For under $200, the Honor 7X is simply one of the best budget phones you can buy. It offers a modern design with an aluminum unibody construction and an 18:9 display, along with an impressive pair of cameras for the price around the back and a rear-mounted fingerprint sensor. But the 7X doesn't come without its flaws.
A number of users have reported various problems with Bluetooth connectivity over the last few months, and there's nothing worse than getting a new phone and not being able to use it to its full potential. That's why we've put together this troubleshooting guide, in case you run into problems of your own.
See at Amazon (opens in new tab)
Trouble connecting to devices
While not a problem exclusive to the Honor 7X, this phone occasionally suffers from trouble connecting to paired devices. The first thing you might want to do is simply toggle Bluetooth off and back on.
- Open Settings.
- Tap Bluetooth.
- Tap to turn off the switch next to Turn on Bluetooth (not blue).
- Tap the switch again to turn Bluetooth back on.
If after a few seconds, your Bluetooth device still isn't showing up on the list, the next step might be to unpair from it entirely and start over.
- In the Bluetooth settings, tap the i next to the name of your paired device.
- Tap Unpair.
The device should move from your paired devices list to the list of available devices, at which point you can begin the pairing process all over again.
Bluetooth causing slow WiFi speeds
A lot of users have noticed that the Honor 7X pulls extremely slow WiFi speeds when Bluetooth is enabled. Unfortunately, this is due to hardware; as a cost-cutting measure, Bluetooth and WiFi run off of the same 2.4GHz antenna on the Honor 7X, and the phone doesn't support 5GHz frequencies. Sadly the only way to improve WiFi speeds is to turn off Bluetooth entirely.
- Open Settings.
- Tap Bluetooth.
- Tap the switch to turn off Bluetooth.
That's it! While this is a frustrating hardware limitation of the phone, you can still stream media to your Bluetooth speakers through your data plan rather than WiFi. If you're worried about going over your data limit, keep in mind that while WiFi speeds are slower with Bluetooth turned on, they're likely still good enough to stream standard quality music from most streaming services.
Hayato was a product reviewer and video editor for Android Central.
Okay, but there is nothing new about these troubleshooting tips.
Correct! Thank you!
So best thing is to what The Lonely Island says in their song: "I threw it on the ground! (Or trash)"
Has anybody experienced notification issues on the Honor 7X? My partner's phone (7X) does not receive notifications unless the app is open in the recent apps draw; tried everything possible and looked thoroughly throughout the settings but there has been no solution.
I had the same problems with mine, Go to settings,battery,Close apps on screen lock, now uncheck the app you want notifications from and that should fix it. I unchecked facebook, ebay, messenger,etc.
I returned the one I purchased...to many issues to deal with. Bluetooth would randomly make my Hauwei watch 2 think it was no longer connected..even though the phone said it was (and it would randomly get notifications still...but not all of them). The wifi speeds were awful, and the customer service is the worst I have ever seen. The "forums" are a desert...the "current" posts are from 2016...I wanted so much to love that phone..but ugh...
Get the best of Android Central in in your inbox, every day!
Thank you for signing up to Android Central. You will receive a verification email shortly.
There was a problem. Please refresh the page and try again.