Verizon's new data plans broken down in complete detail

Having a hard time wrapping your head around the upcoming changes to Verizon's smartphone data plans? We just got all the dirty details dropped in our laps. Charts, e-mails, the whole kit and kaboodle, folks.

Let's start with what you see above. That's the official chart from the official training document (which you can see in full after the break.) As previously rumored, smartphone plans will start at 2GB for $30 a month, with $10 per gigabyte if you go over. There also are 5GB/$50 and 10GB for $80 plans. Unlimited plans are dead. These rates apply to 3G smartphones and 4G LTE smartphones.

Mobile hotspot access will cost $20 a month for 2GB of data.

Other points to note (many of which are detailed in an internal e-mail we've posted after the break):

  • If you have Verizon's $29.99 unlimited data plan, you'll be able to keep it after July 7.
  • You'll also be able to keep the $29.99 unlimited plan when you upgrade to a new phone. (No word on if there's a pricing difference or when that policy could change.)
  • If you add a line to an existing account, you'll not be able to chose the $29.99 unlimited data plan.
  • If you're a new customer between now and July 7, you'll still be able to choose the $29.99 plan.

So if you're in the market for a Verizon phone and want to get in on the current unlimited plans before the major changes take effect, you've got two weeks, folks.

Now continue past the break to see the full documents and e-mail.

Thanks, Eric!

Verizon indirect retailer e-mail

As of this morning we have been given the green light to start training on the data changes Verizon Wireless is making effective 7/7/11.

$29.99 unlimited data will be discontinued effective 7/7/11

  • EXISTING CUSTOMERS- That have our $29.99 unlimited data plan WILL BE GRANDFATHERED IN, they will keep their unlimited plan after 7/7/11
  • EXISTING CUSTOMERS- That current have the unlimited data WILL BE ABLE TO UPGRADE AND KEEP the unlimited data feature (No known end date on this as of this moment)
  • EXISTING CUSTOMERS- That add lines post 7/7/2011, will NOT be able to choose the $29.99 unlimited data feature
  • NEW CUSTOMERS- Any customer that sets up service from now, until 7/7/2011 WILL BE ON, AND WILL BE GRANDFATHERED into our $29.99 unlimited data package
  • NEW CUSTOMERS- Any new customer that set up service AFTER 7/7/2011, WILL NOT be able to choose the $29.99 unlimited plan
  • BUSINESS DISCOUNTS- Currently our business discounts apply to the $29.99 data plan on the primary line only. Most discounts are 20% despite whatever monthly access discount they have
  • BUSINESS DISCOUNTS- After 7/7/2011 data discounts will only apply to the $50 and higher data packages on the primary line.
  • Discount break down ex. of customers with a 20% feature discount on their primary line. ($50-20%=$40/month for 5GB and includes the business e-mail feature)
  • -- ($20/GB vs. $40/GB+ Business e-mail )

New data pricing for smart phones is as follows:

  • $30 for 2GB with $10/GB overage
  • $50 for 5GB (this also includes business e-mail at no additional charge) with $10/GB overage
  • $80 for 10GB (this also includes business e-mail at no additional charge) with $10/GB overage

So all changes effective July 7th, 2011.

Existing customer KEEP their $29.99 unlimited data plan

If an existing customer upgrades from a feature phone to a smart phone after 7/7/11, they will NOT be able to add on the unlimited data package. They must choose from the new data plans.

Anyone who sets up new service with unlimited data, upgrades from a feature phone to a smart phone with unlimited data, or customer currently on the $29.99 before July, 7, 2011 will be grandfathered in.

These changes also apply to employee plans as well (personal accounts w/work discounts applied)

SO, This is a huge time for us to set our customers up with the right package for them! We only have 14 DAYS remaining for unlimited data, and until the new data pricing takes effect. (14 days to setup new customers w/unlimited data, and customers upgrading from a feature phone to a smart phone)

PLEASE, PLEASE make sure we take advantage of this heads up and get our heavy data users set up on these unlimited plans before they change.

Please call, text or e-mail me any questions or concerns you might have.

175 Comments
  • Wow, those are even worse than AT&T's new plans. I guess Verizon thinks they can screw people over now that they have a network (LTE) that people are lusting over.
  • What do you mean? AT&T hasnt even introduced their LTE plans yet... Just wait.... Sprint is the best route to go right now, from ANY perspective.
  • Your right, Sprint is looking pretty good right now. I was holding out for the fabled Motorola Bionic. . . but the Nexus S is starting to really really good right about now. Just one question. Am I reading this right? You can keep your unlimited data if you upgrade AFTER the 7th kill date?
  • Not sure what the confusion is, but it depends what you mean by upgrade...
    "If an existing customer upgrades from a feature phone to a smart phone after 7/7/11, they will NOT be able to add on the unlimited data package. They must choose from the new data plans."
  • "upgrade" as in moving from my D1 to another smartphone.
  • No, It Looks to say that when we upgrade, I also own D1. we get to keep our plans. i want to go D1 to D3 which are both 3G and no change. But what i want to know is if i hold out longer for a better phone with LTE does that change things, putting me in to these new plans?
  • It says that the pricing is the same for 3g and 4g. So, I would have to "assume" that if one were to "upgrade" from a Fascinate to a Charge for instance he would be grandfathered under the unlimited data. No change in pricing, no change in plan. *Disclaimer* I am not an expert nor a Verizon employee, please do not take my word to court.
  • If you are an EXISTING customer with a $29.99 unlimited plan, you can upgrade as a customer whose data plan (unlimited) has been grandfathered into the new contract. i.e., you keep your $29.99 data plan on your new phone. If you don't have an unlimited plan right now, get one before 7/7.
  • If you're waiting for the now-mythical Bionic, the Photon might be up your alley.
  • How do you figure? I went to their store and compared the pricing, it's the same after all the "added" things you get standard with Verizon and AT&T If you mean barebones, it's only like 15 dollars cheaper.
  • Not in my opinion. Sprint has somewhat poor coverage in my area and WiMax is usually slower than HSPA+ even though it drains a lot more battery.
  • Sprint definitely has the best prices, but their data network crawls compared to Verizon's LTE. I have experienced this personally, but BTIG Research ran 1000 downloads to confirm. Average speeds on Sprint were 1.17Mbps down and 0.66Mbps up while Verizon had average speeds of 9.10Mbps down and 5.28Mbps up. These tests were conducted in NYC. I know in Charlotte that I am disappointed with anything less that 12Mbps down and 8Mpbs up.
  • They really don't, I went and looked through the booklet when checking out the Nexus S 4G(no dice, reception problems), the prices are deceptive.
  • Were you on 4G with Sprint? I get up to 10Mbps on my Sprint EVO. There is something weird about speedtest apps on Android though as it sometimes only show 1Mbps on Sprint 4G even though other methods show up to 10Mbps.
  • I've gotten up to 10 MMPS on my Epic too, but I'm tired of getting an average of 2-3 MMPS on Wimax and bad coverage in buildings. I'm considering a switch to Verizon prior to 7/7. Unlimited LTE and a larger voice network is looking pretty good right now. With my corporate discount, I would actually pay less on Verizon since Sprint won't apply a corporate discount to the unlimited plan. I think the negative of Verizon is lack of 12 month handset upgrades and they are the worst at pushing updates. I know just root and update yourself.
  • Id rather have a bit slower (on Sprint) than ultra fast with heavy limits on Verizon. What good is super fast if you know you're going to go over and have to stop using it? Sprint ALL THE WAY!! This just means that ultra fast on Verizon will get you to your cap quicker. Have fun paying EXTRA money on Verizon!
  • Nope, dropped calls still don't look good to me.. I'm locked I to unlimited and I'm gonna stay here til its over.
  • Sprint FTW!!!
  • Yeah, capped upload speeds, slower download speeds, & no 4G signal indoors FTW!!! HAHA!
  • Is the "HAHA!" the sound you make when you flush your money down Verizon's toilet every month?
  • Nope. I'm grandfathered in & still will be when I upgrade to a 4G phone after my current contract is up. That "HAHA! is the sound I make though everytime my brother-in-law, who has Sprint, asks to use my phone to make a call when he doesn't have reception & I do.
  • Must also be the "HAHA" when you make him pay for the meal you cant afford or the gas tank he fills for you since Verizon raped your wallet. LMAO!
  • Not at all. I can afford Verizon because I have a real job that pays me well (probably better than I deserve) & I know how to spend less than I make. Edit: I notice that you didn't deny the fact that Sprint has worse coverage though. VZW costs more, but I can use my phone EVERYWHERE.
  • Huh, I have Sprint and can use my phone on VZW if I have to (roaming), which is rare. VZW doesn't have very good roaming agreements in the obscure areas of Rockies like Sprint does. Was visiting very rural area of Montana - Sprint worked, VZW didn't.
  • I'm not talking about coverage at your Grandpa's old hunting shack. Everyone can find a spot where 1 carrier works & another doesn't. I'm sure someone could find a spot where "Straight Talk", the service that Walmart sells, works better than VZW, AT&T, Sprint, & T-Mobile COMBINED...but based on that one location it doesn't mean they have better coverage EVERYWHERE. I do a lot of traveling & have went to conferences with coworkers using every other major carrier & even some on smaller regional carriers. Hands down...no one can compare to VZW's coverage nationwide.
  • The Grandpa comment had me laughing. I have been with Sprint since 99 and considering switching to Verizon prior to 7/7. Verizon is hands down the best network in America and with my corporate discount, I will pay less than Sprint.
  • Coverage is relative. I get flawless coverage on my Sprint EVO. But my company phone that is V, fgor complete and total crap at home. And frankly. Bragging about a job...wait. Fate is a fickle Beach. You might very well loose it tomorrow for all you know. Those who go with Sprint aren't just being cheap. They are looking at douchebag companies like ATT and Verizon and will not pay rates that are insane. And these rates ARE insane if you consider how everything is moving to the cloud. I use Google Music Beta on my EVO every day along with Netflix. Verizon is locking themselves into their existing customer base. Because going forward NO ONE is going to touch those rates. At least anyone who wants to use cloud content.
  • I've also noticed that T-Mo and Verizon keep increasing the amount of bloatware shipping on their Android phones while AT&T is surprisingly going the opposite direction. The Inspire and Infuse have very little bloat and it's even removable on the Atrix! I think I counted 17 Verizon bloat apps on the Charge and only 5 AT&T bloat apps on the Infuse.
  • Root.
  • It's not a problem for me, but at least 95% of Android users don't root. T-Mo and Verizon are making Android look bad to the average folk.
  • That's not a viable solution. We should not have to void our warranties to avoid excessive advertisements (basically what all the bloatware is).
  • i wish the android market had a section so that every customer can choose what mobile carrier they are in & they can MANUALLY INSTALL the app that is for their phone. and just make sure the customer remembers, the Carrier can add a list of apps in the packaging of each phone.!!!!!
  • Not to mention, even if you root, you're going to have to enable all the crapware again if you want to install an official update. Rooters are the minority, and the average customer shouldn't have to be saddled with all of it just so they can enjoy their phone the way we do.
  • Sprints tweet today: HTC EVO 3D fun fact - In response to customer feedback, preloaded apps can be uninstalled http://www.androidcentral.com/dont-want-bloatware-your-evo-3d-simply-uni... Pretty cool, go sprint!
  • So, if right now I have a 3G unlimited plan, and then this november get a 4G phone, there is a chance I could keep unlimited plan even with the LTE phone if they continue the grandfather program that long?
  • •EXISTING CUSTOMERS- That current have the unlimited data WILL BE ABLE TO UPGRADE AND KEEP the unlimited data feature (No known end date on this as of this moment) Yep, looks like can upgrade to 4G and keep your current unlimited!
  • yes
  • If your currently on the 3G plan i would assume that you can upgrade to 4G unlimited later in life. But that's an assumption since it's just kinda out there. When i upgraded from my BB (had 3G unlimited) a couple days ago it made me cancel that contract addition and sign up for the 3G/4G unlimited instead. So thinking since the current unlimited data plan i had before was just called "Blackberry Unlimited Data" and my new one is "3G/4G Unlimited Data" it may be a way they try to screw you after the 7th.
  • What is this stuff about "business email"? Are they saying that if I want to sync my gmail and my work email through microsoft exchange, I have to pay extra?
  • VZ charges extra for business email, not sure why
  • Because its VZ. They charge extra to walk in their door.
  • I thought Verizon was supposed to be introducing a family data plan also....
  • 75mb? Really? I use that in 10 minutes on 4G! I'm lucky I have unlimited data!
  • That is for basic phones only according to the graphic.
  • Ugh. Verizon is really pissing me off lately. These ridiculous data plans and the amount of bloat on their phones; they will not be the largest carrier for long.
  • Oh yes they will. People complain. But they will never do anything about it. Just shrug and take the hit.
  • I'm not sure why current VZW customers are complaining? This doesn't affect them.
  • So 4G's the same as 3G? Better be prepared to do without groceries; at those speeds 4G users will hit that 2G cap in no time. The engineers giveth, and the greedy suits taketh away.
  • Stop being selfish people, verizon needs to do this to lighten the load on their networks. I have three lines on verizon and was very happy but now i am called to do my part in easing their congestion. As such i am looking into migrating over to tmobile to make a little more room on the big v. I normally only use one gig total but cant risk the overages. I will be upgrading to the sgs2 which would break my existing contract thats only 3g. Even though i only use a gig, what happens if a app goes awry either by fault or malice. What happens if i lose wifi at home while dling videocast. I cant risk waking up to a $500 dollar phone bill just because i forgot to turn wifi on. ps netflix is gonna love this.
  • This already happened to me. I let my father connect to my MiFi, he left the laptop connected overnight and it ran windows update... $200 later Verizon says "too bad, we're just like the water company... we don't give you credit if you accidentally water." Of course, the water company doesn't have a 2 gallon cap with a $10/gallon overage fee.
  • Or hey, maybe they can use all the profits they make from having the largest subscriber base and just expand their network bandwidth! But hey, you keep defending the mugger for being under appreciated as he raids your wallet.
  • What is that "$15 for business email"? Will they spy to see if I'm using the corporate email app and charge me if yes?
  • Nothing will happen. That extra fee is intended for corporate customers. I use Exchange ActiveSync on my Droid 1 and Omnia i910 just fine w/ the personal e-mail and web plan.
  • Is this data shared or per line? I'm confused..
  • The way i understand it is really for new customers and existing wont be affected at all unless they add another phone to their line and then the new phone will have to go off the new pricing structure. But my current contract will be fine until 2012 then I'm not sure what will happen when it comes time to renew hopefully i can manage to do another upgrade like i have for 4 years now.
  • If I have an unlimited plan now with only 3G will I still be able to have unlimited if I get an LTE phone in the future (like when a decent one comes out)? I know it says I can upgrade, but 3G to 4G might be an issue. When/if I switch to LTE I might actually be able to use more than 2GB/mo.
  • I've got that exact same question. I was getting kind of excited about the Bionic's specs. Now I am having to debate between the Charge or Thunderbolt.
  • Wow that price layout is absolutely a RIP OFF! What difference does it make to them if I plug into a business email account or other third party non-yahoo/gmail/hotmail account? I've been on Sprint for a year now (Happy 1st birthday EVO!) after running screaming from AT&T and I'm so glad Sprint has it's eye on the game.
  • I see overages are $10/gig while the 2 gig plan is essentially $15/gig. Can I elect to have 0 gigs for $0 and skip straight to the cheaper overage pricing? :D EDIT: Oh apparently it's not specifying a price for overages on the 2 gig plan.
  • This... I like that I'm not the only one that caught that. Skip a data plan & just pay the per gig fees & it's a bargain. But we know that's not gonna happen. Having said that... If I've got no option but to stay with Big Red when upgrade comes next yr (Sprint just sucks for coverage where I live), & they won't grandfather my plan by then, I had better NOT get a SINGLE piece of crapware from you on my phone Verizon. Keep your damn dirty hands and bloat to yourself or I'll go with a prepay phone from Wal Mart & use my laptop for everything else!
    Ok rant over
  • So if you add the $20 a month 2GB tethering option to an existing 2 GB a month data plan, can you use the entire 4GB for your tethered device, or will you only be allowed to tether the 2 GB that was added on? Also, what happens to someone like myself, who will keep their old, unlimited plan, but in the future would like to have the option to “turn on” tethering for a month at a time. When we go on vacation tethering is a great thing to have and I would be fine paying $20 for just that month to have the convenience. But if it would cause my old/unlimited plan to be obsoleted, I’d be much more likely to obtain tethering the “non-approved” way in that scenario. (Please don’t bring in the “you shouldn’t have to pay for tethering with data caps” bit. We all agree with that, but I’m interested in know what *will* happen, not what *should* happen.) -Suntan
  • Root
  • Just buy the $10 Easy Tether app from amazon or the the app market. Thereafter the only data charge is from what you use on your phone. No root required :-)
  • Business E-mail = Blackberry, That has always been there
  • I want the galaxy s2 on verizon, but am not on vzw yet. Can i get a cheap smart phone off of ebay and sign up for vzw before july 7th to get the unlimited data, and then when the SGS2 comes out buy it for the 199.99 that a new customer would pay?
  • No because you will only get the new phone pricing on upon of signup you don't get it whenever you want. If you bring your own phone.
  • That's wrong, and you're talking out of your ass. If you provide your own equipment (COAM), you don't sign a contract. No contract means you can leave whenever and "upgrade" whenever.
  • Agree and I am considering the exact same thing. Moving from Sprint and buying a phone on Ebay. I will buy the GS2 on contract when it comes out.
  • I would check the fine print on something like that. I'm under the impression that a contract is what prevents Verizon or any carrier from making any drastic changes to your plan (Tiered data). Just like you can't break the contract without a penalty, they can't change what you agreed upon for two years. That being said I'm going to use my HTC Incredible for quite a while now and take advantage of my unlimited data plan.
  • Was going to hop over to Verizon before the tiered plans went live, but now I'm not so sure. I complain a lot about Sprint's coverage, but really, I can't beat $68 a month right now (family plan @ $136 because of discounts ^_^) I'm liking their deal with Lightsquared for LTE, so we'll see. All Verizon has going for me is their LTE coverage in Miami and better building penetration, but their prices are insane, and their stance on blocking tethering apps from the market leaves a sour taste in my mouth.
  • Jeeze, switching to the “new” plans would result in a price *increase* even when staying at the low 2 GB a month plan if my 20% discount no longer applies to data. That’s just a slap in the face. -Suntan
  • I left Verizon after 4 years & came to Sprint... I can well say the move was totally worth it & then some... Verizon's plans are just too damn high... Sprint has worked well for me & I travel alot... When Sprint doesn't get service in a particular area it's usually for not long & most of Sprint's plans have free roaming so you are still able to call or use your data plan at "NO COST"... I don't know what some of you talkin' about but I have had both & for the money I save with Sprint service I am completely satisfied... Sprint's plans are jus waaay better for the service you get hands down...!!!
  • I've traveled to just about every state and have no issues with Sprint. And you don't have to meter watch - true unlimited data outweighs the need to occasionally roam. Granted, if you don't _live_ in a solid Sprint area, Sprint isn't for you. Also was in Mexico, Belize and Peru in last couple years. Sprint roaming worked and never charged me for international data.
  • Where in Peru were you? I imagine Lima or somewhere else on the coast close to Lima, because I highly doubt you were getting coverage anywhere else like Cusco, Iquitos, Arequipa, Manu, Puerto Maldonado, Puno, Nazca, etc (I spent 6 months there in '09). If you are going to tell me that you did, I'm not going to believe you for a minute, unless there's been some sort of huge expansion of network coverage in Peru, a midst all the flash floods and landslides they've had since '09.
  • Yet another reason to stay with Sprint... can't wait for the EVO 3D!
  • No it's not. I'm leaving Sprint for VZW prior to 7/7 so I can get unlimited data prior to the cutoff.
  • The community needs to come together and flood the facebook page of verizon as done with thc and the boot loader policy. They need to hear from the consumer what we think and feel about the new plans. I know it may do nothing but just venting on android central will not get the word out to the ones who need to hear it. It will also educate the casual android user who may not visit this site. Just a thought.
  • Hell yeah... the CEO of HTC bowed down to XDA and other Android forums and agreed to leave the bootloaders unlocked.
  • Except that the HTC decision doesn't cost them anything. Asking a corporation to take less of your money is a lost cause.
  • If everyone thinks the way you do, then I agree, it's a lost cause. If Verizon gets flooded with millions of angry tweets, it will probably make a difference. That's the problem with the US, people go on forums to bash the President, the economy, the government/politics in general, taxes, etc, but no one goes and does anything about it anymore. If Republicans are so upset about Obama racking up an unheard of budget deficit and tripling the US' national debt (he clearly followed in his predecessor's footsteps) in less than 2 years, do something about it. Protest, write letters to your Senators, etc, but do something, don't just sit there and do nothing, take some action. Otherwise, nothing will ever change. If you don't say something, you'll never be heard.
  • Better idea: WHERES LULZSEC WHEN YOU NEED THEM! talk about horrible companies. DDoS these aceholes!
  • Better idea: WHERES LULZSEC WHEN YOU NEED THEM! talk about horrible companies. DDoS these aceholes!
  • The only thing that matters to these corperations is money. The only thing that will change their ways is when their customers vote with their wallet. If you don't like the way a company acts then why be a customer of said company. Verizon has acted like it hates it's customers for decades, how anyone can be a customer of Verizon makes no sense to me.
  • Is it known if my unlimited 3g data plan will be an unlimited 4g data plan when I get a 4g phone or will it change to the 2gig cap switching from 3g to 4g.
  • my question as well. Im looking at the D3 too upgrade my D1, but the D3 isnt going to be an LTE phone. so what when I upgrade my D3 to an LTE device in 2 yrs, do I lose my 3G data rate? is it specifically a different data packet charge? or is it just one general universal "Data Package" charge? this is an issue for me b/c Im paying 10$ for unlimited data from scoring an awesome deal in Dec 2010 during their BOGO Android Promo
  • So from what we have heard, is it fair to think that since data is labeled unlimited and I'm grandfathered, the move to 4g after my dx will still be unlimited? They don't label 3g vs 4g. It's unlimited data. Any thoughts?
  • $80 for 10 gigs... LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOLY EPIC FAIL!!!!