How to cancel Disney Plus

Disney Plus logo with blue background
(Image credit: Disney+)

Following an earnings call last week, Disney Plus announced that they would be raising prices (again) and cracking down on password sharing. This means that the cost of Disney Plus' ad-free plan is going to jump to $13.99/month on October 13th. 

These controversial choices have led many subscribers to wonder if the streaming service is even worth it any more. Sure, Disney Plus is the only app that gives you access to classic Disney films, Star Wars, and the Marvel Cinematic Universe, but that may not be enough for some folks to stick around. If you're sick of all the changes and ready to say sayonara to the Disney-owned streaming service, we can tell you exactly how you can jump ship. 

How to cancel Disney Plus on desktop

Whether you're dodging the price increase or simply tired of the streaming service's content, this is how you can cancel Disney Plus today: 

  1. Using a computer or mobile browser, navigate to the Disney Plus website.

(Image credit: Disney Plus)
  1. Login to your Disney Plus account

(Image credit: Disney Plus)
  1. Select your Profile.

(Image credit: Disney Plus)
  1. Under profile, select Account.

(Image credit: Disney Plus)
  1. Under Subscription, select your Disney Plus subscription.

(Image credit: Disney Plus)
  1. Select Cancel Subscription. You will be prompted to share your reason for cancelling, fill out the survey (optional) and complete cancellation.

It's worth pointing out that if you signed up for Disney Plus through a third party, you'd need to cancel your subscription via the third-party service. For example, if you subscribe to the Disney Bundle via Hulu, you'll be asked to "Manage on Hulu." You can also get started by navigating to the third-party's help center or contacting them to learn more.

If applicable, canceling your Disney Plus subscription will not delete your Disney Plus account or the Disney account you use for other products and experiences from The Walt Disney Company.

How to cancel Disney Plus on mobile

Disney Plus on mobile

(Image credit: Disney Plus)

Canceling Disney Plus via mobile app

You can also cancel your Disney Plus account via the Disney Plus mobile app. Here are the steps you need to take to cancel your Disney Plus subscription through the Disney Plus app.

  1. Open the Disney Plus app and log in to your account.
  2. Select your profile.
  3. Once on the main page, select your profile icon in the bottom-right corner.
  4. Select Account.
  5. Select your current Subscription to manage preferences.
  6. Choose Cancel Subscription.

As with canceling via web browser, if you subscribe to Disney Plus via a third-party service, the Disney Plus app will redirect you so that you can manage your subscription through the third-party service.

Disney Plus: starting at $7.99/month

Disney Plus: starting at $7.99/month

Despite the imminent price increase, Disney Plus is still one of the best streaming services around, offering family-friendly entertainment alongside blockbuster hits and original series from Star Wars, the Marvel Cinematic Universe, Pixar and more. 

We've described how you can cancel your Disney Plus account in a few simple steps, but if you ever want to return to the service, reactivation is just as simple. 

If you're not totally sure about cancelling your account just yet, you can see how Disney Plus fares against the competition in our comprehensive Disney Plus pricing guide

Keegan Prosser

Keegan Prosser is a freelance contributor based in the PNW. When she's not writing about her favorite streaming apps and devices for Android Central, she's listening to a true-crime podcast, creating the perfect playlist for her next road trip, and trying to figure out which fitness tracker she should try next. You can follow her on Twitter @keeganprosser.

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