Can't say we didn't see this coming, but Motorola's now made it official: T-Mobile's Cliq XT won't be getting an official upgrade past Android 1.5. Ever.
Moto Matt, in the Motorola Support Forums, dropped the bombshell, which also has been posted on Motorola's updates chart:
"After comprehensive testing of the Android 2.1 upgrade for the CLIQ XT, we have concluded that this device will remain on Android 1.5. We realize many of you were anxiously awaiting this upgrade, but we aim to deliver software upgrades only when it will provide a better customer experience."
Something about lipstick on a pig comes to mind, we guess. To Matt's credit, though, he goes into a little more detail about the process -- something we'd love other manufacturers to do:
For many of you on our forums, I know this is disappointing news. Mark and I were optimistic about the outcome of the CLIQ XT development process and were also disappointed in the final result.
Our product team members worked for months to attempt to create a version of Android 2.1 that would perform well on the CLIQ XT. When the software could not meet the basic performance standards required, they went back to the drawing board multiple times. They gave it everything they had. We even took the unprecedented step of investigating the benefits of code provided by the independent developer community to try to improve XT performance. In the end, we were not able to develop a version of Android 2.1 for CLIQ XT that would deliver an optimal customer experience.
Some of you will wonder why we didn't announce this sooner. For one, we didn't learn about this all that long ago. Then, it has taken some time to coordinate with T-Mobile and alert our call center agents and others of the decision.
We recognize that many of you will be frustrated by this news. As always, you are free to post your comments, but please keep them civil and within the bounds of our site rules.
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