Google Docs and other Workspace services are back after a morning outage

Google Workspace
Google Workspace (Image credit: Google )

Update, April 12 (01:00 pm ET): Google has resolved the Workspace issues

What you need to know

  • Google users are reporting an outage early on Monday morning.
  • The outage appears to affect essential services like the Drive suite of apps and Classroom
  • Reports spiked around 9am ET, the start of the workday.

You're not the only one suffering from Monday blues. Google's Workspace services have also crashed for users worldwide, preventing people from getting work done. Users all over social media and Down Detector have reported that Google Docs, Slides, Classroom, and other services have gone down a state of affairs that we've confirmed. Likewise, Google's Workspace status page concurs.

When loading up an affected app, users report that the service displays an error message:

Google Docs encountered an error. Please try reloading this page or coming back to it in a few minutes. To learn more about the Google Docs editors, please visit our help center. We're sorry for the inconvenience. - The Google Docs Team

Google Docs Error Message

Source: Android Central (Image credit: Source: Android Central)

With many users now working or schooling from home, Googe's services have become vastly more important for students and workers alike. They have also become a single point of failure, as outages like this demonstrate.

Google will likely roll out a fix pretty soon, and we'll update this post when that happens. For now, sit tight and use pen and paper.

Update, April 12 (01:00 pm ET) — Google has resolved the Workspace issues

Google has fixed the problem for all users. On the Workspace status page, the company left the following notice:

The problem with Google Drive has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

2 Comments
  • This is the exact reason why I do NOT depend on web based/cloud access apps. What are people going to do when it all goes "poof"?
  • If the web "goes poof", do you really think you're going to be worrying about whether you can open your spreadsheets?