According to the good guys at Tmonews, it looks like T-Mobile will not be accepting any returns on the T-Mobile myTouch 3G Fender Edition. Even if you're in the Buyer's Remorse period, the prettier than expected myTouch 3G Fender Edition will not be able to be returned or refunded. Exchanges will fall under the 1 year warranty plan.

We're assuming this applies to all 'Limited Edition' handsets, of which the myTouch 3G Fender Edition is a part of, but still, this rule kind of blows. After using a device, sometimes you learn that it just wasn't meant for you. And can you imagine if you buy the myTouch 3G Fender Edition and then the myTouch Slide is promptly released? Not cool.


Reader comments

T-Mobile Not Taking Returns For The myTouch 3G Fender Edition ?


Are you kidding me? It is a limited addition item. No you can't return it! If you are not sure about the phone, buy a regular one. Don't knock T-Mo for this. If you buy an engraved iPhone or Nexus you can't return it either. It's not like they can rebox it and sell it again. I don't want a limited addition phone that someone's dirty mits were all over.

On a side note my G1 started to crap out the other day. I tried everything I could to restore it but it still would not work consistantly. After calling T-Mobile, 15 minutes on the phone. They had a new handset to me in less than 48 hours. I didn't even rush ship it.

Thanks T-Mobile

There's no comparison between an engraved item and a limited edition item. An engraved item is purposely and uniquely defaced, making it more appealing to the owner, and less appealing to anyone else. In contrast, it's possible to return a limited edition item in like-new condition as easily as any non-limited edition item. But as long as the return policy is made clear before the sale, I don't see what the problem is.

Another good reason to avoid T-Mobile. But if I were considering one, I'd buy a standard my-touch first, and if I liked it I'd return that one and buy the Fender. If that's how T-Mob wants to play, we can all play that game.

It's not something unique. Any limited edition phone is like that. You don't buy it so you can get rid of it right away. You buy it as a collector's item.

I got a MyTouch Fender edition the other day and the rep actually told me I could return it and that is what my receipt I signed says. Although apparently I was lied to, which sucks. Rep probably just didn't know though. But if I decided I didn't like it, I wouldn't return, I'd eBay it. I got it at the renewal price, so I could make a couple hundred profit based on the eBay price and put that towards a Nexus if I wanted to. Still kinda crappy of Tmo though