SMS in Hangouts

Customers continue to have the option of requesting refunds for false charges

Update: The Vermont Attorney General indicates that both AT&T and Sprint have also signed on to block all premium SMS charges aside from donations, although the carriers have not released official statements on the matter.

Original story: T-Mobile published a support FAQ today indicating that the carrier will take a stronger stance against bogus premium SMS charges as soon as possible. Following a realization that large-scale actions by the entire wireless industry were not completely effective, T-Mobile has decided to cease all billing for premium SMS other than charitable and political donations.

Premium SMS, while having its legitimate purposes, is seemingly primarily used as a tool for scamming wireless customers into paying outrageous SMS rates to unwanted companies. Realizing that few cases of premium SMS — outside of charitable and political donations — were actually being used for legitimate reasons, T-Mobile has already halted business dealings with one of the largest premium SMS service providers.

Going forward, the carrier plans to stop all non-charitable and political premium SMS, and reiterates that customers will continue to have the option of requesting refunds for fraudulent premium SMS charges

Source: T-Mobile; Vermont Attorney General; Via: Engadget