The FCC has fined T-Mobile $40 million for faking connections to rural customers in Wisconsin, according to a release. It also inserted fake ring tones into those calls to make it seem like they were connecting and failing, even though no one was on the other end of the call to pick up.
The FCC's Enforcement Bureau opened an investigation following rural carrier and consumer complaints that T-Mobile callers were unable to reach consumers served by three rural carriers in Wisconsin. Although T-Mobile reported to the FCC that the problems had been "resolved," the Commission continued to receive complaints that calls were failing.
In addition, call completion complaints filed directly with T-Mobile showed patterns of problems with call delivery to consumers in at least seven other rural areas. The investigation also revealed T-Mobile's practice of injecting false ring tones into certain calls. T-Mobile reported that it had done so on hundreds of millions of calls and admitted that its actions violated the Commission's prohibition of injecting false ring tones on any calls.
What's the big deal? T-Mobile has typically had poor connectivity in rural parts of the U.S., owing to a shortage of available low-band spectrum. While the 600MHz auction has resolved the spectrum crunch, it's still rolling out.
This fine stems from years of malfeasance and taints the company's reputation as a straight-shooting, honest carrier.
Meet ARM's Cortex-X, the design that could create custom Pixel chips
Big and fast, slow and wide, or even both at the same time — ARM's Cortex-X program lets companies building ARM chips take part in the design process for a custom edge. It's also the system that could allow Google to make its own custom chips for Pixel phones.
These are the best apps for your Android device — period
It can be difficult to find the "right" app when surfing the Play Store simply due to the sheer number of options available. Regardless of what type of app you're looking for, there's an app that can help make your life easier.
Daily Coronavirus updates: Amazon redoubles COVID-19 testing efforts
COVID-19 has caused untold devastation around the globe, with entire industries shutting down in the wake of the virus. Here's how coronavirus is affecting the tech industry.
The Galaxy S20+ is the best T-Mobile phone for most people
Wondering about the best phones T-Mobile offers? We've got you covered.