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U.S. carrier customer service report card

How's your carrier customer support? Check out these rankings

A recent study by Tom's Guide examined the online, social media, and phone support of the major carriers in the U.S. and ranked them based on their performance. AT&T came out on top overall, followed by Sprint, Verizon, and T-Mobile. Boost Mobile, Sprint, and AT&T tied their social...
Sprint rolls out Android 5.1.1 to the LG G Flex 2

LG G Flex 2 on Sprint now receiving Android 5.1.1

Sprint is now pushing out Android 5.1.1 to the LG G Flex 2, bringing some enhancements and factory reset protection to the device. The update from Sprint, which is version LS996ZV6, bumps the LG G Flex 2 up to the most current version of Android; Android 5.1.1. This update brings along a number...
Sprint introduces rolling data for prepaid plans

Sprint brings rolling data to prepaid plans, available exclusively at Best Buy

Sprint is extending its rolling data feature to prepaid customers as well, giving them the ability to carry their unused data to the next month. Sprint will now give prepaid users the ability to rollover their unused data each month, keeping a reserve of up to 30GB. With this, not only can...
LG G4 heading to Sprint on June 5

LG G4 heading to Sprint on June 5

Sprint announced today that the LG G4 will be coming to the carrier on June 5. If you're eager to get your hands on LG's latest flagship on Sprint, it looks like June 5 is your day. The carrier will offer up the LG G4 in your choice of metallic gray or black leather back at $200 on a two-year...
Sprint to expand Direct 2 You service to new cities in June

Sprint to expand delivery and set up service to NYC, San Francisco, and Denver in June

In June, Sprint customers who are located in New York City, Denver, or San Fransisco will have the option to have a representative deliver their new smartphone to them, and have it set up on site. Sprint will be expanding their personalized delivery and set up service, Direct 2 You, to three new...
Sprint updates the Galaxy S6 edge to fix some bugs

Sprint pushing out a bug fix update for the Samsung Galaxy S6 edge

Samsung Galaxy S6 edge owners on Sprint's network will notice an update hitting their device, which fixes some bugs that the device had. Coming in at 130MB, the update for the Galaxy S6 edge is a small one, but update is just a bug fix release. Sprint has already started pushing out the update,...
LG G Stylo

The pen-friendly LG G Stylo is now available from Boost Mobile for $200, coming to Sprint in June

Boost Mobile now has the 5.7-inch LG G Stylo on sale for $199.99, and the budget-friendly smartphone with the included stylus pen will soon be available via Sprint. LG first announced the LG G Stylo in late April and now people who want to get the phone with no contracts can do so via Boost...
Sprint

Verizon and Sprint will pay $158 million to settle FCC billing complaint charges

Verizon Wireless and Sprint will pay a combined total of $158 million to settle billing complain charges filed by the Federal Communications Commission. Under the terms of the settlement, Verizon will pay $90 million, while Sprint will have to spend $68 million, for a total of $158 million. At...
Samsung Galaxy S4

Lollipop now available for all of Sprint's Samsung Galaxy S4 smartphones

Sprint has begun a rollout of an update for its non-Spark version of the Samsung Galaxy S4 that will bring Android 5.0 Lollipop to that device. Sprint previously updated the version of the Galaxy S4 that supported its Sprint Spark LTE network to Lollipop few weeks ago. Sprint has not noted...
Sprint

Sprint reports a loss for Q4 2014, struggles amid competition and departing customers

Sprint shared its earnings report for the final quarter of 2014. The company continues to struggle with departing postpaid phone customers and dwindling funds. Sprint reported a loss of 201,000 postpaid customers, which is a substantial improvement on the 693,000 reported in 2014. Not all is...
Sprint teams up with Boingo to provide free Wifi to customers at airports across the U.S.

Sprint teams up with Boingo to provide free Wi-Fi access to customers at airports across the U.S.

Sprint announced a new partnership today that will allow its customers to automatically connect to Boingo Wi-Fi networks at 35 major airports across the U.S.. Sprint says that users within range of a Boingo hotspot will now be able to automatically connect to the Wi-Fi network at no additional...
Sprint

Sprint's new promotion cuts its monthly tablet data plan cost by 50 percent for six months

Sprint is launching a new promotion that will cut its monthly tablet data cost by 50 percent. The promotional deal is for customers who buy a new tablet and activate or upgrade to a new smartphone at the same time. The offer is available via Sprint's retail stores from now until June 11. Here...
LG G2

Sprint begins rollout of the Android 5.0 Lollipop update to LG G2

Sprint has started its over-the-air rollout of the Android 5.0 Lollipop update to owners of its version of the LG G2. Today's rollout makes Sprint the last of the four major US carriers to offer the Lollipop update to the LG G2. Of course, the update will bring all of the things that Lollipop...
Samsung Galaxy S4

Lollipop rolls out to the Sprint Spark version of the Samsung Galaxy S4

An over-the-air update for Sprint Spark version of the Samsung Galaxy S4 is now rolling out that brings Android 5.0 Lollipop to the device. The support page on Sprint's site does not indicate how big the download is, but it does show the new version number to be L720TVPUCOD1. The update for the...
Sprint

Sprint will send representatives to your location to deliver and set up your new smartphone

Sprint is rolling out a more personalized customer service program that involves its representatives visiting a location of your choosing to deliver and configure your new smartphone. The initiative, called Direct 2 You, includes the transfer of content such as contacts, pictures, videos and...
Samsung Galaxy S6 front

Sprint offering free 32GB Samsung Galaxy S6 with new Unlimited Plus Plan

Sprint's newest plan, the Sprint Unlimited Plus Plan, will be exclusive to those who purchase the Samsung Galaxy S6. With the Samsung Galaxy S6 now available for purchase in retail stores, Sprint has announced an exclusive plan for the device. To sweeten the deal, Sprint is offering a free lease...
Sprint's new international roaming plan offers unlimited 2G data for free

Sprint's new international roaming plan offers unlimited 2G data for no extra charge

Sprint has launched a new international roaming plan for customers visiting Latin America, Japan, and Europe. Sprint's new International Value Roaming will give customers unlimited 2G data and texting when they travel to a number of Latin American and European countries, as well as Japan....
Samsung Galaxy S6 and Galaxy S6 edge

Sprint's Samsung Galaxy S6 preorders will start shipping early on Monday, April 6

The official launch date for the Samsung Galaxy S6 is Friday, April 10, but that's not stopping carriers like Sprint from shipping phones early. Sprint, as it would turn out, has opted to follow down the path of T-Mobile and start shipping the Samsung Galaxy S6 early. Though while T-Mobile's...
Sprint

Sprint bundles Samsung Galaxy S5 and Galaxy Tab 4 in new $100/month plan

Sprint has just announced a new plan that will bundle the Samsung Galaxy S5 and Galaxy Tab 4 together, bringing lots of data for one low monthly payment. In their latest attempt to win more customers over, Sprint has just announced that for only $100 a month you can get unlimited talk, text, and...
Sprint

Sprint is offering to reimburse all fees for customers to ditch current carriers

Sprint is now offering anyone who switches from their current wireless carrier to its service full reimbursement of both their termination fees and any remaining phone payments. This is just the latest effort from Sprint to get new customers. The company says that it will pay off any remaining...

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