Phil Nickinson

There's a reason why I tend to post stories on Google+ about the traditional journalism industry. For one, it's where I came from. There are days I miss it. But there are so many more days that I don't. Another reason is that what we do here is rooted in it. Not just us, but every tech blog, regardless of its background.

But really, for me, this job is fun. And we try to keep it that way. Make no mistake, we're writing about phones here. Hardly life-and-death stuff. But it's still important, and it's still challenging. Deciding what to write. Editing it into a cohesive story. Coming up with compelling illustrations. And that final moment where you hit the publish button and suddenly think "Oh, shit. What if I screwed something up?" It happens every time, no matter the story or review, no matter how much work we put into it. That feeling doesn't go away.

And you know what? We don't always get it right.

We did a good thing badly last week when news broke about the Nexus 4 picking up LTE on the AWS frequencies. The short version, if you did what most people do and spent the Thanksgiving holiday with family and friends instead of worrying about smartphone news, is that the supposedly dormant LTE radio that's in the Nexus 4 actually isn't completely dormant. You can turn on LTE in the phone settings, and it's possible to pick up an LTE signal -- if your carrier is using Band 4. That's 1700/2100 MHz, commonly referred to as AWS. Right now, the only real-world example we've seen this working is on the Canadian carrier Telus. 

Of course, that very much flies in face of Alex's "No, your Nexus 4 won't magically grow LTE support" story. Sort of.

Folks have been hashing it out for days now whether being able to pick up a single LTE band constitutes "support" or even true "capability." Alex was strong in his argument. His conclusion turned out to not be completely true. But neither is it completely false. I still don't have LTE on my Nexus 4. And I likely never will, running it on AT&T. Same goes for any carrier that's not using LTE on AWS. Plus, there's the fact none of this is documented with the FCC. That's no small thing. Somebody somewhere in a suit is going to have something to say about it.

But none of that is what I'm concerned with. If we called it wrong, we called it wrong. We're a pretty big target, and folks are gonna take their shots.

No, where we really messed up was in our updating of Alex's original story. Instead of a traditional update that left the original body intact, the meat of the story was changed a bit. That simply looks bad, like we were trying to cover our collective ass. Doesn't even matter if that wasn't our intention -- that's what it looks like, and it shouldn't have happened.

Making matters worse was that a few comments were deleted Friday, pointing out the changes. While it's not necessarily unusual for a troll or two to get squashed every now and then (Wheaton's Law is in effect at Android Central), deleting comments on a post pointing out something we screwed up also was a bad thing. It should not have happened. And the Internet rightly went a little apeshit. That said, I'm also confident my reaction and response would have been the same had I learned of all this through a polite e-mail. Welcome to the Internet, Phil.

Needless to say, we had a different sort of Black Friday.

One thing I've always loved about working in this industry is that you can always do better. You can always learn something. We screwed up good on Friday. We've learned from it. And we won't make that same mistake again. We're putting into place a clearer internal policy on how (and when) to update stories. We're also working on better internal controls for handling comments, and when they should be removed. (The short answer to that is "As infrequently as possible." But if your comment should happen to disappear, ask yourself: "Did I break Wheaton's Law?") We've also restored Alex's original article, and I've added an editor's note to the top. 

We did a good thing badly on Friday. We'll take our lumps. We deserve them. We'll deal with the trolls, who are already doing their thing. And you know what? We'll do better in the future.

The Droid DNA - haters gonna hate

It's been interesting to read reactions to the Droid DNA now that Verizon's selling it. Especially since folks are coming to the same conclusion that we did -- battery life isn't anywhere near as bad as some had feared, and it's pretty much in line with what I wrote in our review. I'm still not convinced a 1080p display is necessary, even if it does look gorgeous -- and, yes, I can fawn over something while questioning its necessity.

I picked up an HTC 8X the other to mess around and get a better feel for Windows Phone. And I cannot wait to get Android on that smaller HTC design. For me, the DNA's just a little too tall. The 8X feels a little small at 4.3 inches. (And the way Windows Phone does UI doesn't do itself any favors in making the screen feel bigger.) But get Jelly Bean on something 4.7 inches or so? It's gonna be good. Here's to hoping we see that in 2013.

Verizon Droid DNA

It's also interesting to be using wireless charging again. I'd had one of those Engergizer pads back with the HTC ThunderBolt, and I just picked up another one. It's not a looker, but it does the job. It (and the more stylish Nokia charging stand) is still pretty expensive, though, at around $70. But you pay for convenience, and it's a hell of a lot easier than dealing with that door over the microUSB port on the DNA.

No, thanks, I didn't want to open that app anyway

App install

I'd been holding off on this in hopes that the latest update to Google Play was some sort of an unfinished version, but it turns out that's not the case. Above is what you see after installing a new application. You're invited to keep shopping. But if you want to actually open the app you just downloaded, you have to either pull down the notification bar, or go to the app drawer. Why no "open" button there, Google? It seems so simple, and so blatantly missing. 

(Hat tip to Russell Holly for giving this one some attention, too.) 

There's that Wifi issue, too, that some are seeing -- and some aren't. I'm in the latter category.

Something just seems a little off in Android 4.2 so far.


We're almost two weeks out from the launch of the Nexus 4. And I still can't buy one from Google Play. Christmas is coming, Google. Let's get this done. See y'all this week.

 

Reader comments

From the Editor's Desk: Doing a good thing badly

76 Comments

Something's just a little off? Not for me lol. My Nexus 7 has been lagging like crazy since I updated the OS, and it randomly crashes a lot, too. And don't get me started on the annoying tablet-style quick settings (pull down on the right for QS, on the left for notifications) that are messed up in portrait mode. I'm dying for an Android 4.2.1. Anyways, just my input on one small sentence of your great article. I agree with everything you said, Phil. Great job!
[awkward silence]
Man, that sounded so much better in my head.

To deal with the lagging problems, you might wanna check your storage. I remember that being a bug on 16gb devices.

I've heard that if you go into Google Currents, go to settings, un-check Enable Background Sync, and then reboot you will notice a massive improvement.

Personally I have zero lag on my N7, it's buttery, but I never enabled Google Currents... I also did a fresh install using the full factory image. Regardless, I highly recommend you try the steps above as I've heard several people saying it makes a massive difference.

Source: http://www.talkandroid.com/141899-does-your-nexus-7-lag-after-the-4-2-up...

I actually never read your Sunday posts, but I read this one. That was some good reading.

I read it, and Phil. I'm proud of you for owning up to the mistake, it takes a real man to do that! Android Central is the place to be!

Not trolling here but I made the jump to Windows Phone and I love it. Slick OS and the camera on the Lumia 920 is nice. What do you mean by the screen seeming larger than it is?

Need to learn my UI lingo still, but how the metro menu tab thingies take up so much room, leaving so little for the actual content. 

Still looks beautiful, and I'm still madly in love with that font. But there's just not a lot of working space for apps -- at least the ones I've tried.

It must be the apps you've tried because I think, at least on the 920, that the apps I have used take up as much screen real estate as is allotted to them and that overall there is more consistency towards the metro UI than what I experienced on Android.

You guys did nothing wrong. If being human is a crime then the trolls that derailed the article should be executed. A mistake of the mind is different than one of the heart, as is the case with these trolls.

I know you're trying to take the political route and that's okay. It's also okay to tell people to FOAD. It's just the Internet and b-holes need to be put in check when they're keyboard muscles begin to flex too much.

After installing an app and getting that dumb pop-up, the back button takes me back to the updated app page with the Open button. Still inconvenient, but not totally horrible.

Sprint Galaxy Note II.

Phil, Glad you owned up. Not that I think you did anything WRONG, but as you said it could have been done better. Thanks for the honesty and transparency.

As for 4.2, I love it except for the dang WiFi issue. Camera? Love/hate. Love the new features (missing HDR on the Gnex for whatever reason, but the pano and photosphere stuff rocks), hate that the WHOLE APP rotates in 4.2 instead of just buttons like in 4.1 and previous.

When it comes to sites like this, it becomes a matter of trust and AC gained mine long ago. I don't care if you maybe got analysis wrong about a thing that shouldn't exist but does but not really. No big deal.

Mobile Nations as a whole is pretty solid. CrackBerry's Kevin got me started, when I moved on to Android I came here because content is king and Mobile Nations has great content (exception being "Girls Gone Gadgets").

When I finish downloading and app, I hit "continue shopping" and it takes me back to that app I just downloaded. I do miss the "open" though

This. Since it takes you back to the app you just downloaded and it still requires some time to download and install the app, it doesnt seem detrimental to me. Its just a way for google to advertise more apps that may interest you, but you can still revert back to the download screen/open app by simply clicking continues shopping...So I dont really see he big deal..IMO....

"We're almost two weeks out from the launch of the Nexus 4. And I still can't buy one from Google Play."

How about my Nexus 4 order is STILL in limbo? :(

It's really infuriating how an internet giant can mess up a highly anticipated launch of their flagship phone so badly. I say high anticipated because the Nexus brand has been made quite popular since the Nexus 7, AND Google has invested a lot more in advertising. This is no longer your Nexus One or Nexus S, or even Galaxy Nexus type launch. Google wants to market the Nexus brand as THE portal to their Play Store contents, much like Amazon is doing with Kindle Fire.

My order was successfully placed on launch date. I emphasize on successfully. I did NOT sign up for a pre-order or back-order for that matter. So, why take my order and tell me two business days later that my order is now a back-order? How does that make ANY sense? How is there so little (or none at all) information available even after 12 days since my order date? I pity the customer service reps who'll have to answer all the angry/anxious callers regarding their orders. Or is it just me? ~~end rant~~

Having said all that, I appreciate sites like Android Central, and in this case especially Android Central, for their honest reporting. Let's not kid anyone, this isn't a generic tech blog site. It is an Android blog site, and that makes us all (save a few trolls) Android supporters.

I applaud Phil for owning up to mistakes made and not try to make lame excuses. I wished Google would own up to their mistake like publish something official about them messing up their Nexus 4 launch. Yes, that means an email telling me my order became a "back-order" and that they'll waive shipping charge, just doesn't cut it. They need to go public. Just my humble opinion. You may or may not agree with it.

Keep up the good work Phil and team Android Central!

I've been a long time follower of Android Central, though I don't comment often (I think that's why I don't win anything in the contest - LOL), and I have to say that as difficult as the was the subject matter in this Editor's Post, it was a good read. While transparency is important, I think it is an overused buzzword for many people, groups and organizations; to be far not every situation is right for transparency, but more important is recognize when it is needed and how to properly implement it. Good job, Phil.

And "Wheaton's Rule/Law" rocks; people could learn a thing or two from that guy! :-)

By continuing to deflect and minimize it makes one wonder whether Android Central has learned anything from the whole episode. You didn't do a good thing badly, you did a bad thing badly. A good thing would have been to do a Well we were wrong in record time article instead of changing the article. A good thing would have been realizing that Android Central broke Wheaton's law by deleting the comments. And that can't be highlighted enough. YOU broke Wheaton's law, so claiming adherence when you actually only mean you apply it to comments, is disingenuous.

It's really pretty simple. Admit you were wrong and move forward. Comments like, "Of course, that very much flies in face of Alex's "No, your Nexus 4 won't magically grow LTE support" story. Sort of." are hardly the simple apology that would maintain your credibility and show clearly that you have learned from all from all of this.

I'll continue to read androidcentral and hope the changes you've described actually come to pass. But your responses during the whole episode and now still convey the notion that you don't entirely get it.

I think they are well aware that "admit it and move forward" is the correct thing to do now.

They made an initial oversight in Alex's article. Those things will happen. There is nothing to really forgive about that oversight. We all make mistakes. (and by the way... I always greatly appreciate Alex's contributions... a small mistake changes nothing about that)

Then there was the mishandling of an honest mistake. Now, that was a "real" mistake in judgement. Everyone agrees. Phil and the team know it. They are admitting it. They are moving forward. That's the whole point of this "note from the editor" is to admit this mistake and to move on (although in the grand scheme of things... it's still pretty trivial).

But the "... Sort of." still does need to be said about the original story.

The point of Alex's original story was to inform people that they should not expect to "hack" their way into getting LTE service with their Nexus 4. The phone still lacks the antenna for "most people" to get LTE service with it (in most places and on most carriers). For most people, no correction, or update or apology is even needed to get them accurate and useful information. For most people, the original article could stand as originally written.

There is an is exception now.

"... Sort of." is as good as any way to describe a widespread condition with an exception, in easy to read prose.

It seems like the folks at AC entirely get it, at least to me.

There was no initial oversight. Oversights are accidental. They knowingly changed the article and made it worse by deleting comments. When your greatest asset is integrity this is the most egregious error a site can make.

This looks like more covering their collective ass. Trying to split hairs instead of offering an apology just makes it more clear that indeed AC is still clueless.

I don't believe he tried to talk around the whole changing of the article and deleting posts. He explained why that isn't always a bad thing, but why it was bad in this instance. At least that's how I read it. He talked around the basis of the article because in a way Alex is still correct. LTE still isn't an option for the majority of Nexus 4 buyers, and it won't be unless an LTE version comes out next year.

You can take what he wrote as an apology, accept it and move forward, or not. Personally, other than deleting posts, I never thought there was a problem. I respect Phil and expect him to keep his word. Other sites getting the same/more traffic than AC have done the same or worse, and for most the articles aren't as well written.

Just one readers opinion though, and we all know how much an opinion is worth on the internet.

Holy good gracious...

Phil, I say that deleting some comments seems perfectly reasonable to me. If it were my site, I'd be doing more than deleting comments. The IP blacklist would be lengthy and include the addresses of people with just hilariously poor comprehension.

Phil, Alex, and other excellent contributors at AC...
Carry on with the good work you do!

// notes to myself
// must never read comments
// must never again respond to others' comments

Well done on the "mea culpa," Phil.

Good judgment comes from experience...and experience comes from bad judgment.

Great article, Phil! So, how are you liking windows phone so far? Any plans to switch over to windows phone from android fully? Thanks!

Will Wheaton is the biggest violator of "Wheaton's Law". Nice article though. Feels good to clear the air doesn't it?

Well, we're all human :)
The thing I'm taking away from this is Wheaton's Law. Brilliant!

Also, yes, there are a few lags in 4.2 on my GNex (yakju). 4.2.1 is definitely in order here.

I don't always agree with you, and I also don't always disagree with you, but I really appreciate candidness. Well done, that'll do.

You guys are done, this site has been removed from my bookmarks. I lost quite a bit of respect for AC during the time when you guys were defending CarrierIQ, lost a bit more when you guys would repost things from AndroidPolice without so much as a source tag (referring to them as just a fan site). Now it's really over though, this article is just a last ditch effort to save face over your blatantly false LTE article (which had absolutely 0 factual evidence presented). Band 4 is the future T-Mobile LTE band, why you would neglect to mention this fact in the article astounds me, for this is probably the entire reason for having the radio in the first place.

This article: We were wrong, but not really because it's useless.

Facts: You were wrong. It's not useless because T-Mobile will be building on Band 4, and Telus customers are already using Band 4.

Just because you personally (on AT&T HA.) cannot utilize this, does not make it useless.

What's useless is this article and every click-bait article you guys have been writing the past year.

I'll be on AndroidPolice.

If AP is a fan site what the hell is AC? The BBC or CNN they aren't. AC has been blowing their own trumpet for a little too long now and I am off over to AP. Regarding the posting and not linking back, I see that AC tend to only go with the biggest of the biggest when it comes to putting a credit on a post, AP however credit to any site even if it is one of those part time blogs.

AC have been getting a little big for their boots as of late and I doubt that this will bring them down to earth. Hi Ho, Hi Ho it's off to AP we go...............

Better moral: hire technically competent writers who can actually understand and translate to the masses what is going on, rather than sensationalist writers who act like they know.

Why does the Japanese version of the Droid DNA and more storage and expandable storage. Just like the Nexus 4 comments that sd cards are "confusing" why do some companies seem to think that Americans are stupid? This business of Google trying to force us into streaming by restricting memory while the carriers seek to increase revenue by capping downloads is not going to fly. It just does not make sense. I'm really getting sick and tired of people responding to my complaints about the lack of an SD card by saying I should be streaming everything - on my paltry 2GB data plan. Which I use to a tune of an avg of 1.6 GB a month just downloading podcasts and other everyday data interactions - and they think I should be streaming my music?

Hey I love this site its a great place for android news I bought the nexus 4 Cuz I like it not cuz any other site writers said they think u should and that what I like about AC Cuz they try to help you make a decision not decide for u and every one make mistakes but u have the people that will tear u a new for it but that's the Internet for ya but the fact you own up to it and make article bout it I respect it a lot I was just confused from it all lol. beside all that keep up great work!!!!

Obviously since I have Sprint, LTE is not a concern for me. Come on people, its a phone. A writer made a mistake,it was pointed out and then corrected by the editor. The New York Times could probably print a separate edition with the mistakes and plagiarism they put out. It happens in all media,tech or non-tech. I thank it takes a lot to admit it and put a explanation on your front page. I read most of the tech sites,Android and non android alike. All I got to say is AC,is the only one where I'm a member of the forums. So keep up the good work Phil, Jerry and especially you Alex.

Wow, what a bunch of a$$hats . . Keep your head up Phil . . And you criticizersout there, if you can hold a highly public position like this and never make a mistake let us know . . . geez

Keep up the good work guys. For people who feel it necessary to post about how they are leaving for a different android site... No one cares. That's your choice, the fact you feel it necessary to voice that you are leaving is nothing short of a pathetic cry for attention.

I found out what happened from Reddit. Honestly, I think people just like to get up in arms about things. This isn't CNN, it's a fan site. Some people can't see the difference and think they both need to be held to the same standards. You admitted your mistake, now move on and go back to doing what you do.

Hey Phil, one other difference between what you do and traditional journalism is that if you have written "oh shit" in a story and hit 'publish', you don't have to say "oh shit, what have I just done?" :-P

Nice article Phil, I've been lurking from webOS Nation for a few weeks having got my Nexus 7 and wanted to start getting involved on this Android platform too. I have to say its a shock to the system, a different way of working, and clearly Android has some way to go before I would consider migrating fully off webOS.

On Google Play Store my Nexus came with 4.1.2 and I've updated to 4.2 and it has always shown the "Open" with "Uninstall" after installing an application.

I have to say I did suffer horrendously with the wi-fi issue on updating to 4.2, to the point where I had to do a factory reset as a clean start. That really was a learning experience. Thanks to App Backup and Restore a little less painless than it may have been! Biggest shock after the update and then the reset was that numerous apps were not compatible with my device! Something entirely alien to me coming from the webOS world - where updates were always a painless and helpful process.

I lost some fairly key apps (BBC iPlayer for one as a UK resident!), but managed to install from the backed up version the next day once I figured that the settings for apps had defaulted back to only the approved Play Store.

So back up and running again, loving the 7's form factor, and knowing I'm going to enjoy getting Open webOS on it sometime next year. Never say never though, who knows one day (long way down the road) maybe Android will be my platform of choice!

This is exactly what should happen in this situation: the site messed up, you admitted it, and corrected it. As Editor of the site, everything is your responsibility, and you took full responsibility. You didn't try to spin it or pretend it didn't happen. I'm good with that. You guys are so busy, I'm amazed that it only happens once in a very great while. I often wonder how you do it, especially at the onsite trade show events, where you manage to attend the sessions, tweet the breaking news, review products, make and post quick videos, and hold remote podcasts, all while a dozen new products are introduced over 3 days. Do you ever sleep? You can make an error every now and then, as long as you cop to it. Meanwhile you're bringing us the best Android site on the web, 24/7. I'm glad the job is fun, but I know it is a lot of work. As far as I'm concerned, you're earning every penny you get. Keep up the good work.

Yea, Really get a life people...like Phil said we are talking about phones here, not life and death......unless of course you were stuck on the side of a cliff with a broken leg bleeding somewhat badly and no one could get to you or even knew you were there....and you tried to yell out but no one could hear you....you try your new nexus 4 and realize you can't get any data or voice and you remember reading the article that says you can't get LTE on the Nexus 4 so you just sit there an die a agonizing death not realizing until you get to the pearly gates that you could have checked the LTE box which just had enough signal(if this is even possible) to get data out so the rescuers could have saved you in time but because of that rotten Alex and Phil at AC you died....anyways ..... You can't grow in life without making mistakes, that's what challenges you and makes you better. I doubt this will negatively effect anything..I still trust getting info from you guys and some of us out here still have a life and a job(for now anyways) so we don't have time to get our panties in a bunch over a couple mistakes. RAWK ON AC!!! :)

It seems that Android Central is more like Android Phone Central. The sites real passion seems to be phone's. There are a lot of Android tablets out now and it would be nice to see content evened out a bit.

Really the only issues that needed to be addressed was the deletion of comments (and even then, every site has carte blanche to delete comments at their discretion) and the fact that the body of the article was changed. I'm completely fine with the mea culpa. I'm sure next time they'll just post a small paragraph that says "Update," with the new info on LTE (in this case) or whatever it is that changed within the article that needs updating.

For those who felt the need to say they were upset and "leaving" for another site, GTFO and don't let the virtual door hit your a** on the way out. Engadget, The Verge, and many other sites (including the oft-reliable Anandtech), stated that there was either no LTE available or that the hardware modem was there, but lacked the amplifiers, etc., to make it work. Unless you have band 4 LTE, you still can not get LTE on it at present (Anandtech did a new post detailing their testing of LTE bands and Band 4 is the only one that was able to get support/signal).

For the record, the reason that you are able to get a signal on Band 4 is because the support for the AWS bands had to be present as T-Mobile uses it for their current DC-HSPA+ network on 1700MHz frequency. This will also be the frequency that T-Mobile will use to roll out LTE within the next year. This is also the frequency used by some Canadian providers for their LTE network and that is why you see it working in Canada.

As for me, I can't get any signal on my Nexus 4, because I wasn't able to buy one like many others! C'mon Google, when will new stock be in the play store? Don't make me buy a G-Note 2 instead.

You are not entirely correct about the Google market update. That screen is not for showing you installed an app, but to show that you ASKED to install an app. Some apps will not be done installing by the time that screen shows up, how can it have an open app button if the app was not installed yet?

"Something seems a little off in 4.2"

Yes, yes yes! To be honest this has been a disappointing android release. I'm just not feeling it. For the first time in android I don't have that update craving. I just am not exited with it or this new direction android seems to be taking, and I'm a huge android fanboy. Hoping the next update or new slew of super phones can rekindle the excitement.

I've been reading your content for a couple of years now and I've come to expect a high level of accuracy, technical expertise, and honesty from you all. So, when something like the incident with Alex's article happens, I'm far more willing to give you the benefit of the doubt than I am with some other sources.
Thanks nonetheless for setting the record straight.

"The short version, if you did what most people do and spent the Thanksgiving holiday with family and friends instead of worrying about smartphone news"

Phil, I and many others around the world don't celebrate Thanksgiving. Posts like the one you made would seem just a little more genuine if you didn't try to throw in a "zinger" at the expense of your readers.

Really? Going to get all literal now, are we? GROW UP.. I'm so sorry if Thanksgiving, which has been celebrated in the United States (and Canada) since the mid 1600s, has offended you.. I guess Phil should have been politically correct and said 'that particular holiday that some people celebrate in November, involving turkey'..

Fallom, you're a joke.. The comment hardly had anything to do with the article itself; That was BY FAR NOT A 'ZINGER' and I think you're just wanting to get your 15 seconds of Troll fame.. In the end, if you don't like it, then leave.. Goodbye..

Forgiven. Made a mistake, owned up to it, promised to try to make sure it doesn't happen again. What more can one ask for?

Listen, this is ANDROID Central, not Phone Engineering Central, while I do not know anything about Mr. Dobie's background, I highly doubt that he has a degree in RF Communications Engineering nor Electrical Engineering and moreover I can say ALMOST without a doubt that he himself (Mr. Dobie) did not take apart an LG Nexus 4 to determine if the proper hardware existed like the Power Amplifiers, nor did he fire up a signaling tester and base station simulator to determine if the phone could in fact pick up LTE signals.

My point is that this website, blog, whatever you want to call it is about Android, not phone/rf engineering and Mr. Dobie's article and any article on this site that is about anything other than the Android OS and or end user phone functionality should be taken with a grain of salt.

I congratulate PHIL for his Mea Culpa and that should be enough, we are not dealing with life or death here, we are dealing with mobile telephones and at the end of the day there are far more important things to get worked up over.

Agreed, the writers here constantly wax poetic about subjects they know nothing about - this isn't Informed Android Central, who even needs writers that know WTF they're writing about.

I think many of you don't understand that with 1 million members, this is not just a fan site...its a revenue generating website. Phil and Alex get paid for their work here. Regardless I do enjoy the site and podcast.

However, there are a couple issues to be pointed out:

1. It is easy to apologize after you've been caught. Where was the mea culpa on Friday?

2. Who did the edits and deleted comments? Where is their apology?

3. Phil, you've been a bit caustic lately, and this post has a sort of "take it or leave it" attitude. That takes away some of my enjoyment in the site.

Lighten up Francis. This is an entertainment site. They bring info on phones. Your child isn't going to be killed due to the news. An unsupported feature was hacked into a phone. Whoa! Stop the presses! It's the little Nancies like you who need to chill. Go on over to AP. Don't come back. Please.

I dont really read much AC articles these days since my wife got me an iPhone 5 (I assume for the cellular facetime use, thanks AT&T /sarcasm) but since I still have my N7, its still my moral obligation to checkout the website. I do, however, find myself looking forward to the podcasts more than ever. Keep up the good work AC Team!

It amazes me that the AC apologist overlook the cardinal sin committed by this site. Changing an article to avoid criticism and deleting posts pointing out those changes is the sleaziest type of journalism. Has this site become the Drudge Report of mobile communication? The staff here make a living giving reviews, advice and recommendations to potential and current phone/tablet owners. The only commodity they have to sell is their objectivity and honesty. The very title of this article is an indication of the true feelings of the editor. Instead of just admitting a mistake and apologizing he softens the blow by including the phrase, "a good thing." How is getting the original story wrong, massaging the original story to soften the mistake and deleting posts that point out the mistake a,"good thing?" Accusations of payola have been made before about this site. This event only lends credence to those claims.

I appreciate the apology. I'm not concerned with the many comments here dismissing this 'not a big deal' or lambasting those readers who are taking issue with the whole matter. Those are your typical mainstream tech readers who are not going to force AC to maintain a higher standard by holding the site accountable when it makes a serious journalistic mistake.

However, I do take issue with the overall tone of Phil's apology. Generally his reviews are written the same way, so I know this is simply how he writes. It's his writing style, love it or hate it (no pun intended lol). Phil tends to write using short direct sentences that usually weave a "take it or leave it" or "look somewhere else" mantra, rather than just saying what everyone knows he should be saying directly. In his reviews. he will rarely say something direct like "this phone is horrible". Usually he will say "if you need X feature, then look elsewhere" or "it is what it is folks and no level of griping will change that." Or something along those lines.

I think for an apology such as this, Phill should have just said, this is what happened, we screwed up. The person responsible has been disciplined, and it won't happen again because of X. To his credit, Phil did this pretty much, but he also chose to weave excuses and unrelated and opinionated rationale into the apology, which cheapens it a bit. Here are a few:

"Make no mistake, we're writing about phones here. Hardly life-and-death stuff."

"...if you did what most people do and spent the Thanksgiving holiday with family and friends instead of worrying about smartphone news..."

" His conclusion turned out to not be completely true. But neither is it completely false. I still don't have LTE on my Nexus 4. And I likely never will, running it on AT&T."

"there's the fact none of this is documented with the FCC. That's no small thing. Somebody somewhere in a suit is going to have something to say about it."

None of this should be in this apology. What does this solve? Why are you discounting the very subject matter of Android Central when it conveniences you, yet telling me in the next line that it's important? It's like your wife catching you with another woman and you apologize for doing it, but you also tell her that the you wore your seatbelt while you driving her to the motel and she has a very dull personality.

The fact is that Mr. Dobie had ZERO sources in his article Zilch. Nada. He basically interpreted the iFixit teardown on his own. Does he have a technical degree? Is he an expert in RF Engineering? Even if he was, what he wrote was not an opinion piece. He wrote it under a byline, which means he cannot be his own source. He should have gotten at least once source or one expert to verify his claims. He didn't. Don't get me wrong, he's a great writer. He just made a mistake in this case.

I don't expect AC to hold the same journalistic standards as the prestigious news organizations out there, but I hope that going foreward those policies you implement prevent this sort of thing from happening again. Opinion is opinion, and fact is fact, and rumor is rumor. I think AC should be proud that it has many readers who demand integrity, and aren't just like the all-so-many readers who are just willing to write-it as off as not a big deal because "we're talking about phones" people. This is what seperates AC from those "fan sites" who can claim that motto for themselves, but don't have a million readers to show for it.

JFetch
To comment on your post I will quote Mr. Nickinson:

"There's a reason why I tend to post stories on Google+ about the traditional journalism industry. For one, it's where I came from. There are days I miss it. But there are so many more days that I don't. Another reason is that what we do here is rooted in it."

Notice that he says, what we do here is rooted in traditional journalism. I think he would classify himself as a journalist. I'm pretty sure anyone who calls themselves a journalist is aware of legitimate journalistic standards. Are you saying that because this site is not a hard news organization those standards don't apply to the writers here. The logical conclusion of that line of thinking is that misrepresentation, untruthfulness and deception are acceptable at Android Central.

I had no idea so many AC readers were this thin skinned and whiny.

As a long time reader, I don't have a problem with what happened, or the appology. Carry on Phil and thank you for your attempt to clear things up. Nothing will ever be good enough to please everyone. It's just not going to be possible, especially on the internet. It's important to remember that as well. Everyone's a critic these days.

Dang, I missed all the fun... I do so love a "torches & pitchfork party". /s

Having no idea what the initial issue was, reading a post like this ratchets my respect for AC up a few notches. You guys go good stuff and if you do good stuff badly once in awhile... well, it happens.

1. Make a mistake
2. Learn from it
3. ???
4. PROFIT !!

Carry on, AC... your site, your reporters & your fans kick much ass !

Well put. Coming as a retired Android blogger, I can think of numerous times where people flamed authors for missing a detail or changing an item on an article. Granted we are on a public site where anyone can see it, we mess up. It's human. Keep on keepin' on AC.

"No, where we really messed up was in our updating of Alex's original story. Instead of a traditional update that left the original body intact, the meat of the story was changed a bit. That simply looks bad, like we were trying to cover our collective ass. Doesn't even matter if that wasn't our intention -- that's what it looks like, and it shouldn't have happened."

I'm confused. If this wasn't your intention, what was? What ELSE could be accomplished by doing that, other than a ridiculously flawed attempt at reflecting foresight?

Rafael,
Excellent point, it would be interesting to hear Mr. Nickinson's reply to your post.

In a related note, tech news sites are taking a beating on the fake Google aquisition of ICOA. TechCrunch got hit hard. But at least they published an apology to their readers and owned up to the fact thay they got tricked, even if they did take a shot at PR Web, it's still an authentic apology making no excuses:

"We were wrong on this post, for not following up with Google and the other company involved but posting rather than ... waiting on a solid confirmation beforehand from either source," read an editor's note atop the original post. "We apologize to our readers, to the companies involved, and we'll be sure to act in a more responsible manner for future stories, rather than trusting the word of a website that doesn't necessarily hold itself up to any journalistic standards." - TechCrunch

This is how an apology should be written.

I imagine they didn't go back and change the original story to cover their derrieres either.