One of the most attractive perks for Three UK customers has been its "Feel At Home" program — the ability to roam at no extra cost in a selection of countries — mainly territories where Three already has a local mobile network. From September that list will be expanding significantly to cover 24 new territories, including major European destinations like Germany, Greece, Belgium, the Netherlands and Malta, as well as the Isle of Man and Channel Islands.
Here's a complete breakdown of the new "Feel At Home" countries, which expands the service's area to cover most of the European continent.
- Czech Republic
- Isle of Man
- Channel Islands (Guernsey and Jersey)
That's in addition to the 18 existing Feel At Home countries, which covers many destinations in Asia, and the United States:
- Sri Lanka
- New Zealand
- Hong Kong
- Republic of Ireland
The fact that the new list kicks in from September means holidaymakers traveling this month will miss out on free roaming in these countries. Nevertheless, bringing most of Europe into the "Feel At Home" zone makes sense ahead of the looming abolition of roaming charges within the EU, set to kick in from June 15, 2017.
By getting out nine months or so ahead of the mandatory date for the end of EU roaming charges, Three scores a nice PR win. However as we've discussed before, the future of EU roaming after the recent Brexit vote remains up in the air.
MORE: The future of EU roaming, post-Brexit
Alex was with Android Central for over a decade, producing written and video content for the site, and served as global Executive Editor from 2016 to 2022.
Wow I will be on holiday in Greece at the end of the month, what perfect timing!!! Posted via the Android Central App
Awesome, love this about Three
The one thing I miss about three having moved to EE. Data isn't always that fast but it is great to have access at no extra cost Posted via the Android Central App
Hmm. I might even consider going back to three. That said I had big problems in USA with a three SIM. The refunded me but was a hassle at the time. Posted via the Android Central App
Three roaming has gone completely crap. Whether the feel at home or paid for. In europe they throttle down some services to an unusable level. This includes all Google services, even Google search - the page won't even load for about 5mins. Hit bing.com and it's instant. Speedtes.net is showing good speed but google maps is unusable, so is gmail, drive etc. Loads more services are also affected. It used to be fine, now I wouldn't bother. I went to 12 European countries last week and it didn't matter what network you were roaming to they had throttled you to an unusuable* level. *literally, not hyperbole. Posted via the Android Central App
At the start of the year I would have been excited to read this. Sadly having now experienced the dismal experience that is roaming with Three I'm just disappointed :( Calls and texts aren't a problem however data is horrendously slow. It might say 3G, H or H+ but in reality you're lucky to get 2G speeds. I've tried it in France, USA, Spain - same in all of them. Tried paid-for roaming in Poland, was a nightmare getting bundle purchase to even work and when it did the speeds were again rubbish. Friends roaming onto the same network from different home UK networks had no such issues. It's a real shame as I love the concept but at these speeds it is so frustrating I can't see myself renewing with Three, even with this increased number of countries. NB - I also found my S7 battery life was atrocious when roaming, despite being fairly decent in the UK or when using a local SIM!
Well I decided to sign up with them on a 12 month contract. I've gone over my data allowance a couple of times recently on my old network so gone for a 12gb a month allowance with three. What swung it was the £50 Amazon voucher and potentially another £25 when I refer my wife who was also going to go with three for her next contract. Hope I don't experience the throttled roaming speeds others have. Posted via the Android Central App
You will - Feel at Home is a great marketing trick but numerous people (including myself in US) have found it to be unbearably slow. Roam with your non-Three UK SIM and that's much faster so nothing to do with the latency. Posted via the Android Central App
I'll see how it goes but at least I have a work mobile I can fall back in if I need to. I'd rather not but at least it's a back up.
Thanks for the heads up. Posted via the Android Central App
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