What you need to know

  • Most Google services including YouTube, Gmail, and Google Cloud were experiencing outages in parts of the US and Europe.
  • The outage — believed to be caused by network congestion — began around 3:30 PM ET and service was restored around 7:00 PM ET.
  • The Google Cloud outage impacted 3rd party services like Discord, Snapchat, Vimeo, Uber, Nest, and more.

Update: Service has been restored and most services impacted by the Google Cloud outage have been restored.

An outage of Google Cloud took down a whole chunk of services — both Google and third-party — Sunday afternoon in parts of the US and Europe, and while Google believes it has found the cause.

"We are experiencing high levels of network congestion in the eastern USA, affecting multiple service in Google Cloud, G Suite and YouTube. Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to return to normal service shortly."

The outage of G Suite services and YouTube is bad enough, but this outage took down Google Cloud, too, which in turn caused outages and failures for numerous websites and services that rely upon Google Cloud, including apps like Snapchat, Discord, Shopify web stores and even Pokemon Go.

Cyber Monday may be over but these Cyber Week deals are still alive

The outage was started to have been caused by unusually high network congestion, but a full investigation has been ordered: "We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a detailed report of this incident once we have completed our internal investigation."