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Another Pixel 6 bug prompts Google to pull Assistant calling features

Google Pixel 6 Material You Themed Icons
Google Pixel 6 Material You Themed Icons (Image credit: Android Central)

What you need to know

  • Google has identified a bug with some of the Pixel 6's calling features.
  • Google has disabled Call Screening and Hold For Me until the problem is addressed.
  • This represents just the latest of the Pixel 6 bugs in a growing list.

Google hasn't had much luck with Android 12 on the Pixel 6, particularly given its growing list of bugs that users are coming across. The latest problem has affected some of Google Assistant's coolest and most helpful calling features.

Google confirmed on Wednesday via a community post that it has disabled Call Screen and Hold For Me due to a bug that introduced in the December update. Particularly, the bug seems to affect those with the SQ1D version of the update, which is effectively every Pixel 6 and Pixel 6 Pro that has received the December patch. Older Pixel phones seem unaffected.

Call Screening is a neat feature that allows users to have Google Assistant ask why an unknown caller is calling so that the user can decide whether or not to answer. Hold For Me is powered by Google Duplex and stays on hold for you so that you can perform other tasks while you wait for the person on the other end to answer.

Many users have yet to receive the December update on their Pixel 6 devices. However, if you're unsure, you can check your version by navigating to Settings > About Phone > Build number.

"Our teams are actively working on resolving this issue," says a Google Product Support Manager. "We will provide any updates on this post as they become available."

Meanwhile, it's recommended that users subscribe to the community post for updates on the issue, however, we'll also be sure to keep a look out for any updates. That said, this latest problem doesn't look too great for one of our best Android phones of 2021.

Derrek is a long-time Nokia and LG fanboy who loves astronomy, videography, and sci-fi movies. When he's not working, he's most likely working out or smoldering at the camera.

15 Comments
  • No wonder spam calls have been coming in (most recently yesterday about my vehicle warranty expiring) and I don't see an option to screen my calls as usual. And I'm still on last month's Nov update and not on Dec which most likely have been paused/freezed.
  • "best Android phones" It might be time to admit that the pixel 6 is a bit of a donkey.
  • It's really not though. At least not from my experience, no bugs on my end. I have yet to receive the December patch TBH.
  • The phones are beautiful and premium but yes, the software is often rough around the edges.
  • Well I had an S21u for two days, and returned since samdungs tech support could not get the phone to update.
    And most of the problems are software and who supplies that software to samDung? Google!
    Could be more than one donkey in the queens bedroom.
  • So what you're saying is all phones are going to suck, because "Poogle" (very mature, btw) has a hand in their software? That's fair. I'm sorry you couldn't figure out how to update your "Samdung", although I'm not sure what that has to do with this, but just wait until you have to contact "Poogle"customer service... You'll be lucky if they even answer.
  • You're full of crap lol
  • You talk like you have "dung" for a brain.
    Kinda reminds me of the old Beno.....
  • Google seems to be getting worse at software at a time when they need to get better...
  • I expected problems with Google's offering this year (as with every year), but this has been something to behold.
  • I have yet to see the December update
  • Just another reason to avoid Pixel, those fast updates are always full of bugs.
  • Pixel sheep... The early adopters of Google products, always get burned. It's about time writers here at AC start urging some caution about preordering unproven tech from Google. Samsung takes its time rolling out superior versions of Android that work. It is well understood that Google then takes the best from Samsung UI and bakes it into future "stock" versions of Android. The Pixel 6 phones are a disaster.
  • I can tell you haven't used one UI 4, it's been broken as hell too. I suppose they are at least pushing out patches to try and fix it though.
  • I'm on one UI 4 beta on my Galaxy s20, and I'm shocked that I had no single issues yet!!! Samsung got it right the last few years, they are getting better by the day.