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How to use Dual Messenger to manage two Facebook, WhatsApp, or Telegram accounts on your Samsung Galaxy phone

How to use Dual Messenger on the Galaxy S20
How to use Dual Messenger on the Galaxy S20 (Image credit: Harish Jonnalagadda / Android Central)

Dual Messenger is an incredibly useful tool that lets you run two instances of a messaging service on the same phone. So if you have two Facebook or Telegram accounts or use two phone numbers with WhatsApp, the feature comes in handy. Here's how you can set up and start using Dual Messenger on your Galaxy phone.

What is Dual Messenger, and how does it work?

Dual Messenger is available on all Galaxy phones running One UI. The feature essentially works by cloning a messaging app so that you can run a second instance of it on your phone. That way, you can use two Facebook or WhatsApp accounts on the same phone, making it that much more convenient.

Before we get started with how to use Dual Messenger, there are a few points to note. You can't manually add an app; if it doesn't show up in the list of available apps that can be cloned, you won't be able to use the feature with it. Dual Messenger works with popular messaging services, and you'll find Facebook, WhatsApp, and Telegram on the list.

Because Dual Messenger essentially clones an existing app, you can't delete that app if you want to use its clone. Deleting the main app also uninstalls the cloned version, so be sure you don't unintentionally delete the primary app.

How to use Dual Messenger on your Samsung Galaxy phone

  1. Open Settings from the home screen.
  2. Scroll down to the bottom of the page.
  3. Tap Advanced features.

Source: Android Central (Image credit: Source: Android Central)
  1. Scroll down to the bottom of the page.
  2. Tap Dual Messenger.
  3. Toggle the app you want to clone.

Source: Android Central (Image credit: Source: Android Central)
  1. Tap Install on the dialog box.
  2. Select Confirm.
  3. If you want to use a separate contacts list for the cloned app, toggle this setting to On. If you toggle the feature, you will be able to choose the contacts you want to use with the cloned app.

Source: Android Central (Image credit: Source: Android Central)
  1. You should now see a cloned app alongside the primary version. The cloned app features two rings in an orange accent on the bottom corner, making it easier for you to distinguish between both versions.
  2. Launch the cloned app to set up your second account.

Source: Android Central (Image credit: Source: Android Central)

Samsung makes some of the best Android phones available today, and a large part of why millions of customers use its devices is the software. One UI has a ton of useful utilities that go above and beyond what Google has to offer with Android, and Dual Messenger is one of those features.

If you're using a dual-SIM version of a Galaxy phone or need to run two accounts of a messaging service on the same device, you can do so easily with Dual Messenger.

Harish Jonnalagadda
Harish Jonnalagadda

Harish Jonnalagadda is a Senior Editor overseeing Asia at Android Central. He leads the site's coverage of Chinese phone brands, contributing to reviews, features, and buying guides. He also writes about storage servers, audio products, and the semiconductor industry. Contact him on Twitter at @chunkynerd.