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AT&T throttling unlimited data subscribers regardless of network congestion

Recent anecdotal evidence of throttling AT&T data speeds on unlimited LTE plans have been confirmed by spokespeople, despite regulatory pressure to eliminate the practice. AT&T users with those subscriptions are still being automatically throttled after they hit 5 GB of usage. This change can be as dramatic as a dip from 23 Mbps to 0.1 Mbps until the end of the billing cycle.

AT&T reserves the right to slow down transfer speeds in the name of managing congested networks, which was the core of their breathless defense when the FTC up and sued them for this kind of thing. As it stands, however, AT&T can slow your LTE speeds regardless of network congestion, and based solely on your "unlimited" usage. Customers on legacy unlimited plans with non-LTE phones are being throttled after 3 GB, but only in congested areas. AT&T plans to factor network congestion into the policy on throttling LTE unlimited plans sometime next year.

How many of you guys are on an AT&T unlimited plan? When was the last time you experienced noticeable speed reductions?

Source: Ars Technica

Simon has been covering mobile since before the first iPhone came out. After producing news articles, podcasts, review videos, and everything in between, he's now helping industry partners get the word about their latest products. Get in touch with him at simon@futurenet.com.
191 Comments
  • Garbage!
  • No surprise, I wouldn't give that company a penny of my money. Posted via Android Central App
  • Wow what a bunch of scumbags Posted from the bando
  • But people with share plans might have one phone go over 5 GB and that's perfectly ok... don't make no damn sense. Throttling an unlimited user after 5GB is baseless. I hope they get sued again. Posted via the Android Central App
  • Should give them at least 10gb Posted via the Android Central App
  • I have 20 gb between me and my wife and pay around 130 for both lines I never think about data consumption to much but that is bull to throttle long time customers Posted via the Android Central App
  • I use to experience it all the time, I hated it. Now I'm on a shares planned with my mother and grandmother who barley use our 30GB of data, still I swear they throttle my phones connectivity all the time because I use it the most. Posted via Android Central App
  • Share plans are never throttled Posted via the Android Central App
  • Love how corporations think it is ok To Penalize Long Term Customers. So why should customers want to come to a company and join if they think they'll be penalized after 4-5 years? Now people will see Customer loyalty is rewarded with Punishment. It was only 3 years ago when they were offering Unlimited. Great PR, should fire there VP of Business, nice to know greed is more important than customer loyalty.
  • Fuck customers! Sincerely, AT&T Customer Care Posted via the Android Central App
  • I think it's the customers who want to use 50GB a month that are greedy Posted via the Android Central App
  • How can one use 45 GB data after throttling? Please explain.. And everyone knows that at&t is a greedy P!G.. Posted from Mi3W via the Android Central App
  • So go somewhere else Posted via the Android Central App
  • I already moved away from at&t. Just criticizing them for their greediness. Posted via the Android Central App
  • I have unlimited data with them on two lines. The plan is from the original iPhone days. I usually average 5 gigs a month with both lines. A handful of times I've gone over 11. I only stick with this plan because anything else would actually add about 1k to my bill for about a year. Then it would only save me about $5 a month until I got a new phone. I've been throttled only once maybe twice. Everywhere I go there is WiFi. But it's nice knowing that if there isn't I can do whatever I want. Posted via the Android Central App
  • I have the unlimited data, and I'm probably being throttled. I definitely don't see super-fast speeds like in the early days of LTE. But, it's still fast enough that I can use Google Maps, and occasionally stream music or a podcast while I'm driving to work. Also, I'm an AT&T employee so the employee discount for all the phones on my account kinda keep me on AT&T for now.
  • You should still check out mobile share Posted via the Android Central App
  • What's really messed up is that the employee discount for most is 19% but if you work for Time Warner (Competitor) the discount is 30%...AT&T does not even take care of its own employees well.
  • That's what it used to be, now it's 50%. Posted via the Android Central App
  • Yeah, it's not 19% Posted via the Android Central App
  • Odd, I went from 2 unlimited and 1 500mb account to 10gb shared (plus added a 4th line) and dropped $100 a month. I have no idea what you are paying, but it must be a sweet deal. This gave me tethering for free and unlimited everything (but data of course). I also grabbed the extra 5gb a month for free deal they have going on (as long as you do not change your account you keep the 5gb when they stop offering it). AT&T works great for what i need, I am glad we have choices. I wish T-Mobile was a viable choice, but it does not work in 2 areas I travel to multiple times a year. Verizon is the only other company that works there, and it does not work at my house.
  • AT&T is a freaking joke of a company. A bunch of no good, low life degenerate thugs. Same with Verizon. AT&T stole my Note 4 earbuds, they charged me a phantom $70 on my bill this month, and it's clear that they spend a lot of their revenue on researching ways to screw the consumer instead of how to be a better company.
  • Yep, every single one of us, huh?
  • Do you make the decisions for the company? If so, yes.
  • Yet consumers have been telling JD Power that they're #1 in customer satisfaction for years in a row...and they have the lowest cancel rate in the biz. The general public dislikes service providers far and wide because every company offends some of its customers somehow, might as well choose the one who offends the least, polls show that is At&t right now.
  • I'm to the point I don't believe any of the garbage numbers posted about surveys and such. They can all be skewed to sound they're the best thing since sliced bread. Posted via the Android Central App
  • Except Verizon doesnt throttle their customers Posted via the Android Central App
  • Verizon does PLENTY more aside from that.
  • Yep, like offer the best overall coverage in the nation and charge me less than what at least 90% of the people around here pay...damn thugs at Verizon...smdh Posted from my Droid Turbo, Kelly and Ozone
  • If you've been with them for 100 years, you're obviously going to be exempt and grandfathered in to a decent plan. Trying to strong arm customers onto their "Share Everything" plans that ludicrously overcharge for data, trying to get people off of unlimited, implementing fees to upgrade even after you're due and have been patient for two years, things like that which affect hundreds of thousands of customers hold a little more weight than your example of how they were when you signed a contract with them in 1947.
  • Switching to a share everything plan wasn't a bad idea for me. I paid $130 for 10GB on one line. Now I pay $180 for 2 lines to share 15 GB. The second line doesn't even have a contract. I don't mind the price so much as my phone always has great signal. I even get LTE in the country. I live in Ohio, gotta drive through a lot of that to get places. Lol Posted via the Android Central App
  • I understand that for a few, it was an improvement. However I remember when it was first announced, the vast majority were livid and the breakdown of their old bill compared to the new almost always proved that the Share Everything Plan was a huge crock. I remember my wife and I would have lost 2 GB and paid $10 more per month if we stayed with them and switched to their comparable Share Everything plan. Granted we had gotten a double data promotion at one point which bumped us up. Either way, one of my weaknesses is that I have a long memory when corporations do everything to screw people. That's why I hate Verizon, Apple, and now AT&T.
  • Damn that sucks Crimson. In October they offered free doubling of the 15 gig plan or higher so that they could compete with ATT. I have unlimited but was telling everyone I knew about the deal.
  • You're an idiot.
    I was several decades from even being born in 1947, so you're a bigger idiot.
    Moving to a "Share Everything" plan has been mentioned to me by Verizon exactly once That's not exactly a strong arm tactic. So you're an even bigger idiot.
    The last time I was eligible for an upgrade, I bought a Droid Ultra for $199 by using said upgrade, so you're an ignorant idiot.
    There have been a multitude of people who had unlimited plans, but when weighing their options, moving to a different plan worked better for them for a multitude of reasons.
    Just because people like you have ignorant Verizon hate doesn't make them any worse then any corporation in America. Do they do some bad things? Of course, but point me to any individual, group, or company that hasn't. Fact is, their good outweighs the bad , but some people can't or on't see it.
  • @tdizzel - I would love to know where you pull that from. How much is your bill? Just curious :D.
  • I pay just under $40 a month for unlimited data and texting. I don't remember how many minutes I get but I never come close.
    To be fair though, I'm on a plan with four other people. There are 3 smartphones all with unlimited data and two dumbphones the bill is less than $160 a month combined.
  • @tdizzel - Ah but you're paying a low cost .. in accordance with your usage .. that is a little different than just having everything the same (a.k.a same stuff) as everyone but paying lower... ^_^ Sure anyone could say "I pay so much less" if their usage doesn't go with it. I use a ton of minutes, text, and data ... So ... Therefore I have to pay for what works for me. Just like the $40 for you works since you don't care about voice.
  • +1 Posted via the Android Central App
  • I just use google hangouts to make calls so I get unlimited calls with unlimited data.
  • Verizon screws them every other way possible. Sprint is inept. T-Mobile... Is probably the way to go, assuming you live in an area where they have good coverage, which I do not.
  • I've never been screwed by Verizon so speak for yourself. Glad u find value in paying for terrible coverage... Posted via the Android Central App
  • Samsung doesn't send ear buds in the note phones. - one of those scum bags Posted via the Android Central App
  • Uh yes My Note 4 came with them...But I have T-mobile. not AT&Turd..
  • Well since we were speaking about att..... Posted via the Android Central App
  • Their point is that AT&T chose to remove them, apparently for no reason other than to say: suck it customers. Posted via the Android Central App
  • I though att was doing a service removing those factory provided "earbuds". maybe get a hint and buy some decent ones.
  • No, samsung doesn't include them. English mother fucker do you speak it Posted via the Android Central App
  • Samsung does include them. at&t doesn't get their phones boxed or with ear buds though. They use their own boxes and don't include ear buds to get a cheaper price from Samsung. They then turn around and price their phones for more than other carriers. Look and compare for yourself next time you're at any retailer. Posted via the Android Central App
  • The Note 4 does not come with ear buds. Posted via the Android Central App
  • Maybe yours didn't. My note 4 came with a free pair of white Samsung ear buds inside the note 4 box.
  • You must've bought an at&t version. Posted via the Android Central App
  • They are a joke because they "stole" some earbuds? Oh man I just ran out of F***s to give...
  • Lol they didn't steal anything from you ....AT&T decided to just not purchase them basically . Your not losing much anyways
  • Your N4 cane with earbuds? The N4 doesn't come up ear buds (at least the AT&T variant). Posted via the Android Central App
  • Here's a concept. Don't buy your phone from the carrier. Buy unlocked instead. Yes, more out of your pocket up front, but less overall, over time. You will also not have to worry about unlocking, ETF's, and the like. You will have control over your phone, with updates faster (usually) than the carrier will provide, and without all the bloatware (with AT&T, at least, you can download their bloatware apps that you want, anyway). That "killer deal on contract" isn't really much of a deal at all. Save your money up and buy outright, or, worst case, use your credit card to cover the difference until you can pay it off. It's still cheaper in the long run, if you are timely in paying your bills.
  • And yet still better than sprint and t-mobile. Two companies that I can get service anywhere with. I have unlimited on AT&T and use almost 200gb a month and don't get throttled. Posted via the Android Central App
  • I have unlimited data with AT&T and every time I go over 5GB of data, they throttle me to under .25Mbps according to Speedtest.net. They have only sent me one text message in over a year to let me know they will be throttling me and I go over 5GB every month. My usual data speeds are around 10-15Mbps on LTE. It is an obvious change and quite annoying. Posted via the Android Central App
  • I went over 5GB once and got throttled back to the stone ages. It didn't reset at the end of the month! I had to call them and wait on the phone for ever to get them to fix it.
    I was livid!
  • Livid? Really? Is that necessary? Calling someone who didn't do it to you and acting like a jerk. Posted via the Android Central App
  • Livid doesn't mean I jumped down the person's throat. Which I most certainly did not. This message brought to you via the sarcasm keyboard available for download at the Google Play Store.
  • Well that's kinda what the word means. I work at att, used to be customer facing until I just couldn't deal with entitled assholes who demand their "free upgrade" and refusing to listen to me when I explain the new system of buying phones and how the contact system is a scam. Nevermind getting yelled at for shit out of my control. Customers suck. Posted via the Android Central App
  • No, it doesn't. This message brought to you via the sarcasm keyboard available for download at the Google Play Store.
  • May I introduce you to your new friend, Merriam-Webster?
  • It is absolutely possible to be livid ("Furiously Angry" or even "Dark bluish gray in color") and still not treat the person one is conversing with badly. It _is_ possible. I know this to be a fact.
    I'm sorry that you can't understand this. Maybe, one day you will. I'm finished with this thread, BTW. Good day.
  • I'm from the UK and to me that seems pretty bad on their part. Companies are happy to sell it to you as super fast 4G but then throttle it back to 3G speeds anyway. People might as well have not upgraded. Posted via the Android Central App
  • It wouldn't be half bad if they throttled you to 3G. They throttle you to basically GPRS speeds. Read: Useless Posted via the Android Central App
  • I had unlimited and it was terribly slow all of the time. I just switched over to the mobile share plan, which they say is the only way to not be throttled, and it's like I'm finally seeing LTE speeds for the first time. It's night and day. They have sent me three texts to let me know I was being throttled but my data is so much faster now that I'm off of that plan.
  • I paid more to be with T-mobile just because of this. I should jump through hoops to use what I paid for. Scumbags.. Posted via Android Central App
  • Can I ask how much you pay at T-mobile and how much at AT&T as well as the data plans?
  • So glad I left att Posted via the Android Central App
  • Sprint sucks Posted via Android Central App
  • And that is relevant to at&t throttling data how? Posted via Android Central App
  • Just joking cause everybody always saying how bad Sprint is, I'm on sprint and never get throttled Posted via Android Central App
  • Actually, Sprint throttles video streaming: http://androidforums.com/threads/sprint-may-be-throttling-video-streamin...
  • He's just felt the need to state a general fact. I'm the kind of guy that stops a microwave at 1 second to feel like a bomb defuser.
  • Right. I had Sprint for a decade and will never go back. Terrible coverage, speeds and customer service. Paying double for Verizon almost feels like a privilege after that experience -_-. Posted via the Android Central App
  • Right. Posted via the Android Central App
  • I am on an AT&T unlimited plan. I normally use anywhere from 6Gb - 12Gb per month. I notice a reduction in speed almost monthly. The last few months have been better. Usually my speeds are throttled to around 100kb/s can barely stream a YouTube video at any decent quality on LTE.
  • Because everyone like you totally uncontrolled would kill it for everyone else Posted via the Android Central App
  • Um, no. the problem is traffic shaping and prediction. Well, that and dirty practices. I doubt they would throttle people going over 5 gigs if everyone signed up for 10 gig data plans. Overselling bandwidth is a fact of data access. Imagine if power companies only planned on 50% of people using electricity at a time, wouldn't that be a disaster?
  • Except...that's exactly how power companies plan/work.
  • I have Sprint unlimited data and have not experienced any kind of throttling. Posted via Android Central App
  • But you are on the absolutely worst provider and have horrendously slow data speeds. Sprint's regular data speeds are as bad or worst than throttled data on AT&T. Can't see how better off you are.
  • Where Posted via the Android Central App
  • EXACTLY what I was thinking second light. People on sprint just don't realize how bad it is. Was on them for 10 years. Posted via the Android Central App
  • People on Sprint are getting a great deal. Esp those of us on the unlimited my way. Verizon doesn't come close. I don't have dropped calls and my 4GLTE is strong. Posted via Android Central App
  • And how do you know this? I'm very happy with my Sprint coverage and data speed. I listen to music with no interruption, I watch Netflix with no interruption, I watch YouTube videos with no problem. My data speed is between 20-30 mbps. Please explain how this is bad. Posted via Android Central App
  • It's sprint, it's permanently throttled Posted via the Android Central App
  • Not true Posted via Android Central App
  • Completely true Posted via the Android Central App
  • I've only used 3.3 GB on my LTE unlimited plan and they throttled the crap out of me. Posted via the Android Central App
  • I honestly am shocked that AT&T doesn't tack on a "Throttling fee" so that you not only get throttled, but they charge you to do it.
  • Don't give them any ideas. Posted via the Android Central App Droid Turbo
  • Right now an at&t exec reading this just thought, "hmm, network optimization fee". Posted via the Android Central App
  • Heck yea.. Unlimited limited data... Lol.. I'm on t mobile now from Verizon. 30gb a month+ and cheaper than both att and Verizon.. :-) Posted via the Android Central App
  • I am on unlimited, but have never used more than 3 GB due to WiFi everywhere. But att is going to get their butts kicked if the FCC gets them into court. But then again they could just do a way with the unlimited plan. Overall the network kicks but in DFW! Posted via my OnePlus One!
  • That is kicks butt in DFW! Posted via my OnePlus One!
  • I don't mind paying $100 for 20gb of lte per month. I like at&t coverage Posted via the Android Central App
  • I don't mind paying $77 a month for unlimited, unthrottled Gb's of LTE data a month. I like T-Mobiles coverage in my area. Respect the "G"
  • I can pee farther than both of you.
  • This just irks me. I don't have a problem with company's being too successful or too large. I don't want an overly large government, either. All that being said, if a company is too big to have just a little fear of the government, then that's an issue I think needs resolving. I think there should always be that little bit of fear of getting into trouble to keep a company on the straight up.
  • If their customers voted with their money it'd be a non issue. Stop running to daddy govt to get your way. It was in the terms and conditions the whole time. "I didn't read them" but you did sign them of sound mind and freely. Posted via the Android Central App
  • Stop putting words in my mouth. This message brought to you via the sarcasm keyboard available for download at the Google Play Store.
  • It's basically what you said. Stop getting mad. Posted via the Android Central App
  • FFS, just stop already! This message brought to you via the sarcasm keyboard available for download at the Google Play Store.
  • I experience speed reductions every month because I'm always going over. I use google play music and Amazon music for streaming. I also make data VoIP calls with Google Hangouts. I hope AT&T follow in Verizon's footsteps and reverse course on throttling or worst case scenario not throttle down so slowly (currently .5 Mbps when throttled). I'll even take T-Mobile's current policy of not counting music streaming services against your cap.
  • As a legacy unlimited plan holder I thought this was common knowledge, i.e. not newsworthy.
    I love paying $30 for unlimited text and data and 700 minutes of talk. After I break that 5gb barrier, at least I know I have a usuable device unlike my brother on tmo.
  • Usable device? Explain
  • My brother and a friend's phone we're both extremely slow after they went past their LTE limit. We couldn't use Google Maps, play streaming music or browse the web with ease because of the throttling.
  • All the time. The best part about att in my area is that they offer two data plans; 3gb for $30 or 5gb for $50. If you go over you don't get throttled but they charge you $10 per additional gig that you use. Why would anyone ever buy the 5gb plan? Why even bother offering a plan? Just charge $10 per GB. If you're gonna be that big of dicks about it. For those of us "lucky" enough to be grandfathered into unlimited data you get throttled hard all month it seems. Honestly I must use 5gb of data within 5 days of my new billing cycle cause it feels like I'm constantly being throttled. Soooooo over it att. Posted via the Android Central App
  • So glad I'm paying 70/mo instead of 100+ to be with T-Mobile, I don't have to deal with any of this bs.
  • I pay 70 on att also. I believe my wife who is in tmo pays more that I do. Tried to do tmo on my iPad air to give them a trial but had to go back to att for coverage and speed. Posted via my OnePlus One!
  • I rather be throttled than on those high costing mobile share plans that charge you for going over.
  • They would be high cost if you went over constantly, but if you get a proper amount so that you don't go over, they can actually be a good deal. With my Mobile Share Value plan I only pay $56 per line (including all taxes and fees) for two lines of unlimited text and calls, 15 GB of shared data, and tethering. I have only ever gone over once in the past 2 years, which cost me $15. Usually we don't even use half of that 15 GB.
  • I recently switch to ATT from TM after being with them for ~7 years. I have 5 people in my family.
    TM: (5GB/U-Talk/U-Text) x 5 = $210
    ATT: 30GB Shared/U-Talk/U-Text = $205 With ATT, we each get 6GB of the 30GB pool vs. 5GB on TM. Additionally, my corporate discount is 23% on ATT vs 12% on TM. Not to mention Ii should have better coverage with ATT. Hated to leave TM but ATT is the better deal, at this time for me. However, if ATT effs up, I'll drop'em like it's hot! :)
  • Unlimited is still better. I was out at my daughter's cheer competition streaming music and watching Netflix and movie box with no wifi. I am being throttled but I was still able to do this and I was not worried about going over.
  • Unlimited is a safety blanket. Posted via the Android Central App
  • I couldnt take being throttled any more and more e off my plan. I'm on a 15GB share plan now. They would slow me to unusable speeds after I was at 2GB without fail. Posted via the Android Central App
  • So their criminal behavior worked perfectly, since you stayed with them. Utterly bizarre. Posted via the Android Central App
  • Sounds like my 7.5 GB per person Mobile Share plan is actually better than "unlimited" then haha.
  • I only get throttled during peak times and it is still fast enough.
  • "They used Vaseline so I can't complain too much". That's essentially what we're telling them when we justify their fraud FOR them.
  • Fraud? Hahaha Posted via the Android Central App
  • LOL. Definitely not fraud though! Posted via the Android Central App
  • Wow. I didn't know it was automatic. It hasn't happened often with me, and I guess I haven't gone over in a while. I did receive a notification once, but that was a while. I wish I looked into this earlier. I just upgraded one of my unlimited lines; and now I'm rethinking it. Is the 5gb per line or per account? If it's per line, then that's 10gb for $150ish (with taxes and all). I'm not sure how that stacks up to their other plans.... If it's for only 5gb shared between two lines... Again, I'm not sure how that compares to their other plans. I've got some research to do! I may be letting go of this plan sooner than I thought since it's not what I thought it was. Posted via the Android Central App
  • @ Yogi - it is 5GB per line.
  • Thanks. I'm checking with their support now too. I guess if I get two lines of 5gb, then it looks like my plan still has decent value. A single line of 6gb with a two year contract is $110/mo. 10gb shared is $180 (two lines) ... So $150 isn't bad, and that includes taxes. However, does make the next program more attractive (10gb next $130, plus cost of phones)... Posted via the Android Central App
  • I'm Grandfathered and haven't experience any throttling. I average around 4gb a month. This throttling practice sucks though. Posted via the ACA on NEXUS 6
  • Verizon here, Unlimted and I use 6-8GB a month and the misses uses 12-14GB, fast LTE. She uses so much because LTE is still faster than my Cox 50mbs at home she says. Lol
  • I'm on cricket and I'm pretty sure they've started throttling us down regardless of usage. Since about a month ago my speeds have been terrible. Less than 1mbs when they claim 8. I'm about done with their crap.
  • I feel it...give them thousands of dollars each yr but can't get decent service to save my life...literally. The amount of simple dropped calls is staggering! Posted via the Android Central App
  • Ten gigs on cricket. Never come close to going over. Posted via the Android Central App
  • As an AT&T customer paying for every megabyte I consume, I consider this good news. They need to stop the abusers of this grandfathered unlimited programs that is impacting other paying customers. I'm tired of the abusers bragging how many dozen gigabytes they've used and whining when it looks like it might end. If you were responsible, good for you. Blame the abusers who ruined it for you. Posted via Android Central App
  • So screw the people that signed up for an unlimited plan and upheld their end of the deal by paying the bill every month. Unlimited means unlimited. Smh Posted via the Android Central App
  • It IS unlimited, you will never see an overage charge. Posted via the Android Central App
  • @Cubfan - So .. if I signed up for AT&T and they forced me (again forced) me to get a data plan when I got a smartphone (You could technically go without but they force it) .... And then I use that data ... I am an abuser now? By that logic people who use over 2k minutes should have their calls dropped. They're abusing the network. See how that sounds? That is the same with unlimited data. People only think if you use more than the "average" that you're abusing your network since unlimited data is now a thing of the past....When all it is... is you simply could be watching Netflix or something ... Which should be okay since they sold you unlimited data.
  • Excellent Posted via the Android Central App
  • So you don't think they have the right to stop the unlimited data? Posted via Android Central App
  • So you don't think people that use 2K minutes shouldn't have calls dropped?
  • See how he doesn't answer your question with a real answer? Don't waste your time with this person.
  • Force? Really? Someone had a gun to your head? Posted via the Android Central App
  • @Rebel - Cute :)... but no. You don't have to have a gun to force someone to do something. If you wanted a smartphone you were forced into a data plan .. couldn't nab the smartphone and be data-plan-less. So therefore yes .. forced.
  • Ha abusers? That's the piss poor excuse that att gives to charge people more. A good example is regular home ISPs try to cap data at 150 to 250 GB. I have wow cable and they have no data cap and I easily exceed 250gb with no problems to the network. There is more than enough capacity for unlimited data users. How is it that Verizon is able to do it?
  • Wired networks are quite different Posted via the Android Central App
  • Ughhhh telecoms are the worst! I'm fortunate enough that in my area of Chicagoland tmobile has good service. I average about 20-30gigs a month at speeds of 15mbps down and 5 up average. I know that's not the case for most people though. I never notice any throttling. P.S. Net neutrality FTW! Fuck AT&T Posted via the Android Central App
  • Big deal, those antiquated plans are more expensive than mobile share anyway. I rarely every see a customer who is on the winning side of keeping that plan. Posted via the Android Central App
  • Yes but barring any cancelation of the program unlimited data is future proof. Apps video and music isn't getting smaller in data size its growing. In 3 years when we're all DL 4k video or worse streaming it will those metered plans hold up or will that be the cash cow these guys have been trying to curate? At least that's my reasoning. these companies want customers off unlimited really really bad and I seriously doubt it for "a better experience to the customer" this news does piss me off though almost to the point I wanna make them read aloud in store what unlimited really means then go subsidize a new phone and then walk over to T-Mobile and tell them to start writing a break up letter. They have just dicked around iphone and unlimited users too much. And if I root for the fcc to kick their ass in court they'll probably just drop the program or make it impossible to keep like vagizon
  • 1. The kid at the store didn't do this to you so acting like an entitled asshole won't get you anywhere. That's pretty childish. If you came to my store I'd explain to you that on your plan you will never "go over" therefore you DO have unlimited and to have a nice day. 2. You want to subsidize a phone and leave? Cool. Hopefully you read the part of Tmo's deal where if they pay your ETF that you have to give them your smartphone and buy a new one. 3. You think holding onto this old plan that doesn't work now because of throttling will be advantageous when what you stream will make you hit the throttle point faster? I always laugh when customers say stuff like this on the store. Posted via the Android Central App
  • Yea I have been told by multiple employees. Of at&t that even though I'm on a 15 gig plan if we hit 5 gigs total in the family plan we get throttled.
  • if they sell you 15 gigs you better be able to use it.
    if they tell you that, tell them to lower you to 4gigs or less, or cancel your contract right there.
    hit them in the wallet, they will change there tune.
  • If you're referring to new mobile share value plans that is INCORRECT. New plans have NO throttling at all. - att employee who knows what they're talking about Posted via the Android Central App
  • I can personally attest to this happening. My girlfriend has unlimited data and uses 5-10 GB per month. There have been a few times where she gets throttled so bad she can hardly use her phone. Its pretty ridiculous considering how little data usage that really is. Other smaller networks don't even throttle their users that use more than that...
  • I still have an unlimited plan and got throttled over Thanksgiving. It happened right around 5GB. I don't do it very much. If it is going to happen it should only be if I average that usage over 3 months. It shouldn't happen at all.
  • Can this company get any worse??
  • now we get to see what the lap dog for the carriers at the FCC does about net traffic controlling .
    spoiler alert, he will shake his finger and nothing will happen.
    I don't agree with people using 30-60 gigs per month, but carriers made the deals, now live up to them.
    In case u are wondering, i get 3 gigs/mth and use about 300-500mb of it.
  • I'm throttled now and it happened after 5GB. I didn't even receive a text or anything from AT&T. I still have another week until my billing period ends as well. I did a speed this and was only able to get .5 MB/sec only. I could only stream music at this point but not videos. This isn't the year 2003 AT&T, people stream more then just music now a days. This is complete bullshit though what they are still doing to their loyal customers like me that have been with them for over 10+ years now. Lucky I have a discount with them right now or I would be looking elsewhere! AT&T needs go after folks that abuse their data not the ones that use their phones within means. Posted via Android Central App
  • 5GB is abusing it. Most people only use 2GB. Posted via the Android Central App
  • Lol...maybe....in 2005. In 2014 5 gb of usage is nothing!
  • That's why I'm so happy with t mobile. They never do this... this month I'm up to 87gigs and still going strong on 4g lite Posted via the Android Central App
  • Good for you, why don't you try putting your phone down and talk to someone in real life? I'm not trying to be mean but I really don't know how you managed to get 80gb in a single month unless you don't have any wifi access at all. T-Mobile might have unlimited data but what's the point when you don't have coverage outside big cities to use it? Posted via Android Central App
  • Why use WiFi, that can be hit or miss, when you know you have a great mobile connection? I think that t-mobile sucks but if I KNOW I have a good connection where I am, I don't think to switch to the wifi Posted by my soon to be retired Note 3
  • I hear ya but I use wifi to simply save the battery.
  • Plus when your out in public, WiFi spots get too crowded. I'm with ole Tmo and they get the job done for me.
  • Well if you are stuck with your carrier that doesn't give you unlimited data that's your problem not mine. And for your information you don't know what and why I use that much data to begin with. So go f*** off Posted via the Android Central App
  • Fat chick porn uses lots of data. All of the extra megapixels need more megabytes. Posted via the Android Central App
  • I switched to a share plan a few months ago, but before once I went over 5gb it was almost unusable. Speeds were less than EDGE and forget MMS. Now I pay less have 15gb of shared data,and get no where near it between myself, my wife, and my son. Unlike before ibget full speed no matter how much data I use. Posted via Android Central App
  • Screw the big 2!!!! Posted via the Android Central App
  • Not surprised at all by this. I expect it as a few months ago I hit it and BOOM speed drop no matter where I was. The "network congression" is 90% of the time a complete lie. They hate the unlimited plans because OMG you can charge less for the price gouging.
  • I can honestly say this kills me every month!!! It's garbage I even stopped using pandora years ago bc i couldn't handle it anymore grrrr 5 gig cap it would drop to dial up speeds a took me 10 minits to open face book :(
  • Are you with AT&T? btw WHO DAT!!!!!!!!!
  • I understand people who are stuck with Verizon because of coverage or maybe even AT&T but Sprint people, that's like paying for pain. I guess they may have some fast areas. In my area, I have better and faster coverage with t-mobile than the big two, one time I had 26 mbps download (at home I normally get 35 mbps to 55 mbps) and my friend on verizon barely had 1.5 mbps, yes that's not a typo, one point five, not fifteen. The irony was killing him since he was paying more. What's funny is at the time, I could get 5 mbps with Sprint. Anyways, I also have coverage in my office building and my basement parking so no advantage to Verizon there too. Lucky I have unlimited high speed data for $20 (grandfathered) though I only go around 7 gb or a little higher per month. For those stuck on other carriers, at least t-mobile gives free iphone test drives so you can see if it is a good fit where you live and play, too bad the other carriers don't do that.
  • My Sprint coverage is amazing. I have between 20-30 mbps on my 4GLTE. I don't understand those people who say they are having all these problems? I have unlimited my way plan. Way better than Verizon any day of the week. Verizon is a sad joke! Posted via Android Central App
  • Sprint is horrible in most markets. I had them in 2012 and I regularly pulled 1Mbps, never more, and I live in a major metro area Posted via the Android Central App
  • too many comments to read them all but AT&T could just follow VZW and say "sure you can keep unlimited" as long as you pay full retail or bring your own device"
    At least you get 5GB and no overage charges. And you can still upgrade with next or contract.
    AT&T should just do what vzw did and be done with it.
    I just moved from AT&T to VZW 3 line 15GB plan and love it. I don't even think about how much data I use.
  • Someone please introduce AT&T to QOS. In most cases it would actually tax their routers/traffic shapers less to tag the traffic with a different QOS priority value rather than throttle on policy. At least that has been my experience with routers and the like. Unfortunately I use up all 3 or 5 gig every month. Whichever the "unlimited" limit is. I do admit I do stream high quality over Google Music. But not all that much. I am not that heavy of a user but I still tend to hit it each month. You would think that the folks that have stayed with them and paid boat loads for their unlimited might deserve even just a little bit larger throttle when there is ample room. They can easily do it. I sure hope they do. Off topic - I love ya all at AC but wow you gents really gotta work on your page. Takes a year and a half to load and works even worse in flipboard. Love your articles and your store!!! When you dig into the store you find all kinds of great stuff! But the slow load times and compatibility with flipboard needs some serious help. Spend a little money or hold mobile nations children hostage if you have to... Chrome, flipboard, or Android browser on Z2 tablet and on G3 and G2 works the same. Can't wait to see the new pages! Happy Holidays!
  • I hope the FCC jumps all over AT&Ts Ish! These Corporations need to start treating there loyal customers with respect, not just AT&T!
  • So is there a carrier that doesn't throttle back data speed in the USA? Posted via the Android Central App
  • Damn I use about 60gb on verizon no throttling! That's terrible att!
  • The first time I went over my data like that it was horrible. My daughter was in the hospital and my wife and I were away from home. I was trying to find a way to remote into my computer that would work reliably fast and found Teamviewer to be the best I'd tested. Unfortunately, it also ended up burning through 5 gigs of data in about an hour and a half's time. For the rest of the month (while my daughter is still in the hospital mind you) I couldn't get the MMS's that my wife was sending to the family, I couldn't check my email on the go, I couldn't do pretty much anything but make phone calls (even text only SMS's were slow and unreliable). If I wasn't on a family plan right now, I'd be gone.
  • Looking at the facts.
    When people signed up for unlimited data the speed at the time was 2g service(some 3g). This is what the customer and company agreed to. Unlimited data on the 3g 2g network. When speeds increased the customer got 4g service no change in agreement or complaint by the customer that now they get 4g speeds when they agreed to 2g speeds. Now the speeds increased again to full LTE and the customer gets LTE speeds when they agreed to 2g speeds. Each time getting faster and faster access when the original agreement was to 2g speeds in the first place.
    So it is honored and benefited by both parties. There were no lines of hate mail and complaints when speeds when from 2g to LTE all for the same agreement.
    The cost of service didn't go up when speeds went from 2g to LTE. The same unlimited plan is in place.
    The fact is there is only so much room on the highway and the guy trying to take his fleet of 18wheelers for a Sunday stroll down main street Manhattan in rush hour is killing it for everyone else. These regulations have to be in place so people who are binge users don't clog up the network.
    Did any carrier see the digital traffic monsoon coming? No, no one did. Vine, snapchat, instagram, Twitter... Unheard of 6 years ago.YouTube was a pipedream. MySpace was a joke.
    The carriers allow customers to keep these unlimited plans as a show of good will, but can not be faulted when the traffic on them is no longer economically viable for them.
    The agreement for the plan was not in the contract all that is in the contract was the discounted phone. If a company is loosing money off of it's service they go away or change their approach... Anyone remember circuit city? Blockbuster?
    Stop complaining and realize we are getting a whole lot more than we originally signed up for. If throttling takes place and I'm dropped to 2g speeds...that's what was originally agreed to anyway. Posted via the Android Central App
  • I average 10-15 gb a month, and I get throttled constantly. It sucks, but I'd rather not pay extra for data overages. Regarding your Wi-Fi article, I turn mine off because, while there is "free" WiFi everywhere, most of them require you to sign-in with a terms of service page before granting you access, so my Internet keeps disconnecting. I end up having to shut WiFi off out of frustration. Posted via the Android Central App
  • In throttled after 5gb. My lte is 50-80mbps then throttled down to 0.1mbps. I can't even stream videos or even pandora. Surfing the wed is like it was in the 56k days. I hope the FCC wins this battle. My service is crippled
  • Has anyone experienced the data throttling in Florida or California? I am a lawyer in Florida and we are developing some litigation strategy via att's wireless contract and the Florida unfair and deceptive trade practices act which follows the FTC but is a vehicle for consumers to sue. There is no cost to you. We would be seeking the value of the contract for example $100/month for unlimited data you signed versus what was delivered ( less than unlimited). Please email me at mudell@bmulaw.com.
  • It's unlimited, you don't think a monster like att thought of this? Each customer signs 70 pages of terms and conditions. But yeah, good luck. Posted via the Android Central App
  • understood- the terms are clear and ATT allows itself to be sued in small claims or via their arbitration forum. they are banking on you giving up when likely they would rollover to avoid large scale pursuit and exposure to attorneys fees. There is no cost to you.
  • No surprise here. I live in a small market with great coverage. I usually run out of data on my supposedly unlimited plan after about 20 days, then I get a constant speed of .05 on Speedtest till the billing cycle resets.
  • For better or worse these are typical At&t and Verizon shenanigans. The consumers are smartening up. I commend T-Mobile for offering real unlimited 4G LTE for 80 no contract or 60 through their new reseller Harbor Mobile. www.allprepaidplans.com/network/t-mobile
  • A quick dictionary definition of the term "Unlimited" means "unrestricted", "unconstrained", "unimpeded", "unrestrained", "unhindered", "lacking any controls", "boundless", "infinite", and / or "not bounded by exceptions". Clearly, AT&T is not providing an "Unlimited" service to its "Unlimited" subscribers. Verizon was very smart to lift their throttling policy. It appears that AT&T has chosen to fight. AT&T states that it sends e-mails or texts notifying customers that they had crossed pre-set limits and would experience slower data speeds for the rest of the billing period. I wish to hear how an AT&T attorney can explain to a jury exactly how "pre-set limits" can be used in the same sentence as "Unlimited"? I hope AT&T incurs punitive damages, has to pay customer refunds, and most important ... lifts their deliberate and damaging throttling. Good Job FCC and FTC !!! I believe that AT&T just legally speaking "screwed-the-pooch".
  • i left at&t for this exact reason. they do nothing to hide their terrible money making schemes. i was keyed in on this when i was charged for both a 1gb and 10gb plan in the same billing cycle for upping that data half way through the cycle. No peroration at all. Just charged me as if i used a month worth of the plans on each. I couldn't leave them fast enough
  • So glad I switched from AT&T, I had unlimited data but was sick of all the bs. Posted via the Android Central App
  • I switched from AT&T to T-mobile and haven't been happier. They have LTE 90% of wherever I go and service coverage 98% wherever I go. I have basically the exact same "unlimited" plan as this one. I pay for 5Gb then they slow me down to 3G speeds and I pay less. My favorite part, I don't have to put up with AT&T BS anymore.