Canada's Freedom Mobile is finally getting the phones and coverage it needs to compete

Back when Freedom Mobile was called Wind Mobile, it was seen by the Big Three Canadian carriers as a pest that wouldn't go away. Now that Shaw Communications owns the company, and is growing its LTE network in major cities around the country, it's becoming a much bigger force to be reckoned with.

Much of that comes from the growth of its LTE network, which is expanding in all directions from the respective cores of Toronto and Vancouver this week, as well as with firmer plans to launch the same high-speed service in Edmonton and Calgary, Alberta, later this summer.

Greater Vancouver coverage map (left) | Greater Toronto (right)

Along with better, faster service in more places, Freedom is now offering more than just one LTE plan — when it started in the waning months of 2016, its single LTE plan was promotional, and only for early adopters. Now all of its plans are "LTE ready," according to the company, which makes it easier to justify spending money on one of those new phones.

The plans, ranging from $30 for 250MB of LTE-ready data all the way to $59 for 8GB of Canadian data and 1GB of "Away" or U.S. roaming, undercut the competition significantly. That most expensive plan, even broaching $60 per month, is still likely the best wireless plan you can buy in Ontario and British Columbia today given that it comes with a gigabyte of domestic and U.S. roaming. The only question is how often you'll be eating into that allotment given Freedom's relatively small "Home" footprint.

Freedom Mobile is relishing the opportunity to sell an LTE-ready Galaxy S8 alongside Rogers, Bell and Telus.

Then there's the phones. That's been the biggest impediment to growth since the company launched its network last year. Starting with just one high-end phone, the LG V20, and one budget option, the ZTE Grand X 4, the line is quickly growing as Freedom's Band 66 becomes standard in all upcoming releases. By the end of 2017, every phone in North America should support Band 66 as it supports Band 4 today, since the subset of airwaves is just an expansion of the existing AWS standard.

As of today, you can buy the LG G6 and Samsung Galaxy A5 (2017), both great phones. But Freedom is relishing the opportunity to sell, for the first time, an LTE-ready Galaxy S8 alongside Rogers, Bell and Telus, since it has heretofore always been behind from a technology perspective. (A small note, too: Freedom has the lowest outright price for the LG G6 in the country).

I have been using Freedom's network on the LG V20 for some time, and while its speeds aren't always consistently as fast as that of Rogers, my main carrier, it delivers reliable LTE coverage in most parts of the Greater Toronto region, and I am seriously debating grabbing that $59 8GB plan that includes U.S. roaming, since I'm down there often enough to make it worth it.

Freedom Mobile's LTE network: Should you switch?

Freedom Mobile only added 9,500 users last quarter after reaching its million-customer milestone back in the fourth quarter of 2016. It's unclear, now that the company has had time to promote its nascent LTE network under the Freedom Mobile name, whether it added a significant number of new clients in the three months between December 1 and February 28. We'll know on April 12, when Shaw releases its second quarter results.

Do you use Freedom Mobile? If so, are you happy with the service and coverage? Let us know in the comments!

Everything you need to know about Freedom Mobile

Daniel Bader

Daniel Bader was a former Android Central Editor-in-Chief and Executive Editor for iMore and Windows Central. 

  • Well I do like my service with Freedom but I find the phone's over priced. I can't even afford anything better than a unlocked Alactel. So the new service won't do me any good.
  • I'm on another Cdn carrier but I'm watching Freedom Mobile's rollout of LTE closely. The Samsung Galaxy A5 (2017) would be a suitable, affordable replacement to my current Moto G 2 (2014) phone. I'm currently paying $25 monthly for a talk-n-text plan so going to $30 wouldn't be a hardship though I wish the monthly Data cap was 500 MB or 1 GB rather than just 250 MB.
  • When I looked at the deals, it looks like the 250 MB is only for high speed, so you also get normal 3G on top of that, if you go past the 250MB.
  • Once they have equal coverage they'll more than likely have the same plans as the big 3. Then we'll have the big 4.
  • Only one big problem, you go inside of any building and you lose coverage. That is extremely annoying!
  • I know the feeling I live in above ground basement and get one bar two bars then nothing I live in the coverage area just got the ZTE grand x4 LTE I lose connection worse then before they upgraded my dad has the Samsung Galaxy A5 samething we both lose service sometimes my phone don't get service at all when ur inside u get 4g instead LTE when ur outside u full bars I get one or two inside sometimes most of time no bars if my phone still I get three bars but most of the time I get service and sometimes don't.when I am at my sister's place third floor I get full bars LTE.
  • Two things: Daniel are you still testing an S8 and does your particular model support Band 66? Freedom Mobile is bring the S8/S8+ to their phone portfolio but I'm curious about an International Version for the S8/S8+. The second is that when the forthcoming iPhone 8 gets released, and if it supports Band 66, then there might be quite the subscriber pickup for Freedom.
  • I made the switch from Koodo to Freedom Mobile back in late December just so I could get the Galaxy S7 for a cheaper price even with a tab and I have to say, the service is decent but it would be nice to see them work on expanding their home network coverage. I don't want to have to worry about when I'll be in their home zone and when I'll be in an away zone on a partner network. I really miss Koodo's large and reliable network because I was able to get access to the same LTE and 3G coverage as its parent company TELUS but for a slightly cheaper price. Aside from small coverage area, the other things that kind of bothers me about Freedom is the fact that the signals seem to have a lot of trouble with penetrating through walls in big buildings like movie theatres and also I found that the data connection is almost non-existent when on the GO Train despite the trains running above ground although it is nice to see that Freedom customers like myself have access to cellular service underground at certain TTC stations.
  • I live in above ground basement I only get 1 or 2 bars at times sometimes no service so it bad were I live but live in the coverage area
  • If that's the best Canadian Carriers can offer, then I feel bad for you all. Fortunately, I'm still on an older Sprint plan, which gives me unlimited high speed data (no speed throttling) on anything, and all the talk text stuff included. Out prices per line, are about $67 w/tax and fees included. Best of all, we have no roaming or tethering restrictions. It's part of our reward for being loyal customers for over 15 years.