Keep your subsidized handset and your unlimited data ... at least this time
Following a weekend system glitch that let customers with unlimited data plans receive upgrade pricing on handsets, Verizon has released a statement indicating that it will honor those purchases. Although we suspect Verizon had the power to revoke the upgrades and put those who took advantage onto a tiered data plan, the official statement we received confirms that the unlimited data plans will stand:
Over the past weekend, there was a software issue involving some orders for customers seeking to upgrade their devices. A number of customers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price.
Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.
Verizon Wireless corrected this software issue today (9/30). The company no longer offers unlimited data plans and customers who want to retain existing unlimited data plans, must pay full retail price for a replacement phone.
Be it a bit of a nod to its loyal customers that happened to jump on a deal or the realization that it would be a bit of a headache to switch everything back, Verizon just made a lot of folks that got in on this deal happy.