Moto X

Ki11ak3nn in our Moto X forums writes,

I'm pretty sure this device will fly off the shelves when Moto Maker is offered to the other carriers. I'm just curious though about all the people who get a black or white Moto X before Moto Maker is available.

Do you think Motorola/The Carriers will give like a discount or trade-in program for people who bought a black or white X at launch and now want a custom X??

I can't wait to check out this phone and if I like it I'm probably going to get a black one because I don't think my GNex will make it until the exclusive with AT&T is over.

So I was wondering if you think Motorola would let me trade-in my black X for a custom one?? Maybe pay a small fee, like $50 or something, totally fine with me. I'm thinking it's not gonna happen though.

It's a nice idea. Actually, it's a great idea. That could help create a cheaper, "refurbished" market. But these are the U.S. carriers we're talking about, where nice ideas that could actually help us as paying customers tend to die. 

So, you've got two options: Patience — difficult, we completely understand — or hope you can get a good resale price on your black or white Moto X

There are 26 comments

All sales are final.

moosc says:

Yeah VZW has a trade in program just like all carriers, it's a scam and your better to sell on swapa or eBay. You'll get more.

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Johnny Z says:

More likely VZW will give you $50 for your phone and then you pay FULL PRICE for your custom phone, and maybe they throw in a car charger for free.

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S_C_B says:

Phil Nickinsoniv? #podcasthumor

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svenEDGE says:

I have the perfect solution for this. Well almost perfect... Buy the phone at Costco when it comes out and since Costco has a 90 day return policy, you can just return it when moto maker is available later this year. This will work perfectly as long as Moto Maker does in fact come by the end of the year for everyone else.

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cdmta says:

That's only if Costco lets us buy from the Moto site, which they probably won't.
What they have in-store, at their kiosk, is what they sell.
I hope that's not the case, because i like buying from them.

Arreat says:

This wouldn't work. Motomaker is a Moto exclusive. And Costco has the industry standard 14 day remorse period on your upgrade/new.

roaddawg24 says:

I think I'll be smart and get the plain black and put a protective case on it for WHEN I drop it.

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mabr82 says:

Do you think I can import one to the UK?

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mcgowan398 says:

AT&T being fair.........


dNj says:

just finished reading a story over at Gizmag about Moto X Maker. "You may be also able to order the Moto X from other carriers that don't have Moto Maker stations in-store in the beginning, though. In that case, Motorola says it'll basically sell you a card with a scratch-off code that you can use to access Moto Maker online from home and design your phone on the carrier that you bought the code from."

ultravisitor says:

That's been known from the start. All it's saying is that if a carrier offering the MotoMaker option does not have a design station in store, customers will get a redemption card in order to design at home.

AT&T still has the exclusivity period for phones designed in store or at home.

Abionic says:

As much as I would like to support the "assembled in the USA" part, this exclusivity crap is going to make me vote with my wallet. Mainly going to get the HTC One.

The best part Moto X had going for it was the customizable colors, which promptly got neutered with the at&t deal.
Will this effect the sales of the phone? Probably not.

At least at&t is trying to please their consumers, Verizon gave up a long time ago!
The moment Verizon takes away my grandfathered unlimited data plan is the moment I leave them.

Granted it might not be Verizon's fault in case of the Moto X, but they have been consistently late with other flagship phones, skipping some phones altogether.

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Sorry, but this article isn't written in the high quality style AC is used to.

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return_0 says:

Did you notice that 75% of the article is a quote from a forum post not written by AC?

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Ruchelli says:

Ki11ak3nn in our Moto X forums writes,

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Ruchelli says:

Jelle, read much?

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mhmmdy123 says:

That`s why I am happy with my HTC One.

xKrNMBoYx says:

Iron Man colors! Good idea, but sadly won't happen. Maybe if google would make an exchange program.

NoNexus says:

You mean Motorola. They are still separate companies

Posted via anything but a Nexus phone.

I'd only get it if I could customize it--white front, mahogany back.

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ki11ak3nn says:

Cool beans I'm mentioned in an AC article!! Thanks Phil. I was just thinking that would be cool if Moto did something like that. It just looks like they won't see very many sales until Moto Maker is on the other carriers. There are too many "better" options for phones going on right now. I might wait. Or get another phone then sell it and buy the X at full retail.

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Raptor007 says:

Motorola failed big time by allowing one carrier to have an exclusive on the moto maker feature. This will only serve to piss off customers who want a custom phone but are not on AT&T. Carrier exclusives are such a bullshit thing in the US. They don't do them overseas and they OEM's really shouldn't do them here.

ki11ak3nn says:

I totally agree with you. Exclusives do suck big time. The manufacturers must know about how much money they're loosing when they do exclusives. I thought that's what they cared about is money....because it doesn't seem like they care about customers very much.

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Cylemmulo says:

What I'm more worried is from what I've read the 32gb is exclusive to AT&T also, I can deal with white/black but 16gb without an sd card doesn't do to well for me.

vzzoom says:

I wonder if insurance companies like Asurion will replace a custom moto x with a custom moto x or simply offer the black or white one?