least.
  • Lithium polymer. Is what is being used... not lithium Ion
  • There is no flaw. They were recalled for a reason. It's a design flaw and it's great that the people who decided to keep them aren't running through the street on fire, but if you don't understand why it's an unnecessary risk, no explanation is ever going to work for you. If it does go up in flames and someone tries to file a claim and it's shown that it started from a device that was actively recalled, forget collecting. Forget replacing your lost possessions, or the other people you screwed over. But it's all good. Someone always has to poke the bear. Better you than me. You seem to be taking it so personally that Apple didn't get this kind of scrutiny. Relax. Life is happier when you let that stuff go.
  • You don't have to include drinking to the driving. Driving sober is a risk to you and others. If you choose to accept the risk then you accept the consequences to you and others if you cause an injury or death. Thousands die annually when we choose that risk.
  • The difference with driving sober is that everyone else on the road agrees to abide by the same rule of not intentionally driving impaired and has agreed to the implied risk thereof.
  • The fact that you even had to explain that part of it makes me sad. I figured it would be understood by everyone. Apparently not.
  • No, not necessarily. There's plenty of people out on the road who don't agree to abide by the rules. It just happens to be they haven't gotten caught yet. When you go out on the road you realize this but get behind the wheel anyway. Life is full of risks.
  • We found one
  • Yes, among those attributes is a propensity to have the battery overload and catch on fire. It was enough of a safety risk that a world wide manufacturer put out a massive and complete recall with the help of every major carrier in the North America and most of Europe. But by all means, they should keep using it because it's so pretty. Gene pool needs a bit more chlorine.
  • dude. they are literally putting OTHER PEOPLE’S LIVE AT RISK by using that phone. it’s not a simple “oh well if they like phone they should keep using it”. it’s on recall for EXPLODING
  • ZP15, not one mother phucking phone exploded. Not a single one.....had they exploded, death would ensue. There was less than 200,000 defective units out of over 2.5 million devices sold.
  • There is no simple "risk" to accept. The phone has proven to have a design that is unstable and unsafe, and one that can physically harm you and the people around you. There is absolutely zero way to justify using this device today.
  • Do you ever have your cellphone in your hand or in your pocket or on your person when your pumping gasoline into your car? The chance of a fire or explosion are higher in that scenario than of a Note 7 exploding yet people do it on a daily basis. So if you do then you're an idiot too.
  • Modern studies have shown that there is no correlation between using your phone while pumping gas and explosions or fires occurring. But no, I don't typically have my phone on me while pumping gas. It's either in a dash mount or in the center console while I drive, and that's where it stays when I get out of the car. Not sure what that has to do with any of this, though. Samsung said that its product is unsafe, and is offering to replace it for a complete refund. You should do that.
  • Well I personally didn't hold onto my Note 7. I returned it twice much like you did. As far as the gas station/cellular phone issues, the problem is the static electricity. That is what can light up the gasoline fumes and that is why there is still warnings at every gas pump in the USA at least. The point was that there is inherent dangers around us at all times and people (idiots and non-idiots alike) take on those risks constantly. Some of which are far greater than owning a Note 7.
  • The Note 7 phones that are still in the wild are not from the batches of phones/batteries that were identified as the problem children. Leave it to Daddy Marty to call people idiots for using perfectly good phones of their choice. Thanks, Marty, without your blog I wouldn't have a personal value system (my eyes rolled so far back that they almost got stuck that way...wait...)
  • Unless its a Note FE, there is no such thing as a note 7 that isn't a "problem child",
  • Also vaccines cause autism.
  • You are absolutely wrong. If all of a sudden the pho e was in their pocket or near their bed and it exploded or cought something on fire then that could cause their house to burn down or serious injuries to them or other people. So no it isn't okay for people to keep using the original note 7. You sound like a complete moron.
  • Fires happen everyday from blowing out candles on a cake, cooking a meal, smoking cigarettes, changing out a light switch, etc. I guess we should never do any of those things either.
  • Not with recalled candles or a stove with a recalled gas emitter valve. Yes, you have danger everywhere, no need to increase the odds with a faulty device on top of it. That seems pretty elementary.
  • Exactly! We all take risks in life, why add to that list and needlessly increase your chances of something bad happening? Comparing keeping a phone, just because you like it, to the risks involved in essential activities like cooking food and changing lightbulbs is a bizarre comparison.
  • Do you keep your stove on, candles lit, and cigarette lit when you go to bed? Those things all have an inherent "risk" when using them, but are relatively safe when used properly. But when used outside of how they are intended to be used, that's where problems occur. Same with the Note 7, it's recalled for a reason, so it is now being used by these folks outside of it's intended use since we know they are defective. Why are you still arguing this? There's no argument anymore. The manufacturer has recalled ALL - meaning EVERY SINGLE ONE - of the Note 7s produced world wide. That alone negates every argument you or anyone else could have for keeping the phone. Doesn't matter what you compare it to, because nothing you are describing relates to it.
  • It was not a mandatory recall.
  • Mandatory vs volunteering recalls are only referring to wether or not the government has stepped in to force a company to recall something. Has nothing to do with putting a legality on a consumers right to keep a product or not. Again, mute argument.
  • Bottom line is the Note 7 is not illegal to use.
  • Yeah, it actually is. A recalled product is forbidden in the market, regardless of if the government mandated the recall or not. Samsung registered the recall with the government and cooperated with it to achieve the recall. You'd probably get in some serious **** for walking into a government building or an airplane with a N7, and you would absolutely get in legal trouble for attempting to sell one.
  • This sounds like satire.
  • ..it's worth holding onto just as a collectible; the infamous Note 7, right up there on the display next to the original iPhone, Nexus One and Motorola Droid..
  • Up until the moment it blows up and takes all the other phones with it. If you're that keen on keeping the Note7 as a collectible, be sensible and have the battery removed by a professional.
  • He could just have let the battery discharge on it's own.
  • Not cool to call people idiots, for their choice. Will it hurt you personally? Do you have a stake in Samsung? Are you their keeper? I expect a regular poster to comment that way, but not a editor. It’s easy to say “throw away, and buy new”, but a lot of people can’t do that, or love their decision. Analogy, you get a car with defective airbags, that’s past it’s warranty, you don’t just go, and buy a new car, even if you may not have the finances, you cope and find a solution. Note7’s bought on a carrier plan, still have to be paid off, and upgrading to newer cost. I can see why some are still out there, and it’s the persons choice if they want to keep theirs. Calling a person a “idiot” isn’t cool.
  • Comparison to airbags doesn't fly, a friend just had his airbags replaced in a 2006 Honda CRV. There is no good reason to knowingly drive around with defective airbags...it's like having a shotgun pointed at your face.
  • you can’t compare it to driving with no airbags because it can hurt literally anyone around the phone, not just the phone’s owner. analogy: would you drive a car that, when driving past other cars, disabled their airbags too?
  • Because he's an editor he can't tell the truth,because that's what he's doing,they are idiots.
  • Samsung is giving people a 100% refund for their Note 7, or a partial refund and a replacement device. There is no reason to not replace the phone, and there definitely isn't a financial reason. The airbag analogy is flawed for many reasons, not the least of which being that when an auto maker has an airbag recall, they fix your airbags free of charge -- just like Samsung is offering to fix your Note 7 problem by replacing it with a 100% refund or a new safe device.
  • Yeah no, your argument is completely invalid because anyone who keeps a recalled item that can put other people near them in danger is an idiot. Period.
  • Everyone is entitled to their opinion. Thank you for yours.
  • I still carry my Note 7 when backpacking as an emergency fire starter.
  • If they've been working fine for this long, why are the people idiots?
  • Read up on how lithium cells work and degrade over time... They get MORE dangerous as they age, not less. It's a bit like keeping a glass vial of deadly neurotoxin balanced on a two metre high two centimetre wide plinth in your living room... Just because it hasn't fallen and killed your family after six months doesn't mean it's now safe.
  • 1. Degrading over time is true of all lithium cells. It's not unique to the ones in the Note 7. 2. The problem with the Note 7 batteries is that some batteries had a flawed corner where the elements are bent and more likely to cause problems. There's no telling if these people own Note 7s with or without the flaw. The fact that they've lasted 2 years without problems implies they got a good battery. Personally, I wouldn't have kept the Note 7 if I got one. But that doesn't mean there aren't good ones out there.
  • 1. Of course it is, but the degradation is that much more likely to cause an issue in a cell that was already faulty to begin with. 2. See 1. It was never actually publicly revealed what caused the batteries to critically fail, what you just stated is a guess. When it comes to the Note 7 there are no good batteries. That's not my opinion, it's Samsung's. And anyone who thinks they know better than Samsung and are willing to put their life and the lives of those around them at risk based on that belief is, in fact, an idiot.
  • It was publicly revealed in detail. Not a guess at all. Your "more likely" statement assumes they're all bad. Samsung never said all of them are bad. They simply took the right precaution rather than take chances. And, like I said, I would have returned the Note 7, myself. People who post that they're on their 3rd or 4th Pixel due to problems -- are they idiots? They've actually experienced problems repeatedly, yet they keep RMAing and ordering a new one. I'd say they're more idiotic than the few Note 7 stragglers.
  • Source or it didn't happen. And yes, it does assume they're all bad. Which is the correct thing to do when there's no way to tell which are good and which are bad... If any are good at all. It's a bit like gun safety, always treat a gun like it's loaded, even if you *know* it isn't. Depends with the pixel... If they BOUGHT 3 or 4 of the same phone they had problems with then yeah, they're idiots. If it's a warranty replacement then no, they're not. It's a false equivalence. A few screen issues are annoying, but not even remotely in the same league as having a chance to burn a house down, killing the occupants.
  • Plenty of articles say it was due to a bent corner and was an took seconds on google to find. This source claims they did an interview with Samsung. Which Samsung claims was confirmed by 3 independent safety companies including UL. "For the first battery, Samsung says a design flaw in the upper right corner of the battery made the electrodes prone to bend and, in some cases, led to a breakdown in the separation between positive and negative tabs, causing a short circuit. With the second battery, which came from a separate supplier, Samsung believes there was nothing wrong with the design itself, but says a manufacturing issue led to a welding defect that prompted that battery to also short circuit and ignite." https://www.recode.net/2017/1/22/14330404/samsung-note-7-problems-batter...
  • There's no implications here. ALL Note 7s were recalled, meaning they are ALL defective. The only way you could "imply" that you had a good phone was if the manufacturer recalled any number LESS THAN all devices, you "implied" whether it was good or bad at one point until you confirmed the status of your said device, and once you got confirmation of it being good or bad, your implication was then changed to a factual state of being good or bad. There is no implying, assuming, etc that anyone's Note 7 is good when the manufacturer has recalled ALL devices.
  • No, a recall does not mean that "ALL" devices are defective. It means that the mfg has determined that a statistical threshold has been satisfied, thereby limiting liability, damage to reputation and/or penalties from government(s) by issuing a recall. Let a guy take personal responsibility and allow him to use the device of his choice. If I had one, I'd use it and post pics of it often just to set off all of the SJWs here that think it's their business to get into mine.
  • Personal responsibility does not enter a conversation about a device that has the potential to harm others. What is so hard about this? I don't give a **** if you eat the tainted lettuce that's going around, that's up to you. A phone that can potentially ignite due to a manufacturing flaw that is literally impossible to detect without an X-ray machine and the defect can be induced by physical damage?
    **** no, **** you, and **** your "haha I wanna troll the sjw" bullshit. Grow up, and understand that personal responsibility includes not endangering others.
  • If they degrade over time and get more dangerous, that's even more peculiar why none of these have caught fire.
  • Because it's a design fault, resulting in varied "delays" of blowing up. Sure, those phones might've been fine for the past two years, but the problem is there's not enough space for the battery in its compartment, and the users do not know what amount of warp will push the cell layers to short and blow up. Meaning even simply just carrying it in your pocket for exactly 745 days could result in the warping required for this, if you're a skinny person, and could happen a lot sooner if you're fat. Lots of factors playing here, and it's impossible to predict when it will fail. It's like having a bomb on you every day, that HAS a counter but you never know how much time is left, and if any of your actions will shorten that time.
  • And they probably didn't get hit by a car the last time they ran across the street without looking. That doesn't mean they shouldn't look the next time. I mean c'mon. This is the simplest logical fallacy ever. When the device has been proven to be unstable and unsafe, by the manufacturer, simply saying that it hasn't failed one day doesn't make it less likely to fail the next day. Just replace the phone and know that it will not be your problem for that day forward.
  • Mother Nature's law of natural selection is at work. Let's leave these idiots be.
  • She's been sleeping on the job, there's a lot of catching up.
  • It's really annoying so see you dipshits who have never used the Note 7 complain about it. At the time of release, it's by far the most perfect phone in every way except the battery. If some people choose to take a risk smaller than dying to a grape in the throat, it's their ******* choice.
  • I literally did the review of the Note 7 the day it came out, and then used it until the phone was recalled. I then used a replacement phone until that one was also recalled.
  • I owned 2 Note 7's. The first one, and the replacement that Samsung pretended they fixed when they obviously didn't. And yes, it has been my favorite phone to date by quite a large margin, and I seriously HATED taking it back and returning to my Note 4 until the Note 8 was released. That being said, no one's safety is worth a phone. I have a family and I owe on a mortgage, and it wasn't worth losing any of those things to keep my Note 7 as much as I loved it. The color, the form factor, the performance, I loved it all and of course Samsung didn't give us the Note 8 in the same blue coral of the Note 7. With all of that being said, I do agree with you that it's their choice. I think they're making a poor choice, but that's not up to me, Samsung, or Android Central.
  • wow....haven't read such spiteful responses about the OP. you can disagree without the anger. it makes reading the comments more enjoyable when you can agree to disagree....thank you.
  • Agreed. I think some people feel personally attacked so they are responding defensively.
  • Kind of hard to recover when the editor starts off calling people idiots in the title.
  • People who continue to use Note 7s, even knowing the risks involved in using the device, are idiots.
  • Sure. I totally agree. I'm just saying that it's hard to discourage/recover from finger pointing and name calling in a thread when the editor starts off calling people idiots. Unprofessional. It's a terrible decision for someone to hang onto one of these devices.
  • The whole "idiots" thing isn't even the point of the article. People are using it as a distraction from the real message.
  • Don't wanna be called an idiot, don't act like an idiot. Stupid is as stupid does.
  • True. And by the same token, if you don't want to get harsh comments, don't start your article out by insulting a group of people; even if they deserve it.
  • Um, really? I guess that the op didn' really call anyone and idiot..wait...
  • Unless people are carrying the FE, I have one of those
  • That's a nice phone. Isn't it the last Note without totally curved edges?
  • FE is a Note 7 with a 3100(3200?) mAh battery
  • FE is fine!
  • Idiots? Do better than that.
  • How about dumbasses?
  • I still have mine and use it for movies and music, because I still love it, just like mentioned in the article. Amazing display, camera and pen software. Because of updates it won't go higher than 60%,but it doesn't make me a idiot. Just like it doesn't make Toyota owners an idiot for driving cars that had been recalled for airbags. I don't know man, I feel like this was a bit rude and raw...
  • They are being called idiots because they keep insisting that is their risk and their choice to keep it and just ignore every intelligent explanation of why that is not the case: - Design flaw which make the phone espontaneouly catch fire, there is no way to tell if one of them will catch fire today, tomorrow or in 2 years and 3 months, or at all. The fact it has not done it yet does not mean it will not.
    - These batteries degrade with time so if chances were high when new they are higher now.
    - A phone catching fire is likely to hurt people other than just the owner and damage others property too, stop comaparing it to an airbag, the only one affected by having a faulty one is the driver.
    - There are now many good options to replace it. In my opinion they should be called worst...
  • I think you meant: worse*
  • Your phone is unsafe. This isn't up to debate, Samsung has shown us exactly how and why it's unsafe. Please return it to Samsung and get your refund. Spend the money on a newer device that's safe to use. And yes, if someone has a car that has airbags that were recalled and they haven't taken it in for new airbags, they're also an idiot. Faulty airbags will actually kill you and your passenger, in the event of a crash or in some cases without an impact -- why would you defend that action?
  • No, a couple of batches were unsafe, c'mon, you're better than fake news.
  • Who do you work for? How can you confirm that this is fake news? By what authority do you claim to know better than Samsung?
  • No, it was spot on.
  • It appears many people don't realize the risks they live with day in and day out (and the likelihood of those risks resulting in loss) so they are horrified when they learn of one, as small as it may be in comparison.
  • Oh they know the risks of continuing to use a Note 7, it's just they don't care and are being stubborn.
  • I'm talking about the hundreds of other risks taken on a daily basis.
  • Oh good god. You are an idiot. You know that the device is flawed, and batteries degrade as they age. You're putting yourself, your family, and everyone else at risk because you keep using your recalled phone. The recalled airbag example is a logical fallacy. Everyone needs to stop using that terrible argument.
  • You take it in public? To the movies? Restaurant? Bus? Airplane?
    For that matter live in a house with other people? Then yeah. Airbag flaw only kills driver after accident.
  • Unfortunately, idiots don't know they're idiots... Usually even after being told. I'm sorry to tell you this Lexi, but you're being an idiot. The good news is, you can prove you're not an idiot anymore... Just take the phone back to Samsung. And those those Toyota drivers? Guess what... They're idiots too. Big Gorram idiots... The kind that shouldn't be trusted with house plants.
  • Love it fuzzylumpkin. Everything you've been saying. See, often times I think what the world would be like if people just didn't go against what more intelligent people (in these specific fields/incidences) tell them to do. Oh, Samsung and outside agencies did countless hours of investigation into the matter and told us all it's unsafe...NAAAHHHHH fu©k it, I'll be good! Hmmmmm.
  • Wow people are still using that fire Hazard of a phone? I don't see the appeal of the Note series or any Samsung phones for that matter.
  • I see the appeal of the Note phones. And there's a great Note 8, and soon to be a Note 9, available for all of these remaining Note fans to go use.
  • I guess you're right, the Note is good for productivity with the S Pen but I just can't stand Samsung's software otherwise I'd be interested especially as I really like the Note 8, design wise.
  • Beno, did you just... compliment Samsung? No comments on your buttery smooth, flawless, gift from heaven Pixel 2XL? Well, I'll be.
  • "Samsung's own recall page notes that "nearly all" recalled Note 7s have been returned" Just because it hasn't been returned, doesn't definitively mean that the ones that haven't been returned are still in use. Some people may have just tossed it out, some may have kept it and never used it again, some may have "blown-up" and just never been reported.
  • I know for sure that there are some cases where people HAD to toss the phone as it was not allowed on airplanes. In these cases Samsung DID generally authorize the refund.
  • Absolutely. But as I point out, there's lots of evidence around various places on the internet showing the phones actively being used in recent weeks. And that's just the people who choose to talk about it.
  • If someone wants to keep their phone, it's not your damn business Andrew. If I had one perfectly fine I would keep it to, maybe, maybe not, I don't know, but it would be my choice. You get it? So put your crown down and stop name calling people. Because I read every post and most outrage is about your language not your opinion. Therefore total of 5 people agree with you. Now I bet you 2 cents nor you or 5 of your supporters would never return and walk away in your own 2 feet if you called me an idiot to my face. With that said, you should apologize to whom you may offended and think 2x about your messages you put out next time. You are a tech channel, not a God damn CNN.
  • Wow, a tough guy idiot. I support Andrew and would definitely call you an idiot to your face, especially after reading that comment.
  • Yeah, I'm sure you would...
  • If I saw you taking black and white selfies, looking off into the distance reflectively, I definitely would. Idiot.
  • If you saw me taking black and white selfies? I don't hide my face morlock. The picture is not a selfie, anyhow you have a dispute? PM me! You wanna challenge my opinion and think it's totally OK call people Idiots?, when you are editor of big tech news site? No problem, meet me. Otherwise STFU and go back to your corner.
  • The way you are acting that is definitely your photo, I'm sure lots of people put other guys photos as their profile pic........right. You have proven yourself as an idiot and a tool by threatening physical violence against an editor and members of this site over a phone you don't have and never did. Calm down keyboard warrior.
  • Yes that is me, right... you think everyone hides behind avatars like you? You have no idea FF. I did not threaten anyone, I pointed out what I would do if someone allow them self to say anything like that to my face, therefore it's not the behaviour shall be accepted of big tech editorial site. And as far as you, go troll someone else. I already told you what to do if you have a dispute with me. I'm done here.
  • You said "you or your supports wouldn't walk way with your own 2 feet" what ever broken English crap that's supposed to be, which is a threat, then your trying to get me to PM you to meet up for a fight, very threatening tough guy. I'll tell you what, next time you're in Ann Arbor, Michigan in town on business from Afghanistan, hit me up, I'll take you to Zingerman's and buy your dumb *** a sandwich. Good day idiot.
  • Wow guy from Michigan and can't spell worth of sh*t. I'm not from Afganistan dumb F. I see you are racist to. But I have been to Afghanistan, to protect the low life MF like you. You would not have a courage to even breathe toward me, that I can guarantee. Why all this fuss? PM...
  • So I guess you're not done. "You would not have "a" courage", really, you cant even write English, no way you were in the military after hearing the crap in these posts. Citation needed or it's a lie. And again threatening me, after I offered to buy you a sandwich, all over a phone you never had. I think you need help for your anger issues. Good luck idiot.
  • Good f*ck off.
  • You keep saying you're done but then keep responding, I do not think that word means what you think it does. No proof to back up your claims I see just more swearing and threats. What a shock.
  • So, when you can't make the valid argument, turn into the vocabulary police, typica...prelude up by a dozen.
  • Um, he didn't say it wasn't him, he said that it wasn't a selfie of him...back to my popcorn...my money is on prelude..
  • Your "official score" of the previous proceedings has been deemed trivial for two reasons:
    1. You obviously agree with his original point, whatever that was. Far from an impartial referee
    2. Your opinion means nothing at all to me Thank you very little for your contribution, enjoy your popcorn!
  • You're an idot for even thinking about keeping a Note 7 when it was proven to be unsafe, Andrew is right to call out people still using a Note 7.
  • It was a phone that was recalled because it's can potentially melt down and start a fire. It is a literally illegal phone.
    Get over your "hurr I'm an individual NO ONE CAN TELL ME WHAT TO DO" and understand that there are certain things that are not ones personal business anymore. Get over your widdle hurt feelings because someone who observed idiotic behavior called it out. Sticks and stones, right?
  • Here here! Great blog Andrew!
  • Andrew is right. Anyone still using a Note7 is an idiot. You're putting yourself and others in danger because you don't want to give up your faulty device.
  • LOL I work with electrical circuits and I'd bet more than half the population interacts with a faulty device, connection, circuit etc on a daily basis that is far more dangerous than a Note 7 (which may or may not be faulty) and is completely oblivious to it.
  • Being oblivious is one thing. Being told that something is dangerous, and being given a simple way to remedy it with a full refund, but still continuing to use it is an entirely different situation.
  • And you're arguing of doing it on purpose? I don't get what your point is.
  • That people overblow the situation.
  • Tell that to the people whose vehicles started on fire because of the Note7s.
  • To the one person? It's kind of hard to find anyone who this actually happened to.
  • The demise of the Note 7 was quiet a shame. My favorite phone to use of all time. Of course you'd be a fool to keep using the original now.
  • This comment left using my fully-functional, safe, and reliable Note 7. It's the best phone I've ever owned. I accept and honor the travel restrictions, software upgrade limitations, and the dearth of accessories in return for the near-perfection of the device.
  • Hope its not one of the originals
  • The original seems to be the safer one. There is a supposed design flaw in the corner of the battery. The replacements have problems due to ramping up production caused welding issues so they
    would short circuit. It's "safer" to have one that you have to damage to cause the short circuit to blow up. Versus one coming factory short circuited.
  • I still have a brand new case, pm me if you want it.
  • The invention of the automobile, if it would have occured in the phobic culture we live in now, would have never passed the testing phase before being scrapped, having been deemed too dangerous.
  • False equivalency.
  • Highly doubtful. Look at extreme sports equipment.
  • What happens when you tell a person "keep out" or "don't touch"? You have some that go and touch. Some out of ignorance and some for the challenge/thrill/whatever. Readers here with Note 7's are clearly aware and not ignorant of the issues/risks and so it's pure defiance that keeps them going. The risk of actual injury to the world was tiny before the recall and it's ridiculously tiny now. I say carry on you rebel scum! Have your fun. Poke the bear, play with fire, stand right on the ledge and look straight down. Know the risks and accept the consequences. Free will is great innit?
  • Judgmental, much, Andrew?
    What if folks that are using the Note 6...er, 7 are not at any diminished operability, because they rooted it, prior to the "restrictions" being sent?
    Hmmmm?
  • Then they're still using a device with a battery that has been proven to be unsafe to use. Return it.
  • Or else, what? Whatever Note 7s are left, in the wild, haven't blown up. Why do you think they will?
  • I'm thinking that it was the end of the month and Marty needed a few clicks to meet his quota. Bloggers usually know what will inflame, I can't believe that he really has his panties in a wad because of a few perfectly good Note 7 phones.
  • Rocking the Note FE, purchased brand new on Ebay. Running Oreo. The only difference is the slightly smaller battery. Why anyone would hold on to the Note 7 when the same phone is available as the Note FE is beyond me.
  • Easy reason is most likely availability. Sure you can buy an imported FE on ebay but if you get a knockoff device or a legit device that goes kaput, you won't have a direct way to get issues troubleshooted without resorting to the dreaded 'mail in your device and wait some time for it to come back and hopefully be fixed' shebang. That being said, I'd absolutely buy one on impulse if I could.
  • Nice, calling potential readers of your blog idiots. Guess what? If it hasn't blown up in nearly 2 years it's unlikely it's ever going to. I'm pretty sure these people understand the risks - there's enough hoops to jump through just to get it working.
  • lol I don't see one comment from people on here that feels like one of the more likely answers... Anyone consider that maybe these users already had their batteries swapped out? I know that if I had one of these when they were exploding, I may have just had the battery replaced by a third party while they scrambled to fix the problem.
  • No third party repair service would go anywhere near touching a Note 7, let alone swapping out the battery, once the extent of the problem was known. Also, why bother paying out of pocket to replace a battery? Samsung was (and still is) offering a 100% refund or a replacement Galaxy device.
  • What if those that held onto the Note 7 like it better than the curved, exaggerated oblongs that the Galaxy devices have become?
    Why such a big rant and name calling?
    With a failure rate of only 0.1% why are you so concerned?
    These phones are two years old. If they haven't blown up yet, what makes you think they will?
  • The airbag recall only had a .07% failure rate. Why are you so concerned about that?
    I'll give you a hint: it has to do with scale
  • I have a customer who still has an unopened note 7. He says he's not dumb enough to use it but he wants to keep it sealed in the box as a collectors item.
  • The facts of math prove them right. There's no more risk of injury from a Note 7 than any other phone. And some devices in general have a higher failure rate and are still on the market. It was a bad PR echo chamber that has run its course. If I had it, I'd keep it and root it, too. Stop with the unsubstantiated hysterics already.
  • I would believe Samsung had some actuaries look at the numbers before issuing a complete and total recall. You don't spend a few billion dollars issuing a recall without math backing you. Ford and Toyota were teachers of that lesson to other industries.
  • "get ready to upgrade to the new Galaxy Note 9" HA! You've gotta be kidding. If the Note 9 price rumors are true (see https://www.forbes.com/sites/gordonkelly/2018/07/24/samsungs-galaxy-note...), this is where I bid a tearful goodbye to the Galaxy Note line.
  • What rumors? Lackluster improvement and high prices?
  • Exactly. I'm thinking I need to get better acquainted with Ebay and Swappa before I buy my next phone.
  • Swappa is awesome!
    I have not had much luck, with ebay, in regards to smartphones.
  • Well, I guess am one of those few so called "idiots" left. However, I am not using a note 7 battery. I took the Galaxy S7 battery, soldered the note 7 battery PCB to it and it's been smooth sailing since. At the loss of a little capacity, I have a reliable phone that lasts all day on a charge, non-gimped root, custom ROM, no annoying Bixby button and a form factor that I'm happy with. In other words, I made an informed decision that eliminates the risk of the battery while maintaining the freedom of having a phone that I paid for being mine in every possible way. While I can't speak for those who would risk using the Note 7 with its stock battery, not all Note 7 owners are "idiots".
  • Good for you! Why some cannot see possibilities like this, is beyond me.
  • You're calling them idiots even though they were right about their phones being safe?
  • Just because something hasn't happened yet it doesn't mean it's safe. If you have 5 beers and drive home without crashing, or smoke for 5 years and don't get cancer, would you describe those activities as 'safe'? I could probably walk down the road blindfolded and not get hit by a car most times, I don't think anyone would suggest it's safe to do so though.
  • Could you do any of those things for 2 years and not have anything bad occur?
  • Of course. I'm not sure what your point is? Doing something for 2 years and being one of the lucky ones doesn't mean something is safe? You appear to have a very black and white definition of safe where if nothing bad happens for a set period of time it means it's safe. Edited to add having read your other comments I'm even more confused. You seem to think that because a phone hasn't caught fire in 2 years that that's it, it never will?
  • The failure rate was only 0.1%.
    If it's been stable for two years, what makes you think it will blow up, now?
  • What makes you think it won't?
  • Takata airbag failure rate was .07%
    That is still hundreds, potentially thousands of affected individuals.
  • Honestly if I had known that it was going to take more than 6 months and 12 phone calls to get my refund from Samsung, I would have been one of the idiots who kept the phone.
  • Just changed the battery out and flashed the rom and works fine.
  • I have a Note 4 running LOS unofficial15.1. An I also an idiot?
  • "An I also an idiot", yes, yes you are
  • So, your typing and posting are always perfect?
  • No, but if I asked that question on an internet comment section and spelled it wrong I would definitely expect some ridicule, and would deserve it. Thank you for your concern about my comment!
  • One big reason is that they do not understand what a voluntary recall really means. I have read numerous posts on xda saying they wouldn't return the phone because the recall was voluntary. I might advise you to update this post clarifying what a voluntary recall means. It has noth ing to do with the consumers responsibility. And was mostly advertised as such for good PR. I think most recalls are voluntary from the manufacturer. Maybe not all but a lot are.
  • True but I still wouldn't see a practical reason to keep a Note 7, specially since Samsung is somehow STILL accepting them for a full refund, not to mention that you could use the cash to buy a Note 8 or if you REALLY loved the Note 7, import a Note Fan Edition.
  • Look above for reasons folks have given.
  • My memory of the Note 7 is not only for the explosive batteries, but it's also remembered for being lapped by the then 1 year old iPhone 6s Plus in Phonebuff's speed test on YouTube lol.
  • After reading all of "sky is falling" commentary about the Note 7 and how "dangerous" it is just made me deactivate my Note 8 and begin using my fully functional non updated Note 7. Thanks! I forgot how much I loved this thing.
  • I hope it blows up in your lap so you cant reproduce
  • Aren't you a peach!
  • And you are an eggplant! 🍆
  • Another idiot called Note7lover just announced he's using his unsafe Note 7.
  • No one in real life will listen to my stupid ideas so I've decided to douse the comment section with more garbage. Hoping for a meteor. Save Us
  • Sorry, but the "idiots" are the ones who allowed this device to be released in the first place. Sure people shouldn't use them, but once these devices get out to customers, it's like trying to reclaim them back from a black hole. Can be almost impossible to find them. You've got language barriers, misinformation, general misunderstandings and then probably a small dose of refusal or reluctance. But calling them idiots? That's unfair. You should be putting the blame squarely on the manufacturer who has the resources to prevent this sort of fiasco in the first place. These are the same people who released a cheaply produced washing machine that caused many structure fires.
  • I certainly don't disgree with you re Samsung, and I guess the idiot label may be unfair on anyone who has suffered from/with some of the things you mentioned (language barriers, misinformation and general misunderstandings) but I don't know how likely any of those scenarios really are? It seems unlikely that any Note 7 owner wouldn't have been aware with notifications on the device but if those people do exist I'd give them the benefit of the doubt. You mentioned those who refused or were/are reluctant to return their Note 7 though and I don't think the idiot term is being applied incorrectly in those cases. I'd maybe understand more if this phone had some revolutionary feature that no other phone has but it seems to come down to "I like the phone". It isn't as if this phone was so different to everything else that there is nothing even remotely similar to it.
  • Second paragraph, +1000
  • If someone still has that device they should return it now. Not because of the "DANGER" of it but simply because its a 2 year old device. If you returned it now you would probably get the total price back and upgrade now for cheap. If that is the case then, well played.
  • In that the note 7 was the last note with a nearly sensible screen size, I can sort of understand. The note 8 is far too long and narrow, and has far more pronounced curved edges. I ordered a note 7 but it was recalled before I got it. I had no interest in the note 8.
  • If they want to use the note 7 then that's there business.
    No need to address them as idiots.
  • No, it's not their business, especially if they use it in public or in a house they're sharing with other people. They're putting their own safety at risk and the safety of others at risk.
  • Even if they are putting the safety of others at risk it is still their business. Nothing you nor I can do about it unless it's against the law to carry a Note 7. It's not by the way so I guess you're limited to calling them names.
  • You do realize that a recalled device is illegal to use, right?
  • If it hasn't blown up in 2 years, what makes you think it will?
  • Well if they have been using it this long I guess it's ok for them.
  • they must have not watch a video of a person burned alive due to their phone, doesn't help he was wearing polyester shirt and around 100F outside
  • According to the Wikipedia article, the failure rate was 0.1% (one in a thousand) and only 10% of US phones were returned, alrhough the source is not properly cited.
  • Hi, I am one of those idiots.
  • Congs 😊
  • There is one thing I DO like about the Note 7, it gives me a way to state what I wish would happen to some people, particularly those who like to call the police or CPS on people who aren't doing anything wrong. I love to say "I wish they were making that call while holding a Note 7 very close to their head." As for calling the people who are still using them idiots, well they are. One thing I've observed--some people love to use or do something just to give someone the finger, even if the decision is unwise. I've learned that such is basically cutting off your nose to spite your face. For instance, I DESPISE it being the law that I have to wear a seat belt in the car, that is my decision alone. However, to not wear one just to spite the law is stupid, because study after study shows 99.7% of the time it's the thing to do safety-wise. So, therefore, wear one for that reason, despite your desire to tell the nosy busy-bodies where to stick it.
  • I'm curious as to whether the Galaxy Note Fan Edition is still going to be subject to the same airport bans that the Note 7 was put to when the battery explosion news came to light, specially since the ONLY way you'd notice if it was a Note 7 or an FE is with the text on the back and, since it's a glass sandwich, someone would likely slap a case over it. It would absolutely suck to import a Note FE, only to have it confiscated and not returned after trying to catch a flight.
  • hey, I still have my note 7 and its still works better than the note 8. As many times as I have dropped it, mind you half the screen is actually really scratched up from top to bottom, it still works great! Updates are blocked and working perfectly ☺. I sent back 2 note 7 and this is the 3rd one. I do regret sending back the first one actually.... Not giving it up until it literally dies out. lol and btw this comment was written from my note 7😉
  • To the idiots who are holding on to the Note 7, it's not your safety we care about, it's the public's. It's like idiots who drink and drive and say "I do it all the time and no one ever gets hurt. Don't tell me how to live my life." Your selfish decision is a potential danger to the public. It's moronic and reckless.
  • If it hasn't blown up in 2 years, what makes you think that it will?
  • Nothing says it will, and nothing says it won't. But the recall was issued for a reason, to prevent the former, not tempt fate with the latter. You know a recalled one in the hands of Samsung won't hurt or destroy any property, you cannot say the same for the ones out in the wild. Samsung did the math before they issued the recall. You don't spend a billion dollars or so without consulting some actuaries before you do something like they did.
  • As BB-JAM215 posted above, the failure rate was 0.1%. I think you can rest easy.
  • Ha ha, I do. I have a Note 8. ;-)
  • But you are concerned about Note 7s in the wild.
  • Yup. It's a dumb practice at this point, especially when now even two years later (after the official support cycle is over), they could return them for a full refund for an outdated phone that is not supported by any carrier, Samsung, or regulatory body. That is the part that boggles my mind at this point.
  • I love arguing with customers on the definition of what a bug and / or defect is. By its very nature they are unpredictable. Just because you’ve played Russian Roulette 15 times doesn’t mean you won’t ever get shot.
  • Wow the flame wars in this discussion rival only the flames of the Note-7 when it actually did produce said flames. You all need to get out and get some fresh air. JFC
  • I think the headline fueled the passion behind the comments.
  • I hope these idiots homes burn down. When an inspection is done as to the root cause this is found to be the cause and any claims are outright denied. There are accidents, there is stupid, and then there are these people. I'm guessing these are also antivaxers as well.
  • Yes! Maybe one can be your neighbor!
  • Out of curiosity, besides being obviously super passionate about this topic do you also have a Note 7 that you are using to rebel against the establishment?
  • I always said Samsung fans were idiots, and are the cancer of Android, especially the idiots who continue to use the Note 7 even despite the warnings and the evidence that it's unsafe.
  • Maybe your skinny jeans cut off the last bit of circulation to your brain when you sat down to put this article together at the coffee shop.
    Publically calling people idiots for making a decision that you don't agree with is wrong. If I ran AC, you would be fired.
    I'm a note fan but didn't have the Note 7, however I would have returned it due to the inconvenience of being without a phone if it went bad. I would have not returned it for safety concerns.
    You see, we all have opinions and that's why we come here. Keep it professional moving forward.
  • I wonder if all these Note 7 users are going to follow the massive food recall due to the salmonella outbreak. I mean you guys paid for the food right, so it's yours and nobody like the FDA is gonna tell you what to do with something you bought even if its proven to be contaminated.
    And it's not like all the food has salmonella, probably just some of it, I'm sure yours is fine, the percentages are in your favor. So don't let the man tell you what to do with your property, eat all of it. Hopefully that will take care of at least some of you.
  • Not even the Fan Edition could get them to give their units up, and now poor hardcore fans are dubbed idiots😁😁😂
  • Honestly I don't blame them, the Note 7 is probably the best-looking Note phone to date. I dont think they were able to buy the Fan Edition by trading in their note 7, so much for that. Calling them "idiots" when they are able to program and mod the device is kind of a stretch though.
  • If you were paying attention at the time this all started there were a lot of reports within about 2 weeks of the phone being released. Then I didn't see any for a while until the replacement phones started coming out. And again there were reports for about a couple weeks. Then there were none again. There were still hundreds of thousands of phones in use for several months after this as Samsung came up with a plan and ramped up trying to force people to return them. Over all that time since there has not been a single failure that I'm aware of. My thought was and still is that the ones that had a defect showed up pretty much right away. My opinion was if your phone didn't melt or catch fire during this period it was probably unlikely it had the defect. Mine wasn't even getting hot while charging like some reported so I kept using my Note 7 at the time. For a while I kept it in a glass baking pan while not in use or while sleeping just in case while things were still being sorted out. I called and asked about getting mine replaced but they didn't have a plan yet so I waited. As others have pointed out the phones didn't explode, some smoked and melted, some caught fire. There were some burn injuries and smoke inhalation. No one died. I considered the risk to be very small. I would not take it on a plane and swapped sim cards into another phone when travelling. But I did use it until I got the Note 8. If at any point during that year there were more reports of batteries catching fire I would certainly not have held on to it. But there hasn't been even one new case since, I assume it would have made big news had one come up. Verizon gave me a refund at some point for the phone without me asking and never followed up on making me return it. So the monetary incentive to return it is/was not there. I now keep it in the ceramic fiber lined box they sent me and that box inside an empty metal cabinet. I still use it on occasion as a back up phone. It still works fine. I'm not worried it will catch fire now. If any new reports of problems come up in the future I'll definitely take the battery out myself and dispose of it. But for now I keep it in a fire safe area that has a smoke detector and occasionally make comments on the internet about how I still have an original Note 7. Just my 2 cents.
  • Google caused the Note 7 recall. They used their search algorithm to display all negative press regarding the phones exploding. They helped spark the media frenzy it became. Why? Because they were releasing their first Pixel phone, and needed to knock the primary Android competitor out of the way.